2012 MERCEDES-BENZ GLK-Class service

Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notes. This will help you to obtain the
maximum pleasure from your vehicle and
avoid endangering yourself and others.
The equipment or model designation of your
vehicle may differ according to:
R model
R order
R country variant
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
Therefore, you cannot base any claims on the
illustrations or text content in this Operator's
Manual.
The following are integral components of the
vehicle:
R Operator's Manual
R Service Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company2045843682 É2045843682'ËÍ

1, 2, 3 ...
115 V socket ...................................... 224
12 V socket see Sockets
4ETS
see ETS/4ETS (Electronic
Traction System)
4MATIC (permanent four-wheel
drive) .................................................. 153
A
ABS (Anti-lock Braking System) Display message ............................ 180
Function/notes ................................ 62
Important safety notes ....................62
Warning lamp ................................. 202
Activating/deactivating cooling
with air dehumidification ................. 121
Active light function ......................... 106
Active Light System Display message ............................ 191
Active service system PLUS
see ASSYST PLUS service interval
display
Additives (engine oil) ........................ 306
Air bags Display message ............................ 187
Front air bag (driver, front
passenger) ....................................... 41
Important safety notes ....................40
Knee bag .......................................... 42
PASSENGER AIRBAG OFF
indicator lamp .................................. 44
Pelvis air bag ................................... 43
Safety guidelines ............................. 39
Side impact air bag ..........................42
Window curtain air bag ....................44
Air-conditioning system
see Climate control
Air pressure
see Tire pressure
Air vents
Glove box ....................................... 126
Important safety notes ..................125
Rear ............................................... 126
Setting ........................................... 125
Setting the center air vents ...........126
Setting the side air vents ...............126
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-lock Braking System
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Anti-theft system
ATA (Anti-Theft Alarm system) .........65
Approach/departure angle .............. 150
Ashtray ............................................... 222
ASSYST PLUS see ASSYST PLUS service interval
display
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................65
Function ........................................... 65
Switching off the alarm ....................65
Audio menu (on-board computer) .... 172
Audio system see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
AUTO lights
Display message ............................ 191
see Lights
Automatic headlamp mode .............. 104
Automatic transmission Automatic drive program ...............138
Changing gear ............................... 137
Display message ............................ 197
Driving tips .................................... 137
Emergency running mode ..............140
Kickdown ....................................... 137
Problem (malfunction) ...................140
Program selector button ................137
Pulling away ................................... 133
Releasing the parking lock
manually ........................................ 140
Selector lever ................................ 135
Shift ranges ................................... 138
Starting the engine ........................132
Trailer towing ................................. 137
Transmission position display ........136
Transmission positions ..................1364Index

Convenience closing feature .............. 83
Convenience opening feature ............ 83
Coolant (engine) Checking the level .........................240
Display message ............................ 191
Notes ............................................. 307
Temperature gauge ........................ 166
Warning lamp ................................. 207
Cooling
see Climate control
Cornering light function
Display message ............................ 188
Function/notes ............................. 106
Crash-responsive emergency
lighting ............................................... 108
Cruise control Cruise control lever .......................151
Deactivating ................................... 153
Display message ............................ 194
Driving system ............................... 151
Function/notes ............................. 151
Important safety notes ..................151
LIM indicator lamp .........................151
Setting a speed .............................. 152
Storing and maintaining current
speed ............................................. 152
Cup holder
Center console .............................. 220
Important safety notes ..................220
Rear compartment .........................221
Customer Assistance Center (CAC) ... 24
Customer Relations Department ....... 24
D
Dashboard see Cockpit
Data
see Technical data
Date (on-board computer) ................ 176
Daytime running lamp mode see Daytime running lamps
Daytime running lamps
Display message ............................ 191
Switching on/off (on-board
computer) ...................................... 176
Switching on/off (switch) ..............103
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 176
Interior lighting .............................. 177
Digital speedometer ......................... 170
Display (cleaning instructions) ........ 248
Display messages Calling up (on-board computer) .....179
Driving systems ............................. 194
Engine ............................................ 191
General notes ................................ 179
Hiding (on-board computer) ...........179
KEYLESS-GO .................................. 198
Lights ............................................. 188
Safety systems .............................. 180
Service interval display ..................242
SmartKey ....................................... 198
Tires ............................................... 194
Vehicle ........................................... 197
Distance recorder ............................. 170
see Odometer
see Trip odometer
Doors
Automatic locking (on-board
computer) ...................................... 177
Automatic locking (switch) ............... 76
Central locking/unlocking
(SmartKey) ....................................... 68
Control panel ................................... 35
Display message ............................ 197
Emergency locking ........................... 77
Emergency unlocking .......................77
Important safety notes ....................75
Opening (from inside) ......................76
Downhill Speed Regulation
see DSR (Downhill Speed Regulation)
Drinking and driving ......................... 145
Drinks holder see Cup holder
Drive program
Automatic ...................................... 138
Display ........................................... 136
Driver's door
see Doors
Driver's seat
see Seats Index7

