2013 LINCOLN MKZ HYBRID maintenance

GENERAL INFORMATION
WARNING
This battery pack shall only be
serviced by an authorized electric
vehicle technician. Improper handling
can result in personal injury or death. Note:
The high-voltage battery does
not require regular service
maintenance.
Your vehicle consists of various
high-voltage components and wiring.
All of the high-voltage power flows
through specific wiring assemblies
which are labeled as such or are
covered with a solid orange convolute,
or orange striped tape, or both. Do not
come in contact with these
components.
The high-voltage battery system is a
high-voltage, lithium-ion battery
system. The pack is located in the rear
cargo area. The high-voltage battery
system uses an air cooled system to
regulate the high-voltage battery
temperature and help maximize
high-voltage battery life. Note:
The high-voltage battery is
equipped with air vents in the package
tray that help to regulate its
temperature. It is important to keep
these openings free of obstructions. Do
not block the flow of cabin air to this
area.
HIGH-VOLTAGE SERVICE
DISCONNECT
The high-voltage service disconnect
shuts off power from the high-voltage
battery.
Note: There is a disconnect circuit in
your vehicle. Disconnecting the circuit
will automatically disable the
high-voltage battery.
To disable the battery and stop all
high-voltage electric activity in the
vehicle you can access high-voltage
disconnect circuit. To do this, you
must unplug the circuit from the
circuit port connected to the battery.
The high-voltage service disconnect
is located behind the rear fold down
seats. Disabling the High-Voltage Battery
1. Fold down the rear seats.
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BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your
vehicle may exhibit some unusual
driving characteristics. The engine also
needs to break in. Avoid hard
accelerations and driving too fast for
the first 1000 miles (1600 kilometers).
If possible, avoid carrying heavy loads
up steep grades during the break-in
period.
ECONOMICAL DRIVING
Fuel economy is affected by several
things such as how you drive, the
conditions you drive under and how
you maintain your vehicle.
There are some things to keep in mind
that may improve your fuel economy:
•
Accelerate and slow down in a
smooth, moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down
may eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving.
•When running errands, go to
the furthest destination first
and then work your way back
home.
• Close the windows for high-speed
driving.
• Drive at reasonable speeds.
(Traveling at 65 mph/105 kph uses
about 15% less fuel than traveling
at 75 mph/121 kph). •
Keep the tires properly inflated and
use only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
There are also some things you may
want to avoid doing because they
reduce your fuel economy:
• Avoid sudden or hard
accelerations.
• Avoid revving the engine before
turning off the car.
• Avoid long idle periods.
• Do not warm up your vehicle on
cold mornings.
• Reduce the use of air conditioning
and heat.
• Avoid using speed control in hilly
terrain.
• Do not rest your foot on the brake
pedal while driving.
• Avoid carrying unnecessary weight
(approximately 1 mpg [0.4
kilometers/liter] is lost for every
400 lbs [180 kilograms] of weight
carried).
• Avoid adding particular
accessories to your vehicle (e.g.
bug deflectors, rollbars/light bars,
running boards, ski racks).
• Avoid driving with the wheels out
of alignment.
DRIVING THROUGH WATER
Note: Driving through deep water
above the recommended levels can
cause vehicle damage.
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MKZ (CC9) Driving Hints

GETTING THE SERVICES
YOU NEED
Warranty repairs to your vehicle must
be performed by an authorized dealer.
While any authorized dealer handling
your vehicle line will provide warranty
service, we recommend you return to
your selling authorized dealer who
wants to ensure your continued
satisfaction.
Please note that certain warranty
repairs require special training and
equipment, so not all authorized
dealers are authorized to perform all
warranty repairs. This means that,
depending on the warranty repair
needed, you may have to take your
vehicle to another authorized dealer.
A reasonable time must be allowed
to perform a repair after taking your
vehicle to the authorized dealer.
Repairs will be made using Ford or
Motorcraft parts, or remanufactured
or other parts that are authorized by
Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the
Ford Customer Relationship Center or
use the online resources listed below
to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-521-4140
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources
are available online at
www.fordowner.com
These are some of the items that can
be found online:
•
U.S. dealer locator by Dealer
Name, City/State, or Zip Code
• Owner Manuals
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
• Ford Genuine Accessories
• Service specials and promotions.
In Canada:
Mailing address
Lincoln Customer Relationship Centre
Ford Motor Company of Canada,
Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.ford.ca
Additional Assistance
If you have questions or concerns, or
are unsatisfied with the service you
are receiving, follow these steps:
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MKZ (CC9) Customer Assistance

GENERAL INFORMATION
Have your vehicle serviced regularly
to help maintain its roadworthiness
and resale value. There is a large
network of Ford authorized dealers
that are there to help you with their
professional servicing expertise. We
believe that their specially trained
technicians are best qualified to
service your vehicle properly and
expertly. They are supported by a wide
range of highly specialized tools
developed specifically for servicing
your vehicle.
To help you service your vehicle, we
provide scheduled maintenance
information which makes tracking
routine service easy. See Scheduled
Maintenance (page 444).
If your vehicle requires professional
service, your authorized dealer can
provide the necessary parts and
service. Check your warranty
information to find out which parts
and services are covered.
Use only recommended fuels,
lubricants, fluids and service parts
conforming to specifications.
Motorcraft® parts are designed and
built to provide the best performance
in your vehicle.
Precautions
• Do not work on a hot engine.
• Make sure that nothing gets
caught in moving parts. •
Do not work on a vehicle with the
engine running in an enclosed
space, unless you are sure you
have enough ventilation.
• Keep all open flames and other
burning material (such as
cigarettes) away from the battery
and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift to P
(Park).
2. Turn off the engine and remove the
key (if equipped).
3. Block the wheels.
Working with the Engine On WARNING
To reduce the risk of vehicle
damage and/or personal burn
injuries, do not start your engine with
the air cleaner removed and do not
remove it while the engine is running. 1. Set the parking brake and shift to
P
(Park).
2. Block the wheels
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MKZ (CC9) Maintenance

