2013 AUDI A7 Owners Manual

sponges to prevent scratches. It is best
to use soapy water .
- You should remove debris (such as in­
sects) from the headlight lenses on a
regular basis, for example when refuel­
ing your vehicle. Never clean the head­
lights w ith a dry cloth or sponge. Use a
wet cloth or sponge. It is best to use
soapy water .
@ For the sake of the environment
Only wash the vehicle in facilit ies specially
designed for that purpose. Th is w ill reduce
the risk of d irty water contaminated with
oil from entering the sewer system . In
some areas, washing veh icles outs ide of
t hese facilit ies is prohib ited.
Washing your vehicle with a power
washer
Cleaning the exterior of your car with a high­
pressure power washer is safe as long as you
observe a few simple rules .
.,. Befo re using the power washe r, make sure
you have read and understood the WARN­ INGS ¢
A. in General information on
page 213.
.,. Always fo llow the operating instructions for
the power washer .
.,. Make sure that the jet on the spray hose
produces a "fan shaped spray" .
.,. Do
not ho ld the spray no zzle too close to
soft mate ria ls .
Keep a d istance from soft materials such as
rubber hoses or insulat ing mater ial as we ll as
sensors and camera lenses .
When clean ing the vehicle w it h a power wash­
er
always follow the operating instructions.
This applies particularly to the operating pres­
sure and the spraying distance . Do not po int
the spray directly at t he sea ls around the side
windows, aro und the doors, o n the rea r lid or
on the sunroof *. L ikew ise, do not point it di­
rectly at tires, r ubber hoses, ins ulation mate­
rial or sensors ¢
page 216. Hold the spray
Cleaning and protec tion 215
nozzle at least 1.3 ft (0.4 m) away from the
vehicle.
Do no t use a high-p ressure power w asher to
remove snow and ice .
Do not use a jet which sprays wate r in a d irect
stream o r one that has a rotating jet.
Water temperature should not exceed 140 °F
(60 °() .
A WARNING
Neve r wash t ires with a jet that sprays wa­
ter in a direct stream . Thi s could cause in­
v isible damage to the t ires and we aken
them, even if the spray is from a re lative ly
l ong dis tance and for a short time. Dam ­
aged and wea kened tires can fail and cause
accidents and personal in jury.
(D Note
To avoid damaging yo ur vehicle, a lways
make sure tha t the re is sufficien t distance
between the s pray head and soft materia ls
lik e rubber hoses, plastic parts and sound­
deaden ing mater ia ls as well as sensors
and camera lenses. Never a im t he spray
head at the same point for a long time .
This also applies to cleaning headlights
and paint ed bumpers. Remembe r: the
closer the no zzle is to the surfa ce of the
m at eria l, the gre ater the s tress on the m a­
terial.
Caring for vehicles with matte finish
paint
App lies to vehicles : wit h matte finish paint
Vehicles with matte finish paint require spe ­
cial care due to the characteristics of the
paint.
Washing by hand
T o avoid d amaging the pain t when washing,
first remove dust and la rge particles from
your vehicle . Insects, grease spots and finger­
prints are best removed with a
special cleane r
for matte fin ish paint .
1111>
•
•

216 Cleaning and protec tio n
Apply the product using a micr ofib er cl oth. To
avoid damaging the paint surface, do not use
too m uch pressure.
R inse the vehicle t ho roughly with water . Clean
the vehicle sta rting at the top and working to­
ward the bottom using a
neutra l sh ampoo
and a soft mi crofiber cloth . Stop frequently to
rinse the cloth thoroughly.
C lean the wheels and sill panels last. Use a
clean
s pon ge on these areas .
R inse the vehicle tho roughly aga in and let it
a ir dry.
If there are any wa ter spo ts, they can
be removed using a
leather cloth .
Clean again with the spe cial clean er for matt e
finish paint
if ne cessary.
Removing stubborn d irt
B ird d ropping s or tree sap are best removed
with plenty of water and a m icrofiber cloth .
You should r inse
off ga soli ne res idue immedi­
ately with plenty of water.
