210Reference Information
Client AssistanceResolving ProblemsIf you run into a specific issue that you
cannot resolve, consult the following help
resources:
•For navigation system issues: 2Troubleshooting
P. 194
There are also FAQs available online at
www.acuranavi.ca.
•For questions regarding Bluetooth®
HandsFreeLink®:
2Bluetooth® HandsFreeLink®
P. 162
•For reporting issues with the database
or places/landmarks:
2Reporting Errors
P. 210
•Call Acura Client Relations.
2Acura Client Relations Contact
Information
P. 210
Reporting ErrorsYou can help to improve database
accuracy by reporting any errors you
encounter.
•Report errors in highways and main
“verified” roads shown in black on the
map at http://mapreporter.navteq.com/
dur-web-external/.
•Please do not report errors in purple
“unverified” roads. Maps for these
areas are provided for reference only. 2Unverified Area Routing
P. 50
•Please do not report errors in places/
landmarks, such as changes in business
names. Information about points of
interest are constantly being updated.
An updated database is available for
purchase, usually in the fall of each year.
2Obtaining a Navigation Update Data P. 211
•For vehicle position icon errors, screen
error messages, or other GPS-related
errors: 2Troubleshooting
P. 194
2System Limitations
P. 208
Acura Client Relations Contact InformationAcura Navi
Acura Client Relations
Honda Canada Inc.
Telephone: (888) 9-ACURA-9
8:00 am to 7:30 pm Monday to Friday
(Eastern time)
180 Honda Boulevard Markham, ON
L6C 0H9
E-Mail: [email protected] a DealerIf you have a question that you cannot
resolve using the available help resources,
you can consult a dealer. Please identify
the specific issue (e.g., error occurs when
you enter a specific address, when driving
on a certain road, or just when it’s cold) so
that the service technician can refer the
issue to the factory so that a solution can
be found. Be patient, the service technician
may be unfamiliar with your specific issue.