2012 TOYOTA HIGHLANDER Owners Manual

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Installation of a mobile two-way radio system
The installation of a mobile two-way radio system in your vehicle could affect
electronic systems such as:
●Multiport fuel injection system/sequential multiport fuel injection system
●Cruise control system
●Anti-lock brake system
●SRS airbag system
●Seat belt pretensioner system
Be sure to check with your Toyota dealer for precautionary measures or spe-
cial instructions regarding installation of a mobile two-way radio system.
Scrapping of your Toyota
The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota
dealer before you scrap your vehicle.
Perchlorate Material
Special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.

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Vehicle Control and Operation Data Recording
Your Toyota is equipped with sophisticated computers that record certain
information about your vehicle’s operation, such as:
• Engine speed
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
The data recorded varies according to the grade level and options the vehi-
cle is equipped with. The computers do not record conversations, sound or
pictures.
●Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party except:
• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a govern-
ment agency
• For research purposes where the data is not tied to a specific vehicle or vehicle owner

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●Event data recorder
Your vehicle has computers that monitor and control certain aspects of your
vehicle. These computers assist in driving and maintaining optimal vehicle
performance.
Besides storing data useful for troubleshooting, there is an event data
recorder (EDR) that records data in a crash or near crash event.
The SRS airbag sensor assembly contains the EDR. In a crash or near crash
event, this device may record the following information:
• Engine speed
• Whether the brake pedal was depressed or not
• Vehicle speed
• To what extent the accelerator pedal was depressed
• The transmission shift position
• Whether the driver and front passenger wore seat belts or not
• Driver’s seat position
• SRS airbag deployment data
• SRS airbag system diagnostic data
• Front passenger’s occupant classification
The information above is intended to be used for the purpose of improving
vehicle safety performance. Unlike general data recorders, the EDR does
not record sound data such as conversation between passengers.
● Disclosure of the EDR data
Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the leasing company for a leased vehicle) is obtained
• Officially requested to by the police or other authorities
• Necessary, for use as a defense for Toyota in a lawsuit
• Ordered to by a court of law
However, if necessary, Toyota will:
• Use the data for research on Toyota vehicle safety performance
• Disclose the data to a third party for research purposes without disclosing details of the vehicle owner, and that only when deemed necessary
• Disclose summarized data cleared of vehicle identification information to a non-Toyota organization for research purposes

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CAUTION
■General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that dis-
tracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof, or other features of the vehicle. In addition, heat
build-up or extremely cold temperatures inside the vehicle can be fatal to
children.

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Symbols used throughout this manual
Cautions & Notices
Symbols used in illustrations
CAUTION
This is a warning against anything which may cause death or injury to people if
the warning is ignored. You are informed about what you must or must not do
in order to reduce the risk of injury to yourself and others.
NOTICE
This is a warning against anything which may cause damage to the vehicle or
its equipment if the warning is ignored. You are informed about what you must
or must not do in order to avoid or reduce the risk of damage to your Toyota
and its equipment.
Safety symbol
The symbol of a circle with a slash through it means “Do not”, “Do
not do this”, or “Do not let this happen”.
Arrows indicating operations
Indicates the action (pushing, turning,
etc.) used to operate switches and other
devices.
Indicates the outcome of an operation
(e.g. a lid opens).

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Before driving1
31
1-1. Key informationKeys ................................... 32
1-2. Opening, closing and locking the doors
Smart key system .............. 35
Wireless remote control ..... 48
Side doors .......................... 54
Back door ........................... 60
Glass hatch ........................ 70
1-3. Adjustable components (seats, mirrors,
steering wheel)
Front seats ......................... 74
Rear seats.......................... 77
Head restraints................... 85
Seat belts ........................... 88
Steering wheel ................... 94
Anti-glare inside rear view mirror ....................... 95
Outside rear view mirrors.............................. 98 1-4. Opening and closing the
windows and moon roof
Power windows ................ 101
Moon roof ......................... 104
1-5. Refueling Opening the fuel tank cap ................................. 109
1-6. Theft deterrent system Engine immobilizer system ........................... 113
Alarm................................ 116
Theft prevention labels (U.S.A.) .......................... 120
1-7. Safety information Correct driving posture..... 121
SRS airbags ..................... 123
Front passenger occupant classification system ...... 135
Child restraint systems..... 142
Installing child restraints ........................ 147

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1-1. Key information
Keys
The following keys are provided with the vehicle.
Vehicles without smart key system (type A)
Master keys
Va l e t k e y
Key number plate
Vehicles without smar t key system (type B)
Master keys
Va l e t k e y
Key number plate
Vehicles with smart key system Electronic keys
• Operating the smart keysystem ( P. 35)
• Operating the wireless
remote control function
( P. 48)
Mechanical keys
Key number plate