2013 FORD E SERIES ESP

HD Radio Reception and Station Troubleshooting
Potential Reception Issues
Reception areaIf you are listening to a multicast station and
you are on the fringe of the reception area,
the station may mute due to weak signal
strength.
If you are listening to HD1, the system
switches back to the analog broadcast until
the digital broadcast is available again.
However, if you are listening to any of the
possible HD2 through HD7 multicast
channels, the station mutes and stays muted
unless it is able to connect to the digital
signal again.
Station blendingWhen a station is first received (aside from
HD2 through HD7 multicast stations), the
system first plays the station in the analog
version and then, if the receiver verifies the
station is an HD Radio station, it shifts to the
digital version. Depending on the station
quality, you may hear a slight sound change
when the station changes from analog to
digital. This shift from analog to digital sound
or digital back to analog, is known as
blending.
In order to provide the best possible experience, a contact form has been
developed to report any station issues found while listening to a station
broadcasting with HD Radio technology. Every station is independently
owned and operated. These stations are responsible for ensuring all
audio streams and data fields are accurate. See the following chart for
potential station issues.
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Potential Station Issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume.Poor time alignment
by the radio
broadcaster.None. This is a
broadcast issue.
Sound fading or
blending in and out.The radio is shifting
between analog and
digital audio.None. This is a
reception issue that
may clear up as you
continue to drive.
Audio mute delay
when selecting HD2 or
HD3, multicast preset
or direct tune.The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.None. This is normal
behavior. Wait until
the audio is available.
Cannot access HD2 or
HD3 multicast channel
when recalling a
preset or from a direct
tune.The previously stored
multicast preset or
direct tune is not
available in your
current reception area.None. The station is
not available in your
current location.
Text information does
not match currently
playing audio.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
No text information
shown for currently
selected frequency.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
HD2 through HD7
stations not found
when Scan is pressed.Pressing Scan disables
HD2 through HD7
channel search.None. This is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio™ Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
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When you select: You can:
Channel GuideSee a list of channels sorted by genre and also skip
or lock out certain channels. Select the desired
genre and choose a channel by pressing the channel
name button. You can then choose to Skip or Lock a
certain channel. A skipped channel is not accessible
using the tune knob, scan or seek functions. (To
access the skipped channel, select Direct Tune and
enter the channel number.) A locked channel can
only be accessed by entering the Channel Guide and
then entering the system’s PIN.
Direct TuneEnter the desired satellite channel number using the
on-screen keypad.
Set GenreAllows you to choose from a list of genres. Once a
genre is chosen and you press SEEK, it only looks
for channels in that genre.
MemoAllows you to save a song title and artist to the
system. When the saved song is playing on any
satellite radio channel, the system alerts you with a
pop-up in the lower status bar. You can either tune
to the station or ignore the pop-up. When you are in
the Memo screen, the following options are available:
Refreshallows you to refresh the current artist and
title information.
Song Alertallows you to store the song information
displayed in the Title Field. When the stored song is
played in the future, an audio and visual notification
is initiated.
Artist Alertallows you to store the artist
information currently displayed in the Artist Field.
When that artist is played again, the system alerts
you with a pop-up.
Alert On/Offallows you to select Artists and Titles
that you would like the system to alert you to when
they are playing on other channels.
Note:SIRIUSdoes not support the Alert feature
on all channels. Ford Motor Company shall not be
responsible for Alert feature variation.
Show PresetsDisplay presets at the bottom of the screen.
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SIRIUSInformation
Note:SIRIUS reserves the unrestricted right to change, rearrange, add or
delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming changes.
SIRIUS satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed SIRIUS
satellite radio system includes
hardware and a limited subscription term which begins on the date of
sale or lease of the vehicle. See your authorized dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a complete list of SIRIUS satellite
radio channels, and other features, please visit www.siriusxm.com in the
United States, www.sirius.ca in Canada, or call SIRIUS at 1–888–539–7474.
Satellite radio electronic serial number (ESN):You need your ESN
to activate, modify or track your satellite radio account. The ESN is
found on the System Information Screen (SR ESN:XXXXXXXXXXXX).
To access your ESN, press the I button on the navigation screen, then
select the System Info tab.
Potential satellite radio reception issues
Antenna obstructionsFor optimal reception performance, keep the
antenna clear of snow and ice build-up and
keep luggage and other material as far away
from the antenna as possible.
TerrainHills, mountains, tall buildings, bridges, tunnels,
freeway overpasses, parking garages, dense
tree foliage and thunderstorms can interfere
with your reception.
Station overloadWhen you pass a ground-based broadcast
repeating tower, a stronger signal may overtake
a weaker one and the audio system may mute.
Satellite radio signal
interferenceYour display may show ACQUIRING...to
indicate the interference and the audio system
may mute.
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User Device
If your vehicle is equipped with SYNC, there is a User Device tab. For
more information, see theSYNCchapter.
Line In (Auxiliary Input Jack)
Your vehicle is equipped with an audio input jack which allows a portable
audio device to be plugged into your vehicle’s audio system. To turn this
feature on, press the MEDIA hard button on the system.
For more information on the auxiliary input jack, seeAuxiliary input
jackin theAudio Systemschapter.
INFORMATION
Under the Information menu, you can access features such as Where Am
I? and SIRIUSTravel Link™, view your calendar, see system
information and get basic system help.
Press the I (Information) hard button to access these features.
Where Am I?
Press the I button and select the Where Am I? tab. The system gives you
your current GPS location (latitude and longitude), the current street
you are on as well as the street in front and behind the vehicle position
along with distance information.
Note:Not all tab selections shown here are available in all markets.