A WARNING
- Wash your ve hicle only when the ignition
is switched
off to reduce the risk of a
crash .
- Always read and heed all WARNINGS and othe r information
c:::> page 213.
([) Note
-Do not treat vehicle parts painted w ith
matte f inish paint us ing polish ing mate­
r ials or hard wax. These products could
cause damage to the appea rance or sur­
face that cannot be repaired.
- Never use p rotective wax.
It can destroy
the matte fin ish effect .
- Do not p lace any st ickers or magnetic
s igns on vehicle parts painted with
matte finish paint. The pa int could be
damaged when the st ickers or magnets
a re removed.
- To preven t pa int damage, do not wash
the veh icle in direct s unl igh t. -
To prevent damage to the pa int surface,
do not use insect remova l sponges,
rough kitchen sponges or sim ilar items .
- Yo u should remove debris (such as in­
sects) from the headlight lenses on a
regu lar basis, for example when refuel­
ing your vehicle. Only clean the head­
lights using a wet cloth or sponge, never
a dry one. Cleaning with soapy water is
recommended.
(D Tips
For more information on special cleaning
products designed for matte finish paint,
seeyourAud idea~~
Sensors and camera lenses
- Remove snow with a hand brush and remove
ice with a de -icing spray that does not con­
tain so lvents.
- Clean the senso rs (adaptive c ruise control*,
park ing system*) w ith a cleaning so lution
tha t does not contain so lvents and a soft
cloth .
- The camera lens or the area in front of the
camera lens is norma lly cleaned by the
windshield wipers (Audi active lane assist*)
or head light wipers (night vision system *).
If the lens or the area is exceptionally dirty,
clean the area with glass cleaner and a soft,
dry cloth .
(D Note
-If you wash your vehicle with a pressure
washer,
- make sure there is eno ugh distance to
sensors i n the fron t and rear bumper,
- do not clean the camera lenses and the
ar ea a round them with the p ress ure
washer.
- N ever use warm or hot wate r to remove
snow or i ce from the camera lens. This
cou ld cause the lens to crack.
- Never clean the camera lens wi th abra­
sive products.

Waxing and Polishing
Wa xing
A good wax coat ing protects the vehicle pa int
to a large extent aga inst the environmental
factors listed under
~page 213, Washing and
even against slight sc ratches.
You can use a liquid car wax to protect your pa int as soon as one week after your veh icle
has been del ivered.
Even if you regularly use a
w axi ng process in
automatic car washes, we recommend that
you manually app ly a coat of wax to give the
pa int ext ra protection, particularly if wate r no
l onge r beads on the clean paint.
Protect p lastic body parts with car wax in the
same way as the vehicle body.
During warm weather dead insects tend to
collect on the front bumper and on the for­
ward area of the hood . They are much easier
to remove from paint that is waxed
often.
Poli shing
Polish your vehicle only if the pa int has lost its
sh ine and the gloss cannot be brought back
with wax .
If the polish used does not contain preserva­
tive compounds, the paint must be waxed af­
terwards.
&, WARNING
Always read and heed all WARNINGS and
other information
~ page 213.
(I) Note
Do not use car wax on
- matte or anod ized metal trim
- rubber or rubber-like trim.
Trim strips
Metal trim needs special care.
For environmenta l reasons, Aud i fabricates
the br ight tr im st rips and t rim pieces from
pu re chromium-free a lum inum.
Cleaning and protec tion
D irt and marks on the trim strips sho uld be
removed wit h a
pH-balanced cleaning agent
(do not use a chrome cleaner). Audi dealers
carry clean ing products w hich have been test­
ed for use on your vehicle and are not harmful
to the environment.
To avoid corrosion on the exter ior trim strips,
only a pH-ba lanced solution should be used
for the windsh ield washer.
&, WARNING
A lways read and heed all WARNINGS and
other info rmation
~page 213.
Plastic and vinyl
Plastic needs special care.
