2012 MERCEDES-BENZ GLK SUV steering wheel

Have service work carried out as described
in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the
ASSYST PLUS service interval display after
the service work has been carried out. You
can also obtain further information on main-
tenance work, for example.
Special service requirements
Arduous operating conditions or increased
loads on the vehicle will require some service
work to be performed more often than for a
vehicle in normal use. Such arduous condi-
tions include regular city driving with frequent
intermediate stops and use in mountainous
terrain or on poor road surfaces.
For example, if the vehicle is used under ardu-
ous operating conditions, have air filters,
engine oil and oil filters changed frequently
and check the wheels often. Further informa-
tion can be obtained at a qualified specialist
workshop, e.g. a Mercedes-Benz Service
Centre.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's current telephone numbers
for use when you are abroad are to be found
in the "Mercedes-Benz Service24h" section
of the Service Booklet. AdBlue
®
service display
i For BlueTEC vehicles only.
To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent AdBlue ®
. AdBlue ®
is topped
up as part of the service. Under normal oper-
ating conditions, a full tank of AdBlue ®
should
last until the next service due date.
Depending on how and where the vehicle is
used, there may be an increase in the AdBlue
®
consumption, resulting in the next
service due date being brought forward.
Certain display messages show that
AdBlue ®
must be topped up, e.g.
Refill AdBlue at workshop See Own‐
Refill AdBlue at workshop See Own‐
er's Manual er's Manual
Refill AdBlue at workshop No start Refill AdBlue at workshop No start
in .. km in .. km
A warning tone also sounds.
You can no longer start the engine when the
AdBlue ®
supply has been used up.
R 4-button multifunction steering wheel
(Y page 266)
R 12-button multifunction steering wheel
(Y page 269)
! Have the AdBlue ®
tank topped up at a
qualified specialist workshop only. The
vehicle may otherwise be damaged or
soiled.
Before taking a trip with your vehicle outside
Europe, have the AdBlue ®
supply checked at
a qualified specialist workshop. If necessary,
have AdBlue ®
topped up. Before a longer stay
outside of Europe, consult a qualified special-
ist workshop.
Observe the notes on AdBlue ®
(Y page 368).
You can obtain further information about
BlueTEC exhaust gas aftertreatment and
AdBlue ®
from any Mercedes-Benz Service
Centre. Engine compartment
Bonnet
Opening the bonnet G
WARNING
Do not pull the release lever while the vehicle
is in motion. If you do so, the bonnet may open
up and block your view. Engine compartment
313Maintenance and care Z

:
Ball coupling
; Locking balls
= Guide pin
? Guide faces
A Release lever
B Handwheel
X Lightly oil or grease positions :toB and
the ball coupling recess of the vehicle after
cleaning.
X Treat the lock in handwheel Bwith an
acid-free and resin-free oil.
X Check that the vehicle's trailer tow hitch is
working properly.
i You can also have the maintenance work
on the ball coupling and the trailer tow hitch
carried out by a qualified specialist work-
shop. Interior care
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display. X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfibre cloth and TFT/
LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth.
Cleaning the plastic trim G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as a result plastic
parts may break away and be thrown around
the interior when an airbag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz. 322
CareMaintenance and care

!
You should have all work involving the
battery carried out at a qualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery
yourself, make sure that:
R you switch off the engine and remove the
key. On vehicles with KEYLESS-GO,
ensure that the ignition is switched off.
Check that all the indicator lamps in the
instrument cluster are off. Otherwise,
electronic components, such as the
alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic sys-
tem may be damaged.
R in vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehi-
cle is secured against rolling away. You
can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be fitted securely dur-
ing operation.
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked up for a long period of time.
Like other batteries, the vehicle battery may
discharge over time if you do not use the
vehicle. In such cases, have the battery dis-
connected at a qualified specialist workshop.
You can also charge the battery with a
charger recommended by Mercedes-Benz.
For more information, please contact a quali-
fied specialist workshop.
i When you park the vehicle, remove the
key if you do not require any electrical con-
sumers. The vehicle will then use very little
energy, thus conserving battery power. i
If the power supply has been interrupted,
e.g. if the battery was discharged, you will
have to:
R set the clock; see the separate operating
instructions.
For vehicles with Audio 20 and a 4-button
multifunction steering wheel, see "Date/
Time" (Y page 227).
R reset the panorama sliding sunroof
(Y page 93).
R reset the function for automatically fold-
ing the exterior mirrors in/out by folding
the mirrors out once (Y page 104). Charging the battery
G
WARNING
Only charge the battery in a well-ventilated
area. As the battery is being charged, gases
can escape and generate minor explosions.
This could injure you and other persons or
cause damage to the paintwork or acid cor-
rosion on the vehicle.
You can obtain information on battery charg-
ers which allow the battery to be charged
while still installed from a qualified specialist
workshop. G
WARNING
There is a risk of acid burns during the charg-
ing process due to the gases which escape
from the battery. Do not lean over the battery
during the charging process. G
WARNING
Battery acid is caustic. Avoid contact with the
skin, eyes or clothing.
! Only charge the installed battery with a
battery charger which has been tested and
approved by Mercedes-Benz. These battery
chargers allow the battery to be charged
while still installed in the vehicle.
! Only use battery chargers with a maxi-
mum charging voltage of 14.8 V. Battery (vehicle)
339Breakdown assistance Z

