2012 MERCEDES-BENZ GLK-Class ESP

Symbols
Registered trademarks:
R BabySmart™ is a registered trademark of
the Siemens Automotive Corp.
R Bluetooth ®
is a registered trademark of the
Bluetooth SIG Inc.
R DTS is a registered trademark of DTS, Inc.
R Dolby and MLP are registered trademarks
of Dolby Laboratories.
R ESP ®
and PRE-SAFE ®
are registered
trademarks of Daimler AG.
R HomeLink ®
is a registered trademark of
Prince, a Johnson Controls Company.
R iPod ®
and iTunes ®
are registered
trademarks of Apple Inc., registered in the
USA and in other countries.
R Logic 7 ®
is a registered trademark of
Harman International Industries,
Incorporated.
R Microsoft ®
is a registered trademark of the
Microsoft Corporation in the USA and in
other countries.
R SIRIUS and associated brands are
registered trademarks of SIRIUS XM Radio
Inc.
R HD Radio and associated brands are
registered trademarks of the iBiquity
Digital Corporation.
R Windows Media ®
is a registered trademark
of the Microsoft Corporation in the USA and
in other countries.
R Gracenote ®
is a registered trademark of
Gracenote, Inc.
R ZagatSurvey ®
and associated brands are
registered trademarks of Zagat.
In this Operator's Manual, you will find the
following symbols:GWARNING
Warning notes draw your attention to hazards
that endanger your health or life, or the health
or life of others.
! These warning notes draw your attention
to hazards that could cause damage to your
vehicle.
i This symbol indicates useful instructions
or further information that could be helpful
to you.XThis symbol designates an
instruction you must follow.XSeveral consecutive symbols
indicate an instruction with several
steps.Y PageThis symbol tells you where you
can find further information on a
topic.YYThis symbol indicates a warning or
an instruction that is continued on
the next page.DisplayThis font indicates a display
message in the multifunction
display/COMAND display.
Parts of the software in the vehicle are
subject to copyright according to ©
2005
The FreeType Project
http://www.freetype.org. All rights
reserved.

Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notes. This will help you to obtain the
maximum pleasure from your vehicle and
avoid endangering yourself and others.
The equipment or model designation of your
vehicle may differ according to:
R model
R order
R country variant
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
Therefore, you cannot base any claims on the
illustrations or text content in this Operator's
Manual.
The following are integral components of the
vehicle:
R Operator's Manual
R Service Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company2045843682 É2045843682'ËÍ

Convenience closing feature .............. 83
Convenience opening feature ............ 83
Coolant (engine) Checking the level .........................240
Display message ............................ 191
Notes ............................................. 307
Temperature gauge ........................ 166
Warning lamp ................................. 207
Cooling
see Climate control
Cornering light function
Display message ............................ 188
Function/notes ............................. 106
Crash-responsive emergency
lighting ............................................... 108
Cruise control Cruise control lever .......................151
Deactivating ................................... 153
Display message ............................ 194
Driving system ............................... 151
Function/notes ............................. 151
Important safety notes ..................151
LIM indicator lamp .........................151
Setting a speed .............................. 152
Storing and maintaining current
speed ............................................. 152
Cup holder
Center console .............................. 220
Important safety notes ..................220
Rear compartment .........................221
Customer Assistance Center (CAC) ... 24
Customer Relations Department ....... 24
D
Dashboard see Cockpit
Data
see Technical data
Date (on-board computer) ................ 176
Daytime running lamp mode see Daytime running lamps
Daytime running lamps
Display message ............................ 191
Switching on/off (on-board
computer) ...................................... 176
Switching on/off (switch) ..............103
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 176
Interior lighting .............................. 177
Digital speedometer ......................... 170
Display (cleaning instructions) ........ 248
Display messages Calling up (on-board computer) .....179
Driving systems ............................. 194
Engine ............................................ 191
General notes ................................ 179
Hiding (on-board computer) ...........179
KEYLESS-GO .................................. 198
Lights ............................................. 188
Safety systems .............................. 180
Service interval display ..................242
SmartKey ....................................... 198
Tires ............................................... 194
Vehicle ........................................... 197
Distance recorder ............................. 170
see Odometer
see Trip odometer
Doors
Automatic locking (on-board
computer) ...................................... 177
Automatic locking (switch) ............... 76
Central locking/unlocking
(SmartKey) ....................................... 68
Control panel ................................... 35
Display message ............................ 197
Emergency locking ........................... 77
Emergency unlocking .......................77
Important safety notes ....................75
Opening (from inside) ......................76
Downhill Speed Regulation
see DSR (Downhill Speed Regulation)
Drinking and driving ......................... 145
Drinks holder see Cup holder
Drive program
Automatic ...................................... 138
Display ........................................... 136
Driver's door
see Doors
Driver's seat
see Seats Index7

