2012 MERCEDES-BENZ GLK-Class service interval

1, 2, 3 ...
115 V socket ...................................... 224
12 V socket see Sockets
4ETS
see ETS/4ETS (Electronic
Traction System)
4MATIC (permanent four-wheel
drive) .................................................. 153
A
ABS (Anti-lock Braking System) Display message ............................ 180
Function/notes ................................ 62
Important safety notes ....................62
Warning lamp ................................. 202
Activating/deactivating cooling
with air dehumidification ................. 121
Active light function ......................... 106
Active Light System Display message ............................ 191
Active service system PLUS
see ASSYST PLUS service interval
display
Additives (engine oil) ........................ 306
Air bags Display message ............................ 187
Front air bag (driver, front
passenger) ....................................... 41
Important safety notes ....................40
Knee bag .......................................... 42
PASSENGER AIRBAG OFF
indicator lamp .................................. 44
Pelvis air bag ................................... 43
Safety guidelines ............................. 39
Side impact air bag ..........................42
Window curtain air bag ....................44
Air-conditioning system
see Climate control
Air pressure
see Tire pressure
Air vents
Glove box ....................................... 126
Important safety notes ..................125
Rear ............................................... 126
Setting ........................................... 125
Setting the center air vents ...........126
Setting the side air vents ...............126
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-lock Braking System
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Anti-theft system
ATA (Anti-Theft Alarm system) .........65
Approach/departure angle .............. 150
Ashtray ............................................... 222
ASSYST PLUS see ASSYST PLUS service interval
display
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................65
Function ........................................... 65
Switching off the alarm ....................65
Audio menu (on-board computer) .... 172
Audio system see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
AUTO lights
Display message ............................ 191
see Lights
Automatic headlamp mode .............. 104
Automatic transmission Automatic drive program ...............138
Changing gear ............................... 137
Display message ............................ 197
Driving tips .................................... 137
Emergency running mode ..............140
Kickdown ....................................... 137
Problem (malfunction) ...................140
Program selector button ................137
Pulling away ................................... 133
Releasing the parking lock
manually ........................................ 140
Selector lever ................................ 135
Shift ranges ................................... 138
Starting the engine ........................132
Trailer towing ................................. 137
Transmission position display ........136
Transmission positions ..................1364Index

Convenience closing feature .............. 83
Convenience opening feature ............ 83
Coolant (engine) Checking the level .........................240
Display message ............................ 191
Notes ............................................. 307
Temperature gauge ........................ 166
Warning lamp ................................. 207
Cooling
see Climate control
Cornering light function
Display message ............................ 188
Function/notes ............................. 106
Crash-responsive emergency
lighting ............................................... 108
Cruise control Cruise control lever .......................151
Deactivating ................................... 153
Display message ............................ 194
Driving system ............................... 151
Function/notes ............................. 151
Important safety notes ..................151
LIM indicator lamp .........................151
Setting a speed .............................. 152
Storing and maintaining current
speed ............................................. 152
Cup holder
Center console .............................. 220
Important safety notes ..................220
Rear compartment .........................221
Customer Assistance Center (CAC) ... 24
Customer Relations Department ....... 24
D
Dashboard see Cockpit
Data
see Technical data
Date (on-board computer) ................ 176
Daytime running lamp mode see Daytime running lamps
Daytime running lamps
Display message ............................ 191
Switching on/off (on-board
computer) ...................................... 176
Switching on/off (switch) ..............103
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 176
Interior lighting .............................. 177
Digital speedometer ......................... 170
Display (cleaning instructions) ........ 248
Display messages Calling up (on-board computer) .....179
Driving systems ............................. 194
Engine ............................................ 191
General notes ................................ 179
Hiding (on-board computer) ...........179
KEYLESS-GO .................................. 198
Lights ............................................. 188
Safety systems .............................. 180
Service interval display ..................242
SmartKey ....................................... 198
Tires ............................................... 194
Vehicle ........................................... 197
Distance recorder ............................. 170
see Odometer
see Trip odometer
Doors
Automatic locking (on-board
computer) ...................................... 177
Automatic locking (switch) ............... 76
Central locking/unlocking
(SmartKey) ....................................... 68
Control panel ................................... 35
Display message ............................ 197
Emergency locking ........................... 77
Emergency unlocking .......................77
Important safety notes ....................75
Opening (from inside) ......................76
Downhill Speed Regulation
see DSR (Downhill Speed Regulation)
Drinking and driving ......................... 145
Drinks holder see Cup holder
Drive program
Automatic ...................................... 138
Display ........................................... 136
Driver's door
see Doors
Driver's seat
see Seats Index7