X
Release the brake pedal.
X Release the parking brake. Transporting the vehicle
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or trans-
porter if you wish to transport it.
X Vehicles with manual transmission:
shift to neutral.
X Vehicles with automatic transmission:
turn the key to position 2in the ignition
lock.
X Shift the automatic transmission to posi-
tion N.
As soon as the vehicle is loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Vehicles with manual transmission:
engage first or reverse gear.
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion P.
X Turn the key in the ignition lock to position
0 and remove the key from the ignition
lock.
X Secure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components. Oth-
erwise, the vehicle could be damaged. Notes for 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged.
If the vehicle has transmission damage or
damage to the front or rear axle, have it trans-
ported on a transporter or trailer.
In the event of damage to the electrical
system If the battery is defective, the automatic
transmission will be locked in position
P. To
shift the automatic transmission to position
N, you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (Y page 341).
Have the vehicle transported on a transporter
or trailer. Recovering a vehicle that has become
stuck
! When recovering a trapped vehicle, do not
jerk the vehicle or pull it at an angle. If the
tractive power is too high, the vehicles
could be damaged.
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care, especially so if the vehicle is
laden.
Never attempt to recover a vehicle with a
trailer attached.
Pull out the vehicle backwards, if possible,
using the tracks it made when it became
stuck. Tow-starting (emergency engine
starting)
When tow-starting, it is important that you
observe the safety instructions (Y page 342)
and the legal requirements for the relevant
countries.
! Vehicles with automatic transmission
must not be tow-started. The transmission
may otherwise be damaged.
You can find information on "Jump-starting"
at (Y page 341).
Before tow-starting the following conditions
must be fulfilled:
R the battery is connected.
R the engine has cooled down.
R the exhaust system has cooled down. Towing and tow-starting
345Breakdown assistance Z

If you have fitted M+S tyres:
X
Check the tyre pressures (Y page 353).
X Restart the tyre pressure loss warning sys-
tem (Y page 355).
After fitting a spare wheel or an emergency
spare wheel, do not drive faster than
80 km/h. Snow chains
G
WARNING
If you have fitted snow chains to the front
wheels, they may scrape against the vehicle
body or chassis components. This could
cause damage to the vehicle or the tyres.
There is a risk of an accident.
To avoid hazardous situations:
R never fit snow chains on the front wheels
R fit snow chains to the rear wheels in pairs.
! Vehicles with steel wheels: if you wish
to fit snow chains to steel wheels, make
sure that you remove the respective
wheels' hubcaps first. The hubcaps may
otherwise be damaged.
For safety reasons, Mercedes-Benz recom-
mends that you only use snow chains that
have been specially approved for your vehicle
by Mercedes-Benz, or that are of a corre-
sponding standard of quality.
If you intend to fit snow chains, please bear
the following points in mind:
R snow chains cannot be fitted to all wheel-
tyre combinations. Permissible wheel-tyre
combinations (Y page 357).
R only use snow chains when the road sur-
face is completely snow-covered. Remove
the snow chains as soon as possible when
you come to a road that is not snow-cov-
ered.
R local regulations may restrict the use of
snow chains. Observe the appropriate reg-
ulations if you wish to fit snow chains. R
Do not exceed the maximum permissible
speed of 50 km/h.
R Snow chains must not be fitted to the emer-
gency spare wheel, e.g. a collapsible emer-
gency spare wheel.
i You can deactivate ESP ®
(Y page 67)
when pulling away with snow chains fitted.
This way you can allow the wheels to spin
in a controlled manner, achieving an
increased driving force (cutting action). Tyre pressure
Tyre pressure specifications
G
WARNING
Tyres with too low or too high tyre pressure
contain the following hazards:
R they can burst, in particular if the vehicle is
heavily laden or when driven at high
speeds.
R the tyres can wear excessively and/or
unevenly, which can severely impair tyre
traction.
R the driving, steering and braking character-
istics may be severely impaired.
There is a risk of accident.
Follow recommended tyre inflation pressures
and check the pressure of all the tyres includ-
ing the spare wheel:
R at least every two weeks
R if the load changes
R before beginning a long journey
R for changed operating conditions, e.g. off-
road driving
If necessary, correct the tyre pressure.
You will find a table of tyre pressures for var-
ious operating conditions on the inside of
your vehicle's fuel filler flap.
Operation with an emergency spare
wheel: the applicable value is stated on the
wheel and in the "Wheel/tyre combinations"
section (Y page 357). Tyre pressure
353Wheels and tyres Z