OPENING AND CLOSING
THE HOOD
1. To open the hood, go inside the
vehicle and pull the hood release
handle located under the
instrument panel.
2. Go to the front of the vehicle and find the secondary release lever,
which is located under the front of
the hood, near the Lincoln badge.
3. Release the hood latch by pushing
the secondary release lever to your
left, toward the passenger side of
the vehicle. 4. Raise the hood. A gas strut will
support the hood.
5. To close the hood, lower the hood and allow it to drop the last 8 to 11
inches (20 to 30 centimeters).
Note: Make sure that the hood is
closed properly.
UNDER HOOD OVERVIEW -
2.0L HYBRID WARNING
The inverter system controller
contains various high-voltage
components that can cause serious
bodily harm or death. The inverter
system controller is not serviceable
and should never be touched, probed,
or tampered with. Note:
Do not attempt to service any
of the high-voltage components or
wiring. For easier identification, the
high-voltage wiring insulation is color
coated orange.
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MKZ (CC9) MaintenanceE142457

Engine coolant reservoir cap
A
Engine oil filler cap
B
Engine air cleaner cover
C
Brake fluid reservoir cap
D
Power distribution box
E
Inverter system controller
F
Inverter system controller coolant reservoir cap
G
Engine oil dipstick
H
Windshield washer fluid reservoir cap
I
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MKZ (CC9) MaintenanceE146046

ENGINE OIL DIPSTICK
MINA
MAXB
ENGINE OIL CHECK
Note: Check the level before starting
the engine.
Note: Make sure that the level is
between the MIN and the MAX marks.
1. Make sure that your vehicle is on level ground.
2. Turn the engine off and wait 10 minutes for the oil to drain into the
oil pan.
3. Remove the dipstick and wipe it with a clean, lint-free cloth.
Replace the dipstick and remove
it again to check the oil level.
If the level is at the MIN mark, add oil
immediately.
Adding Engine Oil
Note: Do not remove the filler cap
when the engine is running. Note:
Do not add oil further than the
MAX mark. Oil levels above the MAX
mark may cause engine damage. Only use oils certified for gasoline
engines by the American Petroleum
Institute (API). An oil with this
trademark symbol conforms to the
current engine and emission system
protection standards and fuel
economy requirements of the
International Lubricants Specification
Advisory Council (ILSAC), comprised
of U.S. and Japanese automobile
manufacturers.
1. Remove the filler cap.
2.
Add engine oil that meets the Ford
specifications. See Capacities
and Specifications (page 330).
3. Replace the filler cap. Turn it until you feel a strong resistance.
OIL CHANGE INDICATOR
RESET
To reset the oil monitoring system
after an oil change, See
General
Information (page 103).
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MKZ (CC9) MaintenanceAB
E169062 E142732

ENGINE COOLANT CHECK
Engine Coolant and Inverter
System Controller Coolant
Your vehicle is equipped with two
separate cooling systems. One is for
cooling the engine and one is for
cooling the inverter system controller
that is specific to the hybrid operating
system. The two systems operate
similarly, with the inverter system
controller cooling system generally
operating at a lower temperature and
pressure.
Checking the Engine Coolant
When the engine is cold, check the
concentration and level of the engine
coolant at the intervals listed in the
scheduled maintenance information.
See Scheduled Maintenance (page
444).
Note: Make sure that the level is
between the MIN and MAX marks on
the engine coolant reservoir.
Note: Coolant expands when it is hot.
The level may extend beyond the MAX
mark.
Note: If the level is at the MIN mark,
below the MIN mark, or empty, add
prediluted coolant immediately. See
Adding Engine Coolant
in this
chapter.
The coolant concentration should be
maintained within 48% to 50%,
which equates to a freeze point
between -30°F (-34°C) and -34°F
(-37°C). Note:
For best results, coolant
concentration should be tested with a
refractometer such as Rotunda tool
300-ROB75240 available from your
dealer. Ford does not recommend the
use of hydrometers or coolant test
strips for measuring coolant
concentrations.
Note: Automotive fluids are not
interchangeable. Do not use engine
coolant or antifreeze or windshield
washer fluid outside of its specified
function and vehicle location.
Checking the Inverter System
Controller Coolant
When the engine is cold, check the
concentration and level of the inverter
system controller coolant at the
intervals listed in the scheduled
maintenance information. See
Scheduled Maintenance (page 444).
Note: Make sure that the level is
between the MIN and MAX marks on
the inverter system controller coolant
reservoir.
Note: Coolant expands when it is hot.
The level may extend beyond the MAX
mark.
Note: If the level is at the MIN mark,
below the MIN mark, or empty, add
prediluted coolant immediately. See
Adding Inverter System Controller
Coolant
in this chapter.
The coolant concentration should be
maintained within 48% to 50%,
which equates to a freeze point
between -30°F (-34°C) and -34°F
(-37°C).
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MKZ (CC9) Maintenance