Troubleshooting
Automatic transmission .................214
Driving systems
............................. 215
Turn signals ......................................... 90
Changing bulbs .............. 235, 236, 237
Two-way radio
Installation ..................................... 277U
Unlocking With button ...................................... 55
With key ........................................... 52V
Vehicle Assemblies .................................... 174
Cleaning ......................................... 162
Dimensions .................................... 280
Electronics
..................................... 276
Individual settings (vehicles with
steering wheel buttons) ................... 78
Loading .......................................... 261
Towing ........................................... 248
Tow-starting ................................... 248
Transporting .................................. 250
Weights .......................................... 280
Vehicle identification number .......... 277
Vehicle identification plates ............277
Vehicle key Malfunction .................................... 217
Vehicle tool kit .................................. 182
Voltage supply Fuses ............................................. 239W
Warning and indicator lamp Diesel Exhaust Fluid (DEF) ............. 190
Warning and indicator lamps .............24
PARKTRONIC ................................. 215
Seat belt ........................................ 196
Warning lamp .................................... 183
Warning tones ................................... 212
Warning triangle ................................ 183
Washer fluid Display message ............................ 208
Indicator lamp ................................
196Topping up .....................................
171
Wiping with ...................................... 95
Wheel
Changing ....................................... 229
Rim size ......................................... 280
Spare wheel ................................... 185
Wheel chock
...................................... 229
Wheel nuts/wheel bolts Retightening .................................. 233
Tightening torque ........................... 232
Wheels
Changing/replacing .......................271
Checking ........................................ 253
Storing ........................................... 273
Wheel size/tire size ....................... 280
Window curtain air bag ....................... 41
Windows
Cleaning ......................................... 162
Cleaning the windshield ................. 163
Washing system ....................... 95, 171
Windshield
Cleaning ......................................... 163
Windshield heater ............................... 95
windshield heating Malfunction .................................... 211
Windshield washer fluid
Indicator lamp ................................ 196
Windshield wipers ............................... 94
Malfunction .................................... 219
Rain/light sensor ............................. 94
Replacing the wiper blades ............ 174
Setting the sensitivity (vehicles
with steering wheel buttons and
rain/light sensor) ............................. 84
Winter diesel ..................................... 154
Winter operation ....................... 153, 254
Winter tires M+S tires ....................................... 254
Working speed governor (ADR) ........ 117 X
Xenon headlamps see Bi-Xenon headlamps
Index
15
Good visibility
Windshield wipers
0046
Single wipe/to wipe with washer fluid
(Y page 95)
0047 To switch on the windshield wipers
Switching on the windshield wipers X
Turn the key to position 1 or 2 in the
ignition lock.
! Vehicles with rain/light sensor:
Switch the wipers off in dry weather.
Otherwise, dirt or
optical effects may cause
undesired windshield wiper sweeps. This
could then damage the windshield wiper
blades or scratch the windshield.
X Turn the combination switch in the
direction of arrow 0047 to the appropriate
setting depending on the intensity of the
rain.
The detent positions of the combination
switch correspond to the following wiper
speeds:
0 Windshield wipers off
I Intermittent wipe
II Normal wipe
III Rapid wipe
i Canada only:
If the windshield wipers are switched on
and you stop the vehicle, the windshield
wiper speed is
reduced. For example, if you
have selected level II and stop the vehicle, wiping continues with intermittent wipe
while the vehicle is stationary. If
intermittent wipe is selected, the intervals
become longer.
Vehicles with a rain/light sensor:
you
can use level I as
the universal setting. The
rain/light sensor sets the appropriate
wiping frequency automatically, according
to the intensity of the rain. When you stop
the vehicle, levels III and II are switched
down to level I automatically.
The windshield wipers will return to the
original level when you drive faster than
5 mph (8 km/h) again.
Setting the sensitivity of the rain/light
sensor . Rear window wiper
The rear window wiper switches on
automatically if you
engage reverse gear and
the windshield wipers are on. 0046
Switch
004B To wipe with washer fluid
004C Intermittent wipe
004D To switch off the windshield wiper
004E To wipe with washer fluid
X Turn the key to position 1
or 2 in the
ignition lock.
