2012 MERCEDES-BENZ SPRINTER oil

1, 2, 3 ...
12 V socket ........................................ 133A
ABS (Anti-lock Brake System) Display message ............................ 201
ABS (Anti-lock Braking System)
Function/notes ................................
47
Accessories and conversions
see Add-on equipment
Active Service System (ASSYST) .....167
Add-on equipment ............................. 276
ADR Working speed governor (ADR) ...... 117
Air bags
Front air bag (driver, front
passenger) ....................................... 39
Important safety notes .................... 38
Safety guidelines ............................. 37
Side impact air bag .......................... 40
Window curtain air bag ....................41
Air conditioning in the rear
compartment
see Climate control .......................... 97
Air-conditioning system
Air vents in the roof duct ...............102
Refrigerant ..................................... 161
see Climate control .......................... 97
Air distribution
Setting ........................................... 102
Air filter
Indicator lamp ................................ 195
Airflow
Setting ........................................... 102
Air pressure
see Tire pressure
Air-recirculation mode ......................104
Air vents Setting ........................................... 101
Alarm system
see ATA
Antifreeze additives
see Coolant ................................... 160
Anti-lock Braking System
see ABS Anti-Theft Alarm system
see ATA


Anti-theft system
ATA (Anti-Theft Alarm system) .........61
Armrests .............................................. 68
Ashtray ............................................... 128
ASR (Acceleration Skid Control) ........48
Activating/deactivating ................... 49
ASSYST
see Active Service System
(ASSYST) ........................................ 167
ATA (Anti-Theft Alarm)
ATA troubleshooting ...................... 212
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 62
Function ........................................... 61
Switching off the alarm .................... 62
Audible warning signal .....................212
Automatic car wash .......................... 164
Automatic headlamp mode ................90
Automatic locking ............................... 55
Automatic transmission ................... 113
Driving tips .................................... 115
Malfunction .................................... 214
Releasing the parking lock
manually ........................................ 246
Shift ranges ................................... 114
Touchshift ...................................... 114
Transmission oil change ................158
Auxiliary heater
see Auxiliary heating ......................104
Auxiliary heating ............................... 104
Heater booster function ................. 107
malfunction .................................... 216
Switch ............................................ 105
Switch-on time ............................... 106 B
Backup lamp Changing bulbs ...................... 236, 237
BAS (Brake Assist System)

.................48
Battery ............................................... 175
Charge indicator lamp ...................191
Charging ........................................ 178
Disconnecting ................................ 176
Display message ............................ 205
Isolating switch ................................ 874
Index

Doorway lamp
Changing bulbs .............................. 238
Driver's door and co-driver's door
.....56
Driving abroad ................................... 138
Driving off-road ................................. 138
Driving on rough terrain see Driving off-road ....................... 138
Driving safety system
ASR (Acceleration Skid Control) ...... 48
EBD (Electronic Brake force
Distribution) ..................................... 48
ESP ®
(Electronic Stability
Program) .......................................... 50
Important safety information ........... 47
Driving safety systems
ABS (Anti-lock Braking System) ....... 47
BAS (Brake Assist System) ..............48
Overview .......................................... 47
Driving system .................................. 117
Malfunctions .................................. 215
Rear view camera .......................... 122
Driving systems
Cruise control ................................ 118
PARKTRONIC ................................. 119
Driving tips ........................................ 138
Driving abroad ............................... 138
Pulling away ................................... 110
Stopping the vehicle and
switching off the engine ................. 111
Towing a trailer .............................. 150E
EBD (Electronic Brake force
Distribution) Function/notes ................................ 48
Indicator lamps

.............................. 187
Electrical/electronic devices
Communications equipment ..........133
Electrical/electronic equipment
Retrofitting .................................... 277
Electrical closing assist ......................57
Electrical heater booster system ....... 98
Electrical system ................................. 88
Electronic Brake force see EBD
Electronic Stability Program
see ESP ®
e mark
................................................ 277
Emergency equipment ...................... 182
Emergency exit window .....................45
Emergency tensioning device Function ........................................... 35
Safety guidelines

