
Display messages Possible causes/consequences and
0004 Solutions
0002
Cornering
lt. right The right-hand cornering ligh
tis faulty 2
.
X Replace the bulb as soon as possible (Y page 98).0002
Lights on
automatical.
Remove key The automatic headlamp feature is active: the light switch is in the
0007
position and you have forgotten to remove the key.
X Remove the key from the ignition lock. 0002
Turn signal left The left-hand turn signal is faulty.
X
Change the bulb as soon as possible in the front (Y page 98) or
rear (Y page 99) indicator lamp. 0002
Turn signal right The right-hand turn signal is faulty.
X
Change the bulb as soon as possible in the front (Y page 98) or
rear (Y page 99) indicator lamp. 0002
Brake lamp left The left-hand brake lamp is faulty.
2
X Replace the bulb as soon as possible (Y page 99).0002
Brake lamp right The right brake lamp is faulty.
2
X Replace the bulb as soon as possible (Y page 99).0002
Third brake lamp The high-mounted brake lamp is faulty.
2
This display message will
only appearifa ll LEDs have failed.
X Consult a qualified specialized workshop as soon as possible. 0002
High beam left The left-hand high-beam is faulty.
2
X Replace the bulb as soon as possible (Y page 98).0002
High-beam right The right-hand high-beam is faulty.
2
X Replace the bulb as soon as possible (Y page 98).0002
License plate lamp Al
icense plate lamp is faulty. 2
X Replace the bulb as soon as possible (Y page 100).0002
Switch off lights You have forgotten to switch off the lights when leaving the
vehicle.
X
Turn the light switch to 000C.2
Depending on the equipment, the bulb-failure indicator may not be featured for any lamps other than the
turn signals. 202
Display messagesOn-board computer and displays

Problem Possible causes/consequences and
0004 Solutions
000D
The yellow ASR/
ESP®
warning
lamp flashes
while the vehicle
is in motion. G
WARNING
ESP ®
or ASR is intervening because at least one of the wheels has
reached its tire grip limit.
Cruise control is deactivated for the duration of the intervention.
X Adapt your driving style to suit the road and traffic conditions.
Do not use too much throttle.
X Drive slowly. 000D
The yellow ASR/
ESP®
warning
lamp is lit while
the engine is
running. ASR is deactivated.
G WARNING
The driven wheels can spin when accelerating.
There is an increased risk of skidding and accidents.
X Activate ASR again. Exceptions (Y page 58).0002
000E000A0008
The yellow ESP ®
, ABS
and ASR/BAS indicator
lamps and the red
brake system indicator
lamp are lit while the
engine is running. EBD is malfunctioning or deactivated due to undervoltage or
malfunction.
The battery may not be being charged.
G WARNING
The rear wheels could lock sooner than expected when you apply
the brakes. The braking distance can increase in emergency
braking situations.
There is an increased risk of skidding and accidents.
X Vehicles with steering wheel buttons: also observe the
messages in the display (Y page 192).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop. 210
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0004 Solutions
000E
The yellow ABS
indicator lamp is
lit while the
engine is
running. ABS is deactivated due to a malfunction or is temporarily
unavailable. ESP ®
, ASR and BAS, as well as cruise control, are also
unavailable as a result.
Self-diagnosis may not be complete, or the battery may not be
charging.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock, e.g. if the
brakes are applied with maximum force.
This causes steerability and braking to be greatly impaired.
The braking distance can increase in emergency braking
situations.
The driven wheels can spin when accelerating.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive a short distance at a speed above 13 mph (20 km/h).
The functions mentioned above are available again when the
indicator lamp goes out.
If the indicator lamp does not go out:
X Drive on with care.
X Visit a qualified specialist workshop immediately. 0009
The yellow DEF
indicator lamp is
lit while the
engine is
running. The exhaust gas aftertreatment is malfunctioning or the current
Diesel Exhaust Fluid (DEF) supply is limiting the vehicle range.
X
Observe the messages in the display. 0002
The yellow ESP ®
indicator lamp is
lit while the
engine is
running. ESP
®
is deactivated due to undervoltage or a malfunction .As a
result, cruise control has also been deactivated.
Engine power output may be reduced.
The battery may not be being charged.
G WARNING
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Vehicles with steering wheel buttons: also observe the
messages in the display (Y page 192).
X Drive on with care.
X Visit a qualified specialist workshop immediately. Indicator and warning lamps in the instrument cluster
213On-board computer and displays Z

