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Potential Station IssuesAction
Cause
Issues
None. Broadcast issue.
Poor time-alignment by the
radio broadcaster.
Echo, stutter, skip or repeat
in audio. Increase or
decrease in audio volume.
None. Reception issue that
may clear up as you
continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or blending in
and out.
None. This is normal beha-
vior. Wait until the audio is
available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is avail-
able.
Audio mute delay when
selecting HD2/HD3,
multicast preset or Direct
Tune.
None. The station is not
available in your current
location.
The previously stored
multicast preset or direct
tune is not available in your
current reception area.
Cannot access HD2/HD3
multicast channel when
recalling a preset or from a
direct tune.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
Text information does not
match currently playing
audio.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
No text information shown
for currently selected
frequency.
None. This is normal beha-
vior.
Pressing Scan disables HD2-
HD7 channel search.
HD2-HD7 stations not found
when Scan is pressed.
* http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not
responsible for the content sent using HD
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion. Radio Voice Commands
If you are listening to the radio,
press the voice button on the
steering wheel controls. When
prompted, say any of the following
commands.
If you are not listening to the radio, press
the voice button and, after the tone, say
"Radio", then any of the following
commands.
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"RADIO""FM autoset preset <#>"
"<87.9-107.9>"
"FM preset <#>"
"<87.9-107.9> HD" 1
"FM 1"
"<530-1710>"
"FM 1 preset <#>"
"AM"
"FM 2"
"AM <530-1710>"
"FM 2 preset <#>"
"AM autoset"
"HD <#>" 1
"AM autoset preset <#>"
"Preset <#>"
"AM preset <#>"
"Radio off"
"Browse" 2
"Radio on"
"FM"
"Set PTY"
"FM <87.9-107.9>"
"Tune" 3
"FM <87.9-107.9> HD <#>" 1
"Help"
"FM autoset"
1 If available
2 If you have said "Browse", refer to the "Browse" chart later in this section.
3 If you have said "Tune", refer to the following "Tune" chart.
"TUNE"
"FM autoset"
"<530-1710>"
"FM autoset preset <#>"
"<87.9-107.9> HD <#>" *
"FM preset <#>"
"AM"
"FM1"
"AM <530-1710>"
"FM1 preset <#>"
"AM preset <#>"
"FM2"
"AM autoset"
"FM2 preset <#>"
"AM autoset preset <#>"
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"TUNE""HD <#>"*
"<87.9-107.9>"
"Preset <#>"
"FM"
"Help"
"FM <87.9-107.9>"
"FM <87.9-107.9> HD <#>"
* If available
SIRIUS® Satellite Radio (If
Activated)
Press the lower left corner of the
touchscreen, then select the
SIRIUS tab.
You Can
When You Select
Save a station by pressing and holding one of the memory
preset areas. There is a brief mute while the station is being
saved, then sound returns when it's done.
A memory preset area (on
the right side of the screen)
Enter the desired satellite channel number using the on-
screen keypad.
Direct Tune
Press repeatedly to change SIRIUS modes (SIRIUS 1, 2 or
3).
SIRIUS
Save the current song, artist, or team as a favorite. The
system alerts you when it plays again on any SIRIUS
channel.
ALERT
View a list of all available stations. Scroll and select the
desired station.
Browse
You can also lock or skip unwanted channels or view the
song/artist on other stations.
Hear a brief sampling of channels.
Scan
Replay audio on the current channel. You can replay
approximately 45 minutes of audio as long as you have
remained tuned to the current station. If you change
stations, the previous audio is erased.
Replay
· Press and release the seek buttons to hear the previous
or next song.
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You Can
When You Select
· Press and hold the seek buttons to advance to reverse
or fast forward in the current track.
· Press play or pause to play or pause the audio.
· Press Replay again to return to live audio if you had been
using the replay feature to replay audio.
Adjust more audio system settings:
Options
· Sound Settings adjusts Bass, Treble, Midrange, Balance
and Fade, THX Deep Note Demo (if equipped), DSP (if
equipped), Occupancy Mode (if equipped), and Speed
Compensated Volume settings.
· Set Category for Seek/Scan allows you to select a
category of music you would like to search for and then
choose to either seek or scan for the stations.
· Parental Lockout allows you to lock and unlock chan-
nels, change or reset your PIN or unlock all channels. To
use this feature you need your initial PIN which is 1234.
