Vehicle Care 101
Vehiclestorage.......................................102
Wheels and Tires 104
Tire care...........................................104
Using snow chains....................................120
Changing tires.......................................121
Technical specifications.................................126
Wheel lug nut torque..................................126
Capacities and Specifications 127
Engine specifications..................................127
Maintenance product specifications and capacities.............128
Part numbers........................................132
Transmission code designation............................133
Ford Extended Service Plan 134
Scheduled Maintenance 137
Normal scheduled maintenance and log.....................142
Index 153
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2012
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REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts. We
recommend that you demand the use of genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled maintenance or repair. You can
clearly identify genuine Ford and Motorcraft parts by looking for the Ford,
FoMoCo or Motorcraft branding on the parts or their packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides
years of service is to have it maintained in line with our
recommendations using parts that conform to the specifications detailed
in this Owner’s Manual. Genuine Ford and Motorcraft parts meet or
exceed these specifications.
Collision Repairs
We hope that you never experience a collision but, accidents do happen.
Genuine Ford replacement collision parts meet our stringent
requirements for fit, finish, structural integrity, corrosion protection and
dent resistance. During vehicle development we validate these parts
deliver the intended level of protection as a whole system. A great way
to know for sure you are getting this level of protection is to use genuine
Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only
replacement parts that benefit from a Ford Warranty. Damage caused to
your vehicle as a result of the failure of non-Ford parts may not be
covered by the Ford Warranty. For additional information, refer to the
terms and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to theWarranty
Manualthat is provided to you along with your Owner’s Manual.
Notice to owners of Class A Motorhome Chassis and Commercial
Stripped Chassis Vehicles
The Ford Class A Motorhome Chassis and Commercial Stripped Chassis
is not suitable for producing ambulances or school buses. In addition,
Ford urges manufacturers to follow the recommendations of theFord
Incomplete Vehicle Manual, Ford Truck Body Builder’s Layout Book
and other pertinent supplements.
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EMISSION CONTROL SYSTEM
WARNING:Do not park, idle, or drive your vehicle in dry grass
or other dry ground cover. The emission system heats up the
engine compartment and exhaust system, which can start a fire.
WARNING:Exhaust leaks may result in entry of harmful and
potentially lethal fumes into the passenger compartment. If you
smell exhaust fumes inside your vehicle, have your dealer inspect your
vehicle immediately. Do not drive if you smell exhaust fumes.
Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
converter and other emission control components continue to work
properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
•Have the items listed inscheduled maintenance information
performed according to the specified schedule.
The scheduled maintenance items listed inscheduled maintenance
informationare essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraftor Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
Illumination of the service engine soon indicator, charging system
warning light or the temperature warning light, fluid leaks, strange odors,
smoke or loss of engine power could indicate that the emission control
system is not working properly.
An improperly operating or damaged exhaust system may allow exhaust
to enter the vehicle. Have a damaged or improperly operating exhaust
system inspected and repaired immediately.
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Note:Certain states require electric trailer brakes for trailers over a
specified weight. Be sure to check state regulations for this specified
weight. The maximum trailer weights listed may be limited to this
specified weight, as the vehicle’s electrical system may not include the
wiring connector needed to activate electric trailer brakes.
Your vehicle may tow a Class I, II or III trailer provided the maximum
trailer weight is less than or equal to the maximum trailer weight listed
for your vehicle configuration on the following chart.
Rear axle
ratioMaximum
GVWR - lb (kg)Maximum
GCWR - lb (kg)Maximum Trailer
Weight - lb (kg)
4.30 16000 (7257) 23000 (10432) 7000 (3175)
4.30 18000 (8165) 23000 (10432) 5000 (2268)
4.88 18000 (8165) 25000 (11340) 7000 (3175)
4.88 19500 (8845) 26000 (11793) 6500 (2894)
5.38 20500 (9299) 26000 (11793) 5500 (2500)
5.38 22000 (9979) 26000 (11793) 4000 (1814)
6.17 24000 (10886) 30000 (13608) 6000 (2721)
6.17 26000 (11793) 30000 (13608) 4000 (1814)
ESSENTIAL TOWING CHECKS
Follow these guidelines to ensure safe towing:
•Do not tow a trailer until your vehicle has been driven at least
1000 miles (1600 kilometers).
•Consult your local motor vehicle laws for towing a trailer.
•Refer to the instructions included with towing accessories for the
proper installation and adjustment specifications.
