2013 MERCEDES-BENZ SPRINTER lock

R
all the doors are closed.
R all the vehicle occupants are wearing
their seat belts correctly.
R the parking brake is applied.
i If you depress the brake pedal before
starting the engine, th epedal travel is short
and pedal resistance is high.
If you depress the brake pedal again after
starting the engine, pedal travel and
resistance will be back to normal again. Gearshift pattern
0016
Park position with parking lock
0012 Reverse gear
0013 Neutral
0015 Drive
X Move the selector lever to position P.
The display in the instrument cluster shows
P:
R on vehicles with steering wheel buttons
(Y page 182)
R on vehicles without steering wheel
buttons (Y page 178)
i You can also start the engine in neutral
N.
X Turn the key to position 2in the ignition
lock.
The 000D preglow indicator lamp in the
instrument cluster lights up briefly.
X Once the 000Dpreglow indicator lamp goes
out, turn the key to position 3in the ignition
lock and release it as soon as the engine is
running. i
You can start the engine without preglow
when the engine is warm.
The preglow system is malfunctioning if the
000D preglow indicator lamp lights up for
approximately 1minute:
R after the ignition is switched on
R while the engine is running
At extremely low outside temperatures you
may the nno longer be able to start the
engine. Have the malfunction rectified at a
qualified specialist workshop.
i Depending on the equipment installed,
the vehicle either automatically locks
centrally after switching on the ignition or
after pulling away.T he locking knobs in the
doors drop down.
You can open the doors from the inside at
any time.
Automatic door locking can be deactivated
(Y page 69). Driving off
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor
R, the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
! Only shift into reverse gear Rwhen the
vehicle is stationary. Otherwise, you could
damage the transmission.
X Depress the brake pedal and keep it
depressed.
The selector lever lock is released.
X Move the selector lever to position Dor R.
On vehicles with a reverse warning feature,
when reverse gear is engaged a warning
tone sounds to alert other road users
(Y page 136). Driving
135Driving and parking Z

X
Release the parking brake (Y page 146).
The 000B indicator lamp in the instrument
cluste rgoes out.
X Release the brake pedal.
X Carefully depress the accelerator pedal.
i After pulling away or switching on the
ignition, the vehicle automatically locks
centrally. The locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic
locking feature (Y page 69).Reverse warning device
G
WARNING
Other road users may ignore or fail to hear the
warning tone of the reverse warning feature.
There is a risk of injury if you fail to ensure
that the area in which you are maneuvering is
clear.
Make sure that there are no persons or
objects in the area in which you are
maneuvering. It may be necessary to enlist
the help of a second person when
maneuvering.
The reverse warning feature is a system
designed to assist you in ensuring the safety
of other road users.
Aw arning signal sounds to alert other road
users when reverse gear is engaged .The
volume of the warning tone can be reduced
for night-time driving.
X To reduce the volume of the warning
tone: engage reverse gear twice in quick
succession.
The warning tone is now quieter.
i The warning tone sounds at a normal
volume by default. The volume of the
warning tone has to be reduced each time
you engage reverse gear if necessary. 136
DrivingDriving and parking

Problems with the engine
Problem Possible causes/consequences and
0004 Solutions
The engine does not
start.
The starter motor can
be heard. There is air in the fuel system.
X
Turn the key back to position 0in the ignition lock before
attempting to start the engine again.
X Start the engine again.
Please bear in mind that lengthy and frequent starting attempts
will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor can
be heard. The reserve
fuel warning lamp is lit
and the fuel gage is at
0. The fuel tank has been run dry.
X
Refuel the vehicle.
If you drive until the fuel tank is completely empty, air may get into
the fuel system. If the engine does not start after refueling, bleed
the fuel system as follows:
X Turn the key to position 2in the ignition for approximately
10 seconds.
X Start the engine continuously for a maximum of 60 seconds.
If the engine does not start:
X Wait approximately 2minutes.
X Start the engine continuously for a maximum of 60 seconds
again.
X If the engine still fails start, do not continue trying to start it.
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor
cannot be heard. The
yellow
0018engine
diagnostic lamp and
the yellow 0009DEF
indicator lamp 1
light
up. The exhaust gas aftertreatmen
tis faulty, an emission-relevant
malfunction has occurred or the DEF reserve has been used up.
The engine management prevents the engine from starting.
This malfunction or defect can damage the exhaust gas
aftertreatment.
X Observe the messages in the display:
R on vehicles without steering-wheel buttons (Y page 195)
R on vehicles with steering-wheel buttons (Y page 204) and
(Y page 204). The engine does not
start.
The starter motor
cannot be heard. The battery isolating switch is switched off.
X
Switch on the power supply (Y page 132).1
Only vehicles without steering-wheel buttons. Driving
137Driving and parking Z

