2012 MERCEDES-BENZ GLK SUV Owners Manual

Vehicles with a 12-button multifunction steering wheel
The on-board computer saves certain display messages. You can call up the display messages
in the message memory.
X Press the =or; button on the steering wheel to select the Serv.
Serv. menu.
If there are display messages, the multifunction display shows 2 messages
2 messages, for example.
X Press the 9or: button to select the entry, e.g. 2 messages
2 messages .
X Press ato confirm.
X Press the 9or: button to scroll through the display messages. 246
Display messagesOn-board computer and displays

Safety systems (4-button multifunction steering wheel)
Display messages Possible causes/consequences and
M
MSolutions ABS
ABS
curr. unavail. curr. unavail.
ABS (Anti-lock Braking System), ESP
®
(Electronic Stability Pro-
gram), BAS (Brake Assist), PRE-SAFE ®
, hill start assist and ESP ®
trailer stabilisation are temporarily not available.
The adaptive brake lights may also have failed.
In addition, the ä,åand! warning lamps light up in
the instrument cluster.
Possible causes:
R self-diagnosis is not yet complete.
R the on-board voltage may be insufficient.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
The danger of skidding and having an accident increases.
X Carefully drive on a suitable stretch of road, making slight steer-
ing movements at a speed above 20 km/h.
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
X Drive on carefully.
X Visit a qualified specialist workshop. If the display message is shown and the
äwarning lamp flashes
at the same time, the electronic traction system is deactivated.
Otherwise, the brakes on the drive wheels could overheat.
X Let the brakes cool down until the display message disappears
and the äwarning lamp goes out.
The electronic traction system is active again. Display messages
247On-board computer and displays Z

Display messages Possible causes/consequences and
M
MSolutions ABS
ABS
inoperative
inoperative ABS, ESP
®
, BAS, PRE-SAFE ®
, hill start assist and ESP ®
trailer sta-
bilisation are not available due to a malfunction.
The adaptive brake lights may also have failed.
In addition, the ä,å,!andJ warning lamps light
up in the instrument cluster.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
The danger of skidding and having an accident increases.
X Drive on carefully.
X Visit a qualified specialist workshop. EBD and ABS EBD and ABS
inoperative inoperative
EBD (electronic brake force distribution), ABS, ESP
®
, BAS, PRE-
SAFE ®
, the HOLD function, hill start assist and ESP ®
trailer stabi-
lisation are unavailable due to a malfunction.
The adaptive brake lights may also have failed.
In addition, the ä,åand! warning lamps light up in
the instrument cluster and a warning tone sounds.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
The danger of skidding and having an accident increases.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. J
Release parking Release parking
brake brake You are driving with the parking brake applied. A warning tone also
sounds.
X
Release the parking brake. 248
Display
messagesOn-board computer and displays

Display messages Possible causes/consequences and
M
MSolutions J
Brake immediately Brake immediately With the Hold function activated, you have either:
R
opened the driver's door and released the seat belt or
R switched off the engine or
R opened the bonnet
A tone may also sound at regular intervals. If you attempt to lock
the vehicle, the tone becomes louder.
You cannot start the engine.
X Paying attention to the traffic situation, immediately depress the
brake pedal firmly and hold until the display message disap-
pears.
X Use the folding wheel chock (Y page 333), from the vehicle tool
kit to secure the vehicle against rolling away.
You can restart the engine. J
Check brake fluid Check brake fluid
level level There is insufficient brake fluid in the brake fluid reservoir.
In addition, the red
Jwarning lamp lights up in the instrument
cluster and a warning tone sounds.
G WARNING
The braking efficiency may be impaired.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Secure the vehicle against rolling away ( Ypage 164).
X Consult a qualified specialist workshop.
X Do not top up the brake fluid. This does not correct the error. #
Check brake wear Check brake wear The brake pads/linings have reached their wear limit.
X
Visit a qualified specialist workshop. PRE-SAFE PRE-SAFE
inoperative inoperative
G
WARNING
Important functions of PRE-SAFE ®
have failed. All other occupant
safety systems, e.g. airbags, remain available.
This poses an increased risk of injury.
X Visit a qualified specialist workshop. ü If the symbol appears in the multifunction display, a seat belt
tongue has been inserted into a rear seat belt buckle.
Further information on the status indicator for the rear seat belts
(Y
page 53). Display
messages
249On-board computer and displays Z