Tyre pressure loss warning system
Important safety notes While the vehicle is in motion, the tyre pres-
sure loss warning system monitors the set
tyre pressure using the rotational speed of
the wheels. This enables the system to detect
significant pressure loss in a tyre. If the speed
of rotation of a wheel changes as a result of
a loss of pressure, a corresponding warning
message will appear in the multifunction dis-
play.
The tyre pressure warning system does not
warn you of an incorrectly set tyre pressure.
Observe the notes on the recommended tyre
pressure (Y page 353).
The tyre pressure loss warning system does
not replace the need to regularly check your
vehicle's tyre pressures, since an even loss of
pressure on several tyres at the same time
cannot be detected by the tyre pressure loss
warning system.
The tyre pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the
tyre is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering manoeuvres.
The function of the tyre pressure loss warning
system is limited or delayed if:
R snow chains are fitted to your vehicle's
tyres.
R road conditions are wintry.
R you are driving on sand or gravel.
R you adopt a very sporty driving style (cor-
nering at high speeds or driving with high
rates of acceleration).
R you are towing a very heavy or large trailer.
R you are driving with a heavy load (in the
vehicle or on the roof). Restarting the tyre pressure loss warn-
ing system Restart the tyre pressure loss warning system
if you have:
R
changed the tyre pressure
R changed the wheels or tyres
R fitted new wheels or tyres
X Before restarting, consult the table of tyre
pressures on the inside of the fuel filler flap
to ensure that the tyre pressure in all four
tyres is set correctly for the respective
operating conditions.
The tyre pressure loss warning system can
only give reliable warnings if you have set
the correct tyre pressure. If an incorrect
tyre pressure is set, these incorrect values
will be monitored.
X Observe the notes in the section on tyre
pressures (Y page 353).
Restarting using the 4-button multifunc-
tion steering wheel
X Make sure that the key is in position 2in
the ignition lock.
X Press the Vbutton to select Tyre
Tyre
pressure Menu: R pressure Menu: R.
X Press the Cbutton.
The RFI active Restart: R
RFI active Restart: R message
appears in the multifunction display.
X Press the Cbutton.
The Tyre
Tyre press.
press. OK?
OK?message appears in
the multifunction display.
If you wish to confirm the restart:
X Press the Wbutton.
The Run Flat Indicator restarted Run Flat Indicator restarted
message appears in the multifunction dis-
play.
After a teach-in period, the tyre pressure
loss warning system will monitor the set
tyre pressures of all four tyres.
or Tyre pressure
355Wheels and tyres Z

If you wish to cancel the restart:
X
Press the Xbutton.
The tyre pressure values stored at the last
restart will continue to be monitored.
Restarting using the 12-button multifunc-
tion steering wheel
X Make sure that the key is in position 2in
the ignition lock.
X Press the =or; button to select the
Service
Service menu.
X Press the 9or: button to select
Tyre pressure Tyre pressure .
X Press the abutton.
The Run Flat Indicator active
Run Flat Indicator active
Restart
Restart with
withOK
OKmessage appears in the
multifunction display.
If you wish to confirm the restart:
X Press the abutton.
The Tyre press. now OK? Tyre press. now OK? message
appears in the multifunction display.
X Press the 9or: button to select
Yes
Yes.
X Press the abutton.
The Run Flat Indicator restarted
Run Flat Indicator restarted
message appears in the multifunction dis-
play.
After a teach-in period, the tyre pressure
loss warning system will monitor the set
tyre pressures of all four tyres.
or
If you wish to cancel the restart:
X Press the %button.
or
X If the Tyre press. now OK?
Tyre press. now OK? message
appears, use the 9or: button to
select Cancel
Cancel .
X Press the abutton.
The tyre pressure values stored at the last
restart will continue to be monitored. Changing a wheel
Flat tyre
The "Breakdown assistance" section
(Y page 329) contains information and notes
on how to deal with a flat tyre. It also provides
instructions on changing a wheel or fitting the
spare wheel/emergency spare wheel. Interchanging the wheels
G
WARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the wheels or tyres have different dimensions.
The wheel brakes or suspension components
may also be damaged. There is a risk of acci-
dent.
Interchange front and rear wheels only if the
wheels and tyres are of the same dimensions.
Interchanging the front and rear wheels of
differing dimensions can render the general
operating permit invalid.
Always pay attention to the instructions and
safety notices in the section on "Wheel
changing and spare wheel fitting"
(Y page 332).
The wear patterns on the front and rear tyres
differ, depending on the operating conditions.
Interchange the wheels before a clear wear
pattern has formed on the tyres. Front tyres
typically wear more on the shoulders and the
rear tyres in the centre.
On vehicles that have the same size front and
rear wheels, you can interchange the wheels
every 5,000km to 10,000 km depending on
the degree of tyre wear. Maintain the direc-
tion of tyre rotation.
Clean the contact surfaces of the wheel and
the brake disc thoroughly every time a wheel
is interchanged. Check the tyre pressure and,
if necessary, restart the tyre pressure loss
warning system or the tyre pressure monitor. 356
Changing a wheelWheels and tyres