2013 FORD C MAX service

Keyless Vehicle / Immobilizer
MessageAction / Description
Press Brake to Start Displayed as a reminder to apply
the brake as needed when starting.
Press Brake + Start Button Displayed as a reminder to apply
the brake and push the start
button to start the vehicle.
Place Key in Backup Slot Displayed as needed by the system
for proper function.
Restart Now or Key is Needed Displayed when the start/stop
button is pressed to shut off the
engine and a Intelligent Access
Key is not detected inside the
vehicle.
Key Programmed x Keys Total Displayed during spare key
programming, when an intelligent
access key is programmed to the
system.
Max Number of Keys Learned Displayed during spare key
programming when the maximum
number of keys have been
programmed.
Could Not Program Integrated Key This message is displayed when
there is a problem programming a
spare key. See your authorized
dealer for service.
Information Displays131
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USA(fus)

Maintenance Message Action / Description
See Manual Indicates a powertrain or
high-voltage charge system fault
has been detected. If the indicator
stays on or continues to come on,
contact your authorized dealer as
soon as possible.
Service Tire Mobility Kit Displayed when the kit needs
service. See your authorized
dealer.
Oil Maintenance Displays when EV functionality is
disabled and the engine is running
to maintain oil quality. Refer to the
Maintenancechapter for more
information.
MyKey® Message Action / Description
MyKey not Created Displayed during key programming
when MyKey® cannot be
programmed.
MyKey active Drive Safely Displays when MyKey® is active.
Speed Limited to xx MPH/km/h Displays when starting the vehicle
and MyKey® is in use and the
MyKey speed limit is on.
Near Vehicle Top Speed Displays when a MyKey® is in use
and the MyKey speed limit is on
and the vehicle speed is
approaching 80 mph (130 km/h).
Vehicle at Top Speed of MyKey
SettingDisplays when a MyKey® is in use
and the MyKey speed limit is on
and the vehicle reaches 80 mph
(130 km/h).
Check Speed Drive Safely Displayed when a MyKey® is in
use and the optional setting is
on and the vehicle exceeds a
preselected speed.
Information Displays133
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USA(fus)

MyKey® Message Action / Description
Buckle Up to Unmute Audio Displays when a MyKey® is in use
and Belt-Minder® is activated.
MyKey Park Aid Cannot be
DeactivatedDisplays when a MyKey® is in use
and park aid is activated.
Traction Control On - MyKey
SettingDisplays when a MyKey® is in use
and the traction control is always
set to on.
Park Aid Message Action / Description
Check Park Aid Displayed when the transmission is
in R (Reverse) and the park aid is
disabled.
Rear Park Aid On Off Displays the park aid status.
Check Rear Park Aid Displayed when the transmission is
in R (Reverse) and the park aid is
disabled.
Check Front Park Aid Displayed when the transmission is
in R (Reverse) and the park aid is
disabled.
Park Aid Malfunction Displays when there is a
malfunction with the park aid
system.
Power Steering Message Action / Description
Service Power Steering The power steering system has
detected a condition that requires
service. See your authorized
dealer.
Service Power Steering Now The power steering system has
detected a condition within the
power steering system that
requires service immediately.
See your authorized dealer.
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2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Satellite Radio Reception Factors
Potential satellite radio reception issues
Antenna
obstructionsFor optimal reception performance, keep the
antenna clear of snow and ice build-up and
keep luggage and other material as far away
from the antenna as possible.
TerrainHills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with your reception.
Station overload
When you pass a ground-based broadcast
repeating tower, a stronger signal may overtake
a weaker one and the audio system may mute.
Satellite radio signal
interferenceYour display may show ACQUIRING...to
indicate the interference and the audio
system may mute.
SIRIUS Satellite Radio Service
Note:SIRIUS reserves the unrestricted right to change, rearrange, add or
delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming changes.
SIRIUS satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed SIRIUS
satellite radio system includes
hardware and a limited subscription term which begins on the date of
sale or lease of your vehicle. See an authorized dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a complete list of SIRIUS satellite
radio channels, and other features, please visit www.siriusxm.com in the
United States, www.sirius.ca in Canada, or call SIRIUS at 1–888–539–7474.
148Audio System
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Satellite Radio Electronic Serial Number (ESN)
You need your ESN to activate, modify or track your satellite radio
account. When in satellite radio mode, you can view this number by
pressingSIRIUSand memory preset 1 at the same time. To access your
ESN, press the bottom left corner of the touchscreen, thenSIRIUS>
Options.
Troubleshooting
Radio display Condition Possible action
Acquiring Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
Sat Fault/SIRIUS
system failureThere is an internal
module or system
failure present.If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault. See
an authorized dealer
for service.
Invalid Channel The channel is no
longer available.Tune to another
channel or choose
another preset.
Unsubscribed Channel Your subscription
does not include this
channel.Contact SIRIUS at
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
Audio System149
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USA(fus)