............................. 37
Engine
Check engine indicator lamp ......... 194
Electronics ..................................... 276
Maximum speeds ........................... 280
Wash .............................................. 165
Engine oil ........................................... 156
Adding ........................................... 173
Checking the oil level (on-board
computer) ...................................... 171
Checking the oil level using the
dipstick .......................................... 172
Consumption ................................. 141
Display message ............................ 207
Mixing ............................................ 157
Oil change ...................................... 156
SAE classification .......................... 157
Warning lamp ................................. 192
Engine oil filler neck .........................169
Error memory see Message memory (vehicles
with steering wheel buttons) ............ 78
ESP ®
(Electronic Stability
Program) .............................................. 50
Exhaust gas aftertreatment .............116
DEF capacities ............................... 287
DEF level indicator .........................116
DEF reducing agent ............... 116, 155
Diesel Exhaust Fluid (DEF) ............. 155
Display message ...........199, 202, 204
Indicator lamp ................................ 190
Malfunction ........... 195, 199, 202, 204
Refilling DEF .................................. 143
Exterior lighting
Bulb failure indicator ........................89
Changing bulbs .............................. 233
Daytime running lamp mode
(vehicles without steering wheel
buttons) ........................................... 74
Daytime running lamp mode
(vehicles with steering wheel
buttons) ........................................... 82 Index
7

Delayed switch-off (vehicles with
steering wheel buttons) ...................
83
Light switch ..................................... 89
Locator lighting (vehicles with
steering wheel buttons) ................... 83
Surround lighting (vehicles with
steering wheel buttons) ................... 83
Exterior mirrors ................................... 70
Eyeglasses compartment ................. 131F
Fatty acid methyl ester FAME .......... 153
Fire extinguisher ............................... 184
First-aid kit .........................................
184
flat tire Notes ............................................. 222
Wheel change ................................ 229
Folding seat
......................................... 67
Folding table ...................................... 132
Front fog lamps ................................... 90
Changing bulbs .............................. 235
Front windshield
see Windshield ............................... 163
Fuel ..................................................... 153
Additives ........................................ 154
Consumption ................................. 140
Display message ............................ 208
Fuel filter with water separator .......221
Indicator lamp ................................ 196
Fuel gauge ............................................ 72
Fuel tank content Reserve, display message ..............208
Fuses .................................................. 239
Driver's seat fuse box .................... 243
Fuse allocation ...................... 241, 244
Main fuse box ................................ 240G
General driving tips ........................... 110
Genuine parts

.................................... 276
Glove box ........................................... 131H
Handbrake see Parking brake .......................... 112
Hazard warning lamps ........................91Headlamp
Cleaning system ......................95, 171
Headlamps
Changing bulbs .............................. 234
Cleaning ......................................... 164
Fogged up ...................................... 219
Headlamps, automatic

........................90
Head restraints .................................... 67
Heater booster function ...................107
Heating see Climate control .......................... 97
High beam flasher ............................... 90
High-beam headlamps ........................90
Changing bulbs .............................. 235
High-pressure cleaning ..................... 164
Hood Opening/closing ............................ 168 I
Ignition lock ......................................... 56
Immobilizer .......................................... 61
Indicator and warning lamps ........... 187
ABS ................................................ 189
Air filter ..........................................

195
ASR ....................................... 187, 189
BAS ....................................... 187, 189
Battery charge ............................... 191
Brakes ........................................... 188
Brake wear .................................... 191
Bulbs .............................................. 197
Check engine ................................. 194
Coolant .......................................... 193
Doors ............................................. 197
Engine oil level ............................... 192
ESP ®
...................................... 187, 190
Poly-V-belt ..................................... 191
Preglow .......................................... 194
Reserve fuel ................................... 193
SRS ................................................ 191
Tire pressure monitor .................... 195
Water separator ............................. 196
Windshield washer fluid ................. 196
Indicator lamps
see Warning and indicator
lamps ....................................... 24, 187
Instrument cluster .............................. 70
Lighting ............................................ 728
Index

