2013 MERCEDES-BENZ SPRINTER automatic transmission

If ESP
®
intervenes:
X Do not deactivate ASR under any
circumstances.
X When driving off, apply as little throttle as
possible.
X Adapt yours peed and driving style to the
prevailing road conditions.
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly. ASR (acceleration skid control)
General notes Important safety notes
Note the section on 'Important safety notes'
(Y
page 56).
ASR can neither reduce the risk of an accident
nor suspend the laws of physics if the driver
does not pay attention when pulling away or
accelerating. ASR is only an aid. Always adapt
your driving style to suit the prevailing road
and weather conditions.
Vehicles without steering wheel buttons: if
ASR is malfunctioning, the 000Aindicator
lamp lights up while the engine is running and
the engine power may be reduced
(Y page 210).
ASR significantly improves traction, i.e. the
transmission of power from the tires to the
road surface, and thus increases the vehicle's
driving stability. If the driving wheels start to
spin, ASR brakes individual drive wheels and
limits the engine torque. ASR thus
significantly assists you when pulling away
and accelerating, especially on wet or
slippery roads.
If traction on the road surface is not sufficient,
even ASR will not allow you to pull away
without difficulty. The type of tires and total
weight of the vehicle as well as the gradient
of the road also play a crucial role. If ASR intervenes, the
000Dwarning lamp in
the instrument cluster flashes.
Activating/deactivating ASR G
WARNING
If deactivated, ASR will not attempt to
stabilize the vehicle during pulling away and
acceleration. There is an increased risk of
skidding and of an accident.
Only deactivate ASR in the situations
described in the following.
! If you deactivate ASR, ESP ®
will still
intervene to stabilize the vehicle. Frequent
braking automatically triggered by ESP ®
can damage the brake system.
For this reason, deactivate ASR only briefly
and when absolutely necessary. When ESP
®
is intervening and the 000D
warning lamp in the instrument cluster is
flashing, leave ASR on. In this case, only
depress the accelerator pedal as far as
required when pulling away.
X Press the 0006button.
If ASR is deactivated, the 000Dwarning
lamp in the instrument cluster lights up.
ASR is automatically activated when the
engine is started.
It may be best to deactivate ASR briefly in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravel 58
Driving safet
ysystemsSafety

If you move the switch to automatic control,
the rear/cargo compartment lamps go on
when you open a door or unlock the vehicle.
It switches off automatically after
20 minutes, or when you close the doors.
Motion detector
G
WARNING
The motion detector sends the invisible
infrared radiation emitted by LEDs (light
emitting diodes).
These LEDs are classified as class 1M lasers
and can damage the retina if you:
R look directly into the unfiltered laserb eam
of the motion detector for an extended
period
R look directly into the laser beam of the
motion detector using optical instruments,
e.g. eyeglasses or a magnifying glass.
There is a risk of injury.
Never look directly into the motion detector.
The cargo compartment lighting is also
switched on by the motion detector in the
cargo compartment of Cargo Vans equipped
with this feature.
If the motion detector detects a movemen tin
the cargo compartment when the vehicle is
stationary, the cargo compartment lighting
switches on for approximately two minutes.
The cargo compartment lighting can be
switched on by the motion detecto rwithin
four seconds if:
R the rear interior light switch (Y page 95) is
set to automatic control.
R the vehicle is stationary, the parking brake
is applied and the brake pedal is not being
depressed
Or R
the selector lever is in position Pon
vehicles with automatic transmission and
the brake pedal is not being depressed and
R the vehicle has not been locked fro mthe
outside using the key
The motion detector switches off
automatically if no change is detected in the
vehicle for several hours, e.g. if a door is
opened, if the ignition key is turned, etc. This
prevents the battery from becoming
discharged. Changing bulbs
Important safety notes
G
DANGER
Xenon bulbs carry a high voltage. You can get
an electric shock if you remove the cover of
the Xenon bulb and touch the electrical
contacts. There is a risk of fatal injury.
Never touch the parts or the electrical
contacts of the Xenon bulb. Always have work
on the Xenon bulbs carried out at a qualified
specialist workshop. G
WARNING
Bulbs, lamps and connectors can get very hot
when operating. If you change a bulb, you
could burn yourself on these components.
There is a risk of injury.
Allow these components to cool down before
changing a bulb.
! Make sure the bulbs are always securely
installed.
If your vehicle is equipped with Bi-Xenon
bulbs, you can recognize this by the following:
the cone of light from the Xenon bulbs moves
from the top to the bottom and back again
when you start the engine. For this to be
observed, the low-beam headlamps must be
switched on before startingt he engine.
The bulbs and lamps are an essential
componentofv ehicle safety. You must
therefore make sure that these function 96
Changing bulbsLights and windshield wipers

