2013 FORD C MAX service

If the fuel fill inlet was not properly closed, a Check Fuel Fill Inlet
message may appear on the information display screen. At the next
opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle inP(Park) and turn the ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel
fill opening.
4. Insert either the fuel fill nozzle or the fuel fill funnel provided with the
vehicle several times to dislodge any debris and/or allow the inlet to
close properly.
If this action corrects the problem, the message may not reset
immediately. It may take several driving cycles for the message to turn
off. A driving cycle consists of an engine start-up (after four or more
hours with the engine off) followed by city/highway driving. Continuing
to drive with the message on may cause the service engine soon lamp to
turn on as well.
RUNNING OUT OF FUEL
Avoid running out of fuel because this situation may have an adverse
effect on vehicle components.
If you have run out of fuel:
•You may need to cycle the ignition from off to on after refueling to
allow the fuel system to pump the fuel from the tank to the engine.
•Normally, adding 1 gallon (3.8 liters) of fuel is enough to restart the
engine. If the vehicle is out of fuel and on a steep grade, more than
1 gallon (3.8 liters) may be required.
•The service engine soon indicator may come on. For more information
on the service engine soon indicator, refer toWarning lamps and
indicatorsin theInstrument Clusterchapter.
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Your vehicle is equipped with various emission control components
and a catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
converter and other emission control components continue to work
properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
•Have the items listed inScheduled Maintenance Information
performed according to the specified schedule.
The scheduled maintenance items listed inScheduled Maintenance
Informationare essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraft® or Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
Illumination of the service engine soon indicator, charging system
warning light or the temperature warning light, fluid leaks, strange odors,
smoke or loss of engine power could indicate that the emission control
system is not working properly.
An improperly operating or damaged exhaust system may allow exhaust
to enter the vehicle. Have a damaged or improperly operating exhaust
system inspected and repaired immediately.
Do not make any unauthorized changes to your vehicle or engine.
By law, vehicle owners and anyone who manufactures, repairs, services,
sells, leases, trades vehicles, or supervises a fleet of vehicles are not
permitted to intentionally remove an emission control device or prevent
it from working. Information about your vehicle’s emission system is on
the Vehicle Emission Control Information Decal located on or near the
engine. This decal also lists engine displacement.
Please consult your warranty information for complete emission warranty
information.
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On-board Diagnostics (OBD-II)
Your vehicle is equipped with a computer that monitors the engine’s
emission control system. This system is commonly known as the
on-board diagnostics system (OBD-II). The OBD-II system protects
the environment by ensuring that your vehicle continues to meet
government emission standards. The OBD-II system also assists your
authorized dealer in properly servicing your vehicle.
When the service engine soon indicator illuminates, the OBD-II
system has detected a malfunction. Temporary malfunctions
may cause the service engine soon indicator to illuminate.
Examples are:
1. The vehicle has run out of fuel—the engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel—the engine may misfire or run
poorly.
3. The fuel fill inlet may not have been properly closed. SeeEasy Fuel®
No Cap Fuel Systemin this chapter.
4. Driving through deep water—the electrical system may be wet.
These temporary malfunctions can be corrected by filling the fuel tank
with good quality fuel, properly closing the fuel fill inlet or letting the
electrical system dry out. After three driving cycles without these or any
other temporary malfunctions present, the service engine soon indicator
should stay off the next time the engine is started. A driving cycle
consists of a cold engine start-up followed by mixed city or highway
driving. No additional vehicle service is required.
If the service engine soon indicator remains on, have your vehicle
serviced at the first available opportunity. Although some malfunctions
detected by the OBD-II may not have symptoms that are apparent,
continued driving with the service engine soon indicator on can result
in increased emissions, lower fuel economy, reduced engine and
transmission smoothness, and can lead to more costly repairs.
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Readiness for Inspection/Maintenance (I/M) Testing
Some state, provincial and local governments may have
Inspection/Maintenance (I/M) programs to inspect the emission control
equipment on your vehicle. Failure to pass this inspection could prevent
you from getting a vehicle registration.
If the service engine soon indicator is on or the bulb does not
work, the vehicle may need to be serviced. SeeOn-board
Diagnostics (OBD-II)in this chapter.
Your vehicle may not pass the I/M test if the service engine soon
indicator is on or not working properly (bulb is burned out), or if the
OBD-II system has determined that some of the emission control systems
have not been properly checked. In this case, the vehicle is considered
not ready for I/M testing.
If the vehicle’s engine or transmission has just been serviced, or the
battery has recently run down or been replaced, the OBD-II system may
indicate that the vehicle is not ready for I/M testing. To determine if the
vehicle is ready for I/M testing, turn the ignition key to the on position
for 15 seconds without cranking the engine. If the service engine soon
indicator blinks eight times, it means that the vehicle is not ready for I/M
testing; if the service engine soon indicator stays on solid, it means that
the vehicle is ready for I/M testing.
