
FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 32 million Ford and Lincoln owners have discovered the
powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what is not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford and Lincoln Dealers in the U.S.
and Canada.It is the only extended service plan authorized and backed
by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Ford Authorized Parts used with every covered repair.
Rental Car Reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable Coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you are
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
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Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and labor – can easily exceed the
price of your Ford ESP Service Contract. With Ford ESP, you minimize
your risk for unexpected repair bills and rising repair costs.
Avoid the rising cost of properly maintaining your vehicle!
Ford ESP also offers a Premium Maintenance Plan that covers items that
routinely wear out.
The coverage is prepaid, so you never have to worry about affording
your vehicle maintenance. It covers regular checkups, routine
inspections, preventive care and replacement of items that require
periodic attention fornormal wear:
•Wiper blades•Brake pads and linings
•Spark plugs
(except California)•Shock absorbers
•Clutch disc•Belts and hoses.
Contact your selling Ford or Lincoln dealership today so they can
customize a Ford Extended Service Plan that fits your driving lifestyle
and budget.
Interest Free Finance Options Available
Take advantage of our installment payment plan, just a 10% down
payment will provide you with an affordable no interest, no-fee payment
opportunity.
Protect Yourself from the Rising Cost of Vehicle Repairs with a
Ford Extended Service Plan
To learn more, call our Ford ESP specialists at 800–367–3377, and do not
forget to ask about our interest free payment program, allowing you all
the security and benefits Ford ESP has to offer while paying over time.
You’re pre-approved with no credit checks, no hassles!
Or, mail your name, address, city, state and zip code to:
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068–9933
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FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan (ESP). Ford ESP is the only service contract
backed by Ford Motor Company of Canada, Limited. Depending on the
plan you purchase, Ford ESP provides benefits such as:
•rental reimbursement
•coverage for certain maintenance and wear items
•protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits.
There are several Ford ESP plans available in various time, distance and
deductible combinations. Each plan is tailored to fit your own driving
needs, including reimbursement for towing and rental.
When you purchase Ford ESP, you receive added peace of mind
protection throughout Canada and the United States, provided by a
network of participating Ford Motor Company dealers. The Lincoln
Maintenance Protection Plan is honored at authorized Lincoln dealers.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford ESP coverage.
This information is subject to change.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
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GENERAL MAINTENANCE INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance schedule helps protect against major
repair expenses resulting from neglect or inadequate maintenance and
may also help to increase the value of your vehicle when you sell or
trade it. Keep all receipts for completed maintenance with the vehicle.
Regular maintenance intervals for your vehicle have been established
based upon rigorous testing. It is important that you have your vehicle
serviced at the proper times. These intervals serve two purposes; one is
to maintain the reliability of your vehicle and the second is to keep your
cost of owning the vehicle down.
It is your responsibility to see that all scheduled maintenance is
performed and that the materials used meet the specifications identified
in theCapacities and Specificationschapter. Failure to perform
scheduled maintenance invalidates warranty coverage on parts affected
by the lack of maintenance.
Why Maintain Your Vehicle at Your Dealership?
Factory-Trained Technicians
Service technicians participate in extensive factory-sponsored
certification training to help them become experts on the operation of
your vehicle. Ask your dealership about the training and certification
their technicians have received.
Genuine Ford and Motorcraft® Replacement Parts
Dealerships stock Ford, Motorcraft® and Ford-authorized branded
remanufactured replacement parts. These parts meet or exceed Ford
Motor Company’s specifications. Parts installed at your dealership carry a
nationwide, 12 month/12000 mile (20000 kilometer) parts and labor
limited warranty. If you do not use Ford authorized parts, they may not
meet Ford specifications and, depending on the part, it could affect
emissions compliance.
Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient and they offer one stop shopping.
They can perform any services that are required on your vehicle, from
general maintenance to collision repairs.
Note:Not all dealers have extended hours or bodyshops. Please contact
your dealer for details.
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Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six month intervals.
Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
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Multi-point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point Inspection
Accessory drive belt(s) Horn operation
Battery performance Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires (including spare) for wear and
proper pressure
**
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, automatic transmission, power
steering and window washer.
**If your vehicle is equipped with a temporary mobility kit, check the tire
sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It is a comprehensive way to perform a
thorough inspection of your vehicle. It is your checklist that gives you
immediate feedback on the overall condition of your vehicle. You will
know what has been checked, what is okay, as well as those things that
may require future or immediate attention. The multi-point vehicle
inspection is one more way to keep your vehicle running great!
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SPECIAL OPERATING CONDITIONS – 6.2L AND 6.8L ENGINES ONLY
Note:If your vehicle is equipped with the 6.7L diesel engine, see the
diesel supplement for special operating condition maintenance.
If you operate your vehicleprimarilyin one of the more demanding
conditions listed below, you need to have some items maintained more
frequently. If you onlyoccasionallyoperate your vehicle under these
conditions, it is not necessary to perform the additional maintenance. For
specific recommendations, see your dealership service advisor or
technician.
Towing a Trailer or Using a Camper or Car-top Carrier
Inspect frequently,
service as requiredInspect and lubricate U-joints.
See axle maintenance items underExceptions.
Every 5000 miles
(8000 km)Inspect the wheels and related components for
abnormal noise, wear, looseness or drag.
Rotate tires
*, inspect tires for wear and measure
tread depth.
Every 5000 miles
(8000 km) or six
monthsChange engine oil and filter.
Inspect and lubricate U-joints.
Every 30000 miles
(48000 km)Replace front wheel bearing grease and grease
seals if non-sealed bearings are used.
*Vehicles equipped with dual rear wheels should rotate the front wheels
when specified; rear wheels only if unusual wear is noted.
Extensive Idling or Low-speed Driving for Long Distances as in
Heavy Commercial Use (i.e., Delivery, Taxi, Patrol Car or Livery)
Inspect frequently,
service as requiredReplace engine air filter.
Every 5000 miles
(8000 km)Inspect brake system.
Inspect wheels and related components for
abnormal noise, wear, looseness or drag.
Lubricate control arm and steering ball joints if
equipped with grease fittings.
Rotate tires
*, inspect tires for wear and measure
tread depth.
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Extensive Idling or Low-speed Driving for Long Distances as in
Heavy Commercial Use (i.e., Delivery, Taxi, Patrol Car or Livery)
Every 5000 miles
(8000 km) or six
monthsChange engine oil and filter.
Inspect and lubricate U-joints.
Every 30000 miles
(48000 km)Replace front wheel bearing grease and grease
seals if non-sealed bearings are used.
Every 60000 miles
(96000 km)Change transfer case fluid (4WD vehicles).
Replace spark plugs.
*Vehicles equipped with dual rear wheels should rotate the front wheels
when specified; rear wheels only if unusual wear is noted.
Operating in Dusty or Sandy Conditions Such as Unpaved or
Dusty Roads
Inspect frequently,
service as requiredReplace engine air filter.
Every 5000 miles
(8000 km)Inspect the wheels and related components for
abnormal noise, wear, looseness or drag.
Rotate tires
*, inspect tires for wear and measure
tread depth.
Every 5000 miles
(8000 km) or six
monthsChange engine oil and filter.
Inspect and lubricate U-joints.
Every 30000 miles
(48000 km)Replace front wheel bearing grease and grease
seals if non-sealed bearings are used.
Every 50000 miles
(80000 km)Change rear axle fluid (F-450/550 only).
Every 60000 miles
(96000 km)Change transfer case fluid (4WD vehicles).
*Vehicles equipped with dual rear wheels should rotate the front wheels
when specified; rear wheels only if unusual wear is noted.
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