2012 LEXUS RX350 Owners Manual

Introduction 15W A rr AN t Y c over A ges A t A gLAN ce
WARRANTY
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Who Is the Warrantor The warrantor for these limited
warranties is Lexus, a division of
Toyota Motor Sales, U.S.A., Inc.,
19001 South Western Avenue,
Torrance, California 90509-2991,
a California corporation.
Which Vehicles Are Covered These warranties apply to 2014
model-year Lexus RX 350 models
registered and normally operated in
the United States, U.S. territories and
Canada. Warranty coverage is auto -
matically transferred at no cost
to subsequent vehicle owners.
Multiple Warranty
Conditions This booklet contains warranty
terms and conditions that may vary
depending on the part covered. A
warranty for specific parts or systems,
such as the Powertrain Warranty or
Emission Performance Warranty, is
governed by the coverage set forth in
that warranty as well as the General
Warranty Provisions. When Warranty Begins The warranty period begins on the
vehicle’s in-service date, which is
the first date the vehicle is either
delivered to an ultimate purchaser,
leased, or used as a company car
or demonstrator.
Repairs Made at No Charge Repairs and adjustments covered
by these warranties are made at no
charge for parts and labor.
Parts Replacement Any needed parts replacement will
be made using new or remanufactured
parts. The decision whether a part
should be repaired or replaced will be
made by the servicing Lexus dealer -
ship and/or Lexus. Parts scheduled
to be replaced as required mainte -
nance are warranted until their first
replacement only.
Note: Lexus remanufactured parts
meet or exceed all factory standards
for safety, quality and reliability.
Your Warranties in Detail16 g e N er AL W A rr AN t Y Prov I s I o N s
WARRANTY

Your Warranties in Detail 17Limitations The performance of necessary
repairs and adjustments is the exclu -
sive remedy under these warranties
or any implied warranties. Lexus does
not authorize any person to create
for it any other obligation or liability in
connection with this vehicle.
Any implied warranty of merchant -
ability or fitness for a particular
purpose is limited to the duration
of these written warranties. Some
states do not allow restrictions on
how long an implied warranty lasts, so
this limitation may not apply to you.
Your Rights Under State Law These warranties give you specific
legal rights. You may also have other
rights that vary from state to state. g e N er AL W A rr AN t Y Prov I s I o N s
WARRANTY

Basic Warranty This warranty covers repairs and
adjustments needed to correct
defects in materials or workman -
ship of any part supplied by Lexus,
subject to the exceptions indicated
under “What Is Not Covered” on
pages 19–20.
Coverage is for 48 months or
50,000 miles, whichever occurs
first, with the exception of wheel
alignment and wheel balancing,
which are covered for 12 months
or 12,000 miles, whichever
occurs first.
Powertrain Warranty This warranty covers repairs needed
to correct defects in materials or
workmanship of any component listed
here and supplied by Lexus, subject to
the exceptions indicated under “What
Is Not Covered” on pages 19–20.
Coverage is for 72 months or
70,000 miles, whichever occurs first.
Engine
Cylinder block and head and all
internal parts, timing belt and cover,
flywheel, oil pan, water pump, fuel
pump, engine mounts, engine control
computer, seals and gaskets. Transmission and Transaxle
Case and all internal parts, torque
converter, clutch cover, mounts,
engine control computer, seals
and gaskets.
Front-Wheel-Drive System
Drive shaft, axle, hub, bearings,
seals and gaskets.
Rear-Wheel-Drive System
Differential carrier assembly, drive
shaft, axle carrier, axle case, axle
bearing, axle shaft, seals and gaskets.
Restraint Systems Warranty This warranty covers repairs needed
to correct defects in materials or
workmanship of any seatbelt or air bag
system supplied by Lexus, subject to
the exceptions indicated under “What
Is Not Covered” on pages 19–20.
Coverage is for 72 months or
70,000 miles, whichever occurs first.
For vehicles sold and registered in
Kansas, the warranty for seatbelts
and related components is 10 years,
regardless of mileage.WHAT IS COVERED
AND HOW LONG
Your Warranties in Detail18 Ne W v eh I c L e L IMI ted W A rr AN t Y
WARRANTY

Corrosion Perforation
Warranty This warranty covers repair or
replacement of any original body
panel that develops perforation
from corrosion (rust-through),
subject to the exceptions indicated
under “What Is Not Covered” on
pages 19–20.
Coverage is for 72 months, regard -
less of mileage.
For information on how to protect
your vehicle from corrosion, see the
section entitled “Service Procedures
and Specifications — Body” in the
Owner’s Manual .
Towing When your vehicle is inoperable due
to failure of a warranted part, towing
service to the nearest authorized
Lexus dealership is covered. This warranty does not cover damage
or failures resulting directly or indirectly
from any of the following:
• Fire, accidents or theft
• Abuse or negligence
• M isuse — for example, racing
or overloading
• Improper repairs
• A lteration or tampering, includ -
ing installation of non-Genuine
Lexus Accessories
• L ack of or improper mainte -
nance, including use of fluids
other than those specified in
the Owner’s Manual
• I nstallation of non-Genuine
Lexus Parts
• A irborne chemicals, tree sap,
road debris (including stone
chips), rail dust, salt, hail, floods,
wind storms, lightning and other
environmental conditions
• Water contaminationWHAT IS NOT COVERED
Your Warranties in Detail 19Ne W v eh I c L e L IMI ted W A rr AN t Y
WARRANTY

