Service Engine Soon
If the service engine soon
indicator light stays
illuminated after the engine
is started, it indicates that the On
Board Diagnostics system (OBD) has
detected a malfunction of the vehicle
emissions control system. Refer to On
board diagnostics (OBD) in the Fuel
and Refueling chapter for more
information about having your vehicle
serviced. See Emission Control
System (page 179).
If the light is blinking, engine misfire is
occurring which could damage your
catalytic converter. Drive in a
moderate fashion (avoid heavy
acceleration and deceleration) and
have your vehicle serviced
immediately.
Note: Under engine misfire conditions,
excessive exhaust temperatures could
damage the catalytic converter or other
vehicle components.
The service engine soon indicator light
illuminates when the ignition is first
turned on prior to engine start to
check the bulb and to indicate
whether the vehicle is ready for
Inspection/Maintenance (I/M) testing.
Normally, the service engine soon light
will stay on until the engine is cranked,
then turn itself off if no malfunctions
are present. However, if after 15
seconds the service engine soon light
blinks eight times, it means that the
vehicle is not ready for I/M testing.
See
Emission Control System
(page 179). Stability Control It will flash when the system
is active. If it remains
illuminated or does not
illuminate when you switch the
ignition on, this indicates a
malfunction. During a malfunction the
system will switch off. Have the
system checked by your authorized
dealer immediately.
See Using
Stability Control (page 198).
Stability Control Off It will illuminate when you
switch the system off. It will
go out when you switch the
system back on or when you switch
the ignition off.
See Using Stability
Control (page 198).
Stop Safely Indicates electrical
component fault/failure that
will cause the vehicle to
shutdown or enter into a limited
operating mode. A message may also
display.
Trunk Ajar Displays when the ignition is
on and the trunk is not
completely closed.
101
MKZ (CC9) Instrument Cluster E138639 E144693 E159323
Maintenance
Action
Message
Stop the vehicle as soon as safely possible, turn off theengine. Check the oil level. If the warning stays on or
continues to come on with your engine running, contact your authorized dealer as soon as possible.
LOW Engine Oil Pres-
sure
Displayed when the engine oil life remaining is 10% orless. See Engine Oil Check (page 280).
Change Engine Oil
Soon
Displayed when the oil life left reaches 0%. See Engine Oil Check
(page 280).
Oil Change Required
Indicates the brake fluid level is low and the brake
system should be inspected immediately.
See Brake
Fluid Check (page 286).
Brake Fluid Level
LOW
Displays when the brake system needs servicing. Stopthe vehicle in a safe place. Contact your authorized dealer.
Check Brake System
Displays when the engine coolant temperature is
excessively high. Stop the vehicle in a safe place and contact your authorized dealer.
Engine Coolant Over-
temperature
Displays when the motor electronics are overheating.
Stop the vehicle as soon as safely possible, turn off the vehicle and let it cool. If the warning stays on or
continues to come on, contact your authorized dealer as soon as possible.
Motor Coolant Over-
temperature
Displays when the washer fluid is low and needs to be refilled.
Washer Fluid Level
Low
Displays when the engine has reduced power in orderto help reduce high coolant temperatures.
Power Reduced to
Lower Engine Temp
125
MKZ (CC9) Information Displays
Both heated mirrors remove ice, mist
and fog when you switch on the
heated rear window.
CABIN AIR FILTER
Your vehicle is equipped with a cabin
air filter. It is located behind the glove
box.
The particulate filtration system
reduces the concentration of airborne
particles such as dust, spores and
pollen in the air supplied to the interior
of your vehicle.
Note:
To prevent foreign objects from
entering the system, make sure the
cabin air is in place at all times.
Running the system without a filter in
place could result in degradation or
damage to the system.
The particulate filtration system gives
you and your passengers the following
benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior
compartment cleanliness.
• It protects the climate control
components from particle
deposits.
Replace the filter at regular intervals.
See Scheduled Maintenance (page
444).
For additional cabin air filter
information, or to replace the filter,
see an authorized dealer. REMOTE START
The climate control system adjusts
the cabin temperature during remote
start.
