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If you select: You can:
911 AssistTurn on or turn off the 911 Assist™ feature. See
911 Assist®in theSYNC Services and
Applicationssection.
Phone RingerSelect what ring tone you would like to hear
when you receive a call. Choose from possible
system ring tones, your currently paired phone’s
ring tone, a beep, text-to-speech or if you would
like the notification to be silent.
Text Message
NotificationSelect a text message notification, if supported
by your phone. Choose from possible system
alert tones, text-to-speech or silent.
Internet Data
Connection
*Use this screen to adjust your internet data
connection. Select to make your connection
profile with the personal area network or to turn
off your connection. You can also choose to
adjust your settings or have the system always
connect, never connect when roaming or query
on connect. Press?for more information.
Manage PhonebookAccess features, such as automatic phonebook
download, re-download your phonebook, add
contacts from your phone as well as delete or
upload your phonebook.
Roaming WarningBe alerted to when your phone is in roaming
mode.
*If compatible.
Phone Voice Commands
Press the voice button on the steering wheel control. After the
tone, say any of the following commands:
“PHONE”
“Bluetooth off” “Hold call off”*
“Bluetooth on” “Hold on”*
“Call” “Join calls”*
“Call ” “Listen to text message <#>”
“Call at home” “Listen to text messages”
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“PHONE”
“Call at work” “Messages”**
“Call on cell” “Mute call”*
“Call on other” “Pair phone”
“Call voicemail” “Privacy on”*
“Dial” “Reply to text messages”
“Do not disturb off” “Turn ringer off”
“Do not disturb on” “Turn ringer on”
“Forward text messages” “Unmute call”
*
“Go to hands free”*“Help”
*These commands are only available during an active call.
**If you have said “Messages”, see the following “Messages” chart.
“MESSAGES”
“Call”
“Forward text messages”
“Listen to text message <#>”
“Listen to text messages”
“Reply to text messages”
“Help”
INFORMATION
Under the Information menu, you can access features, such as:
•SYNC® Services
•SIRIUS® Travel Link™
•Alerts
•Calendar
•SYNC Applications.
If your vehicle is equipped with Navigation, press the i (Information)
button to access these features. If your vehicle is not equipped with
Navigation, press the corner of the touchscreen with the green tab.
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SYNC Services (If Equipped, U.S. Only)
Note:SYNC Services requires activation before use. Visit
www.SYNCMyRide.com to register and check your eligibility for
complimentary services. Standard phone and message rates may apply.
Subscription may be required. You must also have the active SYNC
Services Bluetooth-enabled cellular phone paired and connected to the
system in order to connect to, and use, SYNC Services. (SeePhone
earlier in this chapter for pairing instructions.)
Note:This feature does not function properly if you have enabled caller
ID blocking on your mobile phone. Make sure your mobile phone is not
blocking caller ID before using SYNC Services.
Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. Do not follow the route
suggestions if doing so would result in an unsafe or illegal maneuver, if
you would be placed in an unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads, traffic conditions or
driving conditions.
Note:When you connect, the service uses GPS technology and advanced
vehicle sensors to collect your vehicle’s current location, travel direction
and speed to help provide you with the directions, traffic reports, or
business searches you request. Further, to provide the services you
request, for continuous improvement, the service may collect and record
call details and voice communications. For more information, see SYNC
Services Terms and Conditions at www.SYNCMyRide.com. If you do not
want Ford or its service providers to collect your vehicle travel
information or other information identified in the Terms and Conditions,
do not subscribe or use the service.
SYNC Services uses advanced vehicle sensors, integrated GPS technology
and comprehensive map and traffic data, to give you personalized traffic
reports, precise turn-by-turn directions, business search, news, sports,
weather and more. For a complete list of services, or to learn more,
please visit www.SYNCMyRide.com.
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Connecting to SYNC Services Using Voice Commands
1. Press the voice button.
2. When prompted, say “Services”. This initiates an outgoing call to
SYNC Services using your paired and connected Bluetooth-enabled
cellular phone.
3. Once you connect to the service, follow the voice prompts to request
the desired service, such as “Traffic” or “Directions”. You can also
say, “What are my choices?” to receive a list of available services
from which to choose.
4. Say, “Services” to return to the Services main menu or for help, say,
“Help”.
Connecting to SYNC Services Using the Touchscreen
If your vehicle is equipped with the Navigation, press theInformation
button.
If your vehicle is not equipped with Navigation, press the green tab on
your touchscreen.
1. SelectConnect to Servicesto initiate an outgoing call to SYNC
Services using your paired and connected Bluetooth-enabled cellular
phone.
2. Once you connect to the service, follow the voice prompts to request
the desired service, such as “Traffic” or “Directions”. You can also
say, “What are my choices?” to receive a list of available services
from which to choose.
3. Say, “Services” to return to the Services main menu or for help, say,
“Help”.
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say “Directions” or “Business
Search”. To find the closest business or type of business to your
current location, just say “Business Search” and then “Search Near
Me”. If you need further assistance in finding a location, you can say
“Operator” at any time within a Directions or Business search to
speak with a live operator. The system may prompt you to speak with
an operator when it has difficulty matching your voice request. The
live operator can assist you by searching for businesses by name or
by category, residential addresses by street address or by name or
specific street intersections. Operator Assist is a feature of your
SYNC Services subscription. For more information on Operator
Assist, visit www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your Destination. After the route
download is finished, the phone call automatically ends.
