Main menu
From the main menu bar on the left side of the information display, you
can choose from the following categories:
Display Mode
Trip1&2
Fuel Economy
Information
Settings
Scroll up/down to highlight one of the categories, then press the right
arrow key or OK to enter into that category. Press the left arrow key as
needed to exit back to the main menu.
Display Mode
Use the arrow buttons to choose between the following display
options.
Note:The cluster will remember menu level 2 state when the individual
key state is changed from RUN to the OFF position.
Display Mode
Menu level 2 Menu level 3 Menu level 4 Menu level 5
Vehicle Range:
Battery Gauge + Fuel
GaugeInstantaneous Fuel — —
Battery Display Regen Active Apply to all
screens
(overlay) Charge Assist
Charge Level
Help
Help — —
Information Displays11 5
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
•Inform— Inform shows the fuel level, battery display and average
fuel economy, with options available for the Battery Display and an
Instantaneous Fuel Economy gauge. When the vehicle is operating on
battery power only, EV is displayed. Hold OK to reset average fuel
economy.
•
Enlighten— Enlighten displays power demand in addition to the typical
information and options from Inform. The Instantaneous Fuel Economy
gauge will be displayed by default. When the vehicle is operating on
battery power only, EV is displayed and the gauge fill is shown in blue.
When both the engine and the electric motor are providing power the
gauge fill is white. Hold OK to reset average fuel economy.
•Engage— Engage replaces the power demand gauge from Enlighten
with separate gauges for engine power and electric motor power. The
engine power gauge fill is white and the high voltage battery power
gauge fill is blue. When the vehicle is operating on battery power only,
EV is displayed. Hold OK to reset average fuel economy.
•Empower— Empower adds an engine on/off threshold to the power
demand gauge from Enlighten. The threshold is shown as a blue
double outline. The gauge is designed to show you how close you are
to the gasoline engine on/off threshold and how much power you are
requesting by how much you press on the accelerator pedal.
When power demand is below the threshold the vehicle is operating on
battery power only, EV is displayed and the gauge fill is shown in blue.
When power demand exceeds the threshold both the engine and the
high voltage battery provide power and the gauge fill is white.
When power demand surpasses the amber indicator, this level of
demand and associated fuel economy are shown in amber.
Hold OK to reset average fuel economy.
MyView— You can choose what to display in this view. Selecting
Change MyView in the Options menu allows you to scroll through two
columns of content choices. The content you select is saved to the
current driver’s key as MyView.
•Avg Fuel — Indicates the average fuel consumption since the function
was last reset.
•Power — When the transmission is in a drive gear only, this gauge
shows you vehicle power.
Information Displays11 9
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
•Charge Level — This indicates the State of Charge of the battery.
Additionally, for Energi vehicles the option only applies for the Hybrid
Mode battery display (simple battery graphic). The Plug-in Power
Mode battery will always show the charge level with associated
remaining EV range.
•Inst. Fuel — Shows instantaneous fuel usage.
•Coolant Temp – Indicates engine coolant temperature. At normal
operating temperature, the level indicator will be white and will
be in the normal range (between H and C). If the engine coolant
temperature exceeds the normal range, the level indicator will change
to red to indicate that the engine is overheating. Stop the vehicle as
soon as safely possible, turn off the vehicle and let the engine cool.
The thermometer indicator next to the gauge will illuminate in blue or
white to indicate the following:
•
Blue thermometer : This indicates that the hybrid system is not
warm enough to allow EV operation. The gasoline engine will run
continuously when the indicator is blue. During silent key start mode,
the thermometer indicator will be blue, but the gasoline engine will not
run. This is the result of the vehicle computer allowing the engine to be
cooler during the silent key start period. This is normal operation and
does not indicate a problem with your vehicle. After the first engine
start the indicator will turn white when the gasoline engine is warm
enough to turn off.
•White thermometer : This indicates that the hybrid system is warm
enough to allow EV operation. If the vehicle operates on battery
power long enough, it is possible that the gasoline engine may need to
run to keep the system warm. In this case, the thermometer indicator
will revert back to blue.
Note:Trip data, average fuel economy and average speed cannot be
reset in MyView. You can reset this data from other screens where it is
shown.
Information Displays121
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
HYBRID VEHICLE OPERATION (C-MAX HYBRID AND C-MAX ENERGI)
This hybrid vehicle combines electric and gasoline propulsion to provide
breakthrough performance and improved efficiency. Familiarizing yourself
with these unique characteristics will provide an optimal driving experience
from your new vehicle.
Note:You may notice higher engine speeds upon start-up. This
temporary condition is normal and necessary to heat up the cabin and
minimize emissions.
Starting:When you start your vehicle, a green ready indicator
light will appear in the lower right portion of the instrument
cluster and a ready to drive message will appear in the middle
of the left cluster screen, letting you know that the vehicle is ready for
driving.
The engine may not start because this hybrid vehicle is equipped with
silent key start. This fuel saving feature allows your vehicle to be
ready-to-drive without requiring the gas engine to be running. This
indicator will remain on while the vehicle is on, whether the engine is
running or not to indicate the vehicle is capable of movement (using its
electric motor, engine, or both). Typically, the engine will not start unless
the vehicle is cold, a climate control change is requested, or the
accelerator is pressed.
Driving:The gas engine automatically starts and stops to provide power
when it’s needed and to save fuel when it’s not. While coasting at low
speeds, coming to a stop, or standing, the gas engine normally shuts
down and the vehicle operates in electric-only mode. Conditions that
may cause the engine to start up or remain running include:
•considerable vehicle acceleration
•vehicle speed above 60 mph (96 km/h) For C-MAX Energi vehicles,
you can drive up to 85 mph (137 km/h) in EV mode.
•ascending a hill
•charge level of high voltage battery is low
•very high or low outside temperature (to provide system cooling or
heating) For C-MAX Energi vehicles, climate control demands by
passengers do not directly cause the engine to run. This only occurs
when the high voltage battery charge is low.
•engine not warm enough to provide passenger requested cabin
temperature
Stopping:The gas engine may shut off to conserve fuel as you come
to a stop. Restarting the vehicle is not required. Simply step on the
accelerator when you are ready to drive.
184Unique Driving Characteristics
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
ROADSIDE ASSISTANCE
Vehicles Sold in the U.S.: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program.
This program is separate from the New Vehicle Limited Warranty.
The service is available:
•24 hours a day, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your owner’s manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 kilometers) of the disablement location or
to the nearest authorized dealer. If a member requests to be towed to
an authorized dealer more than 35 miles (56 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
256Roadside Emergencies
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)