Driving abroadMercedes-Benz Service .................243
Symmetrical low beam ..................102
Driving in mountainous terrain
Approach/departure angle ............150
Driving off-road
see Off-road driving
Driving safety systems
ABS (Anti-lock Braking System) .......62
BAS (Brake Assist System) ..............62
Electronic brake force distribution ...64
ESP ®
(Electronic Stability
Program) .......................................... 62
ETS/4ETS (Electronic Traction
System) ........................................... 63
Important safety information ...........61
Overview .......................................... 61
Driving systems
Cruise control ................................ 151
Display message ............................ 194
PARKTRONIC ................................. 154
Rear view camera .......................... 157
Driving tips
Automatic transmission .................137
Brakes ........................................... 146
Break-in period .............................. 130
Downhill gradient ........................... 146
Drinking and driving .......................145
Driving abroad ............................... 102
Driving in winter ............................. 148
Driving on flooded roads ................148
Driving on sand .............................. 150
Driving on wet roads ......................148
Driving over obstacles ...................150
Exhaust check ............................... 146
Fuel ................................................ 145
General .......................................... 145
Hydroplaning ................................. 148
Icy road surfaces ........................... 149
Limited braking efficiency on
salted roads ................................... 147
Off-road driving .............................. 149
Pedals ............................................ 145
Snow chains .................................. 272
Symmetrical low beam ..................102
Tire ruts ......................................... 150
Towing a trailer .............................. 159Traveling uphill ............................... 150
Wet road surface ........................... 147
DVD audio (on-board computer) ...... 173
DVD-Video (on-board computer) ...... 173
E
EASY-ENTRY feature Activating/deactivating .................177
Function/notes ................................ 96
EASY-EXIT feature
Crash-responsive ............................. 97
Function/notes ................................ 96
Switching on/off ........................... 177
EBD (electronic brake force
distribution) Display message ............................ 182
Function/notes ................................ 64
Electrical fuses
see Fuses
Electronic brake force distribution
see EBD (Electronic Brake force
Distribution)
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic
Traction System)
Emergency release
Driver's door .................................... 77
Vehicle ............................................. 77
Emergency spare wheel
Storage location ............................ 252
Stowing .......................................... 253
Emergency Tensioning Devices
Function ........................................... 54
Safety guidelines ............................. 39
Emergency unlocking
Tailgate ............................................ 82
Emissions purification
Service and warranty information ....20
Engine
Check Engine warning lamp ........... 206
Display message ............................ 191
Emergency starting ........................266
Engine number ............................... 302
Irregular running ............................ 134
Starting problems ..........................134
8Index

Starting the engine with the
SmartKey ....................................... 132
Starting with KEYLESS-GO .............132
Switching off .................................. 143
Engine electronics
Problem (malfunction) ...................134
Engine oil
Adding ........................................... 239
Additives ........................................ 306
Checking the oil level ..................... 239
Checking the oil level using the
dipstick .......................................... 239
Display message ............................ 193
Filling capacity ............................... 304
Notes about oil grades ................... 305
Notes on oil level/consumption ....239
Viscosity ........................................ 306
ESP ®
(Electronic Stability
Program) Deactivating/activating ...................63
Display message ............................ 180
ETS/4ETS ........................................ 63
Function/notes ................................ 62
Important safety information ...........62
Trailer stabilization ........................... 64
Warning lamp ................................. 203
ETS/4ETS (Electronic Traction
System) ................................................ 63
Exhaust check ................................... 146
Exhaust tail pipe (cleaning
instructions) ...................................... 247
Exterior lighting see Lights
Exterior mirrors
Adjusting ......................................... 97
Dipping (automatic) .........................99
Folding in/out (automatically) .........98
Folding in/out (electrically) .............98
Folding in when locking (on-board
computer) ...................................... 178
Out of position (troubleshooting) .....99
Setting ............................................. 98
Storing settings (memory
function) ........................................ 100
Storing the parking position ............. 99F
Filler cap see Fuel filler flap
First-aid kit ......................................... 252
Flat tire Changing a wheel/mounting the
spare wheel ................................... 254
Preparing the vehicle .....................253
Raising the vehicle .........................255
see Emergency spare wheel
Floormat ............................................. 236
Folding the rear bench seat
forwards/back .................................. 214
Fording On flooded roads ........................... 148
Frequencies
Garage door opener .......................235
Front fog lamps ................................. 104
Display message ............................ 190
Switching on/off ........................... 104
Front windshield
see Windshield
Fuel
Additives ........................................ 305
Consumption statistics ..................170
Displaying the current
consumption .................................. 170
Displaying the range ......................170
Driving tips .................................... 145
Fuel gauge ....................................... 29
Important safety notes ..................304
Premium-grade unleaded gasoline . 304
Problem (malfunction) ...................143
Refueling ........................................ 141
Specifications ................................ 305
Tank content/reserve fuel .............304
Fuel filler flap
Opening/closing ............................ 141
Fuel level
Calling up the range (on-board
computer) ...................................... 170
Fuel tank
Capacity ........................................ 304
Problem (malfunction) ...................143
Fuse allocation chart (vehicle tool
kit) ...................................................... 252Index9