Check with your authorized dealer for availability.
SIRIUSTravel Link™ (If Equipped and If Activated)
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving, encourage the use of voice-operated
systems when possible and that you become aware of applicable state
and local laws that may affect use of electronic devices while driving.
Note:A paid subscription is required to access and use these features.
Go to www.siriusxm.com/travellink for more information.
SIRIUS Travel Link can help you locate the best gas prices, find movie
listings, get current traffic alerts, access the current weather map, get
accurate ski conditions and scores to current sports games.
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SOUND
The sound menu allows you to access and adjust settings, such as Bass,
Treble, Fade, Balance, Speed Compensated Volume (SCV) and the
visualizer. Press the SOUND hard button.
When you select: You can:
Bass/TrebleIncrease or decrease levels by pressing + or -.
Balance/FadeAdjust the sound between the left and right
speakers (Balance) and front and rear
speakers (Fade).
SCVHave the system automatically adjust radio
volume according to vehicle speed to
compensate for road and wind noise. Select a
level of compensation between 1 and 7 by
pressing the corresponding button.
VisualizerTurn the audio visualizer display on or off.
Note:Turning the visualizer setting to off
does not remove the visualizer on the home
screen. You need to select a different view in
order to remove the visualizer.
NAVIGATION SYSTEM
Your navigation system allows you to set a destination by using your
touchscreen or voice commands.
The navigation system contains map coverage for the United States,
Puerto Rico and U.S. Virgin Islands, Canada and Mexico.
Disclaimer
A disclaimer appears once per ignition cycle when the DEST button is
pressed. Press Accept to agree to the terms and access navigation
functions. If you do not press Accept, you only have access to
non-navigation functions. The disclaimer has information similar to the
following:
•Always obey local traffic regulations.
•It is recommended to program the system only when stopped.
•Some functions are unavailable while the vehicle is in motion to help
minimize distraction.
•Periodic map updates are available at an additional cost.
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When you select: You can:
Map Scrolling Single scroll modeallows you to press and
release on the map display to bring the
pressed position to the center of the screen.
The scroll mode times out after five minutes
of inactivity.
Continuous scroll modeallows you to press
and hold to begin scrolling continuously in
one of eight directions closest to the point
that is pressed. The scroll continues until the
map is released, and increases in speed after
three seconds. This is not possible if the
vehicle is moving. The scroll mode times out
after five minutes of inactivity.
*Requires SIRIUS Travel Link™ to be activated.
Navteq is the digital map provider for the navigation application. If you
find map data errors, you may report them directly to Navteq by going to
http://mapreporter.navteq.com. Navteq evaluates all reported map errors
and responds with the result of their investigation by e-mail.
Navigation Map Updates
Annual navigation map updates are available for purchase through your
dealership, by calling 1-800-NAVMAPS (in Mexico, call
01–800–557–5539) or going to www.navigation.com/ford. You need to
specify the make and model of your vehicle to determine if there is an
update available.
Navigation Voice Commands
When in navigation mode, press the voice button on the
steering wheel control. After the tone, say “Navigation”, then
any of the following commands:
“NAVIGATION”
“Cancel next waypoint” “Show destination”
“Cancel route” “Show heading up”
“Destination”
*“Show map”
“Destination ” “Show next waypoint”
“Destination ” “Show north up”
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provided, then the terms of this EULA shall apply, except that the MS,
Microsoft Corporation or affiliate entity providing the Supplemental
Component(s) shall be the licensor of the Supplemental Component(s).
FORD MOTOR COMPANY, MS, Microsoft Corporation, their affiliates
and/or their designated agent reserve the right to discontinue without
liability any Internet-based services provided to you or made available to
you through the use of the SOFTWARE.
•Links to Third Party Sites:The MS SOFTWARE may provide you
with the ability to link to third party sites through the use of the
SOFTWARE. The third party sites are not under the control of MS,
Microsoft Corporation, their affiliates and/or their designated agent.
Neither MS nor Microsoft Corporation nor their affiliates nor their
designated agent are responsible for (i) the contents of any third
party sites, any links contained in third party sites, or any changes or
updates to third party sites, or (ii) webcasting or any other form of
transmission received from any third party sites. If the SOFTWARE
provides links to third party sites, those links are provided to you only
as a convenience, and the inclusion of any link does not imply an
endorsement of the third party site by MS, Microsoft Corporation,
their affiliates and/or their designated agent.
•Obligation to Drive Responsibly:You recognize your obligation to
drive responsibly and keep attention on the road. You will read and
abide with the DEVICE operating instructions particularly as they
pertain to safety and assumes any risk associated with the use of the
DEVICE.
UPGRADES AND RECOVERY MEDIA:If the SOFTWARE is provided
by FORD MOTOR COMPANY separate from the DEVICE on media such
as a ROM chip, CD ROM disk(s) or via web download or other means,
and is labeled “For Upgrade Purposes Only” orFor Recovery Purposes
Onlyyou may install one (1) copy of such SOFTWARE onto the
DEVICE as a replacement copy for the existing SOFTWARE, and use it
in accordance with this EULA, including any additional EULA terms
accompanying the upgrade SOFTWARE.
INTELLECTUAL PROPERTY RIGHTS:All title and intellectual
property rights in and to the SOFTWARE (including but not limited to
any images, photographs, animations, video, audio, music, text and
“applets,” incorporated into the SOFTWARE), the accompanying printed
materials, and any copies of the SOFTWARE, are owned by MS,
Microsoft Corporation, FORD MOTOR COMPANY, or their affiliates or
suppliers. The SOFTWARE is licensed, not sold. You may not copy the
printed materials accompanying the SOFTWARE. All title and intellectual
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