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![FORD FUSION (AMERICAS) 2013 2.G Owners Manual If a crash deploys an airbag (excludes knee
airbags and rear inflatable safety belts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency ser FORD FUSION (AMERICAS) 2013 2.G Owners Manual If a crash deploys an airbag (excludes knee
airbags and rear inflatable safety belts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency ser](/manual-img/11/5189/w960_5189-400.png)
If a crash deploys an airbag (excludes knee
airbags and rear inflatable safety belts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 33). Important information
regarding airbag deployment is in this
chapter.
See
Roadside Emergencies (page 227).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Touch
Apps > 911 Assist, then select On. You can also access 911 Assist
by:
• Pressing the Settings icon > Settings
>
Phone > 911 Assist, or
• Pressing the
Settings icon > Help >
911 Assist.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident. •
You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
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911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If Equipped) WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States. Note:
Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle ’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, such
as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
Making a Report If you want to run a report by
using the touchscreen, touch
Apps > Vehicle Health Report.
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To run a report by voice
command, press the voice
button on the steering wheel
and, when prompted, say "Vehicle health
report".
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to disclose your cellular phone number or vehicle
information, do not run the feature or set
up your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
CLIMATE
Press the lower right corner on the
touchscreen to access your climate control
features. Depending on your vehicle line
and option package, your climate screen
may look different from the screen shown
here.
Power: Touch to switch the system off and on. Outside air cannot enter your
vehicle when you turn off the system.
A
Passenger settings:
Touch DUAL to switch passenger side temperature
controls on and off. Touch the + and - to adjust the temperature. Touch the
heated seat icon to control the heated seat.
B
Fan speed:
Touch + or - to increase or decrease the volume of air circulated
in your vehicle.
C
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Recirculated air: Touch the button to switch between outside air and
recirculated air. When recirculated air is selected, the button illuminates and
the air currently in the passenger compartment recirculates. This may reduce
the time needed to cool the interior (when used with A/C) and may also reduce
unwanted odors from entering your vehicle. Recirculated air may turn off
automatically in all airflow modes except MAX A/C to reduce the possibility of
fogging.
D
MAX A/C:
Touch to cool your vehicle with recirculated air. Touch again for
normal A/C operation. MAX A/C distributes air through instrument panel vents
and may help reduce odors from entering your vehicle. MAX A/C is more
economical and efficient than normal A/C mode.
E
A/C:
Touch to turn air conditioning on or off. To improve air conditioning when
starting your vehicle, drive with the windows slightly open for two to three
minutes. Use A/C with recirculated air to improve cooling performance and
efficiency.
F
AUTO:
Touch to turn on fully automatic operation. Select the desired
temperature using the temperature control. The system automatically adjusts
fan speed, air distribution, A/C operation, and outside or recirculated air, to heat
or cool the vehicle to maintain the selected temperature.
G
Rear defroster:
Touch to turn the rear window defroster and heated mirrors
(if equipped).
H
Manual airflow distribution controls:
Floor and Defrost: Distributes air
through the windshield defroster vents, demister vents, floor vents and rear
seat floor vents, and provides outside air to reduce window fogging. Panel:
Distributes air through the instrument panel vents. Panel and Floor: Distributes
air through the instrument panel vents, demister vents, floor vents and rear seat
floor vents. Floor:
Distributes air through the demister vents, floor vents and
rear seat floor vents. Defrost: Distributes outside air through the windshield
air vents and automatically switches the air conditioning on. Touch to clear the
windshield of fog and thin ice. Touch again to return to the previous airflow
selection.
I
Driver settings:
Depending on your vehicle and option package, you may have
the following features: Touch the + and - to adjust the temperature. Touch the
heated seat icon to control the heated seat. Touch
MyTemp to select your
previously pre-set temperature setpoint. Touch and hold MyTemp store a new
pre-set for temperature setpoint.