You cannot adjust the system during
remote start operation. Turn the
ignition on to return the system to its
previous settings. You can now make
adjustments. You need to turn certain
vehicle-dependent features back on,
such as:
•
heated seats
• cooled seats
• heated steering wheel
• heated mirrors
• heated rear window.
You can adjust the settings using the
information display controls.
See
Information Displays (page 103).
Automatic Settings
You can set the climate control to
operate in AUTO mode through the
information display setting: Remote
Start > Climate Control > Heater-A/C
> Auto. The climate control system
automatically sets the interior
temperature to 72°F (22°C).
In hot weather, the system is set to
72°F (22°C). Cooled seats are set to
high (if available, and selected to
AUTO in the information display).
In moderate weather, the system
either heats or cools (based on
previous settings). The rear defroster,
heated mirrors and heated/cooled
seats do not automatically turn on.
141
MKZ (CC9) Climate Control
Press the ventilated seat symbol to
cycle through the various cooling
settings and off. Cooler settings are
indicated by more indicator lights.
If the engine falls below 350 RPM
while the ventilated seats are on, the
feature will turn itself off and you will
need to reactivate it.
Heated and ventilated seat air
filter replacement (if
equipped)
Your vehicle is equipped with lifetime
air filters that are integrated with the
seats. Regular maintenance or
replacement is not needed.
REAR SEAT ARMREST
Fold the armrest down to use the
armrest and cupholder. To open the
storage lid, pull up on the latch
located between the cupholders.
Armrest pass-through
Note:
Do not exceed 80 pounds (36
kilograms) of weight on the
pass-through door. Release the latch, then pull down on
the door located in the back of the
armrest. You can store cargo of a
longer length such as skis or lumber.
152
MKZ (CC9) SeatsE144635 E152622
During certain events (such as vehicle
servicing) your low voltage 12-volt
battery may become disconnected or
disabled. Once the battery is
reconnected and after driving the
vehicle, the engine may continue to
operate for three to five seconds after
the key is turned to off. This is a
normal condition.
Braking: Your hybrid is equipped with
standard hydraulic braking and
regenerative braking. Regenerative
braking is performed by your
transmission and it captures brake
energy and stores it in your high
voltage battery.
Driving to optimize fuel economy
Note:
Having your engine running is
not always an indication of inefficiency.
In some cases, it is actually more
efficient than driving in electric mode.
Your fuel economy should improve
throughout your hybrid's break-in
period. As with any vehicle, your
driving habits and accessory usage
can significantly impact your fuel
economy. For best results, keep in
mind these tips: •
Keep the tires properly inflated and
only use the recommended size.
• Aggressive driving increases the
amount of energy required to move
your vehicle. In general, you can
achieve better fuel economy with
mild to moderate acceleration and
deceleration. Moderate braking is
particularly important since it
allows you to maximize the energy
captured by the regenerative
braking system.
Additional Tips:
• Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits.
• Perform all scheduled
maintenance.
• There is no need to wait for your
engine to warm up. The vehicle is
ready to drive immediately after
starting.
EV+ Mode
Your vehicle will recognize your
frequent destinations and allow for
more EV driving as you approach
them. For example, when nearing your
home it should be easier to stay in
electric mode. The EV indicator will
display EV+ when this mode is active.
You should see this about 1/8 mile
(200 meters) from a frequent
destination. See Information
Displays (page 103).
168
MKZ (CC9) Unique Driving Characteristics
Answer
Question
Change the engine oil every 10000
miles (16000 km) under normal oper- ating conditions. See Scheduled
Maintenance (page 444).
What is the engine oil change service
interval?
Your hybrid vehicle can use E15 (15%ethanol, 85% gasoline) fuel, but you may notice slightly reduced fuel
economy because ethanol contains
less energy per gallon than gasoline.
Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and
how will it affect my fuel economy?
The high voltage battery system is
designed to last the life of the vehicle and requires no maintenance.
How long will my high voltage battery
last? Does it need maintenance?