When indicato
rlamp 0005lights up green, the
auxiliary heating is switched on.
X To switch off: when indicator lamp 0005
lights up green, press the 000Abutton.
During data transmission, indicator
lamp 0005lights up red.
When indicator lamp 0005flashes red, the
auxiliary heating is switched off.
Changing the operating duration X
Switch on the remote control.
X When indicator lamp 0005flashes red, press
0002 and000A simultaneously.
Indicato rlamp 0005flashes green.
X Press the 0002buttonrepeatedly until the
desired operating duration is shown.
R 20 minutes
Indicator lamp 0005flashes green twice.
R 30 minutes
Indicator lamp 0005flashes green three
times.
R 40 minutes
Indicator lamp 0005flashes green four
times.
R 60 minutes
Indicator lamp 0005flashes green six
times.
X Press the 000Abutton.
During data transmission, indicator
lamp 0005lights up red.
If indicator lamp 0005emits two long, green
flashes, the selected operatin gduration is
stored.
i If no adjustmen tis made, indicator
lamp 0005flashes six times and the remote
control goes into standby mode. Synchronizing the remote control X
Press the 0020auxiliary heating button in
the control panel (Y page 119) for longer
than 10 seconds.
When you press and hold the 0020button,
the red indicator lamp lights up in the
button.
When the red indicator lamp in the 0020
button flashes, the receiver in the vehicle
is ready for synchronizing.
X Press and hold the 0002remote control
button until indicator lamp 0005lights up red.
If there is an active connection between the
remote control and the receiver, indicator
lamp 0005flashes alternately red and green.
The remote control is in synchronizing
mode.
i If you press the 0002button againont he
remote control after starting
synchronization, you will only synchronize
this remote control unit with the receiver.
Any other remote control units that were
synchronized will be cleared. Indicator
lamp 0005flashes alternately red and green
(very slowly).
X Press the 000Abutton on the remote
control.
During data transmission, indicator
lamp 0005lights up red.
When remote control indicator lamp 0005
emits two long green flashes, the selected
operating time is synchronized. The
indicator lamp in the 0020auxiliary heating
button goes out. Operation with the timer
Important safety notes This is only for vehicles with a hot-water
auxiliary heater.
G
DANGER
If a switch-on time has been selected, the
auxiliary heating switches on automatically. 122
Operating the auxiliary heating systemClimate control

Problems with the auxiliary heating
Problem Possible causes/consequences and
0004 Solutions
The indicator lamp on
the remote control
flashes red rapidly. The remote control battery is discharged. Data transmission is not
possible.
X
Replace the remote control battery (Y page 126).The indicator lamp on
the remote control
flashes red and green in
rapid succession. There is no connection between the remote control and the
receiver in the vehicle.
X
Change your position in relation to the vehicle, e.g. hold the
remote control higher or to the side.
X Move closer.
If you cannot establish aconnection and the auxiliary heating is
switched on, it can then only be deactivated using the 0020button
(Y page 119). The indicator lamp on
the remote control
flashes red and green in
rapid succession. Several remote controls are being used at the same time.
X
Switch on the remote control again after a short while
(Y page 121). The indicator lamp on
the remote control
flashes red and green in
rapid succession. The remote control is not synchronized.
X
Synchronize the remote control (Y page 122).The indicator lamp on
the remote control
slowly flashes red and
green alternately. The remote control is being synchronized.
X
Wait until the remote control synchronization process is
complete (Y page 122). The remote control for
the auxiliary heating
cannot be switched on. The remote control battery is discharged.
X
Replace the remote control battery (Y page 126).The auxiliary heating
does not switch on. The outside temperature is above 39
‡(4† ). The auxiliary heating
switches off automatically. The auxiliary heating
switches off
automatically and/or
cannot be switched on. The fuel tan
kis less than 0002full. The auxiliary heating switches off
automatically.
X Refuel at the nearest gas station.
X Then, start the auxiliary heating several times until the fuel lines
are full. 128
Operating the auxiliary heating systemClimate control

Useful information
............................132
Breaking-in notes .............................. 132
Driving ............................................... 132
Automatic transmission ...................138
Refueling ............................................ 142
Parking ............................................... 145
Driving tips ........................................ 147
Driving systems ................................ 155
Working mode ................................... 167
Towing atrailer ................................. 168 131Driving and parking