Radio display Condition Possible action
No Signal The signal is lost from
the SIRIUS satellite or
SIRIUS tower to your
vehicle antenna.The signal is blocked.
When you move into
an open area, the
signal should return.
Updating Update of channel
programming in
progress.No action required.
The process may take
up to three minutes.
Call SIRIUS
1–888–539–7474Your satellite service is
no longer available.Call SIRIUS at
1–888–539–7474 to
resolve subscription
issues.
None Found. Check
Channel Guide.All the channels in the
selected category are
either skipped or
locked.Use the channel guide
to turn off the Lock or
Skip function on that
station.
Subscription Updated SIRIUS has updated
the channels available
for your vehicle.No action required.
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2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Question Answer
What is the fan
noise I hear from
the rear of my
hybrid?The fan noise comes from a fan located inside the
high voltage battery. This fan turns on when the
battery requires cooling air. The fan speed, and
associated noise level, will change according to
the amount of cooling required to maintain good
performance. Maintaining the battery temperature at
optimal conditions also prolongs the useful life of
the battery and helps to achieve better fuel
economy.
What is the
engine oil change
service interval?The engine oil should be changed every 10000 miles
(16000 km) under normal operating conditions. See
theScheduled maintenance information.
Can I put E15 or
E85 in my
vehicle, and how
will it affect my
fuel economy?Your hybrid vehicle can use E15 (15% ethanol, 85%
gasoline) fuel, but you may notice slightly reduced
fuel economy because ethanol contains less energy
per gallon than gasoline. Your hybrid vehicle is not
designed to use E85 (85% ethanol).
How long will my
high voltage
battery last?
Does it need
maintenance?The high voltage battery system is designed to last
the life of the vehicle and requires no maintenance.
Can you charge
the battery with
aplugintoan
A/C outlet?There are no provisions for charging the high
voltage battery from a power supply external to the
vehicle. (For C-MAX Energi vehicles, the vehicle can
be plugged into a 110 volt outlet with charge cord
provided.)
Can I tow the
hybrid behind my
motor home with
all four wheels
down?Yes. Your hybrid vehicle can be flat-towed without
modification. See theRecreational towingsection
in theTowingchapter for more information.
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USA(fus)

If the fuel fill inlet was not properly closed, a Check Fuel Fill Inlet
message may appear on the information display screen. At the next
opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle inP(Park) and turn the ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel
fill opening.
4. Insert either the fuel fill nozzle or the fuel fill funnel provided with the
vehicle several times to dislodge any debris and/or allow the inlet to
close properly.
If this action corrects the problem, the message may not reset
immediately. It may take several driving cycles for the message to turn
off. A driving cycle consists of an engine start-up (after four or more
hours with the engine off) followed by city/highway driving. Continuing
to drive with the message on may cause the service engine soon lamp to
turn on as well.
Using the Easy Fuel™ Capless Fuel System (C-MAX Energi Only)
WARNING:The fuel system may be under pressure. Insert the
fuel nozzle slowly. If you hear a hissing sound near the fuel filler
door, do not refuel until the sound stops. Otherwise, fuel may spray
out, which could cause serious personal injury.
Note:Your vehicle features a locking fuel door and an Easy Fuel™
system which has a auto-sealing feature that locks the fuel tank refueling
valve. Before you can refuel your vehicle you must first press the button
located on your instrument panel. Pressing this button will unlock the
fuel tank refueling valve allowing the fuel filler door to open so that the
fuel filler nozzle can be inserted into the fuel tank. This could take up to
15 seconds before the fuel filler door pops open allowing the insertion of
the fuel filler nozzle. In the event that the fuel valve does not unlock
automatically you can pull the manual override lever located in the
trunk. This will open the refueling door and allow access to fill your
vehicle.
Fuel and Refueling195
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Owners Guide gf, 3rd Printing, January 2013
USA(fus)