
Problems with the engine
Problem Possible causes/consequences and
M Solutions
The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X
Deactivate the HOLD function (Y page 160) or DISTRONIC
PLUS (Y page 152).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the SmartKey back to position 0in the ignition lock before
attempting to start the engine again.
X Try to start the engine again (Y page 127). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 283).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop, e.g. an authorized
Mercedes-Benz Center. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Driving
131Driving and parking Z

Problem Possible causes/consequences and
M Solutions
The engine is not
running smoothly and
is misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it. The coolant
temperature display is
showing more than
248 ‡ (120 †). The
coolant warning lamp
may also be lit and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 263). Observe the warning
notes as you do so and add coolant if necessary. Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor
R, the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate. G
WARNING
The automatic transmission switches to
neutral position Nwhen you switch off the
engine. The vehicle may roll away.T here is a
risk of an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked
vehicle from rolling away by applying the
parking brake. G
WARNING
The clutch may overheat if you hold the
vehicle stationary on uphill gradients by depressing the accelerator pedal. If the clutch
does overheat, a warning tone sounds and a
display message is shown in the multifunction
display.T
he frictional connection of the clutch
may then be interrupted. The vehicle may roll
away.A s a result, you could cause an
accident.
You will only be able to continue your journey
once the clutch has cooled down and the
display message in the multifunction display
has disappeared.
Never hold the vehicle stationary on uphill
gradients by depressing the accelerator.
Instead, only ever hold the vehicle stationary
on uphill gradients by:
R depressing the brake pedal
or
R activating the HOLD function
or
R engaging the electric parking brake 132
Automatic transmissionDriving and parking

Only change from automatic drive program
E
or Sto manual drive program Mwhen the
vehicle is stationary.
X Press program selector button :
repeatedly until the letter for the desired
gearshift program appears in the
multifunction display.
i The automatic transmission shifts to
automatic drive program Eeach time the
engine is started.
i For further information on the automatic
drive program, see (Y page 136).Steering wheel paddle shifters
:
Left steering wheel paddle shifter (shifts
down)
; Right steering wheel paddle shifter (shifts
up)
In drive program M, you can change gear
yourselfu sing the steering wheel paddle
shifters.
If you pull the left or right steering wheel
paddle shifter when in automatic drive
program Eor S, the automatic transmission
shifts into drive program Mfor a limited time.
Depending on which paddle shifter is pulled,
the automatic transmission immediately
shifts into the next gear down or up.
i You can only change gear with the
steering wheel paddle shifters when the
transmission is in position D.i
For further information on the manual
drive program, see (Y page 136). Automatic drive program
Drive program Eis characterized by the
following:
R comfort-oriented engine settings
R optimal fuel consumption resulting from
the automatic transmission shifting up
sooner
R the vehicle pulling away more gently in
forward and reverse gears, unless the
accelerator pedal is depressed fully
R increased sensitivity. This improves driving
stability on slippery road surfaces, for
example
R the automatic transmission shifting up
sooner. This results in the vehicle being
driven at lower engine speeds and the
wheels being less likely to spin
Drive program Sis characterized by the
following:
R sporty engine settings
R the automatic transmission shifting up
later
R the fuel consumption possibly being higher
as a result of the later automatic
transmission shift points Manual drive program
Introduction In manual drive program
M, you can change
gear yourselfb y using the steering wheel
paddle shifters .For this, the transmission
must be in position D. The gear currently
selected and engaged is shown in the
multifunction display.
Manual drive program Mdiffers from drive
programs Eand Swith regard to spontaneity,
responsiveness and smoothness of gear
changes. 136
Automatic transmissionDriving and parking

Problems with the transmission
Problem Possible causes/consequences and
M Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged. The transmission is in emergency mode.
X
Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10 seconds before restarting the engine.
X Shift the transmission to position D.
X Have the transmission checked at a qualified specialist
workshop immediately. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with clean water. Seek medical assistance
without delay.
R If fuel is swallowed, seek medical
assistance without delay.Don ot induce
vomiting.
R Immediately change out of clothing which
has come into contact with fuel. G
WARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Touch the vehicle body immediately before
opening the fuel filler cap. Any existing
electrostatic buildup is thereby discharged.
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the
ignition if you accidentally refuel with the
wrong fuel. Otherwise, the fuel will enter
the fuel system. Even small amounts of the
wrong fuel could result in damage to the
fuel system and the engine. The repair
costs are high. Notify aqualified specialist
workshop and have the fuel tan kand fuel
lines drained completely. Refueling
139Driving and parking Z