This warranty also does not cover
the following:
Tires
Tires are covered by a separate
warranty provided by the tire
manufac t urer. See page 34.
Normal Wear and Tear
Noise, vibration, cosmetic conditions
and other deterioration caused by
normal wear and tear.
Maintenance Expense*
Normal maintenance services such
as engine tune-ups; replacement of
fluids and filters; lubrication; cleaning
and polishing; replacement of spark
plugs and fuses; and replacement
of worn wiper blades, brake pads/
linings and clutch linings.
Vehicles with Altered Odometer
Failure of a vehicle on which the
odometer has been altered so that
actual vehicle mileage cannot be
readily determined. Vehicles with Unknown Vehicle
Identification Number
Any vehicle for which the original
factory-assigned vehicle identification
number cannot be determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued
a “salvage” title or similar title under
any state’s law; or has ever been
declared a “total loss” or equivalent
by a financial institution or insurer,
such as by payment for a claim in
lieu of repairs because the cost of
repairs exceeded the cash value of the
vehicle. This exclusion does not apply
to the emission control warranties.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure.
Such damages include but are not
limited to inconvenience; the cost of
transportation, telephone calls and
lodging; the loss of personal or
commercial property; and the loss
of pay or revenue.
Your Warranties in Detail20 Ne W v eh I c L e L IMI ted W A rr AN t Y
WARRANTY*Lexus provides the first two scheduled maintenance services at no charge. See page 4 for details.

If a dispute arises regarding your
warranty coverage, please follow
the steps described on pages 9–10.
Please note that you must use
the National Center for Dispute
Settlement before seeking remedies
through a court action pursuant
to the Magnuson-Moss Warranty
Act. You may also be required to
use the National Center for Dispute
Settlement before seeking remedies
under the Lemon Laws of your state.
For the requirements applicable to
your state, see the appropriate page
of the Lemon Law Guide located in
your vehicle.DISPUTE RESOLUTION
Your Warranties in Detail 21Ne W v eh I c L e L IMI ted W A rr AN t Y
WARRANTY Disclaimer of Extra
Expenses and Damages
The performance of necessary
repairs and adjustments is the
exclusive remedy under this war -
ranty or any implied warranty.
Lexus does not authorize any
person to create for it any other
obligation or liability in connec -
tion with this vehicle. Lexus shall
not be liable for incidental or
consequential damages resulting
from breach of this written war -
ranty or any implied warranty.
Any implied warranty of
merchantability or fitness for a
particular purpose is limited to
the duration of this written war -
ranty, except in states where
this limitation is not allowed.

Emission Defect Warranty Lexus warrants that your vehicle:
• W as designed, built and
equipped to conform at the
time of sale with applicable
federal emissions standards.
• I s free from defects in materials
and workmanship that may
cause the vehicle to fail to meet
these standards.
Federal regulations require that this
warranty be in effect for two years
or 24,000 miles from the vehicle’s
in-service date, whichever occurs
first. However, under the terms of the
Basic Warranty, Lexus provides
coverage of four years or 50,000
miles, which e ver occurs first. Specific
components may have longer cover -
age under the terms of the Powertrain
Warranty. Additionally, components
marked “8/80” in the parts list on
pages 23–24 have coverage of eight
years or 80,000 miles, whichever
occurs first. Emission Performance
Warranty Some states and localities have
established vehicle inspection and
maintenance (I/M) programs to
encourage proper vehicle mainte -
nance. If an EPA-approved I/M
program is in force in your area,
you are eligible for Emission
Performance Warranty coverage.
Under the terms of the Emission
Performance Warranty and federal
regulations, Lexus will make all
nec e ssary repairs if both of the
following occur:
• Y our vehicle fails to meet
applicable emissions standards
as determined by an EPA-
approved emissions test.
• T his failure results or will result
in some penalty to you — such
as a fine or denial of the right to
use your vehicle — under local,
state or federal law.
This warranty is in effect for two years
or 24,000 miles from the vehicle’s
in-service date, whichever occurs
first. Additionally, components
marked “8/80” in the parts list on
pages 23–24 have coverage of eight
years or 80,000 miles, whichever
occurs first.W HAT IS C OVERED
AND H OW L ONG
Your Warranties in Detail22 f eder AL eMI ss I o N c o N tro L W A rr AN t Y
WARRANTY