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following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNCchapter for more
information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only), the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”), only to help provide you with the directions,
traffic reports, or business searches that you request. If you do
not want Ford or its vendors to receive this information, do not
activate the service. Ford Motor Company and the vendors it uses
to provide you with this information do not store your vehicle
travel information. For more information, see Traffic, Directions
and Information, Terms and Conditions. See your SYNC
supplement for more information.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to the warranty
information that is provided to you along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING:Please read theSupplementary Restraints System
chapter. Failure to follow the specific warnings and instructions
could result in personal injury.
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WARNING:Front seat mounted rear-facing child or infant seats
shouldNEVERbe placed in front of an active passenger airbag.
MOBILE COMMUNICATIONS EQUIPMENT
Using mobile communications equipment is becoming increasingly
important in the conduct of business and personal affairs. However, you
must not compromise your own or others’ safety when using such
equipment. Mobile communications can enhance personal safety and
security when appropriately used, particularly in emergency situations.
Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile communication equipment includes, but is not limited to, cellular
phones, pagers, portable email devices, text messaging devices and
portable two-way radios.
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that you
use extreme caution when using any device or feature that may take
your focus off the road. Your primary responsibility is the safe operation
of your vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
SYMBOL GLOSSARY
WARNING:You risk death or serious injury to yourself and
others if you do not follow the instruction highlighted by the
warning symbol.
These are some of the symbols you may see on your vehicle.
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If a crash deploys an airbag or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
For more information about 911 Assist, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or www.syncmaroute.ca.
•For information on airbag deployment, see theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, see theRoadside
Emergencieschapter.
Setting 911 Assist On
Press the information button > Apps > 911 Assist, then select
On.
You can also access 911 Assist by:
•Pressing the Settings icon > Settings > Phone > 911 Assist, or
•Pressing the Settings icon > Help > 911 Assist.
To Ensure that 911 Assist Works Properly
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC 911 Assist feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
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•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a prerecorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
Vehicle Health Report (If Equipped, U.S. Only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace, normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., , brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note:Your Vehicle Health Report feature requires activation prior to
use. Visit www.SYNCMyRide.com to register. There is no fee or
subscription associated with Vehicle Health Report, but you must register
to use this feature.
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Flip Up Seat Cushions (If Equipped)
WARNING:Before returning the seat back to its original
position, make sure that cargo or any objects are not trapped
behind the seat back. Make sure that the safety belt is not laying on the
seat latch. After returning the seat back to its original position, pull on
the seat back to ensure that it has fully latched. An unlatched seat may
become dangerous in the event of a sudden stop or collision.
For additional cargo space, flip the
seat cushions up before folding the
seat back. This feature is only
available on vehicles with a split
folding seat back.
PERSONAL SAFETY SYSTEM™
The Personal Safety System provides an improved overall level of frontal
crash protection to front seat occupants and is designed to help further
reduce the risk of airbag-related injuries. The system is able to analyze
different occupant conditions and crash severity before activating the
appropriate safety devices to help better protect a range of occupants in
a variety of frontal crash situations.
Your vehicle’s Personal Safety System consists of:
•Driver and passenger dual-stage airbag supplemental restraints.
•Front safety belts with pretensioners, energy management retractors,
and safety belt usage sensors.
•Driver’s and/or passenger’s seat position sensor.
•Front crash severity sensor.
•Front passenger sensing system.
•“Passenger airbag off” or “pass airbag off” indicator lamp.
•Restraints Control Module (RCM) with impact and safing sensors.
•Restraint system warning message.
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•The electrical wiring for the airbags, crash sensor(s), safety belt
pretensioners, front safety belt usage sensors, driver seat position
sensor, and indicator lights.
How does the Personal Safety System work?
The Personal Safety System can adapt the deployment strategy of your
vehicle’s safety devices according to crash severity and conditions. A
collection of crash sensors provides information to the Restraints Control
Module (RCM). During a crash, the RCM may activate the safety belt
pretensioners and/or either none, one, or both stages of the dual-stage
airbag supplemental restraints based on crash severity and conditions.
The fact that the pretensioners or airbags did not activate for both front
seat occupants in a collision does not mean that something is wrong with
the system. Rather, it means the Personal Safety System determined the
accident conditions (crash severity, belt usage, etc.) were not
appropriate to activate these safety devices. Front airbags are designed
to activate only in frontal and near-frontal collisions, not rollovers,
side-impacts, or rear-impacts unless the collision causes sufficient
longitudinal deceleration.
