KNEE AIRBAG
A driver’s knee airbag is located under or within the instrument panel.
During a crash, the restraints control module may activate the driver’s
knee airbag based on crash severity and occupant conditions. Under
certain crash and occupant conditions, the driver’s knee airbag may
deploy but the driver’s front airbag may not activate. As with front and
side airbags, it is important to be properly seated and restrained to
reduce the risk of death or serious injury.
Note:The driver’s knee airbag has a lower deployment threshold than
the front airbags. During certain crashes, it is possible that the driver’s
knee airbag and safety belt pretensioner will deploy, but not the driver’s
front airbag.
To know if the knee airbag is operating properly, seeCrash
Sensors and Airbag Indicatorin this chapter.
SIDE AIRBAGS
WARNING:Do not place objects or mount equipment on or near
the airbag cover, on the side of the seat backs (of the front seats),
or in front seat areas that may come into contact with a deploying airbag.
Failure to follow these instructions may increase the risk of personal
injury in the event of a crash.
WARNING:Do not use accessory seat covers. The use of
accessory seat covers may prevent the deployment of the side
airbags and increase the risk of injury in an accident.
WARNING:Do not lean your head on the door. The side airbag
could injure you as it deploys from the side of the seat back.
WARNING:Do not attempt to service, repair, or modify the
airbag, its fuses or the seat cover on a seat containing an airbag,
as you could be seriously injured or killed. Contact your authorized
dealer as soon as possible.
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WARNING:If the side airbag has deployed, the airbag will not
function again. The side airbag system (including the seat) must
be inspected and serviced by an authorized dealer. If the airbag is not
replaced, the unrepaired area will increase the risk of injury in a crash.
The side airbags are located on the outboard side of the seat backs of
the front seats. In certain lateral crashes, the airbag on the side affected
by the crash will be inflated. The airbag was designed to inflate between
the door panel and occupant to further enhance the protection provided
occupants in side impact crashes.
The system consists of the
following:
•a tag on the seat back indicating
that side airbags are found on
your vehicle
•side airbags located inside the
seat back of the driver and front
passenger seats.
•crash sensors and monitoring system with readiness
indicator. SeeCrash Sensors and Airbag Indicatorlater in
this chapter.
•front passenger sensing system.
Note:The passenger sensing system will deactivate the passenger
seat-mounted side airbag if it detects an empty passenger seat.
The design and development of the side airbag system included
recommended testing procedures that were developed by a group of
automotive safety experts known as the Side Airbag Technical Working
Group. These recommended testing procedures help reduce the risk of
injuries related to the deployment of side airbags.
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SAFETY CANOPY® CURTAIN AIRBAGS
WARNING:Do not place objects or mount equipment on or near
the headliner at the siderail that may come into contact with a
deploying curtain airbag. Failure to follow these instructions may
increase the risk of personal injury in the event of a crash.
WARNING:Do not lean your head on the door. The curtain
airbag could injure you as it deploys from the headliner.
WARNING:Do not attempt to service, repair, or modify the
curtain airbags, its fuses, the A, B, or C pillar trim, or the
headliner on a vehicle containing curtain airbags, as you could be
seriously injured or killed. Contact your authorized dealer as soon
as possible.
WARNING:All occupants of your vehicle including the driver
should always wear their safety belts even when an airbag
supplemental restraint system and curtain airbag is provided. Failure to
properly wear your safety belt could seriously increase the risk of injury
or death.
WARNING:To reduce risk of injury, do not obstruct or place
objects in the deployment path of the curtain airbag.
WARNING:If the curtain airbags have deployed, the curtain
airbags will not function again. The curtain airbags (including the
A, B and C pillar trim and headliner) must be inspected and serviced
by an authorized dealer. If the curtain airbag is not replaced, the
unrepaired area will increase the risk of injury in a crash.
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CRASH SENSORS AND AIRBAG INDICATOR
WARNING:Modifying or adding equipment to the front end of
your vehicle (including frame, bumper, front end body structure
and tow hooks) may affect the performance of the airbag system,
increasing the risk of injury. Do not modify the front end of your
vehicle.
Your vehicle has a collection of crash and occupant sensors which
provide information to the restraints control module which deploys
(activates) the front safety belt pretensioners, driver airbag, passenger
airbag, seat mounted side airbags, and the Safety Canopy. Based on the
type of accident (frontal impact, side impact or rollover) the restraints
control module will deploy the appropriate safety devices.
The restraints control module also monitors the readiness of the above
safety devices plus the crash and occupant sensors. The readiness of the
safety system is indicated by a warning indicator light in the instrument
cluster or by a backup tone if the warning light is not working. See the
Instrument Clusterchapter. Routine maintenance of the airbag is not
required.
A difficulty with the system is indicated by one or more of the following:
•The readiness light will either flash or stay lit.
•The readiness light will not illuminate immediately after the
ignition is turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem or light are repaired.
If any of these things happen, even intermittently, have the supplemental
restraint system serviced at an authorized dealer immediately. Unless
serviced, the system may not function properly in the event of a crash.
