2012 MERCEDES-BENZ GLK-Class Owner's Manual

XFold the wiper arms away from the
windshield.XCarefully clean the wiper blades with a
damp cloth.XFold the windshield wipers back again
before switching on the ignition.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
Cleaning the exterior lighting
XClean the plastic lenses of the exterior
lights with a wet sponge and a mild cleaning
agent, e.g. Mercedes-Benz car shampoo or
cleaning cloths.
! Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic light lenses.
Cleaning the sensors
XClean sensors : of the driving systems
with water, car shampoo and a soft cloth.
! When cleaning the sensors with a power
washer, maintain a distance between the
vehicle and the nozzle of the power washer
of at least 11.8 in (30 cm). Information
about the correct distance is available from
the equipment manufacturer.
Cleaning the rear view cameraXUse clear water and a soft cloth to clean
camera lens :.
!
Do not clean the camera lens and the area
around the rear view camera with a power
washer.
Cleaning the exhaust tail pipes
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
tail pipe by cleaning it regularly, especially in
winter and after washing.
! Do not clean the exhaust tail pipes with
alkaline-based cleaning agents, such as
wheel cleaner.
XClean the exhaust tail pipes with a chrome
care product tested and approved by
Mercedes-Benz.
Cleaning the trailer tow hitch
The ball coupling must be cleaned if it
becomes dirty or corroded.
XRemove rust on the ball of the ball coupling,
e.g. with a wire brush.XRemove dirt with a clean, lint-free cloth or
a brush.Care247Maintenance and careZ

XAfter cleaning, lightly grease the ball of the
ball coupling again.XCheck that the vehicle's trailer tow hitch is
working properly.
! Observe the note on care provided by the
trailer manufacturer.
i You can also have the maintenance work
on the ball coupling and the trailer tow hitch
carried out by a qualified specialist
workshop.
HEnvironmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
Interior care
Cleaning the display
XBefore cleaning the display, make sure that
it is switched off and has cooled down.XClean the display surface using a
commercially-available microfiber cloth
and TFT/LCD display cleaner.XDry the display surface using a dry
microfiber cloth.
! For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display.
Cleaning the plastic trim
GWARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as a result, plastic
parts may break away and be thrown around
the interior when an air bag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.XWipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.XHeavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever
XThoroughly wipe with a damp cloth or use
leather care agents that have been
recommended and approved by Mercedes-
Benz.
Cleaning genuine wood and trim
elements
XWipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfiber
cloth.XHeavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
! Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners,
polishes or waxes. There is otherwise a risk
of damaging the surface.
248CareMaintenance and care

! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
Cleaning the seat covers
! Do not use microfiber cloths to clean
genuine leather, artificial leather or
Alcantara® covers. If used often, these can
damage the cover.
! Observe the following when cleaning:
R clean genuine leather covers carefully
with a damp cloth and then wipe the
covers down with a dry cloth. Make sure
that the leather does not become
soaked. It may otherwise become rough
and cracked. Only use leather care
agents that have been tested and
approved by Mercedes-Benz. You can
obtain these from a qualified specialist
workshop, e.g. a Mercedes-Benz Service
center.
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid).
R clean cloth covers with a microfiber cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid). Rub
carefully and always wipe entire seat
sections to avoid leaving visible lines.
Leave the seat to dry afterwards.
Cleaning results depend on the type of
dirt and how long it has been there.
R clean Alcantara® covers with a damp
cloth. Make sure you wipe entire seat
sections to avoid leaving visible lines.
i Note that regular care is essential to
ensure that the appearance and comfort of
the covers is retained over time.
Cleaning the seat beltsXUse clean, lukewarm water and soap
solution.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts
by warming them above 176 ‡ (80 †) or
placing them in direct sunlight.
GWARNING
Do not bleach or dye seat belts as this may
severely weaken them. In a crash, they may
not be able to provide adequate protection.
Cleaning the headliner and carpets
XRoof lining: use soft brushes or dry
shampoo if it is particularly dirty.XCarpets: use carpet and textile cleaners
that have been approved and
recommended by Mercedes-Benz.Care249Maintenance and careZ

250

Useful information ............................252
Where will I find...? ...........................252
Flat tire .............................................. 253
Battery ............................................... 259
Jump-starting .................................... 262
Towing and tow-starting ..................264
Fuses .................................................. 266251Breakdown assistance

