Problem Possible causes/consequences and
M Solutions
The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X
Unlock the vehicle using the emergency key element
(Y page 78).
X Open the boot lid or the tailgate.
X open the boot lid.
X Manuallyu nlock the fuel filler flap using the emergency release
(Y page 157). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X
Consult aqualified specialist workshop. Parking
Important safety notes
G
WARNING
If flammable materials such as leaves, grass
or twigs are exposed to prolonged contact to
parts of the exhaust system that heat up, they
could ignite. There is arisk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is arisk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's equip-
ment.T here isarisk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unsupervised in the vehicle.
! Am oving vehicle can lead to damage to
the vehicle or damage to the drive train.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the parking brake must be applied.
R the transmission must be in position Pand
the key must be removed from the ignition
lock.
R on uphill or downhill gradients, the front
wheels must be turned towards the kerb. Parking
159Driving and parking Z
Rear-compartmen
tashtray X
To open: slide cover ;forwards.
X To remove the insert: pull insert:up
and out.
X To fit the insert: fit insert:from above
into the holder and press dow ninto the
holde runtil it engages. Cigarette lighter
G
WARNING
Onl yholdt he hot cigarette lighte rbyitsknob.
Otherwise ,you might burn yourself.
Mak esuret hatc hildren travellin ginthevehi-
cle are no table to injure themselves on the
hot cigarette lighter or cause afire with it. All vehicles (excep
tAMG)
X Turn the key to position 2in the ignition
lock (Y page 141).
X To open: slide cover :forwards until it
engages. X
Press in cigarette lighter ;.
Cigarette lighter ;will pop out automati-
cally when the heating element is red-hot.
X To close: briefly press cover :at the
front.
The cover moves back. AMG vehicles
X
Turn the key to position 2in the ignition
lock (Y page 141).
X To open: briefly press the trim on
cover :.
The stowage compartmento pens.
X Press in cigarette lighter ;.
Cigarett elighter ;will pop out automati-
cally when the heatin gelement is red-hot. 12
Vsockets
General notes X
Turn th ekey to position 1in th eignition
lock (Y page 141).
The socket scan be used for accessories with
am aximum draw of 18 0W(15 A). Accesso-
ries include such items as lamps or chargers
for mobil ephones.
If you use th esocket sfor lon gperiods when
th ee ngine is switche doff,t he battery may
discharge.
i An emergency cut-offe nsures thatthe on-
board voltage does not drop too low. If the
on-board voltage is too low, the power to
the socketsisa utomatically cut. This Features
283Stowing and features Z
R
Vehicles with akey:
do not remove the key from the ignition
lock. Do not open the driver's door or
front-passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P
automatically and locks the wheels. You
can prevent this by shifting the auto-
matic transmission to Nbeforehand.
R Vehicles with KEYLESS-GO:
do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P
automatically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:
X Make sure the vehicle is stationary and the
ignition is switched off.
X Turn the key to position 2(Ypage 141) in
the ignition lock.
Use the key instead of the Start/Stop but-
ton on vehicles with KEYLESS-GO.
X Depress and hold the brake pedal.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in
the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehi-
cle in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windscreen and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residueont he wind-
screen.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays. Observe the legal requirements for each indi-
vidual country.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use asoft sponge to clean.
X Use amild cleaning agent, such as acar
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with achamois.
X Do not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaninge quipment G
WARNING
Do not use high-pressure cleaners with circu-
lar-jet nozzles (dirt grinders) to clean your
vehicle, in particular the tyres. You could oth-
erwise damage the tyres and cause an acci-
dent.
! Always maintain adistance of at least
30 cm between the vehicle and the high-
pressure cleaner nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do not aim directly at any of the following:
R tyres
R door gaps, roof gaps, jointse tc.
R electrical components
R battery
R connectors
R lights 302
CareMaintenance and care
Battery aci
discaustic.
Avoid contact with the skin,
eyes or clothing.
Wea rsuitable protective
clothing ,inparticular
gloves, an apro nand aface
mask.