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If your vehicle is not equipped with Navigation:
•Turn-by-turn directions appear in the information display, in the
status bar of your touchscreen system and on the SYNC Services
screen. You also receive driving instructions from audible prompts.
•When on an active route, you can selectRoute SummaryorRoute
Statususing the touchscreen controls or voice commands to view
theRoute Summary Turn Listor theRoute Status ETA.You can
also turn voice guidance on or off, cancel the route or update the
route.
If you miss a turn, SYNC automatically asks if you want the route
updated. Just say, “Yes” when prompted and the system delivers a new
route to your vehicle.
If your vehicle is equipped with Navigation, SYNC Services downloads
your requested destination to the navigation system. The navigation
system then calculates the route and provides driving instructions. See
theNavigation systemsection for more information.
Disconnecting from SYNC Services
1. Press and hold the phone button on the steering wheel.
2. Say “Goodbye” from the SYNC Services main menu.
SYNC Services Quick Tips
PersonalizingYou can personalize your Services feature to
provide quicker access to your most used or
favorite information. You can save address
points, such as work or home. You can also
save favorite information like sports teams,
such as Detroit Lions, or a news category. You
can learn more about personalization by
logging onto www.SYNCMyRide.com.
Push to interruptPress the voice button at any time (while
connected to SYNC TDI Services) to interrupt
a voice prompt or an audio clip (such as a
sports report) and say your voice command.
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SYNC Services Quick Tips
PortableYour subscription is associated with your
Bluetooth-enabled cellular phone number, not
your VIN (Vehicle Identification Number). You
can pair and connect your phone to any
vehicle equipped with Traffic, Directions and
Information and continue enjoying your
personalized services.
SYNC Services Voice Commands
When a route has been downloaded (non-navigation systems),
press the voice button on the steering wheel control. When
prompted, say any of the following commands:
“SERVICES”
“Cancel route”
“Navigation voice off”
“Navigation voice on”
“Next turn”
“Route status”
“Route summary”
“Services”
“Update route”
“Help”
SIRIUS Travel Link (If Equipped and If Activated)
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving, encourage the use of voice-operated
systems when possible and that you become aware of applicable state
and local laws that may affect use of electronic devices while driving.
Note:In order to use SIRIUS Travel Link, your vehicle must be equipped
with navigation and your navigation SD card must be in the SD card slot.
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Note:A paid subscription is required to access and use these features.
Go to www.siriusxm.com/travellink for more information.
Note:Visit www.siriusxm.com/traffic# and click on Coverage map and
details for a complete listing of all traffic areas covered by SIRIUS Travel
Link.
Note:Neither SIRIUS nor Ford is responsible for any errors or
inaccuracies in the SIRIUS Travel Link services or its use in vehicles.
When you subscribe to SIRIUS Travel Link, it can help you locate the
best gas prices, find movie listings, get current traffic alerts, view the
current weather map, get accurate ski conditions and see scores to
current sports games.
Press theInformationbutton >Sirius Travel Link,and then
choose from any of the following services:
When you select: You can:
Traffic On RouteIdentify traffic incidents on your route, nearby
your vehicle’s current location or near any of
your favorite places (if programmed). Traffic Nearby
Fuel PricesView fuel prices at stations close to your
vehicle’s location or on an active navigation
route.
Movie ListingsView nearby movie theaters and their show
times (if available).
WeatherView the nearby weather, current weather, or
the five day forecast for the chosen area.
SelectMapto see the weather map, which
can show storms, radar information, charts
and winds. SelectAreato select from a
listing of weather locations.
Sports InfoView scores and schedules from a variety of
sports. You can also save up to 10 favorite
teams for easier access. The score
automatically refreshes when a game is in
progress.
Ski ConditionsView ski conditions for a specific area.
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SIRIUS Travel Link Voice Commands
Note:In order to use SIRIUS Travel Link, your vehicle must be equipped
with navigation and your navigation SD card must be in the SD card slot.
Press the voice button and when prompted, say any of the
following:
Travel Link Voice Commands
“5–day weather forecast” “Sports scores”**
“Fuel prices” “Traffic”
“Movie listings” “Travel Link”
“Sports headlines” “Weather”
“Sports schedule”
*“Weather map”
*If you have said, “Sports headlines”, “Sports schedule” or “Sports
scores”, you may say any of the commands in the “Sports headlines,
Sports schedules and Sports scores” commands chart:
*If you have said, “Travel Link”, you may say any of the commands in the
“Travel Link” chart:
Sports Headlines, Sports Schedules and Sports Scores Voice
Commands
“Baseball” “My teams”
“College basketball” “NBA”
“College football” “NFL”
“Golf” “NHL”
“MLS” “WNBA”
“Motor sports”
“TRAVEL LINK”
“5–day weather
forecast”“Golf schedule” “NBA scores”
“Baseball headlines” “MLS headlines” “NFL headlines”
“Baseball schedule” “MLS schedule” “NFL schedule”
“Baseball scores” “MLS scores” “NFL scores”
“College basketball
headlines”“Motor sports” “NHL headlines”
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