The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central
America, the Caribbean, and Israel, contact the nearest authorized
dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
For customers in Guam, the Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel
free to call our Toll-Free Number: (800) 841-FORD (3673).
FAX: (313) 390-0804
Email: [email protected]
If your vehicle must be serviced while you are traveling or living in
Puerto Rico, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford International Business Development Inc.
Customer Relationship Center
P.O. Box 11957
Caparra Heights Station
San Juan, Puerto Rico 00922-1957
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
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If your vehicle must be serviced while you are traveling or living in the
Middle East, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470
Dubai, United Arab Emirates
Telephone: +971 4 3326084
Toll-Free Number for the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number for Kuwait: 24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America and then relocate to any of the
above locations, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations & Global
Growth Initiatives by emailing [email protected].
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
Obtaining a French Owner’s Manual
French Owner’s Manual can be obtained from your authorized dealer or
by contacting Helm, Incorporated using the contact information listed
previously in this section.
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GENERAL INFORMATION
Have your vehicle serviced regularly to help maintain its roadworthiness
and resale value. There is a large network of Ford authorized dealers
that are there to help you with their professional servicing expertise. We
believe that their specially trained technicians are best qualified to
service your vehicle properly and expertly. They are supported by a wide
range of highly specialized tools developed specifically for servicing your
vehicle.
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty Guideto
find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the engine off
1. Set the parking brake and shift to P (Park).
2. Turn off the engine and remove the key.
3. Block the wheels.
Working with the Engine On
WARNING:To reduce the risk of vehicle damage and/or personal
burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
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Note:Do not use stop leak pellets or cooling system sealants/additives
as they can cause damage to the engine cooling and/or heating systems.
This damage would not be covered under your vehicle’s warranty.
•DO NOT MIX different colors or types of coolant in your vehicle. Make
sure the correct coolant is used. Mixing of engine coolants may harm
your engine’s cooling system. The use of an improper coolant may
harm engine and cooling system components and may void the
warranty.
•In case of emergency, a large amount of water without engine coolant
may be added in order to reach a vehicle service location. In this
instance, the cooling system must be drained, chemically cleaned with
MotorcraftPremium Cooling System Flush, and refilled with a 50/50
mixture of engine coolant and distilled water as soon as possible.
Water alone (without engine coolant) can cause engine damage from
corrosion, overheating or freezing.
•Do not use alcohol, methanol, brine or any engine coolants mixed with
alcohol or methanol antifreeze (coolant). Alcohol and other liquids can
cause engine damage from overheating or freezing.
•Do not add extra inhibitors or additives to the coolant. These can be
harmful and compromise the corrosion protection of the engine
coolant.
Unscrew the cap slowly. Any pressure will escape as you unscrew the
cap.
Add a 50/50 mixture of distilled water and engine coolant meeting the
Ford specification. SeeCapacities and Specificationsfor more
information.
Whenever coolant has been added, the coolant level in the coolant
reservoir should be checked the next few times you drive the vehicle. If
necessary, add enough 50/50 mixture of engine coolant and distilled
water to bring the coolant level to the proper level.
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What you should know about fail-safe cooling
If the engine coolant supply is depleted, this feature allows the vehicle to
be driven temporarily before incremental component damage is incurred.
The “fail-safe” distance depends on ambient temperatures, vehicle load
and terrain.
How fail-safe cooling works
If the engine begins to overheat, the engine coolant temperature gauge
will move to the red (hot) area and:
The coolant temperature warning light will illuminate.
The service engine soon indicator will illuminate.
If the engine reaches a preset over-temperature condition, the engine
will automatically switch to alternating cylinder operation. Each disabled
cylinder acts as an air pump and cools the engine.
When this occurs the vehicle will still operate. However:
•The engine power will be limited.
•The air conditioning system will be disabled.
Continued operation will increase the engine temperature and the engine
will completely shut down, causing steering and braking effort to
increase.
Once the engine temperature cools, the engine can be re-started. Take
your vehicle to an authorized dealer as soon as possible to minimize
engine damage.
When fail-safe mode is activated
WARNING:Fail-safe mode is for use during emergencies only.
Operate the vehicle in fail-safe mode only as long as necessary to
bring the vehicle to rest in a safe location and seek immediate repairs.
When in fail-safe mode, the vehicle will have limited power, will not be
able to maintain high-speed operation, and may completely shut down
without warning, potentially losing engine power, power steering assist,
and power brake assist, which may increase the possibility of a crash
resulting in serious injury.
