2012 MERCEDES-BENZ GLK-Class Owner's Manual

XSwitch off all electrical consumers (e.g. radio, blower, etc.).XOpen the hood (Y page 238).
Position number B identifies the charged battery of the other vehicle or an equivalent jump-
starting device.
XSlide cover : of positive terminal ; in the direction of the arrow.XConnect positive terminal ; on your vehicle to positive terminal = of donor battery B
using the jumper cable, beginning with your own battery.XStart the engine of the donor vehicle and run it at idling speed.XConnect negative terminal ? of donor battery B to earth point A of your vehicle using
the jumper cable, connecting the jumper cable to donor battery B first.XStart the engine.XAllow the engine to run for a few minutes before disconnecting the jumper cable.XFirst, remove the jumper cable from earth point A and negative terminal ?, then from
positive terminal ; and positive terminal =, each time disconnecting from the contacts
on your own vehicle first.XAfter removing the jumper cable, close cover : on positive terminal ;.XHave the battery checked at a qualified specialist workshop, e.g. an authorized Mercedes-
Benz Center. The jump-starting procedure is not a standard operating state; therefore, have
the battery checked.Jump-starting263Breakdown assistanceZ

Towing and tow-starting
Important safety notes
GWARNING
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
It is better to have the vehicle transported
than to have it towed.
! You may only tow the vehicle a maximum
distance of 30 miles (50 km). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 km), the vehicle must loaded onto a
transporter.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop
button. Turn the SmartKey to position 2 in
the ignition lock and shift the automatic
transmission to N. Then, turn the SmartKey
back to 0 and leave it in the ignition lock.
The automatic transmission must be in
position N when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2 in
the ignition lock
R cannot shift the automatic transmission to
position N
Release the selector lever lock manually to
move it out of position P(Y page 140).
i Before the vehicle is towed, switch off the
automatic locking feature (Y page 76). You
could otherwise be locked out when
pushing or towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
Vehicles with a trailer tow hitch: if possible,
secure the towing device on the trailer tow
hitch ( Y page 159).
XRemove the towing eye from the vehicle
tool kit ( Y page 252).GWARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers.
264Towing and tow-startingBreakdown assistance

Vehicles without the AMG Sports package
Vehicles with the AMG Sports package
XPress the mark on cover : inwards in the
direction of the arrow.
Rear bumper on vehicles with AMG Sports
package: pry cover : out of the bumper
by inserting a blunt, flat object into the
recess.XTake cover : off the opening.XScrew the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye
XLoosen the towing eye and unscrew it.XAttach cover : to the bumper and press
until it engages.XPlace the towing eye in the vehicle tool kit.Towing the vehicle with the rear axle
raised
Only possible on vehicles without
4MATIC.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions ( Y page 264).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could
otherwise damage the brake system.XSwitch on the hazard warning lamps
( Y page 105).XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey
from the ignition lock.XWhen leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you.
Towing a vehicle with both axles on
the ground
When having your vehicle towed, observe the
important safety notes ( Y page 264).
GWARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the
vehicle. Adapt your style of driving
accordingly.
XSwitch on the hazard warning lamps
( Y page 105).
i
When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal a change of
direction. In this case, only the turn signals
for the desired direction flash. When the
combination switch is reset, the hazard
warning lamps start flashing again.
XTurn the SmartKey to position 2 in the
ignition lock.Towing and tow-starting265Breakdown assistanceZ

XWhen the vehicle is stationary, depress the
brake pedal and keep it depressed.XShift the automatic transmission to
position N.XRelease the brake pedal.XRelease the parking brake.
Transporting the vehicle
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or
transporter if you wish to transport it.
XTurn the SmartKey to position 2 in the
ignition lock.XShift the automatic transmission to
position N.
As soon as the vehicle is loaded:
XPrevent the vehicle from rolling away by
applying the parking brake.XMove the selector lever to P.XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey
from the ignition lock.XSecure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged.
Notes for 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
If the vehicle has transmission damage or
damage to the front or rear axle, have it
transported on a transporter or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N , you must provide power to the vehicle's
electrical system in the same way as when
jump-starting ( Y page 262).
Have the vehicle transported on a transporter
or trailer.
Recovering a vehicle that has become
stuck
! Pull away smoothly, slowly, and in a
straight line when pulling out a vehicle that
has become stuck. Excessive tractive
power could damage the vehicles.
If the drive wheels have become stuck in
loose or muddy ground, pull the vehicle out
with extreme caution, particularly if it is
laden.
Never attempt to recover a stuck vehicle with
a trailer attached.
Pull out the vehicle backwards, if possible
using the tracks it made when it became
stuck.
Tow-starting (emergency starting)
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
Fuses
Important safety notes
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the
components on the circuit and their functions
stop operating.
GWARNING
Only use fuses approved by Mercedes-Benz
with the specified amperage for the system in
question and do not attempt to repair or
bridge a blown fuse. Using other than
approved fuses or using repaired or bridged
fuses may cause an overload leading to a fire,
and/or cause damage to electrical
components and/or systems. Have the cause
266FusesBreakdown assistance