The OBD-II system is designed to check the emission control system
during normal driving. A complete check may take several days. If the
vehicle is not ready for I/M testing, the following driving cycle consisting
of mixed city and highway driving may be performed:
15 minutes of steady driving on an expressway or highway followed by
20 minutes of stop-and-go driving with at least four 30-second idle
periods.
Allow the vehicle to sit for at least eight hours without starting the
engine. Then, start the engine and complete the above driving cycle.
The engine must warm up to its normal operating temperature. Once the
engine is started, do not turn off the engine until the above driving cycle
is complete. If the vehicle is still not ready for I/M testing, the above
driving cycle will have to be repeated.
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HIGH-VOLTAGE BATTERY
WARNING:This battery pack should only be serviced by an
authorized electric vehicle technician. Improper handling can
result in personal injury or death.
Your vehicle consists of various high-voltage components and wiring.
All of the high-voltage power flows through specific wiring assemblies
which are labeled as such or are covered with a solid orange convolute,
or orange striped tape, or both. Do not come in contact with these
components.
The high-voltage battery system is a high-voltage, lithium-ion battery
system. The pack is located in the rear cargo area. The high-voltage
battery system uses an air cooled system to regulate the high-voltage
battery temperature and help maximize high-voltage battery life.
The high-voltage battery is equipped with air vents in the package tray
that help to regulate its temperature. It is important to keep these
openings free of obstructions. Do not block the flow of cabin air to this
area.
No regular maintenance is required.
Note:C-MAX Energi vehicles will require regular charging.
CHARGING THE HIGH-VOLTAGE BATTERY (C-MAX ENERGI ONLY)
WARNING:Do not use the 120 volt convenience cord with an
extension cord or adapter.
WARNING:In Canada, do not use the 120 volt convenience cord
in commercial garages.
WARNING:This equipment has arcing or sparking parts that
should not be exposed to flammable vapors. This equipment
should be located at least 18 inches (80 mm) above the floor.
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HIGH-VOLTAGE SERVICE DISCONNECT
The high-voltage service disconnect shuts off power from the
high-voltage battery.
Disabling the High-Voltage Battery
Note:There is a disconnect circuit in your vehicle. Disconnecting the
circuit will automatically disable the high-voltage battery.
To disable the high-voltage battery and stop all high-voltage electric
activity in the vehicle you can access high-voltage disconnect circuit.
To do this, you must unplug the circuit from the circuit port that is
connected to the high-voltage battery.
In full hybrid vehicles the high-voltage disconnect circuit is located
behind the rear fold-down seats, near the left side of the vehicle.
In plug-in hybrid vehicles the disconnect circuit is located behind the
rear fold down seats near on the right side of the vehicle. To access
this circuit:
1. Fold down the rear seats.
2. Remove the cover panel. A cut
out area will be visible which allows
your hand access to the circuit.
3. Slide the handle on the service
disconnect outboard.
•On C-MAX vehicles, slide the
service disconnect handle to the
left.
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•On C-MAX Energi vehicles, slide the
service disconnect handle to the right.
4. Pull the handle toward you and
remove the circuit from the vehicle
to disable the high-voltage battery.
Reverse this procedure to reinstall the service disconnect.
Reactivating the high-voltage battery
Note:If you have manually disconnected your high-voltage shutoff
circuit you will need to reconnect the circuit before it can be reactivated.
The vehicle will detect if the electrical system is safe and reactivate
automatically.
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GENERAL INFORMATION
Note:Occasional brake noise is normal. If a metal-to-metal, continuous
grinding or continuous squeal sound is present, the brake linings may
be worn out and should be inspected by an authorized dealer. If your
vehicle has continuous vibration or shudder in the steering wheel while
braking, you should take it to an authorized dealer for inspection.
Note:Brake dust may accumulate on the wheels, even under normal
driving conditions. Some dust is inevitable as the brakes wear and does
not contribute to brake noise. See theVehicle Carechapter for wheel
cleaning instructions.
See theInstrument Clusterchapter for information on the
brake system warning light.
Wet brakes result in reduced braking efficiency. Gently press the brake
pedal a few times when driving from a car wash or standing water to dry
the brakes.
Brake Over Accelerator
If the accelerator pedal becomes stuck or entrapped, apply steady and
firm pressure to the brake pedal to slow your vehicle and reduce engine
power. If you experience this condition, apply the brakes and bring
your vehicle to a safe stop. Turn the engine off, shift to positionPand
apply the parking brake, then inspect the accelerator pedal for any
interferences. If none are found and the condition persists, have your
vehicle towed to the nearest authorized dealer.
Anti-Lock Brake System
This system helps you maintain steering control during emergency stops
by keeping the brakes from locking.
The anti-lock brake system lamp momentarily illuminates when
the ignition is turned on. If the light does not illuminate during
start-up, remains on or flashes, the anti-lock brake system may
be disabled and may need to be serviced.
If the anti-lock brake system is disabled, normal braking is still
effective. If the brake warning lamp illuminates with the parking
brake released, have your brake system serviced immediately.
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