Use a clean, damp cloth or sponge to remove
dust and light s urface dirt. For other soil, use
a lukewarm all-p urpose cleaning so lution or a
mild saddle soap for v inyl tr im. Remove water
spots and traces of soap with a clean, damp cloth or sponge . Use a clean, soft cloth to rub
dry.
Grease, tar or oil stains can be removed w ith a
clean cloth or sponge soaked with a ll-purpose
cleaner o r with a solvent designed espec ially
to clean v inyl.
Occas ionally apply a colorless vinyl or leather
preservative to retain the mater ia l's luster
and pliability .
&, WARNING
Always read and heed all WARNI NGS and
other info rmat ion
~ page 213 .
Aluminum trim
Use only neutral-pH p rod ucts to remove spots
and deposits from a luminum sur faces.
Chrome care products and a lkaline cleaners
will attack a luminum surfaces and can dam-
age them over time. ..,.
217
•
•

218 Cleaning and protection
8_ WARNING
Always read and heed all WARNINGS and other information
Q page 213 .
Touch-up paint
Minor paint damages should be touched up
immediately.
.. Use either a to uch -up paint stick or spray
paint to cover minor scratches and nicks .
Your Audi dea ler has touch-up paint for minor
scratches and stone chips. Scratches shou ld
be touched up soon after they occur to pre­
vent corrosion.
If a spot starts to rust, however, a simple
touch-up job will not be enough . The affected
surface must be sanded smooth and coated
with an anti-rust primer before the painted
finish can be restored.
The number for the origina l vehicle paint can
be found on the vehicle identification label
r::>
page 2 85.
A WARNING
Always read and heed all WARNINGS and other information
Qpage 213.
Windows
Clear vision to all sides.
Clean all windows regularly to remove road
fi lm and car wash wax buildup.
.. Remove sno w from windows using a brush.
.. Use a plastic ice scraper to remove ice from
windows and mirrors .
.. Remove other residue on the windows with
a spray -on glass cleaner.
.. Wipe the windows dry with a clean p iece of
cloth or kitchen paper towel.
The best way to remove snow from windows
and mirrors is to use a brush . Use a non-abra­
sive
plastic ice scraper -better still, a spray
deicer - to remove
ice from windows and mir­
rors . Oil, grease or silicone residue can be removed
with
glass cleaner or silicone remover . How­
ever, wax res idue requires the use of a spec ial­
ly formulated so lvent. Please contact your
Audi dealer for adv ice on safe products for
wax removal.
Windows should also be cleaned on the inside at regu lar intervals.
Never dry windows with the same chamois
that you use to dry painted surfaces . Wax resi­
due on the chamois can impair v is ion through
the windows.
A WARNING
- Always read and heed all WARNINGS and
other information
Q page 213 .
-The windsh ield must not be treated w ith
water-repellent materials. They can in­ crease glare under poor v is ib ility condi­
tions such as wetness, darkness, or when
the sun is low on the hor izon. In addi­
tion, they can cause the windshield wip­
ers to chat ter.
(D Note
- Never use warm or hot water to remove
snow and ice from windows and mirrors.
Thi s could cause the glass to crack .
- To prevent damage to the wires of the
rear defogger, do not place any adhesive
st ick ers on the inside of the rear win dow
over the wires.
- To help prevent dirt from scratching the
w ind ow, always scrape in a forward di­
rection -pushing the scraper away from
you -never back and forth .
Cast (light) alloy wheels
Cast (light) alloy wheels require special care .
.. Wash the wheels with a sponge or hose
brush every other week.
.. For deep cleaning afterwards, use only a
dedicated
acid-free cast alloy wheel cleaner.
.. Rub a coat of
liquid wax onto the rims every
three month . Be sure to reach and treat all
parts of the rim.
...

To preserve the decorative appearance of the
cast a lloy whee ls , some specia l care is neces­
sary. In add it ion to road dirt and sa lt, brake
dust is also corros ive. If left on for too long,
brake dust can cause pitting.
