
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a prerecorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
Vehicle Health Report (If Equipped, U.S. Only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace, normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., , brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note:Your Vehicle Health Report feature requires activation prior to
use. Visit www.SYNCMyRide.com to register. There is no fee or
subscription associated with Vehicle Health Report, but you must register
to use this feature.
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1. Enter the necessary information into the highlighted text fields (in
any order). For address destination entry, the Go! button appears
once all the necessary information has been entered. Pressing the Go!
button makes the address location to appear on the map. If you
choose Previous Destination, the last 20 destinations you have
selected appear.
2. Select Set as Dest to make this your destination. You can also choose
to set this as a waypoint (have the system route to this point on the
way to your current destination) or save it as a favorite. Any Avoid
Areas selections are also considered in route calculation.
3. Choose from up to three different types of routes, then select Start
Route.
•Fastest: Uses the fastest moving roads possible.
•Shortest: Uses the shortest distance possible.
•Eco (EcoRoute): Uses the most fuel efficient route.
You can cancel the route or have the system demo the route for you.
Select Route Prefs to set route preferences like avoiding freeways, toll
roads, ferries and car trains as well as to use or not use HOV lanes.
(HOV lanes are High Occupancy Vehicle lanes also known as carpool or
diamond lanes. These lanes are reserved for people who ride in buses,
vanpools or carpools.)
Note:If Start Route button is not pressed and the vehicle is driven on a
recognized road, the system defaults to the fastest route option and
begins guidance.
During route guidance, the “talking bubble” icon that appears in the
upper right navigation corner (green bar) can be pressed if the user
wants the system to repeat a route guidance instruction. Instructions
decrease with each press.
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INTERIOR MIRROR
WARNING:Do not adjust the mirror when your vehicle is
moving.
Note:Do not clean the housing or glass of any mirror with harsh
abrasives, fuel or other petroleum or ammonia based cleaning products.
You can adjust the interior mirror to your preference. Some mirrors also
have a second pivot point. This lets you move the mirror head up or
down and from side to side.
Pull the tab below the mirror toward you to reduce glare at night.
Auto-Dimming Mirror (If Equipped)
Note:Do not block the sensors on the front and back of the mirror.
Mirror performance may be affected. A rear center passenger or raised
rear center head restraint may also block light from reaching the sensor.
The mirror will dim automatically to reduce glare when bright lights are
detected from behind your vehicle. It will automatically return to normal
reflection when you select reverse gear to make sure you have a clear
view when backing up.
EXTERIOR MIRRORS
Power side view mirrors
WARNING:Do not adjust the mirror while the vehicle is in
motion.
To adjust your mirrors:
1. Move the center of the control
right or left to select the mirror to
adjust.
2. Press the arrows to adjust the
mirror.
3. Return the control to the center
position to lock mirrors in place.
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Heated outside mirrors
Both mirrors are heated
automatically to remove ice, mist
and fog when the rear window
defrost is activated.
Do not remove ice from the
mirrors with a scraper or
attempt to readjust the mirror
glass if it is frozen in place.
These actions could cause damage to the glass and mirrors.
Do not clean the housing or glass of any mirror with harsh
abrasives, fuel or other petroleum-based cleaning products.
Signal Indicator Mirrors
When the turn signal is activated, the outer portion of the appropriate
mirror housing will blink. This provides an additional warning to other
drivers that your vehicle is about to turn.
Fold-Away Mirrors
Fold the side mirrors in carefully
when driving through a narrow
space, like an automatic car wash.
Blind Spot Mirrors
Your vehicle is equipped with blind spot mirrors. Refer toBlind Spot
Mirrorsin theDrivingchapter.
SPEED CONTROL
With speed control set, you can maintain a set speed without keeping
your foot on the accelerator pedal.
WARNING:Do not use the speed control in heavy traffic or on
roads that are winding, slippery or unpaved.
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TIRE PRESSURE MONITORING SYSTEM (TPMS)
WARNING:The tire pressure monitoring system is NOT a
substitute for manually checking tire pressure. The tire pressure
should be checked periodically (at least monthly) using a tire gauge,
seeInflating your tiresin this chapter. Failure to properly maintain
your tire pressure could increase the risk of tire failure, loss of control,
vehicle rollover and personal injury.
Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recommended
by the vehicle manufacturer on the
vehicle placard or tire inflation pressure label. (If your vehicle has tires
of a different size than the size indicated on the vehicle placard or tire
inflation pressure label, you should determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your vehicle has been equipped with a tire
pressure monitoring system (TPMS) that illuminates a low tire pressure
telltale when one or more of your tires is significantly under-inflated.
Accordingly, when the low tire pressure telltale illuminates, you should
stop and check your tires as soon as possible, and inflate them to the
proper pressure. Driving on a significantly under-inflated tire causes the
tire to overheat and can lead to tire failure. Under-inflation also reduces
fuel efficiency and tire tread life, and may affect the vehicle’s handling
and stopping ability.
Please note that the TPMS is not a substitute for proper tire
maintenance, and it is the driver’s responsibility to maintain correct tire
pressure, even if under-inflation has not reached the level to trigger
illumination of the TPMS low tire pressure telltale.
Your vehicle has also been equipped with a TPMS malfunction indicator
to indicate when the system is not operating properly. The TPMS
malfunction indicator is combined with the low tire pressure telltale.
When the system detects a malfunction, the telltale will flash for
approximately one minute and then remain continuously illuminated.
This sequence will continue upon subsequent vehicle start-ups as long as
the malfunction exists.
When the malfunction indicator is illuminated, the system may not be
able to detect or signal low tire pressure as intended. TPMS malfunctions
may occur for a variety of reasons, including the installation of
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Regenerative braking system
Your vehicle uses a feature known as regenerative braking. This is used
to simulate the engine braking of an internal combustion engine and
assist the standard brake system while recovering some of the energy of
motion and storing it in the battery to improve fuel economy. The
standard brake system is designed to fully stop the car if regenerative
braking is not available. During regenerative braking, the motor is spun
as a generator to create electrical current. This recharges the battery
and slows the vehicle. In effect, once the accelerator pedal is released,
the motor changes from an energy user to an energy producer.
When the accelerator pedal is released or the brake pedal is applied, the
brake controller automatically detects the amount of deceleration
requested and optimizes how much of the deceleration will be produced
by regenerative braking. The remaining portion is generated by standard
friction braking. When the battery is almost fully charged, the amount of
regenerative braking is limited to avoid overcharging, and the requested
deceleration is produced by standard friction braking alone.
Regenerative braking does not take the place of the standard friction
brakes; it only assists them. Regenerative braking has also been designed
to interact with the anti-lock brake system. Regenerative braking is
disabled when the anti-lock brake system is activated or the battery is
fully charged.
Brake Over Accelerator
In the event the accelerator pedal becomes stuck or entrapped, apply
steady and firm pressure to the brake pedal to slow the vehicle and
reduce motor power. If you experience this condition, apply the brakes
and bring your vehicle to a safe stop. Turn the motor off, shift to P
(Park) and apply the parking brake, and then inspect the accelerator
pedal for any interferences. If none are found and the condition persists,
have your vehicle towed to the nearest authorized dealer.
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ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central
America, the Caribbean, and Israel, contact the nearest authorized
dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
For customers in Guam, the Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel
free to call our Toll-Free Number: (800) 841-FORD (3673).
FAX: (313) 390-0804
Email: [email protected]
If your vehicle must be serviced while you are traveling or living in
Puerto Rico, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford International Business Development Inc.
Customer Relationship Center
P.O. Box 11957
Caparra Heights Station
San Juan, Puerto Rico 00922-1957
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
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