Problem Possible causes/consequences and
0004 Solutions
0018
The yellow
engine
diagnostic
indicator lamp is
lit up or flashes
while the engine
is running. The injection control is malfunctioning.
The engine is running in emergency mode.
Engine power output may be reduced.
X
Have the vehicle checked at a qualified specialist workshop as
soon as possible.
In some states it is legally prescribed that after the check engine
indicator lamp lights up you must contact a qualified specialist
workshop immediately. Observe the legal requirements. 0018
The yellow
check engine
indicator lamp is
lit while the
engine is
running. The exhaust gas aftertreatment is malfunctioning or an emission
relevant malfunction has occurred. This malfunction or defect can
damage the exhaust gas aftertreatment.
After the first message and under normal operating conditions,
you can drive on for up to approximately 500 mi (800 km). Then
a warning tone sequence sounds and the engine can only be
started another 16 times.
X
Observe the messages in the display.
X Have the exhaust gas aftertreatment checked immediately at a
qualified specialist workshop.
In some states it is legally prescribed that after the check engine
indicator lamp lights up you must contact a qualified specialist
workshop immediately. Observe the legal requirements. 000D
If you turn the
key to
position 2in the
ignition lock, the
yellow preglow
indicator lamp
remains lit for
approximately
one minute. Or
the yellow
preglow
indicator lamp
lights up for
approximately
one minute while
the engine is
running. At extremely low temperatures, the engine may not start.
There is a malfunction in the preglow system.
X
Have any malfunction rectified at a qualified specialist
workshop. Indicator and warning lamps in the instrument cluster
217On-board computer and displays Z

Problem Possible causes/consequences and
0004 Solutions
000F
The yellow
washer fluid
level indicator
lamp for the
windshield
washer/
headlamp
cleaning system
is lit after the
engine is started
or while the
vehicle is in
motion. The water level is too low.
X
Add washer fluid (Y page 246). 0014
If you turn the
key in the
ignition lock to
position 2, the
red seat belt
warning lamp
lights up for
approximately
6s econds. The warning lamp is to remind you to fasten your seat belt.
X
Fasten seat belt (Y page 48). 0002
When the key is
turned to
position 2in the
ignition lock, the
yellow bulb
warning lamp
lights up. One of the exterior lighting bulbs is faulty, with the exception of
the perimeter lamps and the trailer lighting.
i
Depending on the equipment, the bulb failure indicator can fail
for all lamps with the exception of the turn signal lamps.
X Replace the faulty bulb as soon as possible (Y page 96).0004
The yellow "door
open" indicator
lamp is lit while
driving. The vehicle is moving without all doors or the hood being closed.
X
Close the doors or hood. 0004
The yellow "door
open" indicator
lamp is lit. The electrical step has retracted or extended only partially or not
at all.
X Make sure there is sufficien tfree space for the electrical step.
X Open or close the sliding door again.
X If the electrical step still does not extend or retract fully, push
the step in manually (Y page 72). Before stepping out, remind
the passengers that the step is missing. Indicator and warnin
glamps in the instrument cluster
219On-board computer and displays Z

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described
functions. This also applies to systems and
functions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Stowage spaces and stowage
compartments
Important safety notes
G
WARNING
If you do not correctly store objects in the
vehicle interior, they can slip or be flung
around, thus striking vehicle occupants.
There is a risk of injury, especially when
braking or abruptly changing directions.
R Always store objects so that they cannot be
flung around in these or in similar
situations.
R Always make sure that objects do not
protrude from stowage compartments,
parcel nets or stowage nets.
R Close lockable stowage compartments
while driving.
R Stow and secure objects that are heavy,
hard, pointy, sharp-edged, fragile or too
large in the trunk.
In addition, observe the information in the
"Loading guidelines" section (Y page 232). Glove box
Glove box (example: glove box with a lockable lid)
0008
Locked
0009 Unlocked
0026 Glove box handle
You can lock and unlock the glove box using
the mechanical or folding key.
X To open: unlock the glove box lid if
necessary.
X Pull glove box handle 0026in the direction of
the arrow. 0025
Card holder
0023 Pen holder
X To close: fold the glove box up and press
it until it engages. 222
Stowage spaces and stowage compartmentsStowing and features