Driving abroadMercedes-Benz Service .................243
Symmetrical low beam ..................102
Driving in mountainous terrain
Approach/departure angle ............150
Driving off-road
see Off-road driving
Driving safety systems
ABS (Anti-lock Braking System) .......62
BAS (Brake Assist System) ..............62
Electronic brake force distribution ...64
ESP ®
(Electronic Stability
Program) .......................................... 62
ETS/4ETS (Electronic Traction
System) ........................................... 63
Important safety information ...........61
Overview .......................................... 61
Driving systems
Cruise control ................................ 151
Display message ............................ 194
PARKTRONIC ................................. 154
Rear view camera .......................... 157
Driving tips
Automatic transmission .................137
Brakes ........................................... 146
Break-in period .............................. 130
Downhill gradient ........................... 146
Drinking and driving .......................145
Driving abroad ............................... 102
Driving in winter ............................. 148
Driving on flooded roads ................148
Driving on sand .............................. 150
Driving on wet roads ......................148
Driving over obstacles ...................150
Exhaust check ............................... 146
Fuel ................................................ 145
General .......................................... 145
Hydroplaning ................................. 148
Icy road surfaces ........................... 149
Limited braking efficiency on
salted roads ................................... 147
Off-road driving .............................. 149
Pedals ............................................ 145
Snow chains .................................. 272
Symmetrical low beam ..................102
Tire ruts ......................................... 150
Towing a trailer .............................. 159Traveling uphill ............................... 150
Wet road surface ........................... 147
DVD audio (on-board computer) ...... 173
DVD-Video (on-board computer) ...... 173
E
EASY-ENTRY feature Activating/deactivating .................177
Function/notes ................................ 96
EASY-EXIT feature
Crash-responsive ............................. 97
Function/notes ................................ 96
Switching on/off ........................... 177
EBD (electronic brake force
distribution) Display message ............................ 182
Function/notes ................................ 64
Electrical fuses
see Fuses
Electronic brake force distribution
see EBD (Electronic Brake force
Distribution)
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic
Traction System)
Emergency release
Driver's door .................................... 77
Vehicle ............................................. 77
Emergency spare wheel
Storage location ............................ 252
Stowing .......................................... 253
Emergency Tensioning Devices
Function ........................................... 54
Safety guidelines ............................. 39
Emergency unlocking
Tailgate ............................................ 82
Emissions purification
Service and warranty information ....20
Engine
Check Engine warning lamp ........... 206
Display message ............................ 191
Emergency starting ........................266
Engine number ............................... 302
Irregular running ............................ 134
Starting problems ..........................134
8Index