Display messages Possible causes/consequences and
M
MSolutions ý If the symbol appears in the multifunction display, a seat belt
tongue has not been inserted in a rear seat belt buckle.
G WARNING
A seat belt which is not worn correctly, or which has not been
engaged in the seat belt buckle correctly, cannot provide the
intended level of protection.
This poses an increased risk of injury.
X If necessary, ask the occupants in the rear to fasten their seat
belts (Y page 51).
Further information on the status indicator for the rear seat belts
(Y page 53). 6
Malfunction -Work‐ Malfunction -Work‐
shop- shop- There is a malfunction in the SRS (Supplemental Restraint Sys-
tem). The
6warning lamp also lights up in the instrument clus-
ter.
G WARNING
The airbags or belt tensioners may either be triggered uninten-
tionally or, in the event of an accident, may not be triggered.
This poses an increased risk of injury.
X Visit a qualified specialist workshop.
For further information about the Supplemental Restraint System,
see (Y page 43). 6
FL malfunc. -Work‐ FL malfunc. -Work‐
shop- shop-
orFR mal‐
FR mal‐
func. -Workshop-
func. -Workshop- SRS has malfunctioned at the front on the left or right. The
6
warning lamp also lights up in the instrument cluster.
G WARNING
The airbags or belt tensioners may either be triggered uninten-
tionally or, in the event of an accident, may not be triggered.
This poses an increased risk of injury.
X Visit a qualified specialist workshop. 6
RL malfunc. Work‐ RL malfunc. Work‐
shop- shop-
orRR mal‐
RR mal‐
func. -Workshop-
func. -Workshop- G
WARNING
The airbags or belt tensioners may either be triggered uninten-
tionally or, in the event of an accident, may not be triggered.
This poses an increased risk of injury.
SRS has malfunctioned at the rear on the left or right. The 6
warning lamp also lights up in the instrument cluster.
X Visit a qualified specialist workshop. 250
Display
messagesOn-board computer and displays

Display messages Possible causes/consequences and
M
MSolutions 6
R.cent.malf. - R.cent.malf. -
Workshop- Workshop- G
WARNING
The airbags or belt tensioners may either be triggered uninten-
tionally or, in the event of an accident, may not be triggered.
This poses an increased risk of injury.
SRS has malfunctioned at the rear centre. The 6warning lamp
also lights up in the instrument cluster.
X Visit a qualified specialist workshop. Left Left
windowbag
windowbag mal‐
mal‐
function:wkshp
function:wkshp or
Right windowbag
Right windowbag
malfunction:wkshp malfunction:wkshp There is a malfunction in the left-hand and/or right-hand window-
bag.
The
6 warning lamp also lights up in the instrument cluster.
G WARNING
The left or right windowbag may either be triggered unintentionally
or, in the event of an accident, may not be triggered.
This poses an increased risk of injury.
X Visit a qualified specialist workshop. Display
messages
251On-board computer and displays Z

Safety systems (12-button multifunction steering wheel)
Display messages Possible causes/consequences and
M
MSolutions !÷
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual ABS (Anti-lock Braking System), ESP
®
(Electronic Stability Pro-
gram), BAS (Brake Assist), PRE-SAFE ®
, the HOLD function, hill
start assist and ESP ®
trailer stabilisation are temporarily unavail-
able.
The adaptive brake lights, BAS PLUS and PRE-SAFE ®
Brake may
also have failed.
In addition, the ÷,åand! warning lamps light up in
the instrument cluster.
ATTENTION ASSIST is deactivated.
Possible causes:
R self-diagnosis is not yet complete.
R the on-board voltage may be insufficient.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
The danger of skidding and having an accident increases.
X Carefully drive on a suitable stretch of road, making slight steer-
ing movements at a speed above 20 km/h.
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
X Drive on carefully.
X Visit a qualified specialist workshop. ÷
inoperative See inoperative See
Owner's Manual Owner's Manual ESP
®
, BAS, PRE-SAFE ®
, the HOLD function, hill start assist and
ESP ®
trailer stabilisation are unavailable due to a malfunction.
The adaptive brake lights, BAS PLUS and PRE-SAFE ®
Brake may
also have failed.
In addition, the ÷andå warning lamps light up in the
instrument cluster.
The self-diagnosis function may not be complete, for example.
ATTENTION ASSIST is deactivated.
G WARNING 252
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
M
MSolutions The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP
®
is not operational, ESP ®
is unable to stabilise the vehicle.
The danger of skidding and having an accident increases.
X Carefully drive on a suitable stretch of road, making slight steer-
ing movements at a speed above 20 km/h.
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
X Drive on carefully.
X Visit a qualified specialist workshop. T!
÷
inoperative See inoperative See
Owner's Manual Owner's Manual EBD (electronic brake force distribution), ABS, ESP
®
, BAS, PRE-
SAFE ®
, the HOLD function, hill start assist and ESP ®
trailer stabi-
lisation are unavailable due to a malfunction.
The adaptive brake lights, BAS PLUS and PRE-SAFE ®
Brake may
also have failed.
In addition, the ÷,åand! warning lamps light up in
the instrument cluster and a warning tone sounds.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
The danger of skidding and having an accident increases.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. J
Release parking Release parking
brake brake You are driving with the parking brake applied. A warning tone also
sounds.
X
Release the parking brake. Display
messages
253On-board computer and displays Z