R
Radio Changing stations (vehicles with
steering wheel buttons) ................... 77
Cleaning the display ...................... 162
Setting
station selection (vehicles
with steering wheel buttons) ............ 84
Rain/light sensor
Setting the sensitivity (vehicles
with steering wheel buttons) ............ 84
Windshield wipers ............................ 94
Range (vehicles with steering
wheel buttons) ..................................... 86
Reading lamp ....................................... 92
Rear bench seat ................................... 66
Rear-compartment air
conditioning Changing the air filter ....................173
see Climate control .......................... 97
Rear-compartment heating
see Climate control .......................... 97
Rear doors ............................................ 57
Rear fog lamp ...................................... 90
Changing bulbs ......................236, 237
Rear lamp
Changing bulbs ......................236, 237
Rear view camera .............................. 122
Malfunction .................................... 216
Monitor menu ................................ 124
Switching off the monitor while
driving ............................................ 128
Switching on .................................. 123
Switching the monitor on/off ........ 123
Rear-view camera
Cleaning ......................................... 163
Cleaning the monitor ..................... 162
Rear-view mirror .................................. 69
Rear window defroster ....................... 95
Rear window heating Malfunction .................................... 211
Rear window wiper ............................. 94
Refilling Diesel Exhaust Fluid (DEF) ............. 143
Tool for DEF tank filler cap ............182
Refrigerant ......................................... 161
Refueling ............................................ 142Remote control
see Key ............................................ 52
Replacing bulbs
see Changing bulbs ............... 233, 234
Reserve fuel
Tank ......................................... 72, 193
Restraint system
Display message
............................ 203
Malfunction .................................... 191
Restraint systems
see SRS
Reverse gear
Engaging (automatic
transmission) ................................. 114
Reverse warning feature .................. 141
Rims .................................................... 280
Roll-back warning see PARKTRONIC ........................... 122
Roof carrier ................................ 149, 284
Roof load (maximum) ........................284
Roof rack see Roof carrier .....................149, 284
Roof ventilator in the cargo
compartment ..................................... 108 S
SAE classification (engine oils) ........157
Safety Children in the vehicle .....................41
Child restraint systems ....................42
Overview of occupant safety
systems
...........................................
32
Safety systems
see Driving safety systems


Seat
Co-driver's seat ............................... 63
Driver's seat .................................... 63
Folding seat ..................................... 67
Luxury seat ...................................... 63
Rear bench seat ............................... 66
Standard seat .................................. 63
Suspension seat .............................. 63
Swivel seat ....................................... 65
Twin co-driver's seat ........................ 65 Index
11

Seat belt
Cleaning ......................................... 162Display message ............................ 206
Warning lamp .................................
196
Seat belts
Adjusting the height ......................... 35
Belt force limiters ............................ 35
Correct usage .................................. 33
Emergency Tensioning Devices ........ 35
Fastening ......................................... 34
Important safety guidelines .............32
Releasing ......................................... 35
Safety guidelines ............................. 37
Special seat belt retractor ............... 43
Warning lamp (function) ................... 35
Seat heating ......................................... 68
Malfunction .................................... 211
Selector lever position ...................... 114
Service indicator ............................... 167
Service products Bio-diesel ....................................... 153
Brake fluid ..................................... 159
Capacities ...................................... 287
Coolant .......................................... 160
Diesel Exhaust Fluid (DEF) ............. 155
Engine oil ....................................... 156
Fuel ................................................ 153
Fuel additive .................................. 154
Fuel additives ................................ 154
Power steering fluid ....................... 159
Refrigerant ..................................... 161
Transmission oil ............................. 158
Settings
Resetting all (vehicles with
steering wheel buttons) ................... 78
Resetting submenus (vehicles
with steering wheel buttons) ............ 79
Setting the clock
Vehicles without steering wheel
buttons ............................................ 73
Setting the date
Vehicles without steering wheel
buttons ............................................ 73
Vehicles with steering wheel
buttons ............................................ 82
Setting the time
Vehicles with steering wheel
buttons ............................................ 82Shift ranges
Automatic transmission .................114
Side impact air bag
.............................40
Side windows Resetting ......................................... 61
Sliding door .......................................... 56
Cleaning ......................................... 164
Closing assist ................................... 57
Snow chains ...................................... 255
Socket ................................................ 133
Spare wheel Bracket .......................................... 185
see Spare wheel ............................ 185
Wheel change ................................ 229
Speed
Setting, see Cruise control ............ 119
Speed limiter ..................................... 141
Speedometer ....................................... 71
Setting the unit (vehicles with
steering wheel buttons) ................... 80
SRS (Supplemental Restraint
System)
Indicator lamp .................................. 36
Introduction ..................................... 36
Standing lamp
Changing bulbs .............. 235, 236, 237
Starting the engine ........................... 109
Steering wheel ..................................... 69
Adjusting ......................................... 69
Buttons (vehicles with steering
wheel buttons) ................................. 74
With buttons .................................... 26
Stowage spaces and stowage
compartments ................................... 129
Eyeglasses compartment ............... 131
Glove box ....................................... 131
Paper holder .................................. 131
Stowage compartment above the
windshield ..................................... 130
Stowage compartment in the
center console ............................... 130
Stowage compartment in the
dashboard ...................................... 129
Stowage compartment in the
door ............................................... 13012
Index

