ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle
Limited Warranty. The service is
available:
•
24-hours, seven days a week.
• for the coverage period listed on
the Roadside Assistance Card
included in your Owner's Manual
portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare
(except vehicles that have been
supplied with a tire inflation kit).
• battery jump start.
• lock-out assistance (key
replacement cost is the customer's
responsibility).
• fuel delivery — Independent
Service Contractors, if not
prohibited by state, local or
municipal law shall deliver up to
2.0 gallons (7.5L) of gasoline or
5.0 gallons (18.9L) of diesel fuel
to a disabled vehicle. Fuel delivery
service is limited to two no-charge
occurrences within a 12-month
period. •
winch out — available within 100
feet (30.5 meters) of a paved or
county maintained road, no
recoveries.
• towing — Ford and Lincoln eligible
vehicles towed to an authorized
dealer within 35 miles (56 km) of
the disablement location or to the
nearest authorized dealer. If a
member requests to be towed to
an authorized dealer more than 35
miles (56 km) from the
disablement location, the member
shall be responsible for any
mileage costs in excess of 35 miles
(56 km).
Trailers shall be covered up to $200
if the disabled eligible vehicle requires
service at the nearest authorized
dealer. If the trailer is disabled, but the
towing vehicle is operational, the
trailer does not qualify for any
roadside services.
Vehicles Sold In The U.S. :
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card
is found in the owner's information
portfolio in the glove compartment.
U.S. Lincoln vehicle customers who
require Roadside Assistance, call
1-800-521-4140.
250
MKZ (CC9) Roadside Emergencies
Interior Luggage Compartment
Release...................................................70
Interior Mirror...........................................91 Auto-Dimming Mirror................................91
Introduction...............................................7
J
Jump-Starting the Vehicle...............251 Connecting the Jumper Cables..........252
Jump Starting............................................ 254
Preparing Your Vehicle...........................252
Removing the Jumper Cables.............254
K
Keyless Entry...........................................67 SECURICODE™ KEYLESS ENTRY
KEYPAD..................................................... 67
Keyless Starting....................................161
Ignition Modes............................................ 161
Keys and Remote Controls................52
Knee Airbag
............................................44
L
Lane Keeping System
.......................220
Switching the System On and
Off.............................................................. 221
Lighting Control
.....................................82
Headlamp Flasher.....................................82
High Beams.................................................. 82
Lighting.....................................................82
Lincoln Credit
...........................................12
Load Carrying.......................................236
Load Limit.............................................236 Vehicle Loading - with and without a
Trailer....................................................... 236Locking and Unlocking.......................62
Activating Intelligent Access .................63
Autolock Feature........................................64
Auto Relock.................................................. 64
Battery Saver............................................... 65
Illuminated Entry........................................65
Illuminated Exit........................................... 65
Luggage Compartment...........................66
Power Decklid (If Equipped).................66
Power Door Locks......................................62
Remote Control.......................................... 62
Smart Unlocks ........................................... 64
Locks..........................................................62
M
Maintenance.........................................277 General Information................................277
Media Hub
..............................................136
Memory Function................................147
Easy Entry and Exit Function...............149
Linking a Pre-Set Position to your
Remote Control or Intelligent Access
Key............................................................. 148
Saving a Pre-Set Position.....................148
Message Center See: Information Displays.....................103
Mirrors See: Heated Windows and Mirrors.....140
See: Windows and Mirrors.....................88
Mobile Communications Equipment.............................................13
Moonroof.................................................92 Bounce-Back............................................... 93
Opening and Closing the Moonroof.................................................. 93
Retractable Panoramic Roof.................93
Venting the Moonroof..............................93
Motorcraft Parts
...................................331
MyKey Troubleshooting.....................59
MyKey ™....................................................57
Principle of Operation...............................57
466
MKZ Hybrid (CC9) Index
Starting a Gasoline Engine..............162
Fast Restart................................................ 163
Guarding Against Exhaust Fumes....................................................... 163
Important Ventilating Information............................................ 164
Switching Off the Vehicle When It Is Moving...................................................... 163
Switching Off the Vehicle When It Is Stationary............................................... 163
Starting and Stopping the Engine....................................................161
General Information.................................161
Steering..................................................233 Electric Power Steering.........................233
Steering Wheel.......................................75
Storage Compartments...................160
Sunroof See: Moonroof............................................. 92
Sun Shades
.............................................92
Sun Visors................................................92
Illuminated Vanity Mirror.........................92
Supplementary Restraints System...................................................42
Principle of Operation..............................42
Symbols Glossary
....................................7
T
Technical Specifications See: Capacities and
Specifications.......................................330 Temporary Mobility Kit
.....................303
First Stage: Reinflating the Tire with
Sealing Compound and Air.............305
General Information...............................304
Second Stage: Checking Tire Pressure.................................................. 307
Tips for Use of the Kit............................304
What to do after the Tire has been Sealed..................................................... 308
What to do when a Tire Is Punctured.............................................. 305
The Better Business Bureau (BBB) Auto Line Program (U.S.
Only)....................................................260
Tire Care..................................................313 Glossary of Tire Terminology................315
Information About Uniform Tire
Quality Grading.....................................313
Information Contained on the Tire Sidewall................................................... 316
Temperature A B C...................................314
Traction AA A B C......................................314
Treadwear................................................... 314
Tire Inflation When Punctured See: Temporary Mobility Kit................303
Tire Pressure Monitoring System................................................309
Changing Tires with a Tire Pressure Monitoring System................................311
Understanding Your Tire Pressure Monitoring System ...............................311
Tire Repair Kit See: Temporary Mobility Kit................303
Tires See: Wheels and Tires...........................303
Towing a Trailer...................................244
Towing the Vehicle on Four Wheels.................................................245
Emergency Towing..................................245
Recreational Towing...............................245
Towing....................................................244
469
MKZ Hybrid (CC9) Index