determined and remedied by an authorized
Mercedes-Benz Center.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed
in the fuse allocation chart. An authorized
Mercedes-Benz Center will be happy to
advise you.
i If a fuse has blown, contact a breakdown
service or an authorized Mercedes-Benz
Center.
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system
concerned. Otherwise, components or
systems could be damaged.
Before changing a fuse
XPark the vehicle and apply the parking
brake.XSwitch off all electrical consumers.XRemove the SmartKey from the ignition
lock.
The fuses are located in various fuse boxes:
R fuse box on the driver's side of the
dashboard
R fuse box in the engine compartment on the
left-hand side of the vehicle, when viewed
in the direction of travel
R fuse box in the stowage well under the
trunk floor on the right-hand side of the
vehicle, when viewed in the direction of
travel
The fuse allocation chart is located in the
vehicle tool kit ( Y page 252) in the stowage
compartment under the trunk floor.
Dashboard fuse box
! Do not use a pointed object such as a
screwdriver to open the cover in the
dashboard. You could damage the
dashboard or the cover.XTo open: pull out cover : slightly at the
bottom in the direction of arrow =.XPull cover : outwards in the direction of
arrow ; and remove it.XTo close: clip in cover : on the front of
the dashboard.XFold cover : inwards until it engages.
Fuse box in the engine compartment
XMake sure that the windshield wipers are
turned off.GWARNING
Make sure that the windshield wipers are
switched off and that the SmartKey is
removed from the ignition lock before you
open the cover of the fuse box. Otherwise, the
windshield wipers and the wiper rods above
the cover could be set in motion. This could
lead to you or others being injured by the
wiper rods.
XOpen the hood ( Y page 238).Fuses267Breakdown assistanceZ

XRemove any existing moisture from the
fuse box using a dry cloth.XTake lines ; from the guides.XTo open: open clamps :.XRemove the fuse box cover forwards.
!
Make sure that no moisture can enter the
fuse box when the cover is open.
XTo close: check whether the rubber seal is
lying correctly in the cover.XInsert the cover at the rear of the fuse box
into the retainer.XFold down the cover and close clamps :.XSecure lines ; in the guides.
!
The cover must be seated properly,
otherwise moisture or dirt could impair the
function of the fuses.
XClose the hood ( Y page 239).
Fuse box in the cargo compartment
XOpen the tailgate.XTo open: lift up trunk floor ;
( Y page 219).XRemove stowage compartment :.XOpen cover = of fuse box downwards.268FusesBreakdown assistance

Useful information ............................270
Important safety notes ....................270
Operation ........................................... 270
Winter operation ............................... 272
Tire pressure ..................................... 273
Loading the vehicle ..........................281
Maximum load rating .......................285
Uniform Tire Quality Grading
Standards .......................................... 286
Tire labeling ....................................... 287
Definition of terms for tires and
loading ............................................... 291
Changing a wheel ............................. 294
Wheel and tire combinations ...........295269Wheels and tires

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 23).
Important safety notes
Consult an authorized Mercedes-Benz Center
if you require information on approved and
recommended tires and wheels for summer
and winter operation. Advice on purchasing
and caring for tires is also available there.
GWARNING
Replace rims or tires with the same
designation, manufacturer and type as shown
on the original part. For further information
contact an authorized Mercedes-Benz Center.
If incorrectly sized rims and tires are
mounted, the wheel brakes or suspension
components can be damaged. Also, the
operating clearance of the wheels and the
tires may no longer be correct.
GWARNING
Worn, old tires can cause accidents. If the tire
tread is worn to minimum tread depth, or if
the tires have sustained damage, replace
them.
When replacing rims, only use genuine
Mercedes-Benz wheel bolts specified for the
particular rim type. Failure to do so can result
in the bolts loosening and possibly an
accident.
Retreaded tires are not tested or
recommended by Mercedes-Benz, since
previous damage cannot always be
recognized on retreads. The operating safety
of the vehicle cannot be assured when such
tires are used.GWARNING
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possible
damage to your vehicle has occurred, you
should turn on the hazard warning flashers,
carefully slow down, and drive with caution to
an area which is a safe distance from the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle appears
unsafe, have the vehicle towed to the nearest
authorized Mercedes-Benz Center or tire
dealer for repairs.
GWARNING
Do not drive with a flat tire. A flat tire affects
the ability to steer or brake the vehicle. You
might lose control of the vehicle. Continued
driving with a flat tire or driving at high speed
with a flat tire will cause excessive heat build-
up and possibly a fire.
i Further information about Tires and
wheels can be obtained from any
authorized Mercedes-Benz Center.
Operation
Notes on driving
R If the vehicle is heavily laden, check the tire
pressures and correct them if necessary.
R When parking your vehicle, make sure that
the tires do not get deformed by the curb
or other obstacles. If it is necessary to drive
over curbs, speed humps or similar
elevations, try to do so slowly and at an
obtuse angle. Otherwise, the tires,
particularly the sidewalls, can get
damaged.
270OperationWheels and tires