X Turn switch 0046 to the corresponding
position94
Good visibility
Controls
Roof ventilator in the cargo
compartment
The roof ventilator can be used to ventilate or
extract air from the cargo compartment.
X
Turn the SmartKey to position 2 in the
ignition lock.
X To extract air: press upper section 0046 of
the 00B4 switch.
The roof ventilator removes used air from
the cargo compartment.
X To ventilate: press lower section 0047 of the
00B3 switch.
The roof ventilator feeds fresh air into the
cargo compartment.
X To switch off: set the
switch to the middle
position. Driving and parking
Preparing for a journey
Visual check of the vehicle exterior X
In particular, check the following
components on the vehicle, and on the
trailer as necessary:
R
license plates, vehicle lighting, turn
signals, brake lamps
and wiper blades for
dirt and damage
R tires and wheels for firm seating, correct
tire pressure and general condition
R trailer tow hitch for play and security
i The towing device is one of the most
important components on the vehicle with regard to road safety. The separate
instructions issued by the manufacturer
pertaining to operation, care and
maintenance should be observed.
X Rectify any noticeable defects before
commencing the journey.
Checks in the vehicle Emergency equipment/first-aid kit
The equipment for first aid and breakdown
assistance is located in the storage
compartment in
the
driver's/co-driver's door
and behind the driver's seat.
X Check the equipment to make sure that it
is accessible, complete and ready for use.
Vehicle lighting
X Turn the key to position 2 in the ignition
lock.
X Check the lighting system with the aid of a
second person.
X Replace defective bulbs ( Y page 234). Before driving off
G
Warning
Free movement of the pedals must not be
impaired. This would
otherwise jeopardize the
operating and road safety of the vehicle.
Objects could get caught between the pedals
if you accelerate or brake suddenly. You will
then be unable to brake, declutch or
accelerate as intended. You could cause an
accident, thereby endangering yourself and
others.
R If you are using floormats and carpets,
make sure that they are properly secured
in the driver's footwell so that they do not108
Driving and parking
Controls
!
In order to avoid consequential damage,
repair damage caused by loose chippings
and remove any dirt immediately, in
particular:
R insect remains
R bird droppings
R flash rust
R tree resin
R oils and grease
R fuels
R tar stains
R salt residue
Wash your vehicle
more frequently if it gets
dirty more often.
! Do not park the vehicle for an extended
period right after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. Generally, park the
vehicle at operating temperature after
cleaning.
PARKTRONIC sensors PARKTRONIC sensors (example: front bumper, left
side of vehicle)
0046
Sensors
Clean all the sensors in the front and rear
bumpers with water, shampoo and a soft
cloth.
! Do not
use
dry, coarse or hard cloths and
do not scrub. You will otherwise scratch or
damage the sensors. If you clean the sensors with a power
washer or steam cleaner, observe the
information provided by the manufacturer
regarding the distance to be maintained
between the vehicle and the nozzle of the
power washer.
Rear-view camera lens Rear-view camera in the middle of the roof above
the high-mounted brake lamp
0046
Rear-view camera lens
0047 Microphone openings
Make sure not to put any wax on the lens of
rear-view camera 0046 when waxing the
vehicle. If necessary, remove the wax using
water, shampoo and a soft cloth.
! Do not
use
dry, coarse or hard cloths and
do not scrub. You could otherwise scratch
or damage the lens of the rear-view
camera.
When cleaning the vehicle with a high-
pressure or steam cleaner, observe a
minimum distance of 1.6 ft (50 cm) to the
rear-view camera.
To avoid damaging the rear-view camera,
do not aim directly at the rear-view camera
or the microphone openings on the bottom
of the rear-view camera.
Outside of the windshield and wiper
blades G
Warning
Before cleaning the windshield or wiper
blades, turn the key to 0 in the ignition lock. Cleaning and care
163
Operation
Z
The windshield wipers may otherwise move
and injure you.
X Turn the key to position 0 in the ignition
lock or remove it.
! Do not fold the windshield wipers away
from the windshield unless the hood is
closed. Otherwise, you could damage the
hood.
X Fold the wiper arms away from the
windshield until you feel them engage.