Immediately rins eacid
splashes off with clean
water. Consult adoctor if
necessary. Wear ey
eprotection. Kee
pchildren away. Observ
ethisO wner'sM an-
ual. G
WARNING
For safety reasons ,Mercedes-Benz recom-
mend stha tyou only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehi-
cle occupant sfrom suffering acid burns
should the battery be damaged in the event
of an accident.
To prevent acid burns, observe the following
safety notes when handling batteries:
R do not lean over the battery.
R do not place any metal object sonabattery.
Otherwise, you could cause ashort circuit
and the battery's gas mixture could ignite.
R make sure that you do not create an elec-
trostatic charge, e.g. by wearing synthetic
clothin gorasar esult of friction on fabrics.
Therefore, you should not pull or slide the
battery over carpets or other synthetic
materials. R
never touch the battery first. To discharge
ap ossible electrostatic charge, step out of
the vehicle first and touch the bodywork.
R do not wipe the battery using acloth. The
battery may explode as aresult of electro-
static charge or due to flying sparks. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in an
environmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to
aqualified spe-
cialis tworkshop or to acol-
lection point for used batter-
ies.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Service
Booklet or contact aqualified specialist
workshop for more information.
! You should have all work involving the
battery carried out at aqualified specialist
workshop. In th eexcepti onal cas ethatitis
necessar yfor you to disconnect th ebattery
yourself, mak esure that:
R you switch off th eenginea nd remove the
key. On vehicles wit hKEYLESS-GO,
ensure that th eignition is switched off.
Chec kthat all the indicator lamps in the
instrumentc luster are off. Otherwise,
electronic components, such as the
alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps. Battery (vehicle)
317Breakdown assistance Z
Otherwise, the vehicle's electronic sys-
tem may be damaged.
R in vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehi-
cle is secured against rolling away. You
can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be fitted securely dur-
ing operation.
In order for the battery to achieve the maxi-
mum possibles ervice life, it must always be
sufficiently charged.
The vehicle battery, like other batteries, can
discharge over time if you do not use the
vehicle. In such cases, have the battery dis-
connected at aqualified specialist workshop.
You can also charge the battery with a
charger recommended by Mercedes-Benz.
For more information, please contact aquali-
fied specialist workshop.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a
lengthy period. Consult aqualified specialist
workshop if you wish to leave your vehicle
parked up for along period of time.
i When you park the vehicle, remove the
key if you do not require any electrical con-
sumers. The vehicle will then use very little
energy, thus conserving battery power.
i After an interruption of the power supply,
e.g. the battery was discharged, you have
to:
R set the clock. Information on setting the
clock can be found in the separate oper-
ating instructions.
On vehicles with COMAND Online and a
navigation system, the clock is set auto-
matically.
R reset the function for folding the exterior
mirrors in/out automatically, by folding
the mirrors out once (Y page 106). Charging the battery
G
WARNING
Only charge the battery in awell-ventilated
area. As the battery is being charged, gases
can escape and generate minor explosions.
This could injure you and other persons or
cause damage to the paintwork or acid cor-
rosion on the vehicle.
You can obtain information on battery charg-
ers which allow the battery to be charged
while still installed from aqualified specialist
workshop. G
WARNING
There is arisk of acid burns during the charg-
ing process due to the gases which escape
from the battery. Do not lean over the battery
during the charging process. G
WARNING
Battery acid is caustic. Avoid contact with the
skin, eyes or clothing.
! Only charge the installed battery with a
battery charger which has been tested and
approved by Mercedes-Benz.T hese battery
chargers allow the battery to be charged
while still installed in the vehicle.
! Only use battery chargers with amaxi-
mum charging voltage of 14.8 V.
! Only charge the battery using the jump-
start connection point.
The jump-starting connection point is in the
engine compartment( Ypage 319).
Read the battery charger's operating instruc-
tions before charging the battery.
X Open the bonnet (Y page 296).
