2013 FORD SUPER DUTY service

If your vehicle must be serviced while you are traveling or living in
Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central
America, the Caribbean, and Israel, contact the nearest authorized
dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
For customers in Guam, the Commonwealth of the Northern
Mariana Islands (CNMI), America Samoa, and the U.S. Virgin
Islands, please feel free to call our Toll-Free Number:
(800) 841-FORD (3673).
FAX: (313) 390-0804
Email: [email protected]
If your vehicle must be serviced while you are traveling or living
in Puerto Rico, contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
Ford International Business Development Inc.
Customer Relationship Center
P.O. Box 11957
Caparra Heights Station
San Juan, Puerto Rico 00922-1937
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you are traveling or living
in the Middle East, contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470
Dubai, United Arab Emirates
Telephone: +971 4 3326084
Toll-Free Number for the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number for Kuwait: 24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
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If you buy your vehicle in North America and then relocate to any of the
above locations, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations & Global
Growth Initiatives by emailing [email protected].
If you are in another foreign country, contact the nearest
authorized dealer. If the authorized dealer employees cannot help
you, they can direct you to the nearest Ford affiliate office.
Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
Obtaining a French Owner’s Manual
A French owner’s manual can be obtained from your authorized dealer or
by contacting Helm, Incorporated using the contact information listed
previously in this section.
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Fuse or relay
locationFuse amp
ratingProtected circuits
41 7.5A Passenger airbag deactivation
indicator
42 5A Not used (spare)
43 10A Wiper relay
44 10A Upfitter switches
45 5A Not used (spare)
46 10A Climate control
47 15A Fog lamps, Fog lamp indicator (in
switch)
48 30A Circuit
BreakerPower windows switch, Power
rear sliding window switch
49 Relay Delayed accessory
UPFITTER CONTROLS (IF EQUIPPED)
The upfitter option package
provides four switches, mounted in
the center of the instrument panel.
These switches will only operate
while the ignition is in the on
position, whether the engine is
running or not. However, it is
recommended that the engine
remain running to maintain battery charge when using the upfitter
switches for extended duration or higher current draws. (This is even
more important for vehicles with diesel engines since the glow plugs are
also draining battery power when the ignition key is in the on position.)
When switched on, they provide 8 amps, 12 amps or 20 amps of
electrical battery power for a variety of personal or commercial uses.
There will also be a relay box located on the driver side end of the
instrument panel. See your authorized dealer for service.
AUX 1
AUX 2
AUX 3
AUX 4
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GENERAL INFORMATION
WARNING:Turn off the power running boards, if equipped,
before working under the vehicle, jacking or placing any object
under the vehicle. Never place your hand between the extended
running board and the vehicle. A moving running board may cause
injury.
Have your vehicle serviced regularly to help maintain its roadworthiness
and resale value. There is a large network of Ford authorized dealers
that are there to help you with their professional servicing expertise. We
believe that their specially trained technicians are best qualified to
service your vehicle properly and expertly. They are supported by a wide
range of highly specialized tools developed specifically for servicing your
vehicle.
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check your warranty
information to find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft® parts are designed and built to
provide the best performance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
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Adding Engine Coolant
WARNING:Do not add engine coolant when the engine is hot.
Steam and scalding liquids released from a hot cooling system
can burn you badly. Also, you can be burned if you spill coolant on hot
engine parts.
WARNING:Do not put engine coolant in the windshield washer
fluid container. If sprayed on the windshield, engine coolant
could make it difficult to see through the windshield.
WARNING:To reduce the risk of personal injury, make sure the
engine is cool before unscrewing the coolant pressure relief cap.
The cooling system is under pressure; steam and hot liquid can come
out forcefully when the cap is loosened slightly.
WARNING:Do not add coolant further than the MAX mark.
Note:Do not use stop leak pellets or cooling system sealants/additives
as they can cause damage to the engine cooling and/or heating systems.
This damage would not be covered under your vehicle’s warranty.
Note:During normal vehicle operation, the engine coolant may change
color from orange to pink or light red. As long as the engine coolant is
clear and uncontaminated, this color change does not indicate the engine
coolant has degraded nor does it require the engine coolant to be
drained, the system to be flushed, or the engine coolant to be replaced.
•
DO NOT MIX different colors or types of coolant in your vehicle. Make
sure the correct coolant is used. Mixing of engine coolants may harm
your engine’s cooling system. The use of an improper coolant may harm
engine and cooling system components and may void the warranty.