Problem Possible causes/consequences and
0004 Solutions
The engine does not
start.
The starter motor
cannot be heard. The on-board voltage is too low. The battery is too weak or
discharged.
X
Jump-start the vehicle (Y page 267).
If the engine cannot be jump-started, the starter motor is faulty.
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor
cannot be heard. The battery is discharged or faulty.
X
Check the battery for damage.
X Charge the battery (Y page 254).Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor
R, the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
! Vehicles with automatic transmission
may roll only briefly in the neutral position
N.P rolonged rolling of the wheels, e.g.
when being towed, will result in
transmission damage. Selector lever
0016
Park position with parking lock
0012 Reverse gear
0013 Neutral
0015 Drive
The display in the instrument cluster shows
the present selector leve rposition or the
current shift range:
R on vehicles with steering wheel buttons
(Y page 182)
R on vehicles without steerin gwheel buttons
(Y page 178) 138
Automatic transmissionDriving and parking

Selector lever positions
0002
Park position
This prevents the vehicle from
rolling away when stopped. Only
move the selector lever to
Pif the
vehicle is stationary.
You can only remove the key when
the selector lever is in this position.
The selector lever is locked in
position Pif the key is removed.
The parking lock should not be
used as a brake when parking.
Always apply the parking brake as
well once you have parked the
vehicle. 0003
Reverse gear
Only move the selector lever to
R
when the vehicle is stationary. 0001
Neutral
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. by
pushing or towing.
Do not move the selector lever to
N
while driving. The automatic
transmission could otherwise be
damaged.
If ASR is deactivated or ESP ®
has
malfunctioned: only move the
selector lever to Nif the vehicle is
in danger of skidding, e.g. on icy
roads. 0007
Drive
The automatic transmission
changes gear itself. All forward
gears are available.
You can influence the gearshifts
and shift gears yourself or limit the
shift range. Changing gear
The 5-speed automatic transmission adapts
to your individual driving style by
continuously adjusting its shift points. These
shift point adjustments take into account the
current operating and driving conditions. If
the operating or driving conditions change,
the automatic transmission reacts by
adjusting the gearshift program.
When the selector lever is in position D, the
automatic transmission selects the individual
gears automatically. This depends on:
R any restriction in the shift range
(Y page 140)
R the position of the accelerator pedal
R the road speed Touchshift
When the selector lever is in position D, you
can perform gearshifts yourself.
X To shift down: press the selector lever to
the left towards D–.
The automatic transmission shifts to the
next gear down, depending on the gear
currently engaged. The shift range is also
restricted.
i The automatic transmission does not shift
down if you press the selector lever
towards D–while traveling at too high a
speed. This protects the engine from
overrevving.
X To shift up: briefly press the selector lever
to the right towards D+.
The automatic transmission shifts to the
next gear up, depending on the current
gearshift program. This also extends the
shift range. Automatic transmission
139Driving and parking Z

Problems with the transmission
Problem Possible causes/consequences and
0004 Solutions
The transmission
malfunctions when
shifting gear. The transmission is losing oil.
X
Have the transmission checked immediately at a qualified
specialist workshop. The acceleration
characteristics have
deteriorated
noticeably.
The transmission does
not shift. The transmission is in emergency mode.
It is only possible to shift into second gear or reverse gear
R.
X Stop the vehicle.
X Depress the brake pedal.
X Move the selector lever to position P.
X Switch off the engine.
X Wait at least 10 seconds before restarting the engine.
X Depress the brake pedal.
X Move the selector lever to position Dor R.
In position D, the transmission shifts into second gear; in
position R, the transmission shifts into reverse gear.
X Have the transmission checked immediately at a qualified
specialist workshop. Releasing the parking lock manually
X
Apply the parking brake.
X Remove cover 0005. X
Slide implement 0006as far as it will go into
the opening.
X Push the implement in and simultaneously
move the selector lever out of position P.
The selector lever lock is released. You can
now move the selector lever freely again
until it is returned to position P.
X Remove implement 0006.
X Re-install cover 0005.
In the event of a malfunction, it is possible to
manually release the selector lever from the Automatic transmission
141Driving and parking Z

