2012 MERCEDES-BENZ E-Class WAGON Owner's Manual

arrow until battery tray cover : opens.
When doing so, do not hold cover : shut.XRemove battery tray cover :.XRepeatedly tap the SmartKey against your
palm until battery = falls out.XInsert the new battery with the positive
terminal facing upwards. Use a lint-free
cloth to do so.XMake sure that the surface of the battery is
free from lint, grease and all other forms of
contamination.XInsert the front tabs of battery tray
cover : and then press to close it.XInsert the mechanical key into the
SmartKey.XCheck the function of all SmartKey buttons
on the vehicle.SmartKey79Opening/closingZ

Problems with the SmartKeyProblemPossible causes/consequences and M SolutionsYou cannot lock or
unlock the vehicle
using the SmartKey.The SmartKey battery is discharged or nearly discharged.XTry again to lock/unlock the vehicle using the remote control
function of the SmartKey. Point the tip of the SmartKey at the
driver's door handle from close range and press the %/
& button.
If this does not work:
XCheck the SmartKey battery ( Y page 78) and replace it if
necessary ( Y page 78).XLock ( Y page 83) or unlock ( Y page 84) the vehicle using
the mechanical key.The SmartKey is faulty.XLock ( Y page 83) or unlock ( Y page 84) the vehicle using
the mechanical key.XHave the SmartKey checked at a qualified specialist workshop.You can no longer lock
or unlock the vehicle
using KEYLESS-GO.KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for an extended period.XPull the door handle and then turn the SmartKey to position 2
in the ignition lock.There is interference from a powerful source of radio waves.XLock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %/& button.There is a malfunction with KEYLESS-GO.XLock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %/& button.XHave KEYLESS-GO checked at a qualified specialist workshop.
If this does not work:
XCheck the SmartKey battery ( Y page 78) and replace it if
necessary ( Y page 78).XLock ( Y page 83) or unlock ( Y page 84) the vehicle using
the mechanical key.You have lost a
SmartKey.XHave the SmartKey deactivated at a qualified specialist
workshop.XReport the loss immediately to the vehicle insurers.XIf necessary, have the locks changed as well.80SmartKeyOpening/closing

ProblemPossible causes/consequences and M SolutionsYou have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.XIf necessary, have the locks changed as well.The engine cannot be
started using the
SmartKey.The on-board voltage is too low.XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
( Y page 335).
or
XJump-start the vehicle ( Y page 338).
or
XConsult a qualified specialist workshop.The engine cannot be
started using the
SmartKey.The steering lock is mechanically blocked 3
.XRemove the SmartKey and reinsert it into the ignition lock. While
doing this, turn the steering wheel in both directions.The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.A door is open. Therefore, the SmartKey cannot be detected as
easily.XClose the door and try to start the vehicle again.There is interference from a powerful source of radio waves.XStart your vehicle with the SmartKey in the ignition lock.3 Not on vehicles with DIRECT SELECT lever.SmartKey81Opening/closingZ

Doors
Important safety notes
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.
GWARNING
Do not carry heavy or hard objects in the
passenger compartment or trunk/cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they
are not secured by the child-proof locks
( Y page 61).
Only open the door when the traffic situation
permits.
If the vehicle was previously locked with the
SmartKey or with KEYLESS-GO, opening the
vehicle from the inside will activate the anti-
theft alarm system. Switch off the alarm
( Y page 72).XPull door handle ;.
If the door is locked, locking knob : pops
up. The door is unlocked and can be
opened.
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside.
The central locking/unlocking button does
not lock or unlock the fuel filler flap.
i You cannot unlock the vehicle centrally
from the inside if the vehicle has been
locked with the SmartKey or KEYLESS-GO.
82DoorsOpening/closing

XTo unlock: press button :.XTo lock: press button ;.
If all the doors are closed, the vehicle locks.
You can open a front door from inside the
vehicle even if it has been locked. Only open
the door when the traffic situation permits.
If the vehicle has been locked with the central
locking button:
R and the SmartKey is set to its factory
setting, the entire vehicle is unlocked if a
front door is opened from the inside
R and the SmartKey is set to an individual
setting, only the front door that is opened
from inside the vehicle is unlocked.
If the vehicle has been locked centrally with
the SmartKey or with KEYLESS-GO, it is not
unlocked when the release button for the
central locking is used.
Automatic locking feature
The vehicle locks automatically when the
ignition is switched on and the wheels of the
vehicle are turning at a speed of more than
9 mph (15 km/h).
You could therefore be locked out when:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is being tested on a
dynamometer.
XTo deactivate: press and hold button :
for about five seconds until a tone sounds.XTo activate: press and hold button ; for
about five seconds until a tone sounds.
i If you press one of the two buttons and
do not hear a tone, the relevant setting has
already been selected.
You can also switch the automatic locking
function on and off using the on-board
computer ( Y page 228).
Unlocking the driver's door
(mechanical key)
If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered ( Y page 72).
XTake the mechanical key out of the
SmartKey ( Y page 77).XInsert the mechanical key into the lock of
the driver's door as far as it will go.Doors83Opening/closingZ