•In case of emergency, a large amount of water without engine coolant
may be added in order to reach a vehicle service location. In this
instance, the cooling system must be drained, chemically cleaned with
Motorcraft® Premium Cooling System Flush, and refilled with prediluted
engine coolant as soon as possible. Water alone (without engine coolant)
can cause engine damage from corrosion, overheating or freezing.
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What You Should Know About Fail-Safe Cooling (If Equipped)
WARNING:If fail-safe cooling activates, pull off the road as soon
as safely possible and turn the engine off. The engine may
automatically shut off while driving without further indication.
If the engine coolant supply is depleted, this feature allows the vehicle to
be driven temporarily before incremental component damage is incurred.
The “fail-safe” distance depends on ambient temperatures, vehicle load
and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat:
•
The engine coolant temperature gauge will move to the red (hot) area.
•The information display will indicate the engine is overheating.
•The service engine soon indicator will illuminate.
If the engine reaches a preset over-temperature condition, the engine
will automatically switch to alternating cylinder operation. Each disabled
cylinder acts as an air pump and cools the engine.
When this occurs the vehicle will still operate. However:
•The engine power will be limited.
•The air conditioning system will be disabled.
Continued operation will increase the engine temperature and the engine
will completely shut down, causing steering and braking effort to increase.
Once the engine temperature cools, the engine can be restarted. Take
your vehicle to an authorized dealer as soon as possible to minimize
engine damage.
When Fail-Safe Mode is Activated
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
Note:Driving the vehicle without repairing the engine problem increases
the chance of engine damage. Take your vehicle to an authorized dealer
as soon as possible.
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If you notice any of the following:
•the engine coolant temperature gauge moves fully into the red (hot)
area
•the coolant temperature warning light illuminates
•the service engine soon indicator illuminates
1. Pull off the road as soon as safely possible and place the vehicle in P
(Park).
2. Leave the engine running until the coolant temperature gauge needle
moves away from the H range. After several minutes, if this does not
happen, follow the remaining steps.
3. Turn the engine off and wait for it to cool before checking the coolant
level.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
4. If the coolant level is normal, you may restart your engine and
continue on.
5. If the coolant is low, add coolant, restart the engine and take your
vehicle to an authorized dealer. SeeAdding engine coolantin this
chapter for more information.
Refer to fail-safe cooling for additional information.
TRANSMISSION FLUID CHECK
Checking Automatic Transmission Fluid (If Equipped)
Refer to yourScheduled Maintenance Informationfor scheduled
intervals for fluid checks and changes. Your transmission does not
consume fluid. However, the fluid level should be checked if the
transmission is not working properly, i.e., if the transmission slips or
shifts slowly or if you notice some sign of fluid leakage.
Automatic transmission fluid expands when warmed. To obtain an
accurate fluid check, drive the vehicle until it is at normal operating
temperature (approximately 20 miles [30 km]). Verify that the
transmission fluid temperature gauge, located on the instrument cluster,
is within normal range.
1. Drive the vehicle 20 miles (30 km) or until it reaches normal operating
temperature.
2. Park the vehicle on a level surface and engage the parking brake.
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BRAKE FLUID CHECK
Fluid levels between the MIN and MAX lines are within the normal
operating range; there is no need to add fluid. If the fluid levels are
outside of the normal operating range, the performance of the system
could be compromised; seek service from your authorized dealer
immediately.
POWER STEERING FLUID CHECK
Check the power steering fluid. Refer to yourScheduled Maintenance
Information.If adding fluid is necessary, use only MERCON® V ATF.
Note:This procedure is for vehicles with gasoline engines. Vehicles with
diesel engines are similar. Refer toUnder Hood Overviewin your diesel
supplement.
Check the fluid level when it is at ambient temperature, 20°F–80°F
(-7°C–25°C):
1. Check the fluid level in the reservoir. It should be between the MIN
and MAX range. Do not add fluid if the level is within this range.
2. If the fluid level is low. Add fluid to bring fluid level up to be between
the MIN and MAX range.
3. Start the engine.
4. While the engine idles, turn the steering wheel left and right several
times.
5. Turn the engine off.
6. Recheck the fluid level in the reservoir. Do not add fluid if the level is
between the MIN and MAX range.
7. If the fluid is low, add fluid in small amounts, continuously checking
the level until it is between the MIN and MAX range. Refer toCapacities
and Specificationsfor the proper fluid type. Be sure to put the cap
back on the reservoir.
FUEL FILTER
If equipped with a gasoline engine, your vehicle is equipped with a
lifetime fuel filter that is integrated with the fuel tank. Regular
maintenance or replacement is not needed.
If equipped with a diesel engine, refer to the diesel supplement.
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