Installing the ball coupling .............161
Lights display message ..................188
Mounting dimensions ....................308
Power supply ................................. 164
Removing the ball coupling ............164
Shift range ..................................... 137
Storing the ball coupling ................164
Trailer loads ................................... 309
Towing away
With both axles on the ground .......265
Tow-starting
Emergency engine starting ............266
Important safety notes ..................264
Trailer coupling
see Towing a trailer
Trailer loads and drawbar
noseweights ...................................... 163
Trailer towing
ESP ®
................................................ 64
PARKTRONIC ................................. 156
Permissible trailer loads and
drawbar noseweights .....................163
Transmission
see Automatic transmission
Transporting the vehicle .................. 266
Traveling uphill Brow of hill ..................................... 150
Driving downhill ............................. 151
Maximum gradient-climbing
capability ....................................... 150
Trim pieces (cleaning instructions) . 248
Trip computer (on-board
computer) .......................................... 170
Trip meter see Trip odometer
Trip odometer
Calling up ....................................... 170
Resetting (on-board computer) ......171
Trunk
see Tailgate
Turn signals
Changing bulbs (front) ...................112
Changing bulbs (rear) ....................113
Display message ............................ 189
Switching on/off ........................... 105
TWR (Tongue Weight Rating)
(definition) ......................................... 294Type identification plate
see Vehicle identification plate
U
Unlocking Emergency unlocking .......................77
From inside the vehicle (central
unlocking button) ............................. 76
V
Vanity mirror (in sun visor) .............. 221
Vehicle Correct use ...................................... 23
Data acquisition ............................... 24
Display message ............................ 197
Equipment ....................................... 20
Individual settings ..........................175
Limited Warranty ............................. 24
Loading .......................................... 281
Locking (in an emergency) ...............77
Locking (SmartKey) .......................... 69
Lowering ........................................ 258
Maintenance .................................... 21
Parking for a long period ................ 144
Pulling away ................................... 133
Raising ........................................... 255
Reporting problems .........................24
Towing away .................................. 264
Transporting .................................. 266
Unlocking (in an emergency) ...........77
Unlocking (SmartKey) ......................69
Vehicle data ................................... 308
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 308
see Technical data
Vehicle dimensions ........................... 308
Vehicle emergency locking ................ 77
Vehicle identification number see VIN
Vehicle identification plate .............. 301
Vehicle tool kit .................................. 252
Video (DVD) ........................................ 173
VIN ...................................................... 301
18Index

W
Warning and indicator lamps ABS ................................................ 202
Brakes ........................................... 201
Check Engine ................................. 206
Coolant .......................................... 207
Cruise control ................................ 151
ESP ®
.............................................. 203
ESP ®
OFF ....................................... 204
Fuel tank ........................................ 206
Overview .......................................... 30
PASSENGER AIRBAG OFF
indicator lamp .................................. 44
Reserve fuel ................................... 206
Seat belt ........................................ 200
SRS ................................................ 205
Tire pressure monitor ....................209
Warranty ............................................ 301
Washer fluid Display message ............................ 198
see Windshield washer system
Wheel bolt tightening torque ........... 258
Wheel chock ...................................... 254
Wheels Changing a wheel .......................... 254
Checking ........................................ 271
Cleaning ......................................... 245
Important safety notes ..................270
Interchanging/changing ................294
Mounting a wheel .......................... 256
Removing a wheel ..........................256
Storing ........................................... 295
Tightening torque ........................... 258
Wheel size/tire size .......................295
Window curtain air bag
Display message ............................ 185
Operation ......................................... 44
Windows
Cleaning ......................................... 246
see Side windows
Windshield
Defrosting ...................................... 123
Windshield washer system .............. 241
Notes ............................................. 307
Windshield wipers
Problem (malfunction) ...................116
Rear window wiper ........................114Replacing the wiper blades ............114
Switching on/off ........................... 113
Winter driving
Important safety notes ..................272
Slippery road surfaces ...................149
Snow chains .................................. 272
Winter tires
M+S tires ....................................... 272
Wiper blades
Cleaning ......................................... 246
Important safety notes ..................114
Replacing (rear window) ................116
Replacing (windshield) ...................115
Wooden trim (cleaning
instructions) ...................................... 248Index19

Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle.
Mercedes-Benz tests genuine parts as well as
conversion parts and accessories which have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz
vehicles, even if they have been
independently or officially approved. The use
of non-approved parts could affect your
vehicle's operating safety. Mercedes-Benz
therefore recommends that you use genuine
Mercedes-Benz parts, conversion parts and
accessories that have been approved for the
type of vehicle. Genuine Mercedes-Benz
parts, approved conversion parts and
accessories are available from any authorized
Mercedes-Benz Center. Here, you will receive
advice about permissible technical
modifications, and the parts will be
professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
20Introduction