Use only specia l
acid-free cleaners formulated
for a lloy rims. Safe products are available at
your Aud i dealer. Never leave the cleaner on
t he r ims longer than spec ified on the label. If
not rinsed off promptly, the acid conta ined in
some cleaners can attack the threads on the
wheel bo lts.
Never use abras ive or metal polishing clean­
ing agents . If the protective coat ing has been
chipped, e .g . by k icked up road d irt, touch it
up as soon as possib le.
.8, WARNING
- Moist ure and ice on brakes may affect
braking efficiency
r::!;> page 199, General
information .
Test the brakes caref ully
each time you wash the vehicle.
- Alw ays read and hee d all WARN INGS and
other information ¢
page 213 .
-
Body cavity sealing
The body cavity sealing does not need to be
checked.
All body cavities wh ich could be affected by
corrosion have been thoroughly p rotected at
the facto ry.
This sea ling does not require any inspection or
addit ional treatment . If any wax should seep
out of the cav ity w hen the ambient tempera­
ture is high, it can be removed wit h a plastic
scrape r and a su itab le solvent.
.8, WARNING
So lvents can be dangerous.
- Benzine is flammable and toxic.
If you
u se benzine for removing the wax, keep
sparks, flame and lighted c igarettes
away. Never dump benzine on t he
ground, into open streams or down sew­
age drains .
Cleaning and protec tion 219
- Be s ure to observe all safety and environ­
mental reg ulations . Follow all instruc­
tions on the container.
- Always read and heed a ll WARNINGS and
other information
r::!;> page 213.
Chassis
Have the undercoating checked for damage
from time to time .
The lower body shell of your Aud i is also thor­
oughly protected against corrosion .
A ny damage to the unde rcoa ting caused by
road hazards sho uld be repaired prompt ly.
.8, WARNING ,.____
T oo much undercoating in the wrong p la­
ces can cause a fire.
- Do not app ly addition al u nder coati ng or
r u stp roof ing on or nea r the exhaust
manifold, exhaust pipes, catalytic con ­
verter or heat shields . While driving, the
substance used for undercoating could
overheat and cause a fire.
- Always read and heed a ll WARNINGS and
other information
r::!;> page 213.
Exhaust tail pipes
Road salt and other corrosive materials will
damage the material in the exhaust tail pipes
if they are not clea ned regular ly . Do not clea n
the tail pipes with w heel cleaner, pa int polish,
c hr ome polish or other ab ras ive clea ne rs.
C lean t he tail pipes with ca r c are products
that are suitable for stainless steel.
Your authorized Audi dea ler ca n provide clean­
ing products that have been tested and ap ­
proved for yo ur vehicle .
Care of interior
Infotainment components
The MMI/RSE* display may be cleaned w it h a
soft clot h and commercia lly-available "LCD
cleaner" . T he cloth should be coated lightly .,..
•
•

220 Cleaning and protec tio n
when the cleaning so lution when cleaning the
display .
The MMI/RS E* contro ls must be cleaned first
with a brush so that d irt does not enter the
unit or enter between the buttons and the
housing . Then wiping the controls with a cloth
dampened with dish detergent and water is
recommended.
- To avoid scratching the disp lay, you
shou ld never clean it dry.
- To prevent damage, make sure fl uids do
not enter the controls .
Head-up Display
Applies to vehicles: with Head-up Display
The Head-up Display may be cleaned with a
damp cloth. The cloth should be free from
dust and lint, like a m icrofiber cloth for exam­
ple .
Q) Note
-To prevent scratches, do not clean the
display when it is dry.
- To prevent damage, make sure that flu­
i ds do not enter the disp lay.
Aluminum trim
Use only n eutral -pH products to remove spots
and depos its from alum inum surfaces .
Ch rome ca re products and alkaline cleaners
will attack alum inum s urfaces and can dam­
age them over time.
A WARNING
Always read and heed a ll WARNINGS and
other information ¢
page 213.
Fabrics and fabric coverings
Fabrics and fabric coverings (e .g. seats, door
tr im panels, etc.) should be cleaned at reg ular
intervals with a vacuum cleaner . This removes
surface dirt particles which could become em­ bedded in the fabr ic through use . Steam cleaners should not be
used, because the
steam tends to p ush the dirt deeper into the
fabric and lock it there.