R
all the doors are closed.
R all the vehicle occupants are wearing
their seat belts correctly.
R the parking brake is applied.
i If you depress the brake pedal before
starting the engine, th epedal travel is short
and pedal resistance is high.
If you depress the brake pedal again after
starting the engine, pedal travel and
resistance will be back to normal again. Gearshift pattern
0016
Park position with parking lock
0012 Reverse gear
0013 Neutral
0015 Drive
X Move the selector lever to position P.
The display in the instrument cluster shows
P:
R on vehicles with steering wheel buttons
(Y page 182)
R on vehicles without steering wheel
buttons (Y page 178)
i You can also start the engine in neutral
N.
X Turn the key to position 2in the ignition
lock.
The 000D preglow indicator lamp in the
instrument cluster lights up briefly.
X Once the 000Dpreglow indicator lamp goes
out, turn the key to position 3in the ignition
lock and release it as soon as the engine is
running. i
You can start the engine without preglow
when the engine is warm.
The preglow system is malfunctioning if the
000D preglow indicator lamp lights up for
approximately 1minute:
R after the ignition is switched on
R while the engine is running
At extremely low outside temperatures you
may the nno longer be able to start the
engine. Have the malfunction rectified at a
qualified specialist workshop.
i Depending on the equipment installed,
the vehicle either automatically locks
centrally after switching on the ignition or
after pulling away.T he locking knobs in the
doors drop down.
You can open the doors from the inside at
any time.
Automatic door locking can be deactivated
(Y page 69). Driving off
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor
R, the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
! Only shift into reverse gear Rwhen the
vehicle is stationary. Otherwise, you could
damage the transmission.
X Depress the brake pedal and keep it
depressed.
The selector lever lock is released.
X Move the selector lever to position Dor R.
On vehicles with a reverse warning feature,
when reverse gear is engaged a warning
tone sounds to alert other road users
(Y page 136). Driving
135Driving and parking Z

Problem Possible causes/consequences and
0004 Solutions
The engine does not
start.
The starter motor
cannot be heard. The on-board voltage is too low. The battery is too weak or
discharged.
X
Jump-start the vehicle (Y page 267).
If the engine cannot be jump-started, the starter motor is faulty.
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor
cannot be heard. The battery is discharged or faulty.
X
Check the battery for damage.
X Charge the battery (Y page 254).Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor
R, the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
! Vehicles with automatic transmission
may roll only briefly in the neutral position
N.P rolonged rolling of the wheels, e.g.
when being towed, will result in
transmission damage. Selector lever
0016
Park position with parking lock
0012 Reverse gear
0013 Neutral
0015 Drive
The display in the instrument cluster shows
the present selector leve rposition or the
current shift range:
R on vehicles with steering wheel buttons
(Y page 182)
R on vehicles without steerin gwheel buttons
(Y page 178) 138
Automatic transmissionDriving and parking

Selector lever positions
0002
Park position
This prevents the vehicle from
rolling away when stopped. Only
move the selector lever to
Pif the
vehicle is stationary.
You can only remove the key when
the selector lever is in this position.
The selector lever is locked in
position Pif the key is removed.
The parking lock should not be
used as a brake when parking.
Always apply the parking brake as
well once you have parked the
vehicle. 0003
Reverse gear
Only move the selector lever to
R
when the vehicle is stationary. 0001
Neutral
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. by
pushing or towing.
Do not move the selector lever to
N
while driving. The automatic
transmission could otherwise be
damaged.
If ASR is deactivated or ESP ®
has
malfunctioned: only move the
selector lever to Nif the vehicle is
in danger of skidding, e.g. on icy
roads. 0007
Drive
The automatic transmission
changes gear itself. All forward
gears are available.
You can influence the gearshifts
and shift gears yourself or limit the
shift range. Changing gear
The 5-speed automatic transmission adapts
to your individual driving style by
continuously adjusting its shift points. These
shift point adjustments take into account the
current operating and driving conditions. If
the operating or driving conditions change,
the automatic transmission reacts by
adjusting the gearshift program.
When the selector lever is in position D, the
automatic transmission selects the individual
gears automatically. This depends on:
R any restriction in the shift range
(Y page 140)
R the position of the accelerator pedal
R the road speed Touchshift
When the selector lever is in position D, you
can perform gearshifts yourself.
X To shift down: press the selector lever to
the left towards D–.
The automatic transmission shifts to the
next gear down, depending on the gear
currently engaged. The shift range is also
restricted.
i The automatic transmission does not shift
down if you press the selector lever
towards D–while traveling at too high a
speed. This protects the engine from
overrevving.
X To shift up: briefly press the selector lever
to the right towards D+.
The automatic transmission shifts to the
next gear up, depending on the current
gearshift program. This also extends the
shift range. Automatic transmission
139Driving and parking Z