K
Key see SmartKey
KEYLESS-GO
Convenience closing feature ............84
Display message ............................ 198
Locking ............................................ 69
Start/Stop button .......................... 131
Starting the engine ........................132
Unlocking ......................................... 69
Key positions
KEYLESS-GO .................................. 131
SmartKey ....................................... 131
Kickdown
Driving tips .................................... 137
Knee bag .............................................. 42
L
Lamps see Warning and indicator lamps
LATCH-type (ISOFIX) child seat
anchors ................................................ 58
License plate lamp Changing bulbs .............................. 113
License plate lamp (display
message) ............................................ 190
Lighting see Lights
Lights
Activating/deactivating the
interior lighting delayed switch-off . 177
Active light function .......................106
Automatic headlamp mode ............104
Cornering light function .................106
Display message ............................ 188
Driving abroad ............................... 102
Fog lamps ...................................... 104
Hazard warning lamps ...................105
High beam flasher .......................... 105
High-beam headlamps ...................105
Light switch ................................... 102
Low-beam headlamps ....................103
Parking lamps ................................ 102
Rear fog lamp ................................ 104
Switching the daytime running
lamps on/off (on-board
computer) ...................................... 176
Switching the daytime running
lamps on/off (switch) ....................103
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 176
Switching the surround lighting
on/off (on-board computer) ..........176
Turn signals ................................... 105
see Changing bulbs
see Interior lighting
Light sensor (display message) ....... 191
LIM indicator lamp Cruise control ................................ 151
Loading guidelines ............................ 212
Locking see Central locking
Locking (doors)
Automatic ........................................ 76
Emergency locking ........................... 77
From inside (central locking
button) ............................................. 76
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 177
Low-beam headlamps Changing bulbs .............................. 110
Display message ............................ 188
Setting for driving abroad
(symmetrical) ................................. 102
Switching on/off ........................... 103
Lumbar support
Adjusting ......................................... 94
Adjusting the 4-way lumbar
support ............................................ 95
M
M+S tires ............................................ 272
Maintenance see ASSYST PLUS service interval
display
Malfunction message
see Display messages
Index11

Malfunctions relevant to safetyReporting ......................................... 24
Matte finish (cleaning
instructions) ...................................... 245
mbrace Call priority .................................... 229
Display message ............................ 184
Downloading destinations
(COMAND) ..................................... 229
Emergency call .............................. 226
Important safety notes ..................225
Locating a stolen vehicle ...............231
MB info call button ........................228
Remote vehicle locking ..................230
Roadside Assistance button ..........227
Search & Send ............................... 230
Self-test ......................................... 226
System .......................................... 225
Vehicle remote unlocking ..............230
Mechanical key
Function/notes ................................ 71
Locking vehicle ................................ 77
Unlocking the driver's door ..............77
Memory card (audio) ......................... 173
Memory function ............................... 100
Message memory (on-board
computer) .......................................... 179
Messages see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror
Mobile phone
Menu (on-board computer) ............173
Modifying the programming
(SmartKey) ........................................... 71
MP3 Operating ....................................... 173
see separate operating instructions
Multifunction display
Function/notes ............................. 168
Permanent display .........................175
Multifunction steering wheel
Operating the on-board computer . 167
Overview .......................................... 31Multifunction steering wheel (4
buttons) see 4-button multifunction
steering wheel
N
Navigation Menu (on-board computer) ............171
see separate operating instructions
NECK-PRO head restraints
Operation ......................................... 50
Resetting after being triggered ........50
Notes on breaking-in a new
vehicle ................................................ 130
O
Occupant Classification System
(OCS) Faults ............................................... 49
Operation ......................................... 44
System self-test ............................... 47
Occupant safety
Children in the vehicle .....................55
System overview .............................. 38
Octane number (fuel) ........................ 305
Odometer ........................................... 170
see Trip odometer
Off-road driving
Checklist after driving off-road ......150
Checklist before driving off-road .... 150
General information .......................149
Important safety notes ..................149
Traveling uphill ............................... 150
Off-road system
4MATIC .......................................... 153
Oil
see Engine oil
On-board computer
Audio menu ................................... 172
Convenience submenu ..................177
Displaying a service message ........243
Display messages ..........................179
Factory settings submenu .............178
Important safety notes ..................166
Instrument cluster submenu ..........175
Lighting submenu .......................... 176
12Index

