2013 FORD E SERIES service

Wheels and Tires 242
Tirecare ...........................................244
Using snow chains....................................261
Tire Pressure Monitoring System (TPMS)...................262
Changing a road wheel.................................269
Technical specifications.................................276
Wheel lug nut torque..................................276
Capacities and Specifications 278
Engine specifications..................................278
Engine drivebelt......................................279
Part numbers........................................285
Vehicle identification number............................286
Vehicle certification label...............................287
Transmission code designation............................288
Accessories 289
Accessories.........................................289
Ford Extended Service Plan 291
Scheduled Maintenance 294
Normal scheduled maintenance and log.....................299
SYNC310
Pairing your phone for the first time.......................315
911 Assist™.........................................329
Vehicle Health Report..................................332
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Symbol Description Symbol Description Symbol Description
Heated rear
windowInterior
luggage
compartment
releaseJack
Lighting
controlLow tire
pressure
warningMaintain
correct fluid
level
Panic alarmParking aid
systemParking
brake system
Power
steering fluidPower
windows
front and
rearPower
window
lockout
Service
engine soonSide airbagStability
control
Windshield
defrost and
demistWindshield
washer and
wiper
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. Additionally, when your vehicle is in for service or repair,
Ford Motor Company, Ford of Canada, and service and repair facilities
may access or share among them data for vehicle improvement purposes.
For U.S. only (if equipped), if you choose to use the SYNCVehicle
Health Report, you consent that certain diagnostic information may also
be accessed electronically by Ford Motor Company and Ford authorized
service facilities, and that the diagnostic information may be used for any
purpose. See theSYNCchapter for more information.
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Note: Including to the extent that any law pertaining to Event Data
Recorders applies to SYNCor its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash involving
the deployment of an airbag or, in certain vehicles, the activation of
the fuel pump shut-off. Certain versions or updates to 911 Assist
may also be capable of being used to electronically or verbally
provide to 911 operators the vehicle location (such as latitude and
longitude), and/or other details about the vehicle or crash or
personal information about the occupants to assist 911 operators
to provide the most appropriate emergency services. If you do not
want to disclose this information, do not activate the 911 Assist
feature. See your SYNCchapter for more information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only), the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”), only to help provide you with the directions,
traffic reports, or business searches that you request. If you do
not want Ford or its vendors to receive this information, do not
activate the service. Ford Motor Company and the vendors it uses
to provide you with this information do not store your vehicle
travel information. For more information, see Traffic, Directions
and Information, Terms and Conditions. See your SYNC
supplement for more information.
CALIFORNIA PROPOSITION 65
WARNING:Some constituents of engine exhaust, certain vehicle
components, certain fluids contained in vehicles and certain
products of component wear contain or emit chemicals known to the
State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Note:Certain components in your vehicle, such as airbag modules,
safety belt pretensioners, and remote control batteries, may contain
perchlorate material. Special handling may apply for service or vehicle
end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate for
more information.
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FORD CREDIT (U.S. ONLY)
Ford Credit offers a full range of financing and lease plans to help you
acquire your vehicle. If you have financed or leased your vehicle through
Ford Credit, thank you for your business.
For your convenience, we offer a number of ways to contact us, as well
as help manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit, as well as access to
Account Manager, please go to www.fordcredit.com.
REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft
parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking for
the Ford, FoMoCo or Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides
years of service is to have it maintained in line with our
recommendations using parts that conform to the specifications detailed
in this owner’s manual. Genuine Ford and Motorcraft parts meet or
exceed these specifications.
Collision Repairs
We hope that you never experience a collision, but accidents do happen.
Genuine Ford replacement collision parts meet our stringent
requirements for fit, finish, structural integrity, corrosion protection and
dent resistance. During vehicle development, we validate that these parts
deliver the intended level of protection as a whole system. A great way
to know for sure you are getting this level of protection is to use genuine
Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only
replacement parts that benefit from a Ford Warranty. Damage caused to
your vehicle as a result of the failure of non-Ford parts may not be
covered by the Ford Warranty. For additional information, see the terms
and conditions of the Ford Warranty.
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SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, see the warranty
information that is provided to you along with your owner’s manual.
Special Instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING:Please read theSupplementary Restraints System
chapter. Failure to follow the specific warnings and instructions
could result in personal injury.
WARNING:Front seat mounted rear-facing child or infant seats
shouldNEVERbe placed in front of an active passenger airbag.
Notice to owners of pickup trucks and utility type vehicles
WARNING:Utility vehicles have a significantly higher rollover
rate than other types of vehicles.
