2013 FORD ESCAPE Owners Manual

5. When prompted on your phone'sdisplay, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful and asks you if you want to
download your phone book.
Depending on your phone's capability, you
may be prompted with additional options.
For more information on your phone's
capability, refer to your phone's user guide
and visit the website.
Pairing Subsequent Phones
Note: Make sure the vehicle ignition and
radio are turned on and that the
transmission is in position P.
1. Press the phone corner of the touchscreen, Settings,BT Devices,
then Add Device.
2. Make sure that Bluetooth is set to On and that your mobile phone is in the
proper mode. Refer to your phone's
user guide if necessary.
3. When prompted on your phone's display, enter the six-digit PIN provided
by SYNC on the screen. The display
indicates when the pairing is
successful. The system asks you if you
want to download your phone book.
Depending on your phone's capability, you
may be prompted with additional options.
For more information on your phone's
capability, refer to your phone's user guide
and visit the website. Making Calls
Press the voice button. When
prompted, say "Call " or
say "Dial", the desired number.
To end the call or exit phone
mode, press and hold the phone
button.
Receiving Calls
During an incoming call, an audible tone
sounds. Call information appears in the
display if it's available.
Accept the call by pressing
Accept on the touchscreen or
by pressing this phone button on
your steering wheel controls.
Reject the call by pressing
Reject on the touchscreen or by
pressing and holding this phone
button on your steering wheel controls.
Ignore the call by doing nothing. SYNC logs
it as a missed call.
Phone Menu Options
Press the top left corner on your
touchscreen to select from the following
options:
You Can
When You Select
Access the on-screen numerical pad to enter a number
and place a call.
Phone
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You Can
When You Select
· During an active call, you can also choose to mute the
call, put it on hold, activate privacy (returns the call to your
mobile phone), join two calls or end the call.
Select and call contacts stored in your phone book
contacts and call history folder.
Quick Dial
Access and call any contacts in your previously down-
loaded phone book. The system places the entries in
alphabetical categories summarized at the top of the
screen.
Phone Book
· To turn on contact picture settings (if your device
supports this feature), press Phone, Settings,Manage
Phone Book, Download Photos from Phone Book,
then select On.
· Certain smartphones may support transferring street
addresses when listed with phone book contact informa-
tion. If this feature is supported, you can select and use
these addresses as destinations and also save them as
favorites.
Access any previously dialed, received or missed calls
while your Bluetooth-enabled phone was connected to
SYNC. You can also choose to save these to Favorites or
Quick Dial.
Call History
· This is a phone-dependent feature. If your phone does
not support downloading call history using Bluetooth,
SYNC keeps track of calls made with the SYNC system.
Send text messages using your touchscreen. See the Text
Messaging section for more information.
Messaging
Access various phone settings such as turning your
Bluetooth on and off and managing your phone book. See
the Phone Settings section for more information.
Settings
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and cannot be
completed when the vehicle is traveling at
speeds over 3 mph (5 km/h). Note:
SYNC does not download read text
messages from your phone.
You can send and receive text messages
using Bluetooth, read them aloud and
translate text messaging acronyms such
as "LOL".
1. Touch the top left corner of the display
to access the Phone menu.
2. Select Messaging.
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3. Choose from the following:
•Listen
• Dial
• Send Text
• View
• Delete
Composing a Text Message
Note: Downloading and sending text
messages using Bluetooth are
phone-dependent features. Note:
This is a speed-dependent and
cannot be completed when the vehicle is
traveling at speeds over 3 mph (5 km/h).
1. Touch the top left corner of the display
to access the Phone menu.
2. Select Messaging, then Send Text.
3. You can select Edit Text and use the system keyboard to create a text
message or select from the following
options:
Text Message Options
Call me later
Can you give me a call?
I just left, I'll be there soon
I'll call you back in a few minutes I'll call you when I get there
I'm ahead of schedule, so I'll be there early I'm on my wayI'm outside
I'm running a few minutes late LOLNo
OK
Stuck in traffic ThanksYes
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Receiving a Text Message
Note:If you select View and your vehicle is
traveling over 3 mph (5 km/h), the system
offers to read the message to you instead
of allowing you to view it while driving.
When a new message arrives, an audible
tone sounds and the screen displays a
pop-up with the caller name and ID, if
supported by your phone. You can press:
• View to view the text message.
• Listen for SYNC to read the message
to you. •
Dial to call the contact.
• Ignore to exit the screen.
Phone Settings
Press Phone, then Settings or Menu,
Settings, then Phone to select from the
following settings:
You Can
When You Select
Connect, disconnect, add or delete a device, as well as
save it as a favorite.
Bluetooth Devices
Turn Bluetooth on or off.
Bluetooth On/Off
Have all calls go directly to your voice mail and not ring in
the vehicle cabin. With this feature turned on, text message
notifications are also suppressed and do not ring inside
the cabin.
Do not disturb
Turn 911 Assist™ on or off. See Information (page 358).
911 Assist
Select what ring tone you would like to hear when you
receive a call. Choose from possible system ring tones,
your currently paired phone's ring tone, a beep, text-to-
speech or if you would like the notification to be silent.
Phone ringer
Select how you would like to be notified when you receive
a text message, if supported by your phone. Choose from
possible system alert tones, text-to-speech or silent.
Text message notification
Use this screen to make adjustments to your internet data
connection. Select to make your connection profile with
the PAN (personal area network) or to turn off your
connection. You can also choose to make adjustments to
your settings or have the system always connect, never
connect when roaming or query on connect. Press ? for
more information.
Internet Data Connection
*
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You Can
When You Select
Access features such as automatic phonebook download,
re-download your phonebook, add contacts from your
phone as well as delete or upload your phonebook.