Driver and passenger dual-stage airbag supplemental restraints
The dual-stage airbags offer the capability to tailor the level of airbag
inflation energy. A lower, less forceful energy level is provided for more
common, moderate-severity impacts. A higher energy level is used for
the most severe impacts. Refer toAirbag supplemental restraints
(SRS)section in this chapter.
Front crash severity sensors
The front crash severity sensors enhances the ability to detect the
severity of an impact. Positioned up front, it provides valuable
information early in the crash event on the severity of the impact. This
allows your Personal Safety System to distinguish between different
levels of crash severity and modify the deployment strategy of the
dual-stage airbags and safety belt pretensioners.
Driver’s and/or passenger seat position sensor
The driver’s seat position sensor allows your Personal Safety System to
tailor the deployment level of the driver dual-stage airbag based on seat
position. The system is designed to help protect smaller drivers sitting
close to the driver airbag by providing a lower airbag output level.
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Front passenger sensing system
For airbags to do their job they must inflate with great force, and this
force can pose a potentially deadly risk to occupants that are very close
to the airbag when it begins to inflate. For some occupants, like infants
in rear-facing child seats, this occurs because they are initially sitting
very close to the airbag. For other occupants, this occurs when the
occupant is not properly restrained by safety belts or child safety seats
and they move forward during pre-crash braking. The most effective way
to reduce the risk of unnecessary injuries is to make sure all occupants
are properly restrained. Accident statistics suggest that children are
much safer when properly restrained in the rear seating positions than in
the front.
WARNING:Air bags can kill or injure a child in a child seat.
NEVERplace a rear-facing child seat in front of an active air
bag. If you must use a forward-facing child seat in the front seat, move
the seat all the way back.
WARNING:Always transport children 12 years old and under in
a rear seating position and always properly use appropriate child
restraints.
The front passenger sensing system can automatically turn off the
passenger front airbag. The system is designed to help protect small
(child size) occupants from airbag deployments when they are
improperly seated or restrained in the front passenger seat contrary to
proper child-seating or restraint usage recommendations. Even with this
technology, parents areSTRONGLYencouraged to always properly
restrain children in the rear seat. The sensor also turns off the airbag
when the passenger seat is empty to prevent unnecessary replacement of
the airbag(s) after a collision.
When the front passenger seat is occupied and the sensing system has
turned off the passenger’s frontal airbag, the “pass airbag off” indicator
will light and stay lit to remind you that the front passenger frontal
airbag is off. SeeFront passenger sensing systemin theAirbag
supplemental restraints (SRS)section of this chapter.
Front safety belt usage sensors
The front safety belt usage sensors detect whether or not the driver and
front outboard passenger safety belts are fastened. This information
allows your Personal Safety System to tailor the airbag deployment and
safety belt pretensioner activation depending upon safety belt usage.
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Reasons given... Consider...
“I have an airbag” Airbags offer greater protection when
used with safety belts. Frontal airbags
are not designed to inflate in rear and
side crashes or rollovers.
“I’d rather be thrown clear” Not a good idea.Peoplewho are
ejected are 40 times more likely
to DIE.Safety belts help prevent
ejection, WE CAN’T “PICK OUR
CRASH”.
WARNING:Do not sit on top of a buckled safety belt or insert a
latchplate into the buckle to avoid the Belt-Minderchime. To do
so may adversely affect the performance of the vehicle’s airbag system.
Deactivating/activating the Belt-MinderFeature (if equipped)
WARNING:While the design allows you to deactivate your
Belt-Minder, this system is designed to improve your chances of
being safely belted and surviving an accident. We recommend you leave
the Belt-Mindersystem activated for yourself and others who may use
the vehicle. To reduce the risk of injury, do not deactivate/activate the
Belt-Minderfeature while driving the vehicle.
Note:The driver and front passenger Belt-Minderare
deactivated/activated independently. When deactivating/activating one
seating position, do not buckle the other position as this will terminate
the process.
Read Steps1-4thoroughly before proceeding with the
deactivation/activation programming procedure.
The driver and front passenger Belt-Minderfeatures can be
deactivated/activated by performing the following procedure:
Before following the procedure, make sure that:
•The parking brake is set
•The gearshift is in P (Park)
•The vehicle is off
•The driver and front passenger safety belts are unbuckled
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