Normal cl eaning
Genera lly, we recommend using a soft sponge
o r a lint-free microfiber cloth to the clean fab­
ric. Brushes shou ld only be used for carpets
and floor mats, since other fabric surfaces cou ld be harmed by brushes.
Normal s urface stains can be cleaned using a
commercially availab le foam cleaner . Spread
the foam on the surface of the fabric with a soft sponge and work it in gently . Do not satu­
rate the fabric. Then pat the foam dry us ing
absorbent, dry cloths (e.g. m icrofiber cloth)
and vacuum it after it has dried completely.
Cle aning stains
Stains caused by beverages (e .g. coffee, fruit
juice, etc .) can be treated with a mild deter­
gent solution. Apply the detergent solution
wi th a sponge. In the case of stubborn s tains,
a detergent paste can be applied directly to
the stain and worked i nto the fabric . After­
wards, use copious amounts of clean water to
remove the rema ining deterge nt. Apply the
water with a damp cloth or sponge a nd pat
the fabr ic dry with an absorbent, dry cloth .
Stai ns from choco late or makeup should have
detergent paste (e.g. ox-gall soap) rubbed in­
to them. Afterwa rds, remove the soap with
water (damp sponge) .
Alcohol can be used to treat stains from grease, o il , lipstick or a ballpoint pen . Melted
gre ase or dye mus t be patted
off using ab­
sorbent material. It may be necessary to re ­
treat the areas with detergent paste and wa­
ter.
In the case of general soiling of the upho ls­
te ry and cover material, we recommend hiring
a specia list that has the equipment to clean
the seat covers and other fabric surfac es by
shampooing and spray extraction.

A WARNING ,~
Always read an d heed all WARNINGS and
the information
c';> page 213.
(D Tips
Open Velcro fasteners on your clothing can
damage the seat cover . Please make sure
that Velcro fasteners are closed.
Plastic parts and instrument panel
Always use a clean cloth moistened in clear
water to clean these areas . For pers istent dirt
use an Audi app roved
s olvent-fr ee plastic
cleane r/pro te ctant.
A WARNING
So lvents can c ha n ge the properties o f
some plast ics and make it ha rder for the
airbag to dep loy.
-
- N ever clean the instr ument pane l o r the
s u rface of airbag modules with clea ning
products that contain solvents.
- Products containing solvents w ill make
the surface of this part porous.
- Serious injur ies can resu lt if plastic pa rts
come loose when the airbag is deployed .
- Alw ays re ad and hee d all WAR NINGS and
other informa tion
c:';> page 213.
(D Note
Clea ning agents containing solvents will
atta ck th e mater ial a nd can change the
way it behaves.
Trim and molding
Trim and mo lding in the ve hicle interio r can
be cleaned w it h a dry microfibe r cloth. To pre ­
vent scratches, do not use any clean ing solu ­
t ions.
Cleaning and protec tion 221
Natural leather
Applies to vehicles: with natural leather
Audi makes great efforts to maintain the
properties, natural look and feel of interior
leather .
General
We offer many different types of leather o n
our vehicles. Mos t are different types of nappa
l eather, which has a smooth surface and
comes in various colo rs .
The intensity of the co lor determines the visu­
al characteristics and appearance. If the sur­
face of the leather has a typ ica l natural look,
t h en the leather is a nappa leather that has
been left in a re lative ly natura l condit io n . This
leat her offe rs particularly good comfort and
brea thes we ll. Fine veins , cl osed grai ns, in sect
bites, sk in fo lds, and s ubt le var ia tions in co lor
rema in visible . These charac teristics demon ­
strate that the material is natura l.
Natura l n a p pa le athe r is no t covered by a col­
o r finish. It is therefo re more sens it ive to soil­
ing and wea r, which is someth ing you need to
consider if children , anima ls or ot her facto rs
might prove to be pa rt icu larly hard on the
leat her .