Manage Phonebook
Display call history.
Display call history
* If compatible.
Phone Voice Commands
Press the voice button on the
steering wheel controls. When
prompted, say any of the
following commands:
"PHONE"
"Hold call off"1
"Bluetooth off"
"Hold on"1
"Bluetooth on"
"Join calls"1
"Call"
"Listen to text messages"
"Call "
"Messages"2
"Call at home"
"Mute call"1
"Call at work"
"Pair phone"
"Call on cell"
"Privacy on"1
"Call on other"
"Reply to text messages"
"Call voicemail"
"Turn ringer off"
"Dial"
"Turn ringer on"
"Do not disturb off"
"Unmute call"
"Do not disturb on"
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"PHONE""Help"
"Forward text messages"
"Go to hands free" 1
1 These commands are only available during an active call.
2 If you say "Messages", see the following "Messages" chart for additional commands.
"MESSAGES"
"Call"
"Forward text messages"
"Listen to text message <#>" "Listen to text messages""Reply to text messages" "Help"
INFORMATION
Under the Information menu, you can
access features such as SYNC® Services,
SIRIUS® Travel Link ™ and SYNC Apps or
view your calendar and system
notifications.
If your vehicle is equipped with the
navigation system, press the Information
button to access these features. If your
vehicle is not equipped with the navigation
system, press the corner of the
touchscreen with the green tab. SYNC Services (If Equipped, U.S.
Only)
Note:
SYNC Services requires activation
prior to use. Visit www.SYNCMyRide.com
to register and check your eligibility for
complimentary services. Standard phone
and message rates may apply. Subscription
may be required. You must also have the
active SYNC Services Bluetooth-enabled
mobile phone paired and connected to the
system in order to connect to, and use,
SYNC Services. See Phone (page 352).
Note: This feature does not function
properly if you have enabled caller ID
blocking on your mobile phone. Make sure
your mobile phone is not blocking caller ID
before using SYNC Services.
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Note:The driver is ultimately responsible
for the safe operation of the vehicle, and
therefore, must evaluate whether it is safe
to follow the suggested directions. Any
navigation features are provided only as an
aid. Make your driving decisions based on
your observations of local conditions and
existing traffic regulations. Do not follow
the route suggestions if doing so would
result in an unsafe or illegal maneuver, if you
would be placed in an unsafe situation, or
if you would be directed into an area that
you consider unsafe. Maps used by this
system may be inaccurate because of errors,
changes in roads, traffic conditions or driving
conditions.
Note: When you connect, the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle's current
location, travel direction and speed to help
provide you with the directions, traffic
reports, or business searches you request.
Further, to provide the services you request
and for continuous improvement, the service
may collect and record call details and voice
communications. For more information, see
SYNC Services Terms and Conditions at
www.SYNCMyRide.com. If you do not want
Ford or its service providers to collect the
vehicle travel information or other
information identified in the Terms and
Conditions, do not activate or use the
service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology and
comprehensive map and traffic data, to
give you personalized traffic reports,
precise turn-by-turn directions, business
search, news, sports, weather and more.
For a complete list of services, or to learn
more, please visit www.SYNCMyRide.com.
Connecting to SYNC Services Using
Voice Commands
1. Press the voice button. 2. When prompted, say "Services". This
initiates an outgoing call to SYNC
Services using your paired and
connected Bluetooth-enabled mobile
phone.
3. Once you're connected to the service, follow the voice prompts to request
the desired service such as traffic or
directions. You can also say "What are
my choices?" to receive a complete list
of available services from which to
choose.
4. Say "Services" to return to the services
main menu or for help, say "Help".
Connecting to SYNC Services Using
the Touchscreen
If your vehicle is equipped with the
navigation system, press the Information
button.
If your vehicle is not equipped with the
navigation system, press the green tab on
your touchscreen.
1. Select Connect to Services to initiate
an outgoing call to SYNC Services
using your phone.
2. Once connected, follow the voice prompts to request your desired service
such as traffic or directions. You can
also say "What are my choices?" to
receive a complete list of available
services from which to choose.
3. Say "Services" to return to the services
main menu or for help, say "Help".
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say "Directions" or "Business search".
To find the closest business or type of
business to your current location just
say "Business search", then "Search
near me". If you need further assistance
in finding a location you can say
"Operator" at any time within a
Directions or Business search to speak
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with a live operator. You may also be
prompted to speak with an operator.
The live operator can assist you by
searching for businesses by name or
by category, residential addresses by
street address or by name or specific
street intersections. Operator Assist is
a feature of your SYNC Services
subscription. For more information on
Operator Assist visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your
destination. After the route download
is complete, the phone call is
automatically ended.
If your vehicle is not equipped with the
navigation feature:
• Turn-by-turn directions appear in the
infotainment display, in the status bar
of your touchscreen system and also
on the SYNC Services screen. You also
receive driving instructions from
audible prompts.
• When on an active route, you can
select Route Summary or Route
Status using the touchscreen controls
or voice commands to view the Route
Summary Turn List or the Route
Status ETA. You can also turn voice
guidance on or off, cancel the route or
update the route. If you miss a turn, SYNC automatically asks
if you want the route updated. When
prompted, say "yes" and a new route is
delivered to your vehicle.
If your vehicle is equipped with the
navigation feature, SYNC Services
downloads your requested destination to
the navigation system. The navigation
system then calculates the route and
provides driving instructions. See
Navigation (page 371).
Disconnecting from SYNC Services
1. Press and hold the hang-up phone
button on the steering wheel.
2. Say "Good-bye" from the SYNC Services main menu.
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