K
Key see SmartKey
KEYLESS-GO
Convenience closing feature ............84
Display message ............................ 198
Locking ............................................ 69
Start/Stop button .......................... 131
Starting the engine ........................132
Unlocking ......................................... 69
Key positions
KEYLESS-GO .................................. 131
SmartKey ....................................... 131
Kickdown
Driving tips .................................... 137
Knee bag .............................................. 42
L
Lamps see Warning and indicator lamps
LATCH-type (ISOFIX) child seat
anchors ................................................ 58
License plate lamp Changing bulbs .............................. 113
License plate lamp (display
message) ............................................ 190
Lighting see Lights
Lights
Activating/deactivating the
interior lighting delayed switch-off . 177
Active light function .......................106
Automatic headlamp mode ............104
Cornering light function .................106
Display message ............................ 188
Driving abroad ............................... 102
Fog lamps ...................................... 104
Hazard warning lamps ...................105
High beam flasher .......................... 105
High-beam headlamps ...................105
Light switch ................................... 102
Low-beam headlamps ....................103
Parking lamps ................................ 102
Rear fog lamp ................................ 104
Switching the daytime running
lamps on/off (on-board
computer) ...................................... 176
Switching the daytime running
lamps on/off (switch) ....................103
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 176
Switching the surround lighting
on/off (on-board computer) ..........176
Turn signals ................................... 105
see Changing bulbs
see Interior lighting
Light sensor (display message) ....... 191
LIM indicator lamp Cruise control ................................ 151
Loading guidelines ............................ 212
Locking see Central locking
Locking (doors)
Automatic ........................................ 76
Emergency locking ........................... 77
From inside (central locking
button) ............................................. 76
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 177
Low-beam headlamps Changing bulbs .............................. 110
Display message ............................ 188
Setting for driving abroad
(symmetrical) ................................. 102
Switching on/off ........................... 103
Lumbar support
Adjusting ......................................... 94
Adjusting the 4-way lumbar
support ............................................ 95
M
M+S tires ............................................ 272
Maintenance see ASSYST PLUS service interval
display
Malfunction message
see Display messages
Index11

Folding the backrest (rear
compartment) forwards/back .......215
Folding the rear bench seat
forwards/back ............................... 214
Important safety notes ....................91
Seat heating problem ......................95
Storing settings (memory
function) ........................................ 100
Switching seat heating on/off .........95
Sensors (cleaning instructions) ....... 247
Service see ASSYST PLUS service interval
display
Service interval display
Displaying service messages .........243
Hiding service messages ...............243
Notes ............................................. 243
Service messages ..........................242
Service menu (on-board computer) . 175
Service products Brake fluid ..................................... 306
Capacities ...................................... 304
Coolant (engine) ............................ 307
Engine oil ....................................... 305
Fuel ................................................ 304
Important safety notes ..................302
Refrigerant (air-conditioning
system) .......................................... 306
Washer fluid ................................... 307
Settings
Factory (on-board computer) .........178
On-board computer .......................175
Setting the air distribution ............... 122
Setting the airflow ............................ 123
Side impact air bag ............................. 42
Side marker lamp (display
message) ............................................ 190
Side marker lamps (changing
bulbs) ................................................. 112
Side windows Convenience closing feature ............83
Convenience opening feature ..........83
Important safety information ...........82
Opening/closing .............................. 82
Problem (malfunction) .....................85
Resetting ......................................... 84Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................72
Changing the programming .............71
Checking the battery .......................72
Convenience closing feature ............83
Convenience opening feature ..........83
Display message ............................ 198
Door central locking/unlocking .......68
Important safety notes ....................68
Loss ................................................. 74
Mechanical key ................................ 71
Positions (ignition lock) .................131
Problem (malfunction) .....................74
Starting the engine ........................132
Snow chains ...................................... 272
Sockets Center console .............................. 223
Luggage compartment ...................224
Points to observe before use .........223
Rear compartment .........................224
Spare wheel
Notes/data .................................... 297
Storage location ............................ 252
Stowing .......................................... 253
see Emergency spare wheel
Specialist workshop ............................ 23
Speed, controlling see Cruise control
Speedometer
Digital ............................................ 170
In the Instrument cluster .................29
Segments ...................................... 167
Selecting the unit of
measurement ................................ 175
see Instrument cluster
SRS (Supplemental Restraint
System) Display message ............................ 184
Introduction ..................................... 38
Warning lamp ................................. 205
Warning lamp (function) ................... 38
Standing lamps
Changing bulbs .............................. 111
Display message ............................ 190
Switching on/off ........................... 102Index15

Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio.
In accordance with standard program
guidelines, Roadside Assistance provides
vehicle service up to a reasonable distance
from the next paved road. We will make every
effort to assist in a breakdown situation.
However, the accessibility of your vehicle will
be determined by our authorized Mercedes-
Benz Service technician or the tow service
provider on a case-by-case basis.
Additional charges may be applicable for a
breakdown location determined not to be a
reasonably accessible roadside location as
determined by our authorized technician and
tow service provider.
Introduction21