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High fluid level
Fluid levels above the safe range
may result in transmission failure.
An overfill condition of transmission
fluid may cause shift and/or
engagement concerns and/or
possible damage.
High fluid levels can be caused by
an overheating condition.
Adjusting automatic transmission fluid levels
Before adding any fluid, make sure the correct type is used. The type of
fluid used is normally indicated on the dipstick and also in the
capacities and specificationschapter.
Note:Use of a non-approved automatic transmission fluid may cause
internal transmission component damage.
If necessary, add fluid in 1/2 pint (250 ml) increments through the filler
tube until the level is correct.
If an overfill occurs, excess fluid
should be removed by an authorized
dealer.
Note:An overfill condition of
transmission fluid may cause shift
and/or engagement concerns and/or
possible damage.
Do not use supplemental transmission fluid additives, treatments or
cleaning agents. The use of these materials may affect transmission
operation and result in damage to internal transmission components.
Automatic transmission fluid filter
The TorqShiftautomatic transmission is equipped with a serviceable
transmission fluid filter located inside the transmission bottom pan.
Refer toscheduled maintenance informationfor service intervals for
automatic transmission fluid and transmission filter.
For transmission filter maintenance, see your authorized dealer.
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Note:A clear gel-like substance in the hydraulic brake master cylinder
reservoir may appear on some vehicles. This substance is a silicone base
lubricant used during assembly of the master cylinder. It will float on top
of the brake hydraulic fluid in the master cylinder. This condition is
normal and in no way affects the operation of the brake system. It does
not require any service.
Brake system fluid should be replaced on a regular basis to maintain
optimum braking performance, especially under heavy-duty driving
conditions such as frequent steep grades or heavy towing loads. Refer to
scheduled maintenance informationfor the service interval schedules.
Hydroboost
Chassis with Gross Vehicle Weight Ratings of 16,000 lb (7,257 kg),
18,000 lb (8,165 kg) and 19,500 lb (8845 kg) are equipped with
Hydroboost Brake Booster Systems and must use MotorcraftHigh
Performance DOT 3 Motor Vehicle Brake Fluid or equivalent meeting
Ford Specification WSS-M6C62-A. Refer toTechnical Specificationsin
theCapacities and Specificationschapter.
Add brake fluid from a clean unopened container until the level reaches
MAX. Do not fill above this line.
Note:Use only DOT 3 brake fluid that is certified to meet Ford
specifications.
Brake system fluid should be replaced on a regular basis to maintain
optimum braking performance, especially under heavy-duty driving
conditions such as frequent steep grades or heavy towing loads. Refer to
scheduled maintenance informationfor the service interval schedules.
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CHANGING THE VEHICLE BATTERY
WARNING:Batteries normally produce explosive gases which
can cause personal injury. Therefore, do not allow flames, sparks
or lighted substances to come near the battery. When working near the
battery, always shield your face and protect your eyes. Always provide
proper ventilation.
WARNING:When lifting a plastic-cased battery, excessive
pressure on the end walls could cause acid to flow through the
vent caps, resulting in personal injury and/or damage to the vehicle or
battery. Lift the battery with a battery carrier or with your hands on
opposite corners.
WARNING:Keep batteries out of reach of children. Batteries
contain sulfuric acid. Avoid contact with skin, eyes or clothing.
Shield your eyes when working near the battery to protect against
possible splashing of acid solution. In case of acid contact with skin or
eyes, flush immediately with water for a minimum of 15 minutes and
get prompt medical attention. If acid is swallowed, call a physician
immediately.
WARNING:Battery posts, terminals and related accessories
contain lead and lead compounds. Wash hands after handling.
Your vehicle is equipped with a Motorcraftmaintenance-free battery
which normally does not require additional water during its life of service.
Note:If your battery has a cover/shield, make sure it is reinstalled after
the battery has been cleaned or replaced.
For longer, trouble-free operation, keep the top of the battery clean and
dry. Also, make certain the battery cables are always tightly fastened to
the battery terminals.
If you see any corrosion on the battery or terminals, remove the cables
from the terminals and clean with a wire brush. You can neutralize the
acid with a solution of baking soda and water.
It is recommended that the negative battery cable terminal be
disconnected from the battery if you plan to store your vehicle for an
extended period of time.
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