Before you drive your vehicle, please read this Owner’s Manual carefully.
Your vehicle is not a passenger car. As with other vehicles of this type,
failure to operate your vehicle correctly may result in loss of vehicle
control, vehicle rollover, personal injury or death.
Using your vehicle as an ambulance
If your light truck is equipped with the Ford Ambulance Preparation
Package, it may be utilized as an ambulance. Ford urges ambulance
manufacturers to follow the recommendations of theFord Incomplete
Vehicle Manual, Ford Truck Body Builder’s Layout Bookand the
Qualified Vehicle Modifiers (QVM) Guidelinesas well as pertinent
supplements. For additional information, please contact the Truck Body
Builders Advisory Service at http://www.fleet.ford.com/truckbbas/ and
then by selecting “Contact Us” or by phone at 1–877–840–4338.
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PRINCIPLES OF OPERATION
WARNING:Airbags DO NOT inflate slowly or gently, and the
risk of injury from a deploying airbag is the greatest close to the
trim covering the airbag module.
WARNING:All occupants of your vehicle, including the driver,
should always properly wear their safety belts, even when an
airbag supplemental restraint system is provided.
WARNING:Always transport children 12 years old and under in
the back seat and always properly use appropriate child
restraints.
WARNING:Never place your arm over the airbag module as a
deploying airbag can result in serious arm fractures or other
injuries.
WARNING:Airbags can kill or injure a child in a child seat.
NEVER place a rear-facing child seat in front of an active airbag.
If you must use a forward-facing child seat in the front seat, move the
seat all the way back.
WARNING:Do not attempt to service, repair, or modify the
airbag supplemental restraint systems or its fuses. Contact your
authorized dealer as soon as possible.
WARNING:Several airbag system components get hot after
inflation. Do not touch them after inflation.
WARNING:If the airbag has deployed, the airbag will not
function again and must be replaced immediately. If the airbag is
not replaced, the unrepaired area will increase the risk of injury in a
collision.
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WARNING:If the OFF light is illuminated when the passenger
airbag switch is in the ON position and the ignition switch is in
ON, have the passenger airbag switch serviced at an authorized dealer
immediately.
The passenger airbag remains off until you turn it back on.
1. Insert the ignition key and turn
the switch to on.
2. The OFF light will briefly
illuminate when the ignition is
turned on. This indicates that the
passenger airbag is operational.
The passenger side airbag should always be on (the airbag OFF light
shouldnotbe illuminated) unless the passenger is a person who meets
the requirements stated either in Category 1, 2 or 3 of the
NHTSA/Transport Canada deactivation criteria which follows.
The vast majority of drivers and passengers are much safer with an
airbag than without. To do their job and reduce the risk of life
threatening injuries, airbags must open with great force, and this force
can pose a potentially deadly risk in some situations, particularly when a
front seat occupant is not properly buckled up. The most effective way
to reduce the risk of unnecessary airbag injuries without reducing the
overall safety of the vehicle is to make sure all occupants are properly
restrained in the vehicle, especially in the front seat. This provides the
protection of safety belts and permits the airbags to provide the
additional protection they were designed to provide. If you choose to
deactivate your airbag, you are losing the very significant risk reducing
benefits of the airbag and you are also reducing the effectiveness of the
safety belts, because safety belts in modern vehicles are designed to
work as a safety system with the airbags.
OFF
ON OFFPASSENGER
AIRBAG
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A difficulty with the system is indicated by one or more of the following:
•The readiness light will either flash or stay lit.
•The readiness light will not illuminate immediately after the
ignition is turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and/or light are repaired.
If any of these things happen, even intermittently, have the supplemental
restraint system serviced at an authorized dealer immediately. Unless
serviced, the system may not function properly in the event of a
collision.
The safety belt pretensioners and the airbag supplemental restraint
system are designed to activate when the vehicle sustains longitudinal
deceleration sufficient to cause the restraints control module to deploy a
safety device.
The fact that the safety belt pretensioners or airbags did not activate in a
collision does not mean that something is wrong with the system. Rather,
it means the restraints control module determined the accident
conditions (crash severity, belt usage, etc.) were not appropriate to
activate these safety devices.
•Front airbags are designed to activate only in frontal and near-frontal
collisions (not rollovers, side impacts or rear impacts) unless the
collision causes sufficient longitudinal deceleration.
•The safety belt pretensioners are designed to activate in frontal or
near-frontal collisions and may deploy in rollovers if the vehicle is
equipped with roll stability control.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as possible. Airbags MUST BE
disposed of by qualified personnel.
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