There are no provisions for charging
the high voltage battery from a power supply external to the vehicle.
Can you charge the battery with a plug
into an A/C outlet?
Yes. Your hybrid vehicle can be flattowed without modification. See Towing
(page 244).
Can I tow the hybrid behind my motor
home with all four wheels down?
171
MKZ (CC9) Unique Driving Characteristics
EMISSION CONTROL
SYSTEM
WARNINGS
Do not park, idle, or drive your
vehicle in dry grass or other dry
ground cover. The emission system
heats up the engine compartment and
exhaust system, which can start a fire. Exhaust leaks may result in entry
of harmful and potentially lethal
fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
dealer inspect your vehicle
immediately. Do not drive if you smell
exhaust fumes. Your vehicle is equipped with various
emission control components and a
catalytic converter that will enable
your vehicle to comply with applicable
exhaust emission standards. To make
sure that the catalytic converter and
other emission control components
continue to work properly:
To make sure that the catalytic
converter and other emission control
components continue to work
properly:
•
Use only the specified fuel listed.
• Avoid running out of fuel.
• Do not turn off the ignition while
your vehicle is moving, especially
at high speeds.
• Have the items listed in scheduled
maintenance information
performed according to the
specified schedule. The scheduled maintenance items
listed in scheduled maintenance
information are essential to the life
and performance of your vehicle and
to its emissions system.
If you use parts other than Ford,
Motorcraft or Ford-authorized parts
for maintenance replacements, or for
service of components affecting
emission control, such non-Ford parts
should be the equivalent to genuine
Ford Motor Company parts in
performance and durability.
Illumination of the service engine soon
indicator, charging system warning
light or the temperature warning light,
fluid leaks, strange odors, smoke or
loss of engine power could indicate
that the emission control system is
not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized
changes to your vehicle or engine. By
law, vehicle owners and anyone who
manufactures, repairs, services, sells,
leases, trades vehicles, or supervises
a fleet of vehicles are not permitted
to intentionally remove an emission
control device or prevent it from
working. Information about your
vehicle
’s emission system is on the
Vehicle Emission Control Information
Decal located on or near the engine.
This decal also lists engine
displacement
179
MKZ (CC9) Fuel and Refueling
Please consult your warranty
information for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle is equipped with an
on-board diagnostics system (OBD-II)
that monitors the engine
’s emission
control system. This system protects
the environment by ensuring that your
vehicle continues to meet government
emission standards. The OBD-II
system also assists your authorized
dealer in properly servicing your
vehicle. When the service engine
soon indicator illuminates,
the OBD-II system has
detected a malfunction. Temporary
malfunctions may cause the service
engine soon indicator to illuminate.
Examples of temporary malfunctions
are:
• the vehicle has run out of fuel —the
engine may misfire or run poorly
• poor fuel quality or water in the
fuel —the engine may misfire or run
poorly
• the fuel fill inlet may not have been
properly closed See Refueling
(page 175).
• driving through deep water —the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank
with good quality fuel, properly closing
the fuel fill inlet or letting the electrical
system dry out. After three driving
cycles without these or any other
temporary malfunctions present, the service engine soon indicator should
stay off the next time you start the
engine. A driving cycle consists of a
cold engine startup followed by mixed
city/highway driving. No additional
vehicle service is required.
If the service engine soon indicator
remains on, have your vehicle serviced
at the first available opportunity.
Although some malfunctions
detected by the OBD-II may not have
symptoms that are apparent,
continued driving with the service
engine soon indicator on can result in
increased emissions, lower fuel
economy, reduced engine and
transmission smoothness, and lead
to more costly repairs.
Readiness for
Inspection/Maintenance (I/M)
Testing
Some state/provincial and local
governments may have
Inspection/Maintenance (I/M)
programs to inspect the emission
control equipment on your vehicle.
Failure to pass this inspection could
prevent you from getting a vehicle
registration.
If the service engine soon
indicator is on or the bulb
does not work, you may need
to have the vehicle serviced. See
On-Board Diagnostics (OBD-II).
180
MKZ (CC9) Fuel and Refueling