Page 73 of 316

X To unlock the vehicle: touch the inner
surface of the door handle.XTo lock the vehicle: touch sensor
surface :.XConvenience closing feature: touch
recessed sensor surface ; for an
extended period ( Y page 84).
If you pull on the handle of the tailgate, only
the cargo compartment of the vehicle is
unlocked.
Changing the settings of the locking
system
You can change the setting of the locking
system in such a way that only the driver's
door and the fuel filler flap are unlocked. This
is useful if you frequently travel on your own.
XTo change the setting: press and hold
down the % and & buttons
simultaneously for approximately six
seconds until the battery check lamp
( Y page 72) flashes twice.
i
If the setting of the locking system is
changed within the signal range of the
vehicle, pressing the & or % button
locks or unlocks the vehicle.
The SmartKey now functions as follows:
XTo unlock the driver's door: press the
% button once.XTo unlock centrally: press the %
button twice.XTo lock centrally: press the & button.The KEYLESS-GO function is changed as
follows:XTo unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.XTo unlock centrally: touch the inner
surface of the door handle on the front-
passenger door or the rear door.XTo lock centrally: touch the outer sensor
surface on one of the door handles.
Restoring the factory settings
XPress the % and & buttons
simultaneously for approximately six
seconds until the battery check lamp
flashes twice.
Mechanical key
General notes
If the vehicle can no longer be locked or
unlocked with the SmartKey, use the
mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered ( Y page 65).
There are several ways to turn off the alarm:
XTo turn the alarm off with the
SmartKey: press the % or & button
on the SmartKey.
or
XInsert the SmartKey into the ignition lock.
or
XTo deactivate the alarm with KEYLESS-
GO: press the Start/Stop button in the
ignition lock. The SmartKey must be in the
vehicle.
or
XLock or unlock the vehicle using KEYLESS-
GO. The SmartKey must be outside the
vehicle.SmartKey71Opening/closingZ
Page 74 of 316

If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked
automatically.
Removing the mechanical keyXPush release catch : in the direction of
the arrow and at the same time, remove
mechanical key ; from the SmartKey.
SmartKey battery
Important safety notes
Have the batteries changed at a qualified
specialist workshop.
GWARNING
Batteries contain toxic substances.
Swallowing batteries can lead to serious
health issues or death.
Keep batteries out of the reach of children.
Seek medical attention immediately if a
battery is swallowed.
GWARNING
The SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. Observe
government disposal guidelines. California
residents, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm .
Checking the batteryXPress the & or % button.
The battery is working properly if battery
check lamp : lights up briefly
If battery check lamp : does not light up
briefly during the test, the battery is
discharged.
XChanging the battery ( Y page 72)
i
You can obtain the battery at a qualified
specialist workshop.
i If the SmartKey battery is checked within
the signal reception range of the vehicle,
pressing the & or % button locks or
unlocks the vehicle.
Changing the battery
You require a CR 2025 3 V cell battery.
XTake the mechanical key out of the
SmartKey ( Y page 71).XPress mechanical key ; into the opening
in the SmartKey in the direction of the72SmartKeyOpening/closing
Page 75 of 316
arrow until battery tray cover : opens.
When doing so, do not hold cover : shut.XRemove battery tray cover :.XRepeatedly tap the SmartKey against your
palm until battery = falls out.XInsert the new battery with the positive
terminal facing upwards. Use a lint-free
cloth to do so.XMake sure that the surface of the battery is
free from lint, grease and all other forms of
contamination.XInsert the front tabs of battery tray
cover : and then press to close it.XInsert the mechanical key into the
SmartKey.XCheck the function of all SmartKey buttons
on the vehicle.SmartKey73Opening/closingZ
Page 76 of 316

Problems with the SmartKeyProblemPossible causes/consequences and M SolutionsYou cannot lock or
unlock the vehicle
using the SmartKey.The SmartKey battery is discharged or nearly discharged.XTry again to lock/unlock the vehicle using the remote control
function of the SmartKey. Point the tip of the SmartKey at the
driver's door handle from close range and press the %/
& button.
If this does not work:
XCheck the SmartKey battery ( Y page 72) and replace it if
necessary ( Y page 72).XLock ( Y page 77) or unlock ( Y page 77) the vehicle using
the mechanical key.The SmartKey is faulty.XLock ( Y page 77) or unlock ( Y page 77) the vehicle using
the mechanical key.XHave the SmartKey checked at a qualified specialist workshop.You can no longer lock
or unlock the vehicle
using KEYLESS-GO.KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for an extended period.XPull the door handle and then turn the SmartKey to position 2
in the ignition lock.There is interference from a powerful source of radio waves.XLock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %/& button.There is a malfunction with KEYLESS-GO.XLock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %/& button.XHave KEYLESS-GO checked at a qualified specialist workshop.
If this does not work:
XCheck the SmartKey battery ( Y page 72) and replace it if
necessary ( Y page 72).XLock ( Y page 77) or unlock ( Y page 77) the vehicle using
the mechanical key.You have lost a
SmartKey.XHave the SmartKey deactivated at a qualified specialist
workshop.XReport the loss immediately to the vehicle insurers.XIf necessary, have the locks changed as well.74SmartKeyOpening/closing
Page 77 of 316

