Page 497 of 578

496
5-2. Steps to take in an emergency
IS F_U
If the engine will not start
If the engine will not start even though correct starting procedures are
being followed (
→P. 134), consider each of the following points.
■The engine will not start even when the starter motor operates
normally.
One of the following may be the cause of the problem.
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine once more following correct starting
procedures. ( →P. 1 3 4 )
■ The starter motor turns over slowly, the interior lights and head-
lights are dim, or the horn does not sound or sounds at a low vol-
ume.
One of the following may be the cause of the problem.
● The battery may be discharged. ( →P. 502)
● The battery terminal connections may be loose or corroded.
■ The starter motor does not turn ov er, the interior lights and head-
lights do not turn on, or the horn does not sound.
One of the following may be the cause of the problem.
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( →P. 502)
● There may be a malfunction in the engine immobilizer system.
(→ P. 8 6 )
● There may be a malfunction in the steering lock system.
Contact your Lexus dealer if the problem cannot be repaired, or if
repair procedures are unknown.
Page 498 of 578
5
When trouble arises
497
5-2. Steps to take in an emergency
IS F_U
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake, there may be
a problem with the shift lock system (a system to prevent accidental opera-
tion of the shift lever). Have the vehicle inspected by your Lexus dealer
immediately.
The following steps may be used as an emergency measure to ensure that
the shift lever can be shifted.
Set the parking brake.
Turn the “ENGINE START STOP” switch to IGNITION ON
mode.
Depress the brake pedal.
Pry the cover up with a flathead
screwdriver or equivalent.
Press the shift lock override but-
ton.
The shift lever can be shifted
while the button is pressed.
STEP1
STEP2
STEP3
STEP4
STEP5
Page 499 of 578
498
5-2. Steps to take in an emergency
IS F_U
If you lose your keys
New genuine Lexus keys can be made by your Lexus dealer using the other
key and the key number stamped on your key number plate. (
→P. 2 8 )
Page 500 of 578
5
When trouble arises
499
5-2. Steps to take in an emergency
IS F_U
If the electronic key does not operate properly
Locking and unlocking the doors, unlocking the trunk and key linked functions
Use the mechanical key built in to the electronic keys to operate the
doors. (→P. 2 9 )
Doors Remove the cover on the driver’s
door handle.
Locks all the doors
Closes the windows/moon roof
(turn and hold)
Unlocks the door
Turning the key rearward unlocks
the driver's door. Turning the key
once again unlocks the other
doors.
Opens the windows/moon roof
(turn and hold)
If communication between the electronic key and vehicle is interrupted
(→ P. 36) or the electronic key cannot be used because the battery is
depleted, the smart access system with push-button start and wireless
remote control cannot be used. In such cases, the doors and trunk can be
opened or the engine can be started by following the procedure below.
STEP1
STEP2
Page 501 of 578
500
5-2. Steps to take in an emergency
IS F_UAfter the operation is completed,
reinstall the cover.
Hook the upper claw of the cover
onto the upper catch on the vehi-
cle side, and then push on the
lower side of the cover.
Make sure that the lower claw of
the cover is securely fastened to
the lower catch on the vehicle side.
If the cover is not securely
attached, it may fall off while driv-
ing.
Tr u n k
Turn the mechanical key clock-
wise to open.
Changing “ENGINE START STOP” switch modes and starting the engine
Shift the shift lever to P and apply the brakes.
STEP3
STEP1
Page 502 of 578

5
When trouble arises
501
5-2. Steps to take in an emergency
IS F_UTouch the Lexus emblem side of
the electronic key to the
“ENGINE START STOP” switch.
An alarm will sound to indicate that
the start function cannot detect the
electronic key that is touched to
the “ENGINE START STOP”
switch if any of the doors is opened
and closed while the key is touched
to the switch.
To change “ENGINE START STOP” switch modes: Within 10
seconds of the buzzer sounding, release the brake pedal and
press the “ENGINE START STOP” switch. Modes can be
changed each time the switch is pressed. (
→P. 1 3 4 )
To start the engine: Press the “ENGINE START STOP” switch
within 10 seconds after the buzzer sounds, keeping the brake
pedal depressed.
In the event that the engine still cannot be started, contact your Lexus
dealer.
STEP2
■Stopping the engine
Shift the shift lever to P and press the “ENGINE START STOP” switch as you nor-
mally do when stopping the engine.
■Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the elec-
tronic key battery be replaced immediately when the battery depletes.
( → P. 429)
STEP3
Page 503 of 578
502
5-2. Steps to take in an emergency
IS F_U
If the vehicle battery is discharged
The following procedures may be used to start the engine if the vehicle’s
battery is discharged.
You can call your Lexus dealer or a qualified repair shop.
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your Lexus following the steps
below.
Connecting the jumper cables.
Remove the engine cover.
Positive (+) battery terminal on your vehicle
Positive (+) battery terminal on the second vehicle
Negative (-) battery terