SYNC® 381
Pairing your phone for the first time.......................387
911 Assist™.........................................401
Vehicle Health Report..................................404
MyFord Touch® (If Equipped) 429
Infotainment display...................................436
Voice recognition.....................................438
Listening to music....................................444
Phone features.......................................465
Information Menu.....................................485
Settings............................................497
Climatefeatures......................................508
Navigation system.....................................511
Appendices 524
Index 544
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2013
8Table of Contents
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
Settings
*MyKeyCreate MyKeyHoldOKto
create MyKey—
Traction ControlAlways On /
User Selectable—
Max Speed Set to 80 MPH
(130 km/h) /
Off—
Speed Minder 45 mph
(72 km/h),
55 mph
(89 km/h),
65 mph
(105 km/h), Off—
Volume Limiter On / Off —
Clear MyKeysHoldOKto
Clear All
MyKeys—
DisplayLanguageSelect the
desired
language—
UnitsDistanceSelect the
desired units of
measure
Fuel Economy
(Energi only)Fuel only /
Fuel + Electric
Temperature Fahrenheit
(°F) / Celsius
(°C)
Brake Coach
DisplayOn/Off—
Liftetime SummaryLifetime Fuel
Economy,
Regen Miles,
Brake Score,
HoldOKto
Reset—
126Information Displays
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
Audio Settings
Spd. Comp. Vol.Automatically adjusts the volume to
compensate for speed and wind noise.
You can set the system between 0 and +7.
SoundSelect to adjust settings for Treble, Middle,
Bass, Fade and Balance.
Occupancy ModeSelect to optimize sound quality for the chosen
seating position.
RBDS/RDS TextSelect to view additional broadcast data, if
available. This feature defaults to off. RBDS
must be on for you to set a category.
DSPChoose between STEREO SURROUND mode
and STEREO mode.
CD Settings
Scan AllSelect to scan all disc selections.
Scan FolderSelect to scan all music in the current MP3
folder.
CD CompressionSelect to bring soft and loud passages together
for a more consistent listening level.
Clock Settings
Set TimeSelect to set the time.
Set DateSelect to set the calendar date.
24h ModeSelect to view clock time in a 12–hour mode or
24–hour mode.
Display Settings
DimmingSelect to change display brightness.
LanguageSelect to display the language in English,
French or Spanish.
Temp. SettingSelect to display the outside temperature in
Fahrenheit or Celsius.
142Audio System
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
When you select: You can:
Text Message1Enables you to send, download and delete
text messages.
Phone Settings
1Allows you to view your phone’s status, set
ring tones, select your message notification,
change phone book entries and automatically
download your cellular phone among other
features.
SYNC Services
3Access the SYNC services portal where you
can request various types of information,
traffic reports and directions.
911 Assist
4Place an emergency call to a 911 operator for
you after an accident (if the feature is used
properly).
Vehicle Health
Report
3Create and receive a diagnostic report card on
your vehicle.
Mobile Apps
3Interact with SYNC®-capable mobile
applications on your smartphone.
System SettingsAccess Bluetooth Devices menu listings
(add, connect, set as primary, on/off, delete)
as well as Advanced menu listings (prompts,
languages, defaults, master reset, install
application and system information).
Exit Phone MenuExit the phone menu by pressing OK.
1This is a phone-dependent feature.
2This is a phone-dependent and speed-dependent feature.
3If equipped, U.S. only.
4If equipped, U.S. and Canada only.
Text Messaging
Note:This is a phone-dependent feature.
SYNC allows you to receive, send, download and delete text messages.
The system can also read incoming text messages to you so that you do
not have to take your eyes off the road.
SYNC®393
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
System Settings
System Settings provide access to your Bluetooth Devices and
Advanced menu features. Use the arrow buttons to scroll through the
menu options.
The Bluetooth Devices menu allows you to add, connect, delete and set a
phone as primary as well as turn your Bluetooth feature on and off.
The Advanced menu allows you to access and set prompts, languages,
defaults, perform a master reset, install an application and view system
information.
Bluetooth Devices Menu Options
This menu allows you to add, connect, delete, set a phone as primary,
and turn Bluetooth on or off.
1. Press the phone button to enter the Phone Menu.
2. Scroll until System Settings appears and press OK.
3. Scroll until Bluetooth Devices appears and select OK.
4. Scroll to select from the following options:
If you select: You can:
Add Bluetooth
Device
*SeeUsing SYNC with your phoneearlier in
this chapter for pairing instructions.
Connect Bluetooth
DeviceConnect a previously paired
Bluetooth-enabled phone.
1. Press OK to select and view a list of
previously paired phones.
2. Scroll until the desired device is chosen,
then press OK to connect the phone.
Note:Only one device can be connected at a
time. When another phone is connected, the
previous one is disconnected.
Set Primary PhoneSet a previously paired phone as your primary
phone.
Press OK to select and scroll to select the
desired phone. Press OK to confirm.
Note:SYNC attempts to connect with the
primary phone at every ignition cycle. When a
phone is selected as primary, it appears first
in the list and is marked with an *.
398SYNC®
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
If you select: You can:
Set Bluetooth On/OffTurn the Bluetooth feature on and off.
Press OK and scroll to toggle between On and
Off. When the desired selection is chosen,
press OK.
Note:Turning Bluetooth off disconnects all
Bluetooth devices and deactivates all
Bluetooth features.
Delete DeviceDelete a paired phone.
Press OK and scroll to select the device.
Press OK to confirm.
Delete All Devices
Delete all previously paired phones (and all
information originally saved with those phones).
Press OK to select.
ReturnExit the current menu.
*This is a speed-dependent feature.
Advanced Menu Options
This menu allows you to access settings such as prompts, languages,
defaults, perform a master reset, install an application and view system
information.
1. Press the phone button to enter the Phone Menu.
2. Scroll until System Settings appears and press OK.
3. Scroll until Advanced appears and select OK.
4. Scroll to select from the following options:
If you select: You can:
PromptsGet help from SYNC by using questions,
helpful hints or asking you for a specific
action. To turn these prompts on or off:
1. Press OK to select and scroll to select
between on or off.
2. Press OK when the desired selection
appears in the display. SYNC takes you back
to the Advanced menu.
SYNC®399
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
If you select: You can:
LanguagesChoose between English, Espanol and
Francais. Once selected, all of SYNC’s radio
displays and prompts are in the selected
language.
1. Press OK to select and then scroll through
the languages.
2. Press OK when the desired selection
appears in the display. If you change the
language setting, the display indicates that
the system is updating. When complete, SYNC
takes you back to the Advanced menu.
Factory DefaultsReturn to the factory default settings.
This selection does not erase your indexed
information (phonebook, call history, text
messages and paired devices).
1. Press OK to select and then press OK again
when Restore Defaults? appears in the display.
2. Press OK to confirm.
Master ResetCompletely erase all information stored on
SYNC (phonebook, call history, text messages
and paired devices) and return to the factory
default settings.
Press OK to select. The display indicates
when complete and SYNC takes you back to
the Advanced menu.
Install ApplicationInstall applications you have downloaded.
Press OK and scroll to select. Press OK to
confirm.
System InfoAccess the Auto Version number as well as
the FPN number.
Press OK to select.
MAP ProfileThis is a Bluetooth component which can
further help your phone with the exchange of
text messages.
ReturnExit the current menu.
400SYNC®
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
When you select: You can:
Media SettingsChoose to shuffle or repeat your music and select
your Autoplay settings. Once these selections are
turned on, they remain on until turned off. Press
SEEK to play the previous or next track.
Note:Some digital media players require both
USB and line in ports to stream data and music
separately. Press OK to select and then scroll to
choose from:
Shuffle
: Press OK to shuffle available media
files in the current playlist.Note:To shuffle all
media tracks, you must select Play All in the
Play Menu and then select Shuffle.
Repeat: Press OK to repeat any song.
Autoplay: Press OK to listen to music which
has already been randomly indexed during the
indexing process.
Mobile AppsInteract with SYNC®-capable mobile applications
on your smart phone. SeeSYNC® AppLink™
earlier in this chapter for more information.
System SettingsAccess Bluetooth Device menu listings (add,
connect, set as primary, on/off, delete) as well as
Advanced menu listings (prompts, languages,
defaults, master reset, install application and
system information).
Note:See System Settings for more information.
Exit Media MenuPress OK to exit the media menu.
416SYNC®
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)