!
Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can.
If you overfill the fuel tank, fuel could spray
out when the fuel pump nozzle is removed.
Further information on fuel and on fuel grades
can be found in the "Fuel" section
(Y page 324). Refueling
Opening/closing the fuel filler flap :
To open the fuel filler flap
; Tire pressure table
= To insert the fuel filler cap
? Fuel type to be used
The fuel filler flap is unlocked or locked
automatically when you open or close the
vehicle with the SmartKey.
The position of the fuel filler cap is shown in
the instrument cluster æ.The arrow on the
filling pump indicates the side of the vehicle. Opening X
Switch off the engine.
X Remove the SmartKey from the ignition
lock.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
X Turn the fuel filler flap counter-clockwise
and remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of filler flap =.
X Completely insert the filler neck of the fuel
pump nozzle into the tank and refuel.
X Only fill the tank until the pump nozzle
switches off.
i Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
Closing X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
i Close the fuel filler flap before locking the
vehicle.
i If you drive with the fuel filler cap open,
the reserve fuel warning lamp flashes. In
addition, the ;Check Engine warning
lamp may light up. Amessage appears in
the multifunction display (Y page 208).
For further information on warning and
indicator lamps in the instrument cluster,
see (Y page 226). 140
RefuelingDriving and parking

Problems with fuel and the fuel tank
Problem Possible causes/consequences and
M Solutions
Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
Risk of explosion or fire.
X Turn the SmartKey to position 0in the ignition lock immediately
and remove it (Y page 127).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The fuel filler flap
cannot be opened. The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.
X
Unlock the vehicle (Y page 68).
or
X Unlock the vehicle using the mechanical key (Y page 69).The fuel filler flap is unlocked, but the opening mechanism is
jammed.
X
Consult a qualified specialist workshop. Parking
Important safety notes
G
WARNING
If flammable materials such as leaves, grass
or twigs are exposed to prolonged contact to
parts of the exhaust system that heat up, they
could ignite. There is a risk of fire.
Park the vehicle so that no flammable
materials come into contact with parts of the
vehicle which are hot. Take particular care not
to park on dry grassland or harvested grain
fields. G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Am oving vehicle can lead to damage to
the vehicle or damage to the drive train. Parking
141Driving and parking Z

When the vehicle has been braked to a
standstill, the electric parking brake is
engaged.
Parking the vehicle for
along period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as
a result of lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist
workshop. Driving tips
General notes
Important safety notes G
WARNING
Always remembe rthat you must concentrate
primarily on driving the vehicle. The driver's
concentration must always be directed
primarily at road traffic. For your own safety
and that of others, we recommend that you
stop the vehicle at a safe place and in
accordance with the traffic conditions before
making or accepting a phone call.
Comply with all legal requirements if you use
the telephone while driving. Use the hands-
free system and only use the telephone when
road, weather and traffic conditions permit. In
some jurisdictions, it is forbidden for drivers
to use mobile phones while driving.
Only operate the audio system or COMAND
(Cockpit Management and Data System) in
compliance with all legal requirements and
when the road, weather and traffic conditions
permit. You may otherwise not be able to observe the traffic conditions, endangering
yourself and others.
Remember that your vehicle covers a distance
of 44 ft (approximately 14
m)a second when
it is traveling at only 30 mph (approximately
50 km/h). G
WARNING
If you switch off the ignition while driving,
safety-relevan tfunctions are only available
with limitations, or no tatall. This could affect,
for example, the power steering and the brake
boosting effect .You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
Drive sensibly –save fuel Observe the following tips to save fuel:
R
The tires should always be inflated to the
recommended tire pressure.
R Remove unnecessary loads.
R Remove roof racks whe nthey are not
needed.
R Warm up the engine at low engine speeds.
R Avoid frequent acceleration or braking.
R Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when
driving in cold weather, in stop-and-go traffic
and in mountainous terrain.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment. 144
Driving tipsDriving and parking

The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Exhaust check G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, only have work on the engine carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet. ECO display
The ECO display provides feedback on how
economical your driving characteristics are.
The ECO display assists you in achieving the
most economical driving style for the
selected settings and existin gconditions.
Consumption can be significantly influenced
by your driving style. Example: ECO display
The ECO display consists of three bars:
R
Acceleration
R Constant
R Coasting
The percentage count is the mean value of the
three bar values. The three bars and the mean
value begin at the value of 50%. Ahigher
percentage coun tindicates a more
economical driving style.
The ECO display does not indicate the actual
fuel consumption. A fixed percentage count
in the ECO display does not indicate a fixed
consumption figure in mpg (l/100 km).
In additio nto driving style, the consumption
is affected by many other factors, such as:
R Load
R Tire pressure
R Cold start
R Choice of route
R The use of electrical consumers
These factors are not included in the ECO
display.
The evaluation of your driving style takes the
following three categories into consideration:
Acceleration (evaluation of all
acceleration processes) The bar fills up: The bar empties:
Moderate
acceleration,
especially at higher
speeds Sporty acceleration Driving tips
145Driving and parking Z