DOT (Department of
Transportation) (definition) ............
269
Flat tire .......................................... 221
GAWR (Gross Axle
Weight Rating)
(definition) ..................................... 269
GVW (Gross Vehicle Weight)
(definition) ..................................... 269
GVWR (Gross Vehicle Weight
Rating) (definition) .........................269
Increased vehicle weight due to
optional equipment (definition) ...... 269
Kilopascal (kPa) (definition) ........... 270
Labeling (overview) ........................ 266
Load bearing index (definition) ...... 271
Maximum loaded vehicle weight
(definition) ..................................... 270
Maximum load on a tire
(definition) ..................................... 270
Maximum permissible tire
pressure (definition) ....................... 270
Maximum tire load ......................... 265
Maximum tire load (definition) .......270
Optional equipment weight
(definition) ..................................... 270
PSI (pounds per square inch)
(definition) ..................................... 270
Replacing ....................................... 271
Service life ..................................... 254
Sidewall (definition) .......................270
Speed index (definition) ................. 269
Storing ........................................... 273
Structure and characteristics
(definition) ..................................... 268
TIN (Tire Identification Number)
(definition) ..................................... 271
Tire bead (definition) ......................270
Tire pressure (definition) ................ 270
Tire pressures (recommended) ...... 269
Tire size (data) ............................... 280
Tire size designation, load-bearing
capacity, speed index .................... 266
Tire tread ....................................... 253
Tire tread (definition) .....................270
Total load limit (definition) ............. 271
Traction (definition) ....................... 271
Uniform Tire Quality Grading
Standards (definition) .................... 269
Unladen weight (definition) ............ 270valve, Snap-In ................................
252
Wear indicator (definition) .............271
Wheel rim (definition) .................... 269
Tires
and wheels (important safety
information) ....................................... 252
tire sealant Storage location ............................ 184
Using ............................................. 222
Tools
see Vehicle tool kit ........................ 182
Top speed
Technical data ............................... 280
Top Tether ............................................ 44
Touchshift .......................................... 114
Tow-away protection .......................... 62
Towing ................................................ 248
Towing a trailer Driving tips .................................... 150
Towing eye ......................................... 249
Tow-starting ....................................... 248
Trailer Brake force booster malfunction ... 188
Coupling up ................................... 150
Decoupling ..................................... 152
Power supply ................................. 153
Towing ........................................... 151
Towing with PARKTRONIC .............122
Trailer tow hitch ............................. 284
Trailer coupling
Permitted weights and loads ......... 285
Trailer hitch ....................................... 284
Trailer loads and drawbar
noseweights ...................................... 152
Transmission oil ................................ 158
Transport by rail ................................ 140
Transporting Load distribution ...................146, 152
Loading .......................................... 144
Securing a load .............................. 146
Trip computer (vehicles with
steering wheel buttons) .....................85
Trip meter ............................................ 73
see Trip odometer
Trip odometer
Resetting ......................................... 7214
Index

Modifying the engine power output
Having the engine power output of your
vehicle increased by tampering with the
electronic engine management system will
invalidate the vehicle's general operating
permit and insurance coverage, as well as
your New Vehicle Limited Warranty and
warranty entitlement.
Modifications to the output of the engine
must be reported to the insurance provider
and require the vehicle to be recertified. The
tires, chassis, brake and cooling systems
must be adapted to the increased engine
power output.
Tampering with the electronic engine
management system modifies emission
values and it
will not be possible to guarantee
the operating safety of the engine in every
case. Increases in performance may lead to
malfunctions and consequential damage to
other assemblies.
If you sell the vehicle, failing to inform the
buyer of the modified engine power output
could constitute an offense punishable by
law, depending on the country concerned. Diesel particle filter
! If the vehicle is predominantly used for
short-distance driving, this could lead to a
malfunction in the automatic cleaning
function for the diesel particle filter. As a
result, fuel may accumulate in the engine
oil and cause engine failure.
Therefore, if you mainly drive short
distances, you should

