Page 463 of 588

5When trouble arises
463
VERSO_WE_OM64524E
5-1. Essential information
Emergency flashers .......... 464
If your vehicle needs to
be towed ......................... 465
If you think something is
wrong .............................. 473
Fuel pump shut off system
(gasoline engine) ............ 4745-2. Steps to take in
an emergency
If a warning light turns on
or a warning buzzer
sounds... ......................... 475
If a warning message is
displayed ........................ 479
If you have a flat tire
(vehicles with spare
tire) ................................. 490
If you have a flat tire
(vehicles with emergency
tire puncture repair kit).... 506
If the engine will not
start................................. 519
If the shift lever cannot be
shifted from P (vehicles
with a Multidrive or
an automatic
transmission) .................. 522
If you lose your keys ......... 523
If you cannot operate
the back door opener...... 524
If the electronic key does
not operate properly
(vehicles with smart
entry & start system)....... 525
If the vehicle battery is
discharged ...................... 528
If your vehicle overheats ... 532
If you run out of fuel and
the engine stalls
(diesel engine) ................ 535
If the vehicle becomes
stuck ............................... 536
If your vehicle has
to be stopped in
an emergency ................. 538
Page 467 of 588

5
467 5-1. Essential information
When trouble arises
VERSO_WE_OM64524E
CAUTION
Caution while towing
Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelet and the cable or chain. Always be
cautious of the surroundings and other vehicles while towing.
If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
NOTICE
To prevent causing serious damage to the transmission
(vehicles with a Multidrive or an automatic transmission)
Never tow this vehicle from the rear with the front wheels on the ground.
This may cause serious damage to the transmission.
When towing a vehicle without using a towing dolly
(vehicles with a manual transmission)
Vehicles without smart entry & start system: Do not tow the vehicle with
the key removed or in the “LOCK” position.
Vehicles with smart entry & start system: Do not tow the vehicle with the
“ENGINE START STOP” switch OFF.
Page 471 of 588
5
471 5-1. Essential information
When trouble arises
VERSO_WE_OM64524E
Towing with a wheel-lift type truck from the rear
Vehicles with a Multidrive or an
automatic transmission: Use a
towing dolly under the front
wheels.
Vehicles with a manual transmis-
sion: We recommend to use a
towing dolly under the front
wheels.
Vehicles without smart entry &
start system: When not using a
towing dolly, turn the engine
switch to the “ACC” position and
shift the shift lever to “N”.
Vehicles with smart entry & start
system: When not using a towing
dolly, turn the “ENGINE START
STOP” switch to the ACCES-
SORY mode and shift the shift
lever to “N”.
NOTICE
To prevent causing serious damage to the transmission
(vehicles with a Multidrive or an automatic transmission)
Never tow this vehicle from the rear with the front wheels on the ground.
Page 476 of 588

476 5-2. Steps to take in an emergency
VERSO_WE_OM64524E
Have the vehicle inspected immediately.
Failing to investigate the cause of the following warnings may lead to
the system operating abnormally and possibly cause an accident.
Have the vehicle inspected by any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional, immedi-
ately.
*: Except South Africa, Morocco
Warning lightWarning light/Details
Malfunction indicator lamp
Indicates a malfunction in:
• The emission control system
*;
• The electronic engine control system;
• The electronic throttle control system;
• The electronic Multidrive or automatic transmission control
system. (if equipped)
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The seat belt pretensioner system.
ABS warning light
Indicates a malfunction in:
• The ABS;
• The brake assist system (vehicles with VSC+)
Electric power steering warning light (warning buzzer)
Indicates a malfunction in the EPS system.
(Flashing)Cruise control warning light (if equipped)
Indicates a malfunction in the cruise control system.
Automatic headlight leveling system warning light
(if equipped)
Indicates a malfunction in the automatic headlight leveling
system.
Page 483 of 588
5
483 5-2. Steps to take in an emergency
When trouble arises
VERSO_WE_OM64524E
(Flashing)Indicates that the
parking brake is still
engaged.
A buzzer sounds to
indicate that parking
brake is still engaged
(with the vehicle hav-
ing reached a speed
of more than 5 km/h [3
mph]).Release the parking
brake.
*1Indicates that the Mul-
tidrive or automatic
transmission fluid
temperature is too
high.
A buzzer also sounds.Stop the vehicle in a
safe place and shift
lever to “P”.
If the light does not go
off, contact any autho-
rized Toyota dealer or
repairer, or another duly
qualified and equipped
professional.
*2
Indicates that engine
oil level is low.
A buzzer also sounds.Check the level of
engine oil, and add if
necessary.
(Flashing)Indicates that the
headlight switch is left
on (with the key
removed and the
driver’s door opened).
A buzzer also sounds.Turn the headlight
switch off.
Warning messageDetailsCorrection procedure
Page 484 of 588

484 5-2. Steps to take in an emergency
VERSO_WE_OM64524E
*1: Vehicles with a Multidrive or an automatic transmission *2: Diesel engine only
Follow the correction procedures. (vehicles with smart entry & start system)
After taking the specified steps to correct the suspected problem,
check that the warning light turns off.
*2
Indicates that engine
oil is scheduled to be
changed. (The indica-
tor will not work prop-
erly unless the oil
maintenance data has
been reset.)Check the engine oil,
and change if neces-
sary. After changing the
engine oil, the oil
change system should
be reset.
*2
Indicates that the
engine oil scheduled
be changed. (After the
engine oil is changed
and the oil mainte-
nance data has been
reset.)Check the change the
engine oil and oil filter
by any authorized Toy-
ota dealer or repairer, or
another duly qualified
and equipped profes-
sional. After changing
the engine oil, the oil
change system should
be reset.
Interior
buzzerExterior
buzzerWarning messageDetailsCorrection
procedure
Once
(Flashing)Indicates that
an attempt was
made to start
the engine with-
out the elec-
tronic key being
present, or the
electronic key
was not func-
tioning normally.Confirm the
location of the
electronic key.
Warning messageDetailsCorrection procedure
Page 489 of 588
5
489 5-2. Steps to take in an emergency
When trouble arises
VERSO_WE_OM64524E
*1: Vehicles with a Multidrive or an automatic transmission*2: Vehicles with a manual transmission
*2
(Flashing)Indicates that a
door has been
opened or
closed and the
“ENGINE
START STOP”
switch has been
switched twice
to the ACCES-
SORY mode
from OFF.Press the
“ENGINE
START STOP”
switch while
applying the
clutch pedal.
Once
(Flashing)
(Green
indicator
flashing)Indicates that
the steering
lock has not
released within
3 seconds of
pressing the
“ENGINE
START STOP”
switch.Press the
“ENGINE
START STOP”
switch again
while turning
the steering
wheel with the
brake pedal
depressed.
Interior
buzzerExterior
buzzerWarning messageDetailsCorrection
procedure
Page 490 of 588
490
5-2. Steps to take in an emergency
VERSO_WE_OM64524E
If you have a flat tire (vehicles with spare tire)
Remove the flat tire and replace it with the spare provided.
Before jacking up the vehicle
Stop the vehicle on a hard, flat surface.
Set the parking brake.
Shift the shift lever to “P” (Multidrive or automatic transmis-
sion) or “R” (manual transmission).
Stop the engine.
Turn on the emergency flashers. (P. 464)
Location of the spare tire, jack and tools
Vehicles without the third seat
Spare tire
Jack
handleJack
Wheel nut wrench
Towing eyelet