2012 LEXUS RX350 door lock

From everyone at Lexus, thank you
for purchasing one of our vehicles.
Your Lexus is designed to deliver
uncompromising luxury and perfor -
mance. We are committed to
providing you with an ownership
experience that is second to none,
and we look forward to serving you
in the years ahead. Welcome to the
Lexus family!
Taking Delivery of Your
New Lexus As you take delivery of your new
vehicle, there are some important
services you should know about.
These include:
Lexus Personalized Settings: Yo u r
vehicle includes a variety of electron -
ic features that can be personalized
to your preferences. For example,
doors can be programmed to remain
locked when you shift into “Park.” See
your dealer for details.
Pre-Delivery Service: Your dealer -
ship has performed a thorough
service to prepare your vehicle for
delivery. This includes initializing
certain electronic features, such as
the one-touch power windows. Scheduled Maintenance: Your vehicle
requires main t enance every six
months or 5,000 miles, whichever
comes first. See page 44 for details.
Dealership Service Department:
Your service department is commit -
ted to helping you keep your Lexus
performing at its best. Your dealer
will provide you with the department’s
hours of operation, appointment
procedures and information on any
special services.
Warranty Coverage: Your Lexus is
covered by one of the finest warran -
t ies in the industry. See page 15 for a
summary of coverages.
Roadside Assistance: Roadside assis -
tance is provided for 48 months from
your vehicle’s in-service date, regard -
less of mileage. See page 6 for details.
Again, thank you for choosing Lexus.
We wish you many years of safe and
pleasurable driving.
We LC o M e to the Lexu S F AM i L y
1

Co MPL i M ent AR y Se R vi C e S
To help ensure that your ownership
experience is pleasant, convenient
and trouble-free, Lexus provides you
with a variety of complimentary ser -
v ices. These services are described
on the following pages. Other valu -
able owner benefits are described in
the section entitled “Other Benefits
and Assistance” beginning on page 7.
f irst s cheduled m aintenance
s ervice: s ix m onths or
5,000 m iles This complimentary service is per -
formed at six months or 5,000 miles,
whichever occurs first. To obtain this
service, contact your Lexus dealer -
ship. Your complimentary service will
include these items:
• I nspect and adjust all fluid levels
• Program Lexus Personalized
Settings, if requested
• Reset maintenance reminder light
• Rotate tires
• V isually inspect brake pads,
calipers and rotors
• C heck installation of driver’s
floor mat
• Inspect wiper blades
• Road-test vehicle w hat are Lexus Personalized
s ettings?
Your vehicle includes a variety of
electronic features that can be pro -
grammed to your preferences. For
example, doors can be programmed
to remain locked when you shift into
“Park.” (For more information, see
the “Customizable Features” section
of the Specifications chapter in your
Owner’s Manual .) Programming of
these features is performed once at
no charge, provided you obtain the
service at the six-month/5,000-mile
scheduled maintenance service.
Programming of some Lexus
Personal iz ed Settings requires
special equipment and may be
performed only by an authorized
Lexus dealership.
s econd s cheduled
m aintenance s ervice:
12 m onths or 10,000 m iles This complimentary service is per -
formed at 12 months or 10,000 miles,
whichever occurs first. To obtain this
service, contact your Lexus dealer -
ship. Your complimentary service
will include these items:
• R eplace engine oil with 0W-20
oil; replace oil filter
Complimentary Services4
Amenities

o the R b ene F it S A n D A SS i S t A n C e
quality and customer satisfaction.
These repair centers use Genuine
Lexus Parts exclusively in the repair
of Lexus vehicles.
The s mart Key Your Lexus vehicle was made with
two “Smart Keys” and an aluminum
key-number plate. Each Smart Key
includes an electronic main key that
has an integrated mechanical backup
key. The electronic key controls the
remote-entry and theft-deterrent
systems, enables the push-button
start switch and controls the engine
immobilizer. The mechanical key can
be removed from the electronic key
and used to operate the driver’s door
lock, the glove box lock and the trunk
lock (if equipped).
r eplacing the Key
Your Lexus dealer can generate
replacement keys. Certain bonded/
registered locksmiths may also be
able to generate replacement keys.
When ordering a new key, bring all
keys for the vehicle to your dealer -
ship. If a Smart Key or the key-
number plate is not available, a Lexus
dealer or certain locksmiths can
obtain the key code from a restricted- access database. These businesses
can also access a service utility to
register the keys to the vehicle if all
registered keys have been lost.
If you lock your key in your vehicle
and do not have a spare, your dealer
can make a new mechanical key from
the code on the key-number plate.
Certain bonded/registered lock -
smiths may also be able to generate
a replacement mechanical key. If a
Lexus dealer is not available, please
refer to www.aloa.org to find a
bonded/registered locksmith who
performs high-security key service.
Keeping the Key s afe
Replacing a Smart Key may be costly.
We advise you to keep a spare Smart
Key and the key-number plate in a
safe place. If you record the key
number in more than one place, do
not record it in a way that can be easily
identified and associated with the
vehicle. For example, don’t leave the
number somewhere that can be
accessed by a valet. It is wise to keep
a copy of the key number outside of
the vehicle.
Other Benefits and Assistance8
Amenities

Scheduled Maintenance LogScheduled m a I n T enance l og
MAINTENANCE
45If you drive only occasionally under
any of the special operating condi -
tions noted, it is not necessary to
change the oil every six months or
5,000 miles or to perform the addi -
tional services listed in the charts. This
added maintenance is required only
if you drive primarily under any of the
special operating conditions.
Complimentary First
Scheduled Maintenance
Service: Six Months or
5,000 Miles Lexus provides your first scheduled
maintenance service at no charge.
The service is performed at six
months or 5,000 miles, whichever
occurs first. To obtain this service,
contact your Lexus dealership. Your
complimentary service will include
these items:
• Inspect and adjust all fluid levels
• Program Lexus Personalized
Settings, if requested
• Reset maintenance reminder light
• Rotate tires • Visually inspect brake pads,
calipers and rotors
• Check installation of driver’s
floor mat
• Inspect wiper blades
• Road-test vehicle
What are Lexus
Personalized Settings?
Your vehicle includes a variety of
electronic features that can be pro -
grammed to your preferences. For
example, doors can be programmed
to remain locked when you shift into
“Park.” (For more information, see the
“Customizable Features” section of the
Specifications chapter in your Owner’s
Manual .) Programming of these fea -
tures is performed once at no charge,
provided you obtain the service at the
six-month/5,000-mile scheduled
maintenance service. Programming
of some Lexus Personal iz ed Settings
requires special equipment and may
be performed only by an authorized
Lexus dealership.