2013 Acura ILX navigation

196
XX
Troubleshooting
XGuidance, Routing
Troubleshooting
Guidance, Routing
Problem
Solution
The navigation system does not route me the same
way I would go or the same way as other mapping
systems.
The navigation system attempts to generate the optimal route. You can change the
route preferences used when calculating a route. 2Changing the Route Preference
P. 88
The street I’m on is not shown on the map screen.
The mapping database is constantly undergoing revision. You can access the most
recent information on the internet. 2Map Coverage
P. 211
The vehicle position icon is not following the road and
the “GPS icon” text in the upper left hand corner of
the screen is white or missing.
• Check that the GPS antenna (located in the dashboard) is not blocked. For best
reception, remove items from the dashboard, such as radar detectors, cell phones,
or loose articles.
• Metallic tinting or other aftermarket devices can interfere with the GPS reception.
Please consult a dealer. 2GPS System
P. 208
The blue highlighted route and voice guidance
stopped or turned into a blue/pink dashed line before I
got to my destination.
Your route has entered an unverified area. 2Unverified Area Routing
P. 50
How do I stop the map from rotating as I drive along?
Press the ENTER button to display the Map Menu. Select Map Information > North-
up, or say d “Display north-up” to change the map orientation.
Sometimes, I cannot select between the North-up and
Heading-up map orientations.
The Heading-up map orientation can only be shown in the lower scales (80 m - 1.6 km
scales). 2Map Scale and Functions
P. 108
The “time to destination” display sometimes increases
even though I am getting closer to my destination.
If your speed reduces due to slower traffic, the navigation system updates the “time to
destination” based on your actual road speed to give you a better estimate of arrival
time.
The vehicle position icon on the map “lags” a short
distance behind, especially when I arrive at an
intersection.
This is normal. The navigation system is unaware of the width of intersections. Large
differences in vehicle position can indicate a temporary loss of the GPS signal. 2GPS System
P. 208

198
XX
Troubleshooting
XUpdate, Coverage, Map Errors
Troubleshooting
Update, Coverage, Map ErrorsDisplay, AccessoriesMulti-View Rear Camera
Problem
Solution
My city is not part of a fully verified detailed coverage
area.
The mapping database is constantly undergoing revision. You can access the most
recent information on the internet. 2Map Coverage
P. 211
Does the navigation system work outside North
America?
The navigation system contains maps for the 50 U.S. states, Canada, Puerto Rico, and
Mexico. The navigation system will not work in other countries. 2Map Coverage
P. 211
How do I report errors I find in the database?
Minor errors are bound to occur in a large database. If you encounter major errors, see 2Reporting Errors
P. 210
Problem
Solution
The display appears dim when starting the car in really
cold weather.
This is normal. The display will become brighter after a few minutes.
Problem
Solution
When I shift gears, the rear camera image display is
delayed.
This is normal. When shifting into or out of Reverse, you may experience a delay while
the screen image switches between the navigation screen and the rear camera image.
The rear camera image is too dark or too bright. How
do I adjust the brightness?
While the camera image is displayed, rotate the Interface Dial to adjust the brightness.
This adjustment does not affect the navigation screen brightness settings.

199
XX
Troubleshooting
XMiscellaneous Questions
Troubleshooting
Miscellaneous Questions
Problem
Solution
My clock frequently changes forward and backward by
one hour.
The clock setting is automatically updated based on your GPS location. If you live and
work on the boundary between two time zones, you can turn off this feature. 2Clock Adjustment
P. 55
The clock changes even when I am not driving near a
time zone boundary.
The time zone boundaries are only approximated in the navigation system. Depending
on the geography of the time zone boundary, the switch to a different zone can be
erratic. 2Clock Adjustment
P. 55
My province does not observe daylight saving time.
How do I turn off this feature?
Press the INFO button. Select Set up > Other > Clock Adjustment, and set Auto
Daylight to OFF. 2Clock Adjustment
P. 55
Daylight saving time has started, but the navigation
system did not change time even though Auto
Daylight is set to ON.
The automatic daylight feature does not work in regions where the daylight saving
time system has not been adopted.
The navigation system automatic daylight feature is
not switching the navigation system clock on the
correct dates.
Press the INFO button. Select Set up > Other > Clock Adjustment, and set Auto
Daylight to ON. Note that the automatic daylight feature does not work in regions
where the daylight saving time system has not been adopted. 2Clock Adjustment
P. 55
The navigation system clock switched by one hour for
no apparent reason.
You may be driving near a time zone boundary. 2Clock Adjustment
P. 55
My battery was disconnected or went dead, and the
navigation system is asking for a code.
Press and hold the VOL 9 (Volume/Power) button for two seconds. The system
should reactivate. If you have installed an aftermarket system, contact a dealer.2Entering the Security Code
P. 206
How do I change the interface language?
Press the INFO button. Select Set up > Other > Language, and set the language to
English, Français, or Español.