· Artist/Title Alerts*
allows you to select Artists and
Titles that you would like the system to alert you to when
they are playing on other channels. Press Edit Alerts to
delete or turn off alerts. You can also set all alerts to on
or off. When an alert appears on the screen, you can
choose to Tune to the channel, to Cancel the alert or to
Disable Alerts. If you are listening to a sporting event,
you can save your favorite teams so that the system can
alert you when they are playing on a satellite radio channel.
This is required when communicating with SIRIUS about
your account.
Electronic Serial Number
(ESN)
* SIRIUS does not support the Alert feature on all channels. Ford Motor Company shall
not be responsible for Alert feature variation.
SIRIUS Satellite Radio Information
Note: SIRIUS reserves the unrestricted right
to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Ford Motor Company shall not be
responsible for any such programming
changes.
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SIRIUS satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SIRIUS satellite radio system includes
hardware and a limited subscription term
which begins on the date of sale or lease
of the vehicle. Refer to your authorized
dealer for availability.For more information on extended
subscription terms (a service fee is
required), the online media player and a
complete list of SIRIUS satellite radio
channels, and other features, please visit
www.siriusxm.com in the United States,
www.sirius.ca in Canada, or call SIRIUS at
1-888-539-7474.
Satellite Radio Electronic Serial Number
(ESN)
You need your ESN to activate, modify or
track your satellite radio account. The ESN
is found on the System Information Screen
(SR ESN:XXXXXXXXXXXX). To access
your ESN, touch the bottom left corner of
the touchscreen. Touch SIRIUS, Options,
then ESN.
SIRIUS Satellite Radio Reception Factors and Troubleshooting
Potential Reception Issues
For optimal reception performance, keep the antenna
clear of snow and ice build-up and keep luggage and other
material as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one and
the audio system may mute.
Station overload
Your display may show ACQUIRING... to indicate the
interference and the audio system may mute.
Satellite radio signal interfer-
ence
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Troubleshooting TipsAction
Cause
Radio Display
None. This message should
disappear shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
ACQUIRING...
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See your
authorized dealer for service.
Internal module or system
failure present.
Sat Fault/SIRIUS System
Failure
Tune to another channel or
choose another preset.
Channel no longer available.
Invalid Channel
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Subscription not available
for this channel.
Unsubscribed Channel
The signal is currently being
blocked. When you move
into an open area, the signal
should return.
Loss of signal from the
SIRIUS satellite or SIRIUS
tower to the vehicle
antenna.
No Signal
None. The process may take
up to three minutes.
Update of channel
programming in progress.
Updating
Contact SIRIUS at 1-888-
539-7474 to reactivate or
resolve subscription issues.
Satellite service has been
deactivated by SIRIUS
satellite radio.
Call SIRIUS
1-888-539-7474
Using the channel guide,
unlock or unskip the chan-
nels.
All the channels in the
selected category are
skipped or locked.
No Channels Available
None.
SIRIUS has updated the
channels available for your
vehicle.
Subscription Updated
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SIRIUS Satellite Radio Voice
Commands
If you are listening to SIRIUS
satellite radio, press the voice
button on the steering wheel
controls. When prompted, say any of the
following commands. If you are not listening to SIRIUS satellite
radio, press the voice button and, after the
tone, say "SIRIUS", then any of the
following commands.
"SIRIUS"
"SAT 2 preset <#>"
"<0-223>"
"SAT 3"
""
"SAT 3 preset <#>"
"Preset <#>"
"SIRIUS off"
"SAT"
"SIRIUS on"
"SAT preset <#>"
"Sports game"1
"SAT 1"
"Tune"2
"SAT 1 Preset <#>"
"Help"
"SAT 2"
1 Late availability. If you have said "Sports game", refer to the following "Sports game"
chart.
2 If you have said "Tune", refer to the following "Tune" chart.
"SPORTS GAME"
"Tune to the game" "Tune to the game"
"Tune to the game" "Tune to the game" "Help"
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"TUNE"
"<0-223>"
"" "Preset <#>" "SAT"
"SAT 1"
"SAT 1 preset <#>" "SAT 2"
"SAT 2 preset <#>" "SAT 3"
"SAT 3 preset <#>" "Help"
CD
Press the lower left corner of the
touchscreen, then select the CD
tab.
You Can
When You Select
Repeat the currently playing track.
Repeat
Play the tracks in random order.
Shuffle
Hear a brief sampling of all available tracks.
Scan
See disc information.
More Info
Look through all available audio sources.
Browse
· Sound Adjust Bass, Treble, Midrange, Balance and Fade,
THX Deep Note Demo (if equipped), DSP (if equipped),
Occupancy Mode (if equipped), and Speed Compensated
Volume settings.
Options
· Compression Access compression settings.
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