lock in parking position
P, e.g. to have the
vehicle towed away. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. Improper handing of
fuel creates a risk of fire and explosion.
Avoid fire, open flames ,smoking and creating
sparks under all circumstances. Switch off the
engine and, if applicable, the auxiliary heating
before refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors .Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance
without delay.
R If fuel is swallowed, seek medical
assistance without delay. Do not induce
vomiting.
R Immediately change out of clothing which
has come into contact with fuel. G
WARNING
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline
with diesel fuel. H
Environmental note
If fuels are handled improperly, they pose a
danger to persons and the environment. Do
not allow fuels to run into the sewage system,
the surface waters, the ground water or into
the ground.
! Do not use gasoline to refuel vehicles with
a diesel engine. Even small amounts of
gasoline will cause damage to the fuel
system and engine.
! Do not switch on the ignition if you
accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel lines.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Filter the fuel before transferring it to the
vehicle if you are refueling the vehicle from
barrels or containers.
This will preven tmalfunctions in the fuel
system due to contaminate dfuel.
Further information on fuel and on fuel grades
can be found in the "Technical data" section
(Y page 317). Refueling procedure142
RefuelingDriving and pa
rking

The fuel filler flap is beside the frontl
eft-hand
door when viewed in the direction of travel. It
is only possible to open the fuel filler flap
when the fron tdoor is open.
X Remove the key from the ignition lock.
X Switch off the auxiliary heating system
(Y page 118).
X Open the front left-hand door first, and then
the fuel filler flap.
X Close all vehicle doors to prevent fuel
vapors from entering the vehicle.
X Turn fuel filler cap 0006counter-clockwise,
remove it and let it hang from strap 0005.
X Completely insert the filler neck of the fuel
pump nozzle into the tank and refuel.
X Only fill the tank until the pump nozzle
switches off. Fuel may otherwise leak out.
X Replace tank filler cap 0006and turn
clockwise.
You will hear a click when the fuel filler cap
is closed fully.
X Open the front left-hand door first, and then
close the filler flap. Problems with the fuel and fuel tank
If your vehicle is losing fuel, the fuel lines or
the fuel tank are defective.
X Turn the key to position 0in the ignition
lock immediately and remove it.
X Do not restart the engine under any
circumstances.
X Consult a qualified specialist workshop. Diesel Exhaust Fluid (DEF)
Important safety notes H
Environmental note
Dispose of DEF in an environmentally
responsible manner.
! Only use DEF in accordance with
ISO 22241. Never mix DEF with additives or thin it with tap water. The exhaust gas
aftertreatmen
tmay otherwise be
damaged.
Observe the MB Specifications for Service
Products, Sheet 352.0.
Damage that results from the use of
additives or tap wate rleads to the loss of
the New Vehicle Limited Warranty.
! If DEF comes into contact with a painted
or aluminum surface, wash the surface off
immediately with plenty of water.
! DEFi s not a diesel additive and must not
be mixed with fuel in the tank. Even small
amounts of DEF can cause engine damage.
Damage that results from the blending of
DEF will not be covered by the New Vehicle
Limited Warranty.
The exhaust gas aftertreatmentr equires a
reducing agent, Diesel Exhaust Fluid (DEF), in
order to function correctly.
When opening the DEF tank filler cap at high
outside temperatures, ammonia vapors may
escape.
Ammonia vapors have a pungent smell and
primarily cause irritation of the:
R skin
R mucous membranes
R eyes
You may experience a burning sensation in
your eyes, nose and throat, as well as
coughing and watering of the eyes.
Do not inhale ammonia vapors. Avoid contact
with DEF.
Do not allow DEF to come intod irectcontact
with your skin; it is hazardous to your health.
Rinse any affected areas off with plenty of
clean water. Consult a doctor if necessary.
i If the DEFr eserve has fallen below the
reserve range, add at least 2.0 US gal
(7.6 l) of DEF at the latest after receiving
the second warning message
(Y page 178). Refueling
143Driving and parking Z