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 23).
Where will I find...?
First-aid kit
XOpen the tailgate.XRemove first-aid kit : from the parcel net.
i
Check the expiration date on the first-aid
kit at least once a year. Replace the
contents if necessary, and replace missing
contents.
Vehicle tool kit
The vehicle tool kit can be found in the
stowage well under the trunk floor.
XTo remove the cargo compartment
stowage tray/cover: lift up the floor of the
cargo compartment ( Y page 219).XRemove stowage tray : in the direction of
the arrow.XRemove cover ; in the direction of the
arrow.=Lug wrench?Towing eyeAJackBFuse allocation chartCWheel boltsDOne pair of glovesERatchet wrenchFTire inflation compressorGValve extractorHFolding wheel chock
Collapsible spare wheel
Removing the collapsible spare wheel
The collapsible spare wheel can be found in
the stowage well under the trunk floor.
XLift the trunk floor up ( Y page 219).252Where will I find...?Breakdown assistance

XRemove stowage well :.XTurn retaining screw ; counter-clockwise
and remove it.XRemove collapsible spare wheel =.XTake the wheel bolts for the collapsible
spare wheel from the vehicle tool kit.
For further information on changing a wheel
and mounting the spare wheel, see
( Y page 253).
Stowing a used collapsible spare wheel
Take the following steps to stow a used
collapsible spare wheel. It will otherwise not
fit in the spare wheel well. Mercedes-Benz
recommends that you have this work carried
out at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
! Only place the collapsible spare wheel in
the vehicle when it is dry. Otherwise,
moisture may get into the vehicle.
XRemove the valve extractor from the
vehicle tool kit.XUnscrew the valve cap from the valve.XUnscrew the valve insert from the valve and
release the air.
i Fully deflating the tire can take a few
minutes.
XScrew the valve insert back into the valve.XScrew the valve cap back on.XPlace the valve extractor back into the
vehicle tool kit.XStow the collapsible spare wheel in the
emergency spare wheel well under the
cargo compartment and fasten in place.
Flat tire
Preparing the vehicle
XStop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.XSwitch on the hazard warning lamps.XFirmly depress the parking brake.XBring the front wheels into the straight-
ahead position.XMove the selector lever to P.XSwitch off the engine.XVehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.XVehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.XVehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
( Y page 131).XAll occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.XMake sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.XGet out of the vehicle. Pay attention to
traffic conditions when doing so.XClose the driver's door.Flat tire253Breakdown assistance

Changing a wheel and mounting the
spare wheel
Preparing the vehicleGWARNING
The wheel and tire size of the emergency
spare wheel/spare wheel may differ to that of
the damaged wheel. When using an
emergency spare wheel/spare wheel the
handling characteristics of the vehicle may
change.
Adapt your style of driving accordingly.
Never operate the vehicle with more than one
emergency spare wheel/spare wheel that
differs in size.
Only use an emergency spare wheel/spare
wheel of a differing size briefly and do not
switch off ESP ®
.
When using an emergency spare wheel, you
must not exceed the maximum speed of
50 mph (80 km/h).
GWARNING
Have the emergency spare wheel/spare
wheel replaced with a new wheel as soon as
possible at a qualified specialist workshop
which has the necessary specialist knowledge
and tools to carry out the work required.
Mercedes-Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose. In particular, work relevant to safety
or on safety-related systems must be carried
out at a qualified specialist workshop.
i Vehicles without a spare wheel/
emergency spare wheel are not equipped
with a tire-change tool kit at the factory. For
more information on which tools are
required to perform a wheel change on your
vehicle, e.g. wheel chock, lug wrench or
alignment bolt, consult an authorized
Mercedes-Benz Center.
XPrepare the vehicle as described
( Y page 253).XIf a trailer is coupled to the vehicle,
uncouple it.XRemove the following items (depending on
the vehicle's equipment) from the stowage
well under the trunk floor:
R the emergency spare wheel
R the wheel bolts for the emergency spare
wheel
R the tire inflation compressor
R the lug wrench
R the folding wheel chock
R the jack
R the ratchet wrenchXSecure the vehicle to prevent it from rolling
away.
Securing the vehicle to prevent it from
rolling away
GWARNING
Only jack up the vehicle on level ground or on
slight inclines/declines. The vehicle could
otherwise fall off the jack and injure you or
others.
If your vehicle is equipped with a wheel chock,
it can be found in the vehicle tool kit
( Y page 252).
The folding wheel chock is an additional
securing measure to prevent the vehicle from
rolling away, for example when changing a
wheel.
254Flat tireBreakdown assistance