drive on a highway or
on rural roads for 20 minutes every
310 miles (500 km). This ensures sufficient
regeneration of the diesel particle filter. Vehicle alterations
We recommend the use of genuine Sprinter
parts and conversion parts as well as accessories that have been expressly
approved for your vehicle model.
These parts have been subjected to special
tests in order to determine their safety,
reliability and suitability.
!
For safety reasons, have add-on
equipment prepared and installed
according to the

Sprinter body/equipment
mounting directives in force. These body/
equipment mounting directives guarantee
that the chassis and add-on equipment
form a cohesive whole and that the highest
possible level of operating and driving
safety is reached.
We recommend for safety reasons that:
R you carry out no other modifications to
the vehicle.
R you obtain the agreement of the
distributor named on the inside of the
front cover for any deviations from the
approved body/equipment mounting
directives.
Approval by official testing centers or
permission given by authorities do not
eliminate safety risks.
! The wooden or plastic cargo area floor
fitted at the factory is an integral
component of the vehicle structure. The
vehicle body could be damaged if you have
the load area floor removed. This then
affects the securing of loads and the
maximum loading capacity of the lashing
points is no longer guaranteed.
Therefore, do not have the load area floor
removed.
Even seemingly small changes to the vehicle,
such as attaching a radiator cover for winter
driving or as protection against insects, are
not allowed. These could cause the engine
diagnostics to register incorrect data. The
recording of engine diagnostic data is a legal
requirement, and must always be verifiable
and accurate. 18
Introduction

Sprinter body builder guideline
If you intend on making any alterations to the
vehicle, we strongly recommend that you
contact the distributor named on the inside
of the front cover in order to obtain all
necessary information (there may be a
charge).
Body builders and dealers who make any
modifications which may affect the final
certification of the engine, vehicle or
equipment assume
the
sole responsibility for
the vehicle, including labeling and
documentation, affected by their
modifications.
It is their responsibility to certify that the
altered vehicle conforms to all applicable
standards and regulations affected by the
vehicle alteration or continues to comply with
the motor vehicle safety standards and
emissions regulations.
They are responsible for ensuring that
modifications or equipment installation do
not affect the safety of the vehicle. G
Warning
Any modifications or alterations of the
Sprinter not in compliance with the Sprinter
Body Builder Guideline and the Sprinter
Operator's Manual may seriously inhibit its
roadworthiness and safety

and may lead to an
accident resulting in serious injury or death.
Consult the Sprinter Body Builder Guideline
and the Sprinter Operator's Manual prior to
initiating any alterations or modifications.
We are not responsible for any final
certification or claims regarding product
liability, or warranty claims, which result from
any component, assembly, or system being
altered, or which cause non-compliance with
any of the emission control standards or
motor vehicle safety standards, or which
would otherwise cause the vehicle to be or to
become defective or unsafe.
We do not assume responsibility as the final-
stage manufacturer or the consequential
product liability. Correct use
Observe the following

information when using
your vehicle:
R the safety notes in this manual
R the "Technical data" section in this manual
R traffic rules and regulations
R motor vehicle laws and safety standards
Substances constituting a health
hazard Do not store or transport in the cab any
substances that
constitute

a health hazard or
react aggressively.
These include:
R solvents
R fuels
R oils and greases
R cleaning agents
R acids G
Warning
Do not store or transport in the cab any
substances that constitute

a health hazard or
react aggressively. Gases and liquids may
escape from containers that are completely
sealed.
The driver's ability to concentrate while the
vehicle is in motion and the driver's health
could be affected. In addition, electrical
components (e. g. control units and
connectors) could be damaged. This can
result in malfunctions, system failures, or
short circuits which can start a fire.
You could cause an accident, thereby
endangering yourself and others.
Stickers and warning labels G
Warning!
Various warning labels are attached to your
vehicle. These warning

labels are intended to
make you and others aware of various risks.
Do not remove any of these warning labels Introduction
19 Z