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Overdrive Cancel and Grade Assist (if equipped)
It will illuminate when the overdrive function of the
transmission has been turned off and the grade assist function
has been turned on.
Parking Lamps
It will illuminate when you switch the parking lamps or headlam
ps on.
Powertrain Malfunction/Reduced Power
It will illuminate when a powertrain or high-voltage charge system
fault has been detected. If the indicator stays on or continues to
come on, contact your authorized dealer as soon as possible.
Ready to Drive
It will illuminate once the vehicle has been switched on and is
ready to drive. A corresponding message may display stating
ready to drive or a message regarding budget if a charge point
has not been entered.
Service Engine Soon
Theservice engine soonindicator light illuminates when the
ignition is first turned to the on position to check the bulb and to
indicate whether the vehicle is ready for Inspection/Maintenance
(I/M) testing. Normally, the “service engine soon” light will stay on until the
engine is cranked, then turn itself off if no malfunctions are present.
However, if after 15 seconds the “service engine soon” light blinks eight
times, it means that the vehicle is not ready for I/M testing. See the
Readiness for inspection/maintenance (I/M) testingin theFuel and
Refuelingchapter.
Solid illumination after the engine is started indicates the on-board
diagnostics system (OBD-II) has detected a malfunction. Refer to
On-board diagnostics (OBD-II)in theFuel and Refuelingchapter.
If the light is blinking, engine misfire is occurring which could damage
your catalytic converter. Drive in a moderate fashion (avoid heavy
acceleration and deceleration) and have your vehicle serviced
immediately by your authorized dealer.
WARNING:Under engine misfire conditions, excessive exhaust
temperatures could damage the catalytic converter, the fuel
system, interior floor coverings or other vehicle components, possibly
causing a fire.
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Stability Control System
Displays when the AdvanceTrac®/Traction control is active.
If the light remains on, have the system serviced immediately.
Stability Control System Off
Illuminates when AdvanceTrac®/Traction control has been
disabled by the driver.
Stop Safely
Indicates electrical component fault/failure that will cause the
vehicle to shutdown or enter into a limited operating mode.
A message may also display.
Vehicle Plugged in (if equipped)
It will illuminate when the vehicle is plugged in. A corresponding
message may display after attempting to start the vehicle.
AUDIBLE WARNINGS AND INDICATORS
Key In Ignition Warning Chime
Sounds when the key is left in the ignition in the off or accessory
position and the driver’s door is opened.
Keyless Warning Alert (If Equipped)
Sounds when the keyless vehicle is in RUN and the driver’s door is
opened.
Headlamps On Warning Chime
Sounds when the headlamps or parking lamps are on, the ignition is off
(the key is not in the ignition) and the driver’s door is opened.
Parking Brake On Warning Chime
Sounds when you have left the parking brake on and drive your vehicle.
If the warning chime remains on after you have released the parking
brake, have the system checked by your authorized dealer immediately.
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Brake Coach Display: This appears after the vehicle has come to a stop.
It coaches you to brake in a manner which maximizes the amount of
energy returned through the regenerative braking system. The percent
displayed is an indication of the regenerative braking efficiency with
100% representing the maximum amount of regenerative braking energy
recovery.
INFORMATION MESSAGES
Note:Depending on the vehicle options equipped with your vehicle, not
all of the messages will display or be available. Certain messages may be
abbreviated or shortened depending upon which cluster type you have.
Press the OK button to
acknowledge and remove some
messages from the information
display. Other messages will be
removed automatically after a short
time. Certain messages need to be
confirmed before you can access
the menus.
Some messages will be supplemented by a system specific symbol with a
message indicator.
AdvanceTrac Message Action / Description
Service AdvanceTrac Displayed when the system has
detected a condition that requires
service. Contact your authorized
dealer as soon as possible.
Alarm Message Action / Description
To Stop Alarm, Start Vehicle Displayed when unauthorized
entry into the vehicle has
occurred. Turn the ignition on to
stop the alarm.
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Hill Start Assist Message Action / Description
Hill Start Assist Active Displays when hill start assist is
active.
Hill Start Assist OFF Displays when hill start assist is
off.
Hill start assist not available Displays when hill start assist is
not available. Contact your
authorized dealer.
Keyless Vehicle / Immobilizer
MessageAction / Description
Starting System Fault This message is displayed when
there is a problem with your
vehicle’s starting system. See your
authorized dealer for service.
Steering Malfunction Service Now Contact your authorized dealer.
Steering Malfunction Stop Safely Stop the vehicle in a safe place.
Contact your authorized dealer.
Key Inside Vehicle Displays to remind you that the
key is in the luggage compartment.
Refer toPush button start system
in theDrivingchapter for more
information.
Key Not Inside Car Displays if the key is not detected
by the system. Refer toPush
button start systemin the
Drivingchapter for more
information.
No Key Detected Displays if the key is not detected
by the system. Refer toPush
button start systemin the
Drivingchapter for more
information.
Accessory Power is Active Displayed when the vehicle is in
the accessory ignition state.
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