J
Climate Control Voice Commands Press the voice button on the
steering wheel controls. When
prompted, say any of the
following commands:
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Climate Control Commands
"Climate automatic"
"Climate my temperature" "Climate off""Climate on"
"Climate temperature <15.5-29.5> degrees" "Climate temperature <60-85> degrees" "Help"
There are additional climate control
commands but in order to access them,
you have to say "Climate" first. When the
system is ready to listen, you may say any
of the following commands: "CLIMATE"
"Temperature"*
"Maximum fan
"A/C off"
"Temperature <15.5-29.5> degrees"
"Minimum fan"
"A/C on"
"Temperature <60-85>degrees"
"My temp"
"Automatic"
"Temperaturedecrease"
"Off"
"Defrost off"
"Temperature high"
"On"
"Defrost on"
"Temperature increase"
"Panel off"
"Dual off"
"Temperature low"
"Panel floor on"
"Fan decrease"
"Windshield floor on"
"Panel on"
"Fan increase"
"Windshield off"
"Rear defrost on"
"Floor off"
"Windshield panel on"
"Rear defrost off"
"Floor on"
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"CLIMATE"
"Windshield panel flooron"
"Recirc off"
"MAX A/C off"
"Help"
"Recirc on"
"MAX A/C on"
* If you say "Temperature", you can then say any of the commands in the following chart. "TEMPERATURE"
"<15.5-29.5> degrees" "<60-85> degrees" "High""Low"
"Help"
NAVIGATION
Note: The navigation SD card must be in
the SD card slot to operate the navigation
system. If you need a replacement SD card,
see an authorized dealer.
Note: The SD card slot is spring-loaded. To
remove the SD card, just push the card in
and release it. Do not attempt to pull the
card out to remove it; this could cause
damage.
Your navigation system is comprised of
two main features, destination mode and
map mode. To set a destination, press the green corner
of your touchscreen, then the Dest button
when it appears. See Setting a
destination later in this chapter.
To view the navigation map and your
vehicle's current location, touch the green
bar in the upper right hand corner of the
touchscreen, or, press Dest, then Map. See
Map mode
later in this chapter.
Setting a Destination
Press the green corner of your touchscreen,
then the Dest button when it appears.
Choose any of the following:
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Destination
Street Address
My Home
Intersection
Favorites
City Center
Previous Destinations
Map
Point of Interest (POI)
Edit Route Cancel Route
Emergency
1. Enter the necessary information into the highlighted text fields (in any
order). For address destination entry,
the Go! button appears once all the
necessary information has been
entered. Pressing the
Go! button
makes the address location appear on
the map. If you choose
Previous
Destination, the last 20 destinations
you have selected appear.
2. Select
Set as Dest to make this your
destination. You can also choose to set
this as a waypoint (have the system
route to this point on the way to your
current destination) or save it as a
favorite. The system considers any
Avoid Areas
selections in its route
calculation.
3. Choose from up to three different types
of routes, and then select Start Route.
• Fastest: Uses the fastest moving roads
possible.
• Shortest: Uses the shortest distance
possible.
• Eco Route: Uses the most fuel-efficient
route. You can cancel the route or have the
system demo the route for you. Select
Route Prefs
to set route preferences like
avoiding freeways, tollroads, ferries and
car trains as well as to use or not use
high-occupancy vehicle lanes.
(High-occupancy vehicle lanes also known
as carpool or diamond lanes. People who
ride in buses, vanpools or carpools use
these lanes.)
Note: If your vehicle is on a recognized road
and you do not press the
Start Route
button, the system defaults to the Fastest
Route option and begins guidance.
During route guidance, you can press the
talking bubble icon that appears in the
upper right navigation corner (green bar)
if you want the system to repeat route
guidance information. When the system
repeats the last guidance instruction, it
updates the distance to the next guidance
instruction, since it detects when the
vehicle is moving.
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Point of Interest (POI) Categories
Main Categories
Automotive
Food/Drink & Dining
Shopping
Travel & Transportation
Entertainment & Arts
Financial
Recreation & Sports
Emergency
Government
Community
Domestic Services
Health & Medicine Subcategories
Restaurant Golf
Parking
Home & Garden
Personal Care Services Auto Dealership
Government Office Public TransitEducation
To expand these listings, press the + in
front of the listing.
When programming a point of interest
destination, the system allows you to sort
the resulting lists alphabetically, by
distance or by cityseekr listings (if
available).
Pressing the Search Area button allows
you to search for points of interest nearby,
near a city or state or near a destination, if
a route is active. Pressing the
Search By Name button
allows you to directly enter the point of
interest name into the system by using the
keyboard.
cityseekr
Note: cityseekr point of interest information
is limited to approximately 912 cities (881
in the U.S., 20 in Canada and 11 in Mexico).
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