Menu overview .............................. 169
Message memory .......................... 179
Navigation menu ............................ 171
Operating video DVD .....................173
Operation ....................................... 167
Service menu ................................. 175
Settings menu ............................... 175
Standard display ............................ 170
Telephone menu ............................ 173
Time/Date submenu .....................176
Trip menu ...................................... 170
Vehicle submenu ........................... 177
Opening and closing the side trim
panels ................................................. 112
Operating system see On-board computer
Outside temperature display ........... 167
Overhead control panel ...................... 34
Override feature Rear side windows ...........................60
P
Paint code number ............................ 301
Paintwork (cleaning instructions) ... 245
Panic alarm .......................................... 60
Panorama roof with power tilt/
sliding panel Opening/closing .............................. 86
Opening/closing the roller
sunblind ........................................... 87
Problem (malfunction) .....................87
Resetting ......................................... 87
Panorama sliding sunroof
Important safety notes ....................85
Parcel net ........................................... 214
Parking ............................................... 143
Important safety notes ..................143
Parking brake ................................ 144
Position of exterior mirror, front-
passenger side ................................. 99
Rear view camera .......................... 157
see PARKTRONIC
Parking aid
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 183
Notes/function .............................. 144
Parking lamps (changing bulbs) ...... 111
PARKTRONIC Deactivating/activating .................156
Driving system ............................... 154
Function/notes ............................. 154
Problem (malfunction) ...................157
Range of the sensors .....................154
Trailer towing ................................. 156
Warning display ............................. 155
PASSENGER AIRBAG OFF indicator
lamp ...................................................... 44
Pedals ................................................. 145
Permanent four-wheel drive see 4MATIC (permanent four-
wheel drive)
Plastic trim (cleaning instructions) . 248
Power washers .................................. 244
Power windows see Side windows
Preventive occupant safety
system
see PRE-SAFE ®
(Preventive
occupant safety system)
Product information ............................ 20
Program selector button .................. 137
Pulling away Automatic transmission .................133
Q
Qualified specialist workshop ........... 23
R
Radio Selecting a station .........................172
see separate operating instructions
Reading lamp ..................................... 107
Rear compartment Setting the airflow .........................123
Setting the air vents ......................126
Rear fog lamp
Changing bulbs .............................. 113
Display message ............................ 190
Switching on/off ........................... 104
Index13

Folding the backrest (rear
compartment) forwards/back .......215
Folding the rear bench seat
forwards/back ............................... 214
Important safety notes ....................91
Seat heating problem ......................95
Storing settings (memory
function) ........................................ 100
Switching seat heating on/off .........95
Sensors (cleaning instructions) ....... 247
Service see ASSYST PLUS service interval
display
Service interval display
Displaying service messages .........243
Hiding service messages ...............243
Notes ............................................. 243
Service messages ..........................242
Service menu (on-board computer) . 175
Service products Brake fluid ..................................... 306
Capacities ...................................... 304
Coolant (engine) ............................ 307
Engine oil ....................................... 305
Fuel ................................................ 304
Important safety notes ..................302
Refrigerant (air-conditioning
system) .......................................... 306
Washer fluid ................................... 307
Settings
Factory (on-board computer) .........178
On-board computer .......................175
Setting the air distribution ............... 122
Setting the airflow ............................ 123
Side impact air bag ............................. 42
Side marker lamp (display
message) ............................................ 190
Side marker lamps (changing
bulbs) ................................................. 112
Side windows Convenience closing feature ............83
Convenience opening feature ..........83
Important safety information ...........82
Opening/closing .............................. 82
Problem (malfunction) .....................85
Resetting ......................................... 84Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................72
Changing the programming .............71
Checking the battery .......................72
Convenience closing feature ............83
Convenience opening feature ..........83
Display message ............................ 198
Door central locking/unlocking .......68
Important safety notes ....................68
Loss ................................................. 74
Mechanical key ................................ 71
Positions (ignition lock) .................131
Problem (malfunction) .....................74
Starting the engine ........................132
Snow chains ...................................... 272
Sockets Center console .............................. 223
Luggage compartment ...................224
Points to observe before use .........223
Rear compartment .........................224
Spare wheel
Notes/data .................................... 297
Storage location ............................ 252
Stowing .......................................... 253
see Emergency spare wheel
Specialist workshop ............................ 23
Speed, controlling see Cruise control
Speedometer
Digital ............................................ 170
In the Instrument cluster .................29
Segments ...................................... 167
Selecting the unit of
measurement ................................ 175
see Instrument cluster
SRS (Supplemental Restraint
System) Display message ............................ 184
Introduction ..................................... 38
Warning lamp ................................. 205
Warning lamp (function) ................... 38
Standing lamps
Changing bulbs .............................. 111
Display message ............................ 190
Switching on/off ........................... 102Index15