•Service your vehicle more frequently if you tow a trailer. Refer to your
scheduled maintenance information.
•If you use a rental trailer, follow the instructions the rental agency
gives you.
For load specification terms found on the tire label and Safety
Compliance label and for instructions on calculating your vehicle’s load,
refer toLoad limitin theLoad Carryingchapter.
Remember to account for the trailer tongue weight as part of the vehicle
load when calculating the total vehicle weight.
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You are required to submit your warranty dispute to BBB AUTO LINE
before asserting in court any rights or remedies conferred by California
Civil Code Section 1793.22(b). You are also required to use BBB AUTO
LINE before exercising rights or seeking remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose
to seek redress by pursuing rights and remedies not created by California
Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act,
resort to BBB AUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in theGetting the services
you needsection, you may be eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within forty days after you file your claim with the BBB. You are not
bound by the decision, and may reject the decision and proceed to court
where all findings of the BBB Auto Line dispute, and decision, are
admissible in the court action. Should you choose to accept the BBB
AUTO LINE decision, Ford is then bound by the decision, and must
comply with the decision within 30 days of receipt of your acceptance
letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
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GENERAL INFORMATION
Have your vehicle serviced regularly to help maintain its roadworthiness
and resale value. There is a large network of Ford authorized dealers
that are there to help you with their professional servicing expertise. We
believe that their specially trained technicians are best qualified to
service your vehicle properly and expertly. They are supported by a wide
range of highly specialized tools developed specifically for servicing your
vehicle.
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty Guideto
find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the engine off
1. Set the parking brake and shift to P (Park).
2. Turn off the engine and remove the key.
3. Block the wheels.
Working with the Engine On
WARNING:To reduce the risk of vehicle damage and/or personal
burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
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High fluid level
Fluid levels above the safe range
may result in transmission failure.
An overfill condition of transmission
fluid may cause shift and/or
engagement concerns and/or
possible damage.
High fluid levels can be caused by
an overheating condition.
Adjusting automatic transmission fluid levels
Before adding any fluid, make sure the correct type is used. The type of
fluid used is normally indicated on the dipstick and also in the
capacities and specificationschapter.
Note:Use of a non-approved automatic transmission fluid may cause
internal transmission component damage.
If necessary, add fluid in 1/2 pint (250 ml) increments through the filler
tube until the level is correct.
If an overfill occurs, excess fluid
should be removed by an authorized
dealer.
Note:An overfill condition of
transmission fluid may cause shift
and/or engagement concerns and/or
possible damage.
Do not use supplemental transmission fluid additives, treatments or
cleaning agents. The use of these materials may affect transmission
operation and result in damage to internal transmission components.
Automatic transmission fluid filter
The TorqShiftautomatic transmission is equipped with a serviceable
transmission fluid filter located inside the transmission bottom pan.
Refer toscheduled maintenance informationfor service intervals for
automatic transmission fluid and transmission filter.
For transmission filter maintenance, see your authorized dealer.
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Note:A clear gel-like substance in the hydraulic brake master cylinder
reservoir may appear on some vehicles. This substance is a silicone base
lubricant used during assembly of the master cylinder. It will float on top
of the brake hydraulic fluid in the master cylinder. This condition is
normal and in no way affects the operation of the brake system. It does
not require any service.
Brake system fluid should be replaced on a regular basis to maintain
optimum braking performance, especially under heavy-duty driving
conditions such as frequent steep grades or heavy towing loads. Refer to
scheduled maintenance informationfor the service interval schedules.
Hydroboost
Chassis with Gross Vehicle Weight Ratings of 16,000 lb (7,257 kg),
18,000 lb (8,165 kg) and 19,500 lb (8845 kg) are equipped with
Hydroboost Brake Booster Systems and must use MotorcraftHigh
Performance DOT 3 Motor Vehicle Brake Fluid or equivalent meeting
Ford Specification WSS-M6C62-A. Refer toTechnical Specificationsin
theCapacities and Specificationschapter.
Add brake fluid from a clean unopened container until the level reaches
MAX. Do not fill above this line.
Note:Use only DOT 3 brake fluid that is certified to meet Ford
specifications.
Brake system fluid should be replaced on a regular basis to maintain
optimum braking performance, especially under heavy-duty driving
conditions such as frequent steep grades or heavy towing loads. Refer to
scheduled maintenance informationfor the service interval schedules.
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