X Clean the windshield and the wiper blades.
X Fold the windshield wipers back again
before switching on the ignition.
Headlamps Wipe the headlamp lenses with a wet sponge.
! Only use washer
fluid which is suitable for
plastic lamp lenses. Unsuitable washer
fluid could damage the plastic lamp lenses
of the headlamps.
Therefore, do not use:
R dry cloths
R abrasive products
R solvents
R cleaning products containing solvents
You could otherwise scratch or damage the
surface of the lenses.
Sliding door Clean the contact plates and the tips of the
contact pins around the sliding door with
water, shampoo and a soft cloth.
Do not oil or grease the contact plates and
contact pins.
Remove foreign objects. Power washers
! Maintain the following minimum
distances between the high-pressure
nozzle and the object being cleaned:
R approximately 2.2 ft (70 cm)
when using
round-jet nozzles
R approximately 1 ft (30 cm) when using
25° flat-spray jets and concentrated-
power jets
Keep the water jet moving while cleaning.
To avoid causing damage, do not point the
water jet directly at:
R door joints
R brake hoses
R electrical components
R plug connections
R seals
R the drive train, especially not at the
intermediate bearing of the propeller
shaft
R the rear-view camera or the microphone
opening on the bottom of the rear-view
camera. Keep a minimum distance of
1.6 ft (50 cm). G
Warning
Do not
use round-jet nozzles to clean the tires.
The pulsating water jet can cause damage to
the substructure of
the tires that is not visible
from the outside. This type of damage only
becomes noticeable at a much later stage and
can cause the tires to burst. This could cause
you to lose control of the vehicle, resulting in
an accident and injuring yourself or others.
Replace damaged tires immediately. Automatic car wash
If the vehicle is very dirty, prewash it before
you put it through an automatic car wash. G
Warning
If a wax preservative is applied after the
vehicle is washed,
you should remove the wax164
Cleaning and care
Operation
from the windshield and the wiper blades to
prevent smearing.
Smears
impair the driver's
view, and their effect is made worse in
conditions where visibility is poor (e.g. glare,
mist, darkness, snow). You may therefore fail
to recognize dangers, or not recognize them
in time, and thereby cause an accident.
! Make sure that the automatic car wash is
suitable for the size of the vehicle.
Before washing the vehicle in an automatic
car wash, fold in the exterior mirrors and
remove the radio/telephone antenna.
Otherwise, the exterior mirror, antenna or
the vehicle itself could be damaged.
Make sure that the antenna is installed and
that the exterior mirrors are fully folded out
again when you leave the automatic car
wash.
! Make sure that the side windows are
completely closed, that the ventilation/
heating is switched off and that the
windshield wiper switch is set to 0.
Otherwise, the rain/light sensor could be
activated, triggering unintended wiper
movements. This can cause damage to the
vehicle.
After putting the vehicle through an
automatic car wash, wipe off wax from:
R the rear-view camera lens ( Y page 163)
R the windshield and the wiper blades. This
prevents smears and reduces wiping noise
which can be caused by residue on the
windshield. Cleaning the engine
! Water must not
enter intake or ventilation
openings. When cleaning with high
pressure water or steam cleaners, the
spray must not be aimed directly at
electrical components or the terminals of
electrical lines. Preserve the engine after the engine has
been cleaned.
Protect
the belt drive system
from exposure to the preservative agent. Alloy wheels
Clean the alloy wheels regularly.
! Do not use
any acidic or alkaline cleaning
agents. They can cause corrosion on the
wheel bolts (wheel nuts) or the retainer
springs for the wheel-balancing weights. After driving off-road or on
construction sites
G
Warning
Dirt on the vehicle can affect road and
operating safety.
It can specifically result in the following
dangers:
Stone impact. Stones trapped between the
tires can be thrown out while driving. This
could injure other
road users or damage other
vehicles (especially windscreens).
Risk of skidding. Dirt and mud on the tires/
on the road reduce the grip of the tires on the
road. This especially applies when the surface
is wet. The vehicle could then start to skid.
Risk of injury. Dirt and mud on the steps and
entrance can make the steps unsafe. This
could cause you to slip off the steps and be
injured.