X Connect the battery charger to the positive
terminal and earth point in the same order
as when connecting the donor battery in
the jump-starting procedure
(Y page 319). 318
Battery (vehicle)Breakdown assistance
Befor
etowing away ,make sur ethat the steer-
ing can be move dand is not locked.
If yo utow or tow-start another vehicle, its
weigh tmustn ot excee dthe maximum per-
missible gros svehicle weigh tofyour vehicle. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
! Only secure the tow rope or towing bar to
the towing eyes. The vehicle may otherwise
be damaged.
! Observe the following points when towing
with atow rope:
R secure the tow rope on the same side on
both vehicles.
R the tow rope must not be longer than is
legally permitted. It should be marked in
the middle, e.g. with awhite cloth
(30 x30c m) so thatothe rroad users are
aware that avehicle is being towed.
R the tow rope may only be attached to the
towing eyes.
R observe the brake lamps of the towing
vehicle while driving. Always maintain a
distance so that the tow rope does not
sag.
R do not use steel cables or chains to tow
your vehicle. The vehicle could be dam-
aged.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with acrane.
! When towing, pulla wayslowly and
smoothly .Ifthe tractive power is too high,
the vehicles could be damaged.
! To tow vehicles with KEYLESS-GO, use
the key instead of the Start/Stop button.
The automatic transmission may otherwise
switch to position Pwhen you open the driver's or front-passenger door which
could damage the transmission.
! You may tow the vehicle for amaximum
of 50km.At owing speed of 50 km/h must
not be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
! If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weight of your vehi-
cle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 359).
Observe the legal requirements for the rele-
vant countries when towing.
It is better to have the vehicle transported
than to have it towed.
If the vehicle has suffered transmission dam-
age, have it transported on atransporter or
trailer.
The automatic transmission must be in posi-
tion Nwhen the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R cannot shift the automatic transmission to
position N
i Deactivate the automatic locking feature
(Y page 84). You could otherwise be locked
out when pushing or towing the vehicle.
Deactivate tow-away protection
(Y page 71) before the vehicle is towed. Fitting/removing the towing eye
Fitting the towing eye G
WARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be Towing and tow-starting
321Breakdown assistance
Z
much more effort to brake and steer the vehi-
cle. Adapt yours tyleofd rivingaccordingly.
It is important tha tyou observe the safety
instructions when towing away your vehicle
(Y page 320).
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove
the key from the ignition lock. In order to
ensure that the automatic transmission stays
in position Nwhen towing the vehicle, you
must observe the following points:
X Make sure that the vehicle is stationary and
that the key is in position 0in the ignition
lock.
X Turn the key to position 2in the ignition
lock.
On vehicles with KEYLESS-GO, use the key
instead of the Start/Stop button
(Y page 141).
X Depress and hold the brake pedal.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake.
X Switch on the hazard warning lamps
(Y page 114).
X Leave the key in position 2in the ignition
lock.
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal achange of direc-
tion. In this case, only the turn signals for
the desired direction flash. When the com-
bination switch is reset, the hazard warning
lamps start flashing again. Transporting the vehicle
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components. Oth-
erwise, the vehicle could be damaged. The towing eye can be used to pull the vehicle
onto atrailer or transporter for transporting
purposes.
X Turn the key to position 2in the ignition
lock.
X Shift the automatic transmission to posi-
tion N.
As soon as the vehicle is loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Shift the automatic transmission to posi-
tion P.
X Turn the key in the ignition lock to position
0and remove the key from the ignition
lock.
X Secure the vehicle. Notes for 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged.
If the vehicle has transmission damage or
damage to the front or rear axle, have it trans-
ported on atransporter or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P.To
shift the automatic transmission to position
N,y ou must provide power to the vehicle's
electrical system in the same way as when
jump-starting (Y page 319).
Have the vehicle transported on atransporter
or trailer. Tow-starting (emergency engine
starting)
! Vehicles with automatic transmission
must not be tow-started. The transmission
may otherwise be damaged. Towing and tow-starting
323Breakdown assistance Z