ProblemPossible causes/consequences and M SolutionsYou have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.XIf necessary, have the locks changed as well.The engine cannot be
started using the
SmartKey.The on-board voltage is too low.XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
( Y page 259).
or
XJump-start the vehicle ( Y page 262).
or
XConsult a qualified specialist workshop.The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.A door is open. Therefore, the SmartKey cannot be detected as
easily.XClose the door and try to start the vehicle again.There is interference from a powerful source of radio waves.XStart your vehicle with the SmartKey in the ignition lock.Doors
Important safety notes
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.GWARNING
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Doors75Opening/closingZ
Page 78 of 316

Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
Unlocking and opening doors from
the inside
Only open the door when the traffic situation
permits.
If the vehicle was previously locked with the
SmartKey or with KEYLESS-GO, opening the
vehicle from the inside will activate the anti-
theft alarm system. Switch off the alarm
( Y page 65).
XPull door handle ;.
If the door is locked, locking knob : pops
up. The door is unlocked and can be
opened.
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside.
The central locking/unlocking button does
not lock or unlock the fuel filler flap.
i You cannot unlock the vehicle centrally
from the inside if the vehicle has been
locked with the SmartKey or KEYLESS-GO.
i It is only possible to lock the vehicle
centrally if the front-passenger door is
closed.XTo unlock: press button :.XTo lock: press button ;.
You can open a front door from inside the
vehicle even if it has been locked. Only open
the door when the traffic situation permits.
If the vehicle has been locked with the central
locking button:
R and the SmartKey is set to its factory
setting, the entire vehicle is unlocked if a
front door is opened from the inside
R and the SmartKey is set to an individual
setting, only the front door that is opened
from inside the vehicle is unlocked.
If the vehicle has been locked centrally with
the SmartKey or with KEYLESS-GO, it is not
unlocked when the release button for the
central locking is used.
Automatic locking feature
The vehicle locks automatically when the
ignition is switched on and the wheels of the
vehicle are turning at a speed of more than
9 mph (15 km/h).
You could therefore be locked out when:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is being tested on a
dynamometer.
76DoorsOpening/closing
Page 79 of 316

XTo deactivate: press and hold button :
for about five seconds until a tone sounds.XTo activate: press and hold button ; for
about five seconds until a tone sounds.
i If you press one of the two buttons and
do not hear a tone, the relevant setting has
already been selected.
You can also switch the automatic locking
function on and off using the on-board
computer ( Y page 177).
Unlocking the driver's door
(mechanical key)
If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered ( Y page 65).
XTake the mechanical key out of the
SmartKey ( Y page 71).XInsert the mechanical key into the lock of
the driver's door as far as it will go.XTurn the mechanical key counterclockwise
to position 1.
The door is unlocked.XTurn the mechanical key back and remove
it.XInsert the mechanical key into the
SmartKey.
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey, use the mechanical key.
XOpen the driver's door.XClose the front-passenger door, the rear
doors and the tailgate.XPress the locking button ( Y page 76).XCheck whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs by hand, if necessary.XClose the driver's door.XTake the mechanical key out of the
SmartKey ( Y page 71).XInsert the mechanical key into the lock of
the driver's door as far as it will go.XTurn the mechanical key clockwise as far
as it will go to position 1.XTurn the mechanical key back and remove
it.XMake sure that the doors and the tailgate
are locked.XInsert the mechanical key into the
SmartKey.Doors77Opening/closingZ
Page 80 of 316

iIf you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed.
Cargo compartment
Important safety notes
Do not leave the SmartKey in the cargo
compartment. You could otherwise lock
yourself out.
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.
GWARNING
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accidentGWARNING
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
To open the tailgate completely, a minimum
clearance of 6.90 ft (2.10 m) above the
ground is necessary.
Vehicles without EASY-PACK tailgate: the
tailgate can be:
R opened and closed manually from outside
R unlocked from inside with the mechanical
key
For vehicles with EASY-PACK tailgate you
can:
R open and close the tailgate manually from
outside
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside
R limit the opening angle of the tailgate
R unlock the tailgate from inside with the
mechanical key
78Cargo compartmentOpening/closing