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 23).
Overview of climate control systems
Important safety notes
GWARNING
Severe conditions (e.g. strong air pollution)
may require replacement of the filter before
its scheduled replacement interval. A clogged
filter will reduce the air volume to the interior
and the windows could fog up, impairing
visibility and endangering you and others.
Have a blocked filter replaced at a Mercedes-
Benz Center as soon as possible.
GWARNING
Follow the recommended settings for heating
and cooling given on the following pages.
Otherwise, the windows could fog up,
impairing visibility and endangering you and
others.
Automatic climate control controls the
temperature and the humidity in the vehicle
interior and filters undesirable substances
from the air.
Automatic climate control is only operational
when the engine is running. Optimum
operation is only achieved if you drive with the
side windows and panorama roof with power
tilt/sliding panel closed.
i Ventilate the vehicle for a brief period
during warm weather, e.g. using the
convenience opening feature ( Y page 83).
This will speed up the cooling process and
the desired vehicle interior temperature
will be reached more quickly.
i The integrated filter can filter out most
particles of dust and completely filters out
pollen. A clogged filter reduces the amount
of air supplied to the vehicle interior. For
this reason, you should always observe the
interval for replacing the filter, which is
specified in the Service Booklet. As it
depends on environmental conditions, e.g.
heavy air pollution, the interval may be
shorter than stated in the Service Booklet.
i It is possible that the residual heat
function may be activated automatically an
hour after the SmartKey is removed. The
vehicle is then ventilated for 30 minutes to
dry the air-conditioning system.118Overview of climate control systemsClimate control

workshop, e.g. an authorized Mercedes-
Benz Center.
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as
a result of lack of use.XVisit a qualified specialist workshop and
seek advice.
Driving tips
General driving tips
Important safety notes
GWARNING
Always remember that you must concentrate
primarily on driving the vehicle. The driver's
concentration must always be directed
primarily at road traffic. For your own safety
and that of others, we recommend that you
stop the vehicle at a safe place and in
accordance with the traffic conditions before
making or accepting a phone call.
Comply with all legal requirements if you use
the telephone while driving. Use the hands-
free system and only use the telephone when
road, weather and traffic conditions permit. In
some jurisdictions, it is forbidden for drivers
to use mobile phones while driving.
Only operate the audio system or COMAND
(Cockpit Management and Data System) in
compliance with all legal requirements and
when the road, weather and traffic conditions
permit. You may otherwise not be able to
observe the traffic conditions, endangering
yourself and others.
Remember that your vehicle covers a distance
of 44 feet (approximately 14 m) a second
when it is traveling at only 30 mph
(approximately 50 km/h).
Drive sensibly – save fuel
Observe the following tips to save fuel:
XThe tires should always be inflated to the
recommended tire pressure.XRemove unnecessary loads.XRemove roof racks when they are not
needed.XWarm up the engine at low engine speeds.XAvoid frequent acceleration or braking.XHave all maintenance work carried out as
indicated by the service intervals in the
Service Booklet or by the service interval
display.
Fuel consumption also increases when
driving in cold weather, in stop-and-go traffic
and in mountainous terrain.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Pedals
GWARNING
Make sure absolutely no objects are
obstructing the pedals' range of movement.
Keep the driver's footwell clear of all
obstacles. If there are any floormats or
carpets in the footwell, make sure that the
pedals still have sufficient clearance.
During sudden driving or braking maneuvers,
the objects could get caught between the
pedals. You could then no longer brake or
Driving tips145Driving and parkingZ

accelerate. This could lead to accidents and
injury.
Rolling with the engine switched offGWARNING
There is no power assistance for the steering
and the brake when the engine is not running.
Steering and braking requires significantly
more effort and you could lose control of the
vehicle and cause an accident as a result.
Do not turn off the engine while the vehicle is
in motion.
Exhaust check
GWARNING
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency
when they are maintained exactly in
accordance with the manufacturer's
specifications. For this reason, all work on the
engine must be carried out only by qualified
and authorized Mercedes-Benz technicians.
The engine settings must not be changed in
any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Service Booklet.
Brakes
Important safety notesGWARNING
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
GWARNING
Make sure that you do not endanger other
road users when you apply the brakes.
Downhill gradients
! On long and steep gradients, you must
reduce the load on the brakes by shifting
early to a lower gear. This allows you to take
advantage of the engine braking effect and
helps avoid overheating and excessive
wear of the brakes.
When you take advantage of the engine
braking effect, a drive wheel may not turn
for some time, e.g. on a slippery road
surface. This could cause damage to the
drive train. This type of damage is not
covered by the Mercedes-Benz warranty.
Heavy and light loads
GWARNING
Depressing the brake pedal constantly results
in excessive and premature wear to the brake
pads.
It may also cause the brakes to overheat,
seriously impairing their effectiveness. It may
then not be possible to stop the vehicle in
sufficient time to avoid an accident.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately, but
drive on for a short while. This allows the
airflow to cool the brakes more quickly.
146Driving tipsDriving and parking