X
To use the cigarette lighter: turn the key
to position 1in the ignition lock.
X Press in cigarette lighter 0005.
The cigarette lighte rwill pop out
automatically when the heatin gelemen tis
red-hot.
X Pull the cigarette lighter out of the socket
by its handle. 12
Vsocket
! Only use the 12 V socket (25 A) on the
center console for connecting the tire
inflatio ncompressor (Premium tire
sealant). You may otherwise damage the
electrical systems of the vehicle. Socket on the lower section of the center console
0005 12 V socket (25 A)
The 12 Vsockets for accessories are:
R at the bottom of the center console (12 V,
25 A)
R on the inside of the driver's seat frame
(12 V, 15 A) R
in the respective corner trim next to the
rear doors in the passenger compartment
(12 V, 15 A)
R in the cargo compartment next to the left
rear door (12 V, 15 A)
You can use the 12 V sockets (15 A) for
accessories with a maximu mpower
consumption of 180 W. You can connect
accessories with a maximum power
consumption of 300 W to the 12 V socket
(25 A) on the lower section of the center
console.
i The sockets are supplied with power even
when the key is removed from the ignition
lock. If accessories, e.g. a coolbox, remain
connected while the engine is not running,
the battery will discharge. Mobile phone
Important safety notes
G
WARNING
If you operate information systems and
communication equipment integrated in the
vehicle while driving, you will be distracted
from traffic conditions. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the
equipment when the vehicle is stationary.
You must observe the legal requirements for
the country in which you are currently driving
when operating mobile phones.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
You and others can suffer health-related
damage through electromagnetic radiation.
By using an exterior antenna, a possible
health risk caused by electromagnetic fields, 228
Mobile phoneStowing and features

as discussed in scientific circles, is taken into
account. Only have the exterior antenna
installed by a qualified specialist workshop.
We recommend the use of an approved
exterior antenna for operating the mobile
phone. Only in this way can optimal mobile
phone reception quality in the vehicle be
ensured and mutual interference between the
vehicle electronics and mobile phones
minimized.
Observe the legal requirements for each
individual country. Mobile phone pre-installation
The mobile phone pre-installatio nincludes a
hands-free system integrated into the
vehicle. The microphone for the hands-free
system is installed in the overhead control
panel or in the overhead stowage
compartment together with the front interior
light.
In order to use the hands-free system, you will
need a special bracket. The Sprinter
accessories include brackets for various
mobile phone models.
i Mobile phone brackets which are
available from various manufacturers on
the open market are not compatible with
the Sprinter telephone system .You can
recognize suitable holders for your mobile
phone by the imprinted star and the B6
spare part number on the back of the
bracket.
Detailed instructions for use can be found in
the operating instructions for the mobile
phone bracket and in the separate operating
instructions for the mobile phone pre-
installation.
i The mobile phone battery is charged
depending on the condition of charge and
the position of the key in the ignition lock.
The mobile phone display indicates the
charging process. Additional communications
equipment
G
WARNING
Always pay attention to road and traffic
conditions.
Only operate electronic equipment when road
and traffic conditions permit. Bear in mind
that at a speed of only 30 mph (approximately
50 km/h), your vehicle covers about 44 ft
(approximately 14 m) every second.
An avigation system does no tsupply
informatio nonthe load-bearing capacity of
bridges or the overhead clearance of
underpasses.
The driver remains responsible for the safety
of the vehicle at all times.
Observe legal requirements.
Telephones, two-way radios and fax machines
without an exterior antenna could interfere
with the vehicle electronicsa nd thus
compromise the operational safety of the
vehicle. There is an increased ris kofaccident.
Do not use this equipment while the vehicle
is in motion. G
WARNING
You and others may damage your health due
to excessive electromagnetic radiation. By
using an external antenna, the possible health
risks of electromagnetic fields, which are
under discussion among the scientific
community, should be largel yprevented.
Therefore, only have the exterior antenna
installed at a qualified specialist workshop.
You will find information on retrofitting
electrical or electronic equipment in the
“Vehicle electronics” section (Y page 314). Additional communications equipment
229Stowing and features Z