2012 MERCEDES-BENZ GLK-Class ground clearance

Change of address or change of
ownership
In the event of a change of address, please
send us the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (in Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used
Truck" found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (in Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Sport Utility Vehicle
GWARNING
This Sport Utility Vehicle is designed for both
on-road and off-road use. It can go places and
perform tasks for which conventional 2-wheel
drive passenger cars are not intended. This
vehicle will handle and maneuver differently
from conventional passenger cars in driving
conditions which may occur on streets,
highways and off-road use.
This vehicle has a higher ground clearance
and a higher center of gravity than many
passenger cars. As with other vehicles of this
type, if you make sharp turns at excessive
speeds or abrupt maneuvers, the vehicle may
roll over or may go out of control and crash.
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
Before you start to drive this vehicle, read the
Operator's Manual. Take time to become
familiar with the driving characteristics of this
vehicle. Be sure you are familiar with all
vehicle controls. Learn how your vehicle
handles on different road surfaces. Do not
attempt sharp turns at excessive speeds or
abrupt maneuvers or other unsafe driving
actions that can cause loss of vehicle control.
When driving off-road or working the vehicle
22Introduction

iIf you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed.
Cargo compartment
Important safety notes
Do not leave the SmartKey in the cargo
compartment. You could otherwise lock
yourself out.
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.
GWARNING
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accidentGWARNING
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
To open the tailgate completely, a minimum
clearance of 6.90 ft (2.10 m) above the
ground is necessary.
Vehicles without EASY-PACK tailgate: the
tailgate can be:
R opened and closed manually from outside
R unlocked from inside with the mechanical
key
For vehicles with EASY-PACK tailgate you
can:
R open and close the tailgate manually from
outside
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside
R limit the opening angle of the tailgate
R unlock the tailgate from inside with the
mechanical key
78Cargo compartmentOpening/closing

Opening/closing from outside
OpeningXPress the % button on the SmartKey.XPull handle :.XRaise the tailgate.
Vehicles with the EASY-PACK tailgate: if
you pull handle : and keep it in this position,
you can open the tailgate manually. If you
release the handle, the tailgate opens
automatically.
Closing
GWARNING
To prevent possible personal injury, always
keep hands and fingers away from the cargo
compartment opening when closing the
tailgate. Be especially careful when small
children are around.
XPull the tailgate down using recess :.XPush the tailgate closed from outside the
vehicle.XIf necessary, lock the vehicle with
the & button on the SmartKey
( Y page 68) or with KEYLESS-GO
( Y page 69).
i
If a KEYLESS-GO key is detected in the
cargo compartment, the tailgate will not
lock.
Opening/closing automatically from
outside
Important safety notes
GWARNING
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
To open the tailgate completely, a minimum
clearance of 6.90 ft (2.10 m) above the
ground is necessary.
Opening
You can open the tailgate automatically using
the SmartKey or the handle in the tailgate.
Open or close the tailgate fully using the
automatic function if you have stopped the
tailgate in an intermediate position.
XPress and hold the F button on the
SmartKey until the tailgate opens.
or
XWhen the tailgate is unlocked, pull the
handle and let it go again immediately.
i You can also close the tailgate manually
if it is fully opened.
Cargo compartment79Opening/closingZ

Tailgate emergency release
If the tailgate can no longer be opened from
outside the vehicle, use the emergency
release on inside of the tailgate.XTake the mechanical key out of the
SmartKey ( Y page 71).
To open the tailgate completely, a minimum
clearance of 6.90 ft (2.10 m) above the
ground is necessary.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
XInsert mechanical key ; into opening in
trim :.XTurn mechanical key ; 90° clockwise.XPush mechanical key ; in the direction of
the arrow and open the tailgate.
Side windows
Important safety notes
GWARNING
When opening or closing the door windows,
make sure there is no danger of anyone being
harmed by the opening/closing procedure.
The door windows are equipped with the
express operation and automatic reversal
function. If in express operation mode a door
window encounters an obstruction that
blocks its path, the automatic reversal
function will stop the door window and open
it slightly.
The door windows operate differently when
the switch is pulled and held. See the section
about the side windows.
The closing of the door windows can be
immediately halted by releasing the switch or,
if the switch was pulled past the resistance
point and released, by either pressing or
pulling the respective switch.
If a door window encounters an obstruction
that blocks its path in a circumstance where
you are closing the door windows by pressing
and holding button & on the SmartKey the
automatic reversal function will not operate.
Activate the override switch when children
are riding in the back seats of the vehicle. The
children may otherwise injure themselves,
e.g. by becoming trapped in the door window
opening.GWARNING
Do not keep any part of your body up against
the window pane when opening a window. The
downward motion of the pane may pull that
part of your body down between the window
pane and the door frame and trap it there. If
there is a risk of entrapment, release the
switch and pull it to close the window.
Opening and closing the side
windows
:Front left;Front right82Side windowsOpening/closing

Use MB SummerFit windshield washer
concentrate at temperatures above freezing:XMix 1 part MB SummerFit with 100 parts
water.
Use MB WinterFit windshield washer
concentrate at temperatures below freezing:
XAt temperatures down to 14 ‡(Ò 10 †): mix
1 part MB WinterFit with 2 parts water.XAt temperatures down to Ò 4 ‡( Ò 20 †): mix
1 part MB WinterFit with 1 part water.XAt temperatures down to
Ò 20.2 ‡(Ò 29 †): mix 2 parts MB WinterFit
with 1 part water.
! Only SummerFit and WinterFit can be
mixed. Otherwise, the jets could become
blocked.
Vehicle data
For the specified vehicle data, please note
that:
R The heights specified may vary due to:
- tires
- load
- condition of the suspension
- optional equipment
All modelsVehicle length178.3 in (4528 mm)Vehicle length 37179.4 in (4556 mm)Vehicle width
including exterior
mirrors79.4 in (2016 mm)Vehicle height66.5 in (1688 mm)Vehicle height 3766.4 in (1686 mm)Wheelbase108.5 in (2755 mm)Front track61.7 in (1568 mm)All modelsRear track62.5 in (1589 mm)Ground
clearance 388.2 in (208 mm)Turning circle37.7 ft (11.50 m)Maximum roof
loadMaximum 165 lb (75 kg)
Trailer tow hitch
Mounting dimensions
GWARNING
Only have a trailer tow hitch retrofitted at a
qualified specialist workshop which has the
necessary specialist knowledge and tools to
carry out the work required. Mercedes-Benz
recommends that you use an authorized
Mercedes-Benz Center for this purpose. In
particular, work relevant to safety or on
safety-related systems must be carried out at
a qualified specialist workshop.
! If you have a trailer tow hitch retrofitted,
changes to the engine cooling system and
drive train may be necessary, depending on
the vehicle type.
37 Vehicles with the AMG Sports package.
38 Vehicle loaded and ready to drive: fuel tank full, all fluids filled, with driver.308Trailer tow hitchTechnical data