For this reason, you should always clean your
vehicle carefully after driving off-road or on
construction sites before driving on public
roads. Observe the corresponding safety
notices in this chapter if you use a power
washer or an automatic car wash to clean your
vehicle.
X Clean the vehicle, paying special attention
to the following:
R
Lighting system
R Windows and exterior mirrors
R Access steps and entrances Cleaning and care
165
Operation Z
service. You will also see a minus sign before
the service due date.
Calling up the service due date
X
Turn the key to position 2 in the ignition
lock.
The display is activated.
Vehicles with steering wheel buttons
X Press the 0059 or 0058 button on the
steering wheel repeatedly
until you see the
standard display (Y page 77).
X Press the 0029 or 002D button on the
steering wheel repeatedly
until you see the
following in the display, for example:
R 009B Service A in ... days
R 009B Service A in ... mi (km)
Vehicles without steering wheel buttons
X Press the 007B menu button on the
instrument cluster repeatedly until the
009B or 009C symbol for the service
appears.
Additionally you will see the remaining
distance in miles ( mi) or kilometers ( km) or
the remaining time in days ( d).Hood
Opening the hood G
Warning
Do not pull the release lever while the vehicle
is in motion.
If you do so, the hood may open
up and block your view. G
Warning!
There is a risk of injury if the hood is open,
even if the engine is not running.
Some engine components can become very
hot.
To avoid the risk of burns, only touch those
components described in the Operator's
Manual and observe
the relevant safety notes. G
Warning
The radiator fan between the radiator and the
engine can start
automatically, even if the key
has been removed from the ignition lock.
Keep away from the area of rotation of the fan
blades. You could otherwise be injured.
The electronic injector control operates at
high voltage. For this reason, you must never
touch injection system components while:
R the engine is running.
R the engine is being started.
R the ignition is switched on.
You could otherwise receive an electric shock
and be severely or fatally injured. Hood release lever in the driver's footwell
X
Pull release handle 0046.
The hood is released.
! Make sure
that
the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood. 168
Maintenance
Operation
X
To install the air filter: insert the filter
mat.
X Put cover 0046 on. Vehicle assemblies
Check the assemblies regularly for leaks. If
fluid is being lost (e.g. there are oil stains
where the vehicle is parked), have the cause
found and rectified
immediately at a qualified
specialist workshop, e.g. an authorized
Sprinter Dealer.
0040Environmental note
When used improperly, service products are
harmful to the environment.
Do not allow service products to enter the
sewage system, surface
waters, ground water
or soil. Replacing the wiper blades
G
Warning
If the windshield wipers are set to intermittent
wipe or the rain/light sensor is active, the
windshield wipers could start moving at any
time and injure you or others.
Always remove the
key from the ignition lock
before replacing the wiper blades. G
Warning
Wiper blades are wear parts. Change the
wiper blades every six months, ideally in the
spring and fall.
Otherwise, the windshield and
rear window will not be wiped properly. This
may prevent you from observing the traffic
conditions, thereby causing an accident.
! Do not open the hood when a wiper arm
is folded away from the windshield.
Otherwise, you could damage the hood.
Do not fold the wiper arms back onto the
windshield without wiper blades fitted as
this could scratch the windshield. !
Only touch the windshield wiper where it
connects to the wiper arm. You could
otherwise damage the
wiper blade inserts.
Removing X
Apply the parking brake.
X On vehicles with automatic transmission,
move the selector lever to position P.
X Turn the key to position 1 in the ignition
lock. Front wiper arm with windshield wiper
X
Fold wiper arm 008A away from the
windshield.
X Set windshield wiper 0046 at right angles to
the wiper arm.
X Press two retaining clips 0047 together
in
the
direction of the arrow and swing windshield
wiper 0046 away from wiper arm 008A.
X Pull windshield wiper 0046 up and out of the
retainer on wiper arm 008A.
Installing X
Slide windshield wiper 0046 into the retainer
on wiper arm 008A.
X Press windshield wiper 0046 onto wiper arm
008A until you
hear retaining clips 0047 engage.
X Fold wiper arm 008A onto the windshield
again. 174
Maintenance
Operation