XTurn the mechanical key counterclockwise
to position 1.
The door is unlocked.XTurn the mechanical key back and remove
it.XInsert the mechanical key into the
SmartKey.
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey, use the mechanical key.
XOpen the driver's door.XClose the front-passenger door, the rear
doors and the trunk lid/tailgate.XPress the locking button ( Y page 82).XCheck whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs by hand, if necessary.XClose the driver's door.XTake the mechanical key out of the
SmartKey ( Y page 77).XInsert the mechanical key into the lock of
the driver's door as far as it will go.XTurn the mechanical key clockwise as far
as it will go to position 1.XTurn the mechanical key back and remove
it.XMake sure that the doors and the trunk lid/
tailgate are locked.XInsert the mechanical key into the
SmartKey.i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed.
Trunk/cargo compartment
Important safety notes
Do not leave the SmartKey in the trunk/cargo
compartment. You could otherwise lock
yourself out.
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.
GWARNING
Do not carry heavy or hard objects in the
passenger compartment or trunk/cargo
84Trunk/cargo compartmentOpening/closing

compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accidentGWARNING
Ensure that the trunk/tailgate is closed when
the engine is running and the vehicle is in
motion. Among other dangers, deadly carbon
monoxide (CO) may enter the vehicle interior
and cause unconsciousness and even death.
! The trunk lid/tailgate swings upwards
and to the rear when opened. Therefore,
make sure that there is sufficient clearance
above and behind the trunk lid/tailgate.
Sedan: to open the trunk lid completely, a
minimum clearance of 5.78 ft (1.76 m) above
the ground is necessary.
Wagon: to open the tailgate completely, a
minimum clearance of 6.36 ft (1.94 m) above
the ground is necessary.
Sedan without trunk lid remote closing
feature: the trunk lid can be:
R opened and closed manually from outside
R opened automatically from outside
R opened automatically from inside
R locked separately
R opened with the emergency release button
R unlocked with the mechanical key
Sedan with trunk lid remote closing
feature: the trunk lid can be:
R opened and closed manually from outside
R opened and closed automatically from
outside
R opened and closed automatically from
inside
R locked separately
Ropened with the emergency release button
R unlocked with the mechanical key
Wagon: you can:
R open and close the tailgate manually from
outside
R open the tailgate manually from inside
(Wagon with a folding bench seat)
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside
R limit the opening angle of the tailgate
R unlock the tailgate using the mechanical
key.
Opening and closing manually
Opening
XPress the % button on the SmartKey.
Handle (example: Sedan)
XSedan: pull handle :.XRaise the trunk lid.
Wagon: if you pull handle : and keep it in
this position, you can open the tailgate
manually. If you release the handle, the
tailgate opens automatically.
Closing
GWARNING
To prevent possible personal injury, always
keep hands and fingers away from the trunk/
Trunk/cargo compartment85Opening/closingZ

cargo compartment opening when closing the
trunk lid/tailgate. Be especially careful when
small children are around.
Recess (example: Sedan)
XPull the trunk lid/tailgate down using
recess :.XWagon: push the tailgate closed from
outside the vehicle.XIf necessary, lock the vehicle with
the & button on the SmartKey
( Y page 74) or with KEYLESS-GO
( Y page 75).
i
If a KEYLESS-GO key is detected in the
trunk/cargo compartment, the trunk lid/
tailgate will not lock.
Sedan: the trunk lid then opens again.
Opening the tailgate from inside the
vehicle (Wagon with a folding bench
seat)
Inside of tailgate
XTo unlock the tailgate: slide locking
catch ; to the right.XTo open: pull the top of handle :.XSwing the tailgate upwards.XTo lock the tailgate: slide locking
catch ; to the left.
Opening/closing automatically from
outside
Important safety notes
GWARNING
Ensure that the trunk lid/tailgate is closed
when the engine is running and the vehicle is
in motion. Among other dangers, deadly
carbon monoxide (CO) may enter the vehicle
interior and cause unconsciousness and even
death.
! The trunk lid/tailgate swings upwards
and to the rear when opened. Therefore,
make sure that there is sufficient clearance
above and behind the trunk lid/tailgate.
Sedan: to open the trunk lid completely, a
minimum clearance of 5.78 ft (1.76 m) above
the ground is necessary.
Wagon: to open the tailgate completely, a
minimum clearance of 6.36 ft (1.94 m) above
the ground is necessary.
Opening
You can open the trunk lid/tailgate
automatically using the SmartKey or the
handle in the trunk lid/tailgate.
XPress and hold the F button on the
SmartKey until the trunk lid/tailgate
opens.
or
XWhen the trunk lid/tailgate is unlocked,
pull the trunk lid/tailgate handle and let it
go again immediately.86Trunk/cargo compartmentOpening/closing