200Troubleshooting
Error MessagesNavigation System
Error Message
Solution
The display temperature is too high! For protection,
the display will shut down.
This message appears briefly when the display temperature is too high. The navigation
system turns off until the display cools down. The system turns back on automatically
when the display cools down.
Cannot write to the HDD due to the low temperature.
Please wait until the system warms up.
The navigation system has difficulty reading the HDD when the temperature is below
approximately -30°C (-22°F). The navigation system starts up automatically when the
display warms up.
Cannot access the HDD due to low atmospheric
pressure. Navigation and HDD audio functions are
disabled. The system will restart when atmospheric
pressure is OK.
The HDD is inoperable due to low atmospheric pressure. Move your vehicle to the
place where the atmospheric pressure is high.
No alternate route found.
No alternative route method was found. The original route method will be used.
Ensure that a road name is displayed at the bottom of the map. If the error persists, or
is shown for a wide area, see a dealer.

205
Reference Information
System Initialisation..............................206
Entering the Security Code ....................206
Acquiring GPS Information ....................206
Startup Confirmation Screen .................207
Map Matching ......................................207
System Limitations................................208
GPS System...........................................208
Address Calculation ..............................208
Database ..............................................208
Client Assistance....................................210
Resolving Problems ...............................210
Reporting Errors ....................................210
Acura Client Relations Contact Information .
210Visiting a Dealer ................................... 210
Map Coverage ..................................... 211
Obtaining a Navigation Update Data .... 211
Legal Information................................. 212
Copyrights ........................................... 212
User Agreements ................................. 212
As required by the FCC ........................ 215

206Reference Information
System InitialisationThe navigation system must be initialised if
power to the navigation system is
interrupted for any reason (e.g., the
battery was disconnected).Entering the Security CodeFind the navigation system’s security code
and serial number label in your Owner’s
Manual kit. Do not store the label in your
vehicle. If you lose the label, you must first
retrieve the serial number, and then obtain
the code. You can find out about your
serial number and security code from a
dealer.
1.Set the power mode to ON, and turn on
the audio system.X
If you set the power mode to
ACCESSORY, you will be requested
to enter the security code. See step 3.
2.Press and hold the VOL 9 (Volume/
Power) button for more than two
seconds.
X
The system is reactivated when the
system’s control unit recognizes that
the system is in your vehicle.
If the control unit fails to recognize,
“ENTER CODE” appears on the
navigation screen.
3.Enter the security code.
X
If you do not enter the security code
correctly after 10 tries, leave the
system for one hour before trying
again, or visit a dealer to have the
system reset.
Acquiring GPS InformationDepending on the length of time the
power was interrupted, your system may
require GPS initialisation.
If initialisation is not necessary, the system
proceeds directly to the Startup
Confirmation screen.
If the system fails to locate a sufficient
number of satellites to locate your position
within 10 minutes, the following screen is
displayed.

208Reference Information
System LimitationsGPS SystemThe signals received from the GPS satellites
are extremely weak (less than a millionth
of the strength of a local FM station) and
require an unobstructed view of the sky.
The GPS antenna is located in the
dashboard. The signal reception can easily
be interrupted or interfered with by the
following:
•Metallic window tint on the front or side
windows
•Cell phones, PDAs, or other electronic
devices docked in a cradle or lying loose
on the dashboard
•Remote starters or “hidden” vehicle
tracking systems mounted near the
navigation unit
•Audio electronic devices mounted near
the navigation unit
•Trees, tall buildings, highway
overpasses, tunnels, or overhead
electrical power wires
The GPS is operated by the U.S.
Department of Defense. For security
reasons, there are certain inaccuracies built
into the GPS for which the navigation
system must constantly compensate. This can cause occasional positioning errors of
up to several hundred feet.
Address CalculationThe destination icon shows only the
approximate location of a destination
address. This occurs if the number of
possible addresses is different from the
number of actual addresses on a block. For
example, the address 1425 on a 1400
block with 100 possible addresses
(because it is followed by the 1500 block)
will be shown a quarter of the way down
the block by the system. If there are only
25 actual addresses on the block, the
actual location of address 1425 would be
at the end of the block.
DatabaseThe digitised map database reflects
conditions as they existed at various points
in time before production. Accordingly,
your database may contain inaccurate or
incomplete data or information due to the
passage of time, road construction,
changing conditions, or other causes.
For example, some places/landmarks may
be missing when you search the database
because the name was misspelled, the
place was improperly categorised, or a
place/landmark is not yet in the database.
This is also true for police stations,
hospitals, and other public institutions. Do
not rely on the navigation system if you
need law enforcement or hospital services.
Always check with local information
sources.

209
XX
System Limitations
XDatabase
Reference Information
In addition, the map database contains
verified and unverified areas. Unverified
streets may be missing from the map, in
the wrong location, or have an incorrect
name or address range. A message will
warn you if your route includes unverified
streets. Exercise additional caution when
driving in unverified areas.
The database does not include, analyse,
process, consider, or reflect any of the
following categories of information:
•Neighbourhood quality or safety
•Population density
•Availability or proximity of law
enforcement
•Emergency, rescue, medical, or other
assistance
•Construction work, zones, or hazards
•Road and lane closures
•Legal restrictions (such as vehicular type,
weight, load, height, and speed
restrictions)
•Road slope or grade
•Bridge height, width, weight, or other
limits
•Traffic facilities safety
•Special events•Pavement characteristics or conditions
Every effort has been made to verify that
the database is accurate. The number of
inaccuracies you experience increases the
longer you go without obtaining an
updated map database.
2Obtaining a Navigation Update Data P. 211
We assume no liability for any incident that
may result from an error in the
programme, or from changed conditions
not noted above.