By cont rast, leather types t hat are covered by
a colo red finish layer are more durab le . T his
has a positive effect on the leather's resist­
ance to wear and soiling in dai ly use. On the
other hand, the typical characteristics of na tu­
ral leathe r are barely or not apparent. Howev­
er, th is does not mean that the leathe r itse lf
is of infe rior quality .
Care and handling
Because of the exclusive nature of the types of
leat her that Aud i uses and their unique p rop­
erties (such as sens it iv ity to oils, grease , soil ­
ing, etc.), yo u w ill need to be somewhat ca re­
ful with these leathers, and a ce rtain type of
ca re is req uired. Fo r exam ple , da rk clothing
m at eria ls can dis co lor le ather seats (especi al­
ly if su ch clo thing is damp and was not dyed
correct ly). Dust and dirt particles in pores,
fo lds, and seams can have an abrasive effect .,.. •
•

222 Cleaning and protec tio n
and can damage the leather surface as well as
weaken seams .
The leather shou ld be cleaned reg ularly as
needed. After having been used for a re latively
l ong time, your leather seats will acquire a
rich ag ed finish. This is a characteristic of nat­
ura l leather and a sign of true quality .
I n order to ma in tain the va lue of th is natura l
p rod uct over the life of your vehicle, you
should follow the recommendations below :
(U;) Note
-To keep your leather from bleaching ou t,
do not a llow it to be exposed to bright
sunlight for long periods of time .
If you
have to leave the vehicle parked outside
for long periods, cover the leather to protect it from d irect exposure to sun­
li ght.
- Sharp objects on clothing, such as zip­
pers, rivets or sharp pieces on belts can
leave permanent scratches or scrape
marks on the surface of the leather .
(D Tips
-After each t ime you clean the leather and
at regular intervals, use a leather preser ­
vat ive creme that conta ins UV-blockers
and that works into the leather. This
creme wi ll nourish and moistur ize the
l eather, helping i t to breathe and stay
supple. It also helps to b uild up a protec­
tive coating on the surface .
- Clean the leather every 2 -3 months,
and clean any areas that get soiled.
- Remove fresh mar ks made by ba llpoi nt
pens, ink, lipst ick, shoe polish, etc. as
soon as possib le .
- Preserve the colo r of the leather as need­
ed by using a special colored leather care
creme to touch up areas of uneven co lor.
Cleaning and caring for leather
upholstery and trim
Appl ies to vehicles : wi th natural lea the r
Natural leather requires special care and at­
tention .
Normal cleaning
.. Clean soiled areas with a slightly moistened
cotton or woolen cloth .
More stubborn dirt
.. More stubborn dirt can be remov ed using a
cloth saturated with a mild soap solut ion (2
tablespoons mild liquid soap).
.. Never allow the soap solution to saturate
the leather, and make certain that no water
soaks into the seams .
.. Wipe off the soap so lution with a soft, dry
cloth.
Cle aning spot s
.. Remove fresh wat er-base d spots (suc h as
coffee , tea, juices, blood) with an absorbent
cloth or paper towel.
.. Remove fresh
gre ase or o il-ba sed spot s
(such as butter , mayonnaise, chocolate) with
an absorbent cloth or paper towel, or use
the cleaner from the leather care kit if the
spot has not yet penetrated into the surface
of the leather.
.. Use an oil/grease d issolving spray, if
oil /
gr ease spots ha ve dr ied on.
.. Remove specific k inds of spots (ballpoint
pen, felt marker, fingerna il polish, water­
based pa int, shoe polish, etc .) with a spot
remover specifically fo rmu lated for leather.
L e ather care
.. Every half year use an approved leather care
product (available from your Audi dealer) to
care for the leather .
.. App ly the product very spar ingly.
.. Wipe it off with a damp cloth.
If you have any questions about cleaning and
ca ring for the leather in your vehicle, it is best
to contact your authorized Aud i dea ler, who
will be g lad to help you and tell you abo ut o ur
f ull range of leather care products, such as : .,_