2013 DODGE JOURNEY Owners Manual

Roadside Assistance
If you need roadside assistance:
•Press the
button to begin,
•After the “Listening” prompt and the following beep,
say “Roadside Assistance”.
NOTE:
•
The roadside assistance number dialed is based on the
country where the vehicle is purchased (1-800-528-2069
for the U.S., 1-877-213-4525 for Canada, 55-14-3454 for
Mexico City and 1-800-712-3040 for outside Mexico City
in Mexico). Please refer to the Chrysler Group LLC
24-Hour “Roadside Assistance” coverage details in the
Warranty Information Booklet and on the 24–Hour
Roadside Assistance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems”.
Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect® Phone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect® Phone.3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 135

When calling a number with your Uconnect® Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can utilize the
touch-screen or press the
button and say the word
“Send” then the sequence you wish to enter. For example,
if required to enter your PIN followed with a pound, (3 7
4 6 #), you can press the
button and say, “Send374
6 #”. Saying “Send” followed by a number, or sequence of
numbers, is also to be used for navigating through an
automated customer service center menu structure, and
to leave a number on a pager.
You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
entries. For example, if you previously created a Phone-
book entry and/or Last Name as “Voice Password”, then
if you press the
button and say “Send Voicemail
Password”, the Uconnect® Phone will then send the
corresponding phone number associated with the phone-
book entry, as tones over the phone.NOTE:
•The first number encountered for that contact will be
sent. All other numbers entered for that contact will be
ignored.
•You may not hear all of the tones due to mobile phone
network configurations. This is normal.
•Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
•Pauses, wait or other characters that are supported by
some phones are not supported over Bluetooth®.
These additional symbols will be ignored in the dialing
a numbered sequence.
136 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Barge In — Overriding Prompts
Thebutton can be used when you wish to skip part of
a prompt and issue your voice command immediately. For
example, if a prompt is asking “There are 2 numbers with
the name John. Say the full name” you could press the
button and say, “John Smith” to select that option
without having to listen to the rest of the voice prompt.
Voice Response Length
It is possible for you to choose between Brief and
Detailed Voice Response Length.
•Touch the “More” hard-key, then touch the “Settings”
soft-key,
•Touch the “Display” soft-key, then scroll down to Voice
Response Length,
•Select either “Brief” or “Detailed” by touching the box
next to the selection. A check-mark will appear to
show your selection.
Phone And Network Status Indicators
Uconnect® Phone will provide notification to inform you
of your phone and network status when you are attempt-
ing to make a phone call using Uconnect® Phone. The
status is given for roaming, network signal strength and
phone battery strength.
Dialing Using The Mobile Phone Keypad
WARNING!
Your new vehicle has many features for the comfort
and convenience of you and your passengers. Some
of these should not be used when driving because
they take your eyes from the road or your attention
from driving. Never dial using the mobile phone
keypad while driving.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 137

You can dial a phone number with your mobile phone
keypad and still use the Uconnect® Phone (while dialing
via the mobile phone keypad, the user must exercise
caution and take precautionary safety measures). By
dialing a number with your paired Bluetooth® mobile
phone, the audio will be played through your vehicle’s
audio system. The Uconnect® Phone will work the same
as if you dial the number using voice a command.
NOTE:Certain brands of mobile phones do not send the
dial ring to the Uconnect® Phone to play it on the vehicle
audio system, so you will not hear it. Under this situa-
tion, after successfully dialing a number the user may feel
that the call did not go through even though the call is in
progress. Once your call is answered, you will hear the
audio.Mute/Un-Mute (Mute OFF)
When you mute the Uconnect® Phone, you will still be
able to hear the conversation coming from the other
party, but the other party will not be able to hear you. In
order to mute the Uconnect® Phone simply touch the
“Mute” button on the Phone main screen.
Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect® Phone allows ongoing calls to be trans-
ferred from your mobile phone to the Uconnect® Phone
without terminating the call. To transfer an ongoing call
from your paired mobile phone to the Uconnect® Phone
or vice versa, press the Transfer button on the Phone
main screen.
138 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Connect Or Disconnect Link Between the
Uconnect® Phone And Mobile Phone
If you would like to connect or disconnect the Bluetooth®
connection between a Uconnect® Phone paired mobile
phone and the Uconnect® Phone, follow the instructions
described in your mobile phone User’s Manual.
Things You Should Know About Your Uconnect®
Phone
Voice Command
•For best performance, adjust the rearview mirror to
provide at least ½ in (1 cm) gap between the overhead
console (if equipped) and the mirror.
•Always wait for the beep before speaking.•Speak normally, without pausing, just as you would
speak to a person sitting a few feet/meters away from
you.
•Make sure that no one other than you is speaking
during a Voice Command period.
•Performance is maximized under:
•low-to-medium blower setting,
•low-to-medium vehicle speed,
•low road noise,
•smooth road surface,
•fully closed windows,
•dry weather condition.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 139

•Even though the system is designed for users speaking
in North American English, French, and Spanish ac-
cents, the system may not always work for some.
•When navigating through an automated system such
as voice mail, or when sending a page, at the end of
speaking the digit string, make sure to say “Send”.
•Storing names in the phonebook when the vehicle is
not in motion is recommended.
•It is not recommended to store similar sounding names
in the Uconnect® Phonebook.
•
Phonebook (Downloaded and Uconnect® Phone Local)
name recognition rate is optimized when the entries are
not similar.
•Numbers must be spoken in single digits. “800” must
be spoken “eight-zero-zero” not “eight hundred”.
•You can say “O” (letter “O”) for “0” (zero).
•Even though international dialing for most number
combinations is supported, some shortcut dialing
number combinations may not be supported.
•In a convertible vehicle, system performance may be
compromised with the convertible top down.
140 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Far End Audio Performance
•Audio quality is maximized under:
•low-to-medium blower setting,
•low-to-medium vehicle speed,
•low road noise,
•smooth road surface,
•fully closed windows,
•dry weather conditions, and
•operation from the driver’s seat.
•Performance, such as audio clarity, echo, and loudness
to a large degree rely on the phone and network, and
not the Uconnect® Phone.
•Echo at the phone far end can sometimes be reduced
by lowering the in-vehicle audio volume.
•In a convertible vehicle, system performance may be
compromised with the convertible top down.
Bluetooth® Communication Link
Mobile phones have been found to lose connection to the
Uconnect® Phone. When this happens, the connection
can generally be reestablished by switching the phone
off/on. Your mobile phone is recommended to remain in
Bluetooth® ON mode.
Power-Up
After switching the ignition key from OFF to either the
ON or ACC position, or after a language change, you
must wait at least 15 seconds prior to using the system.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 141

Voice Tree
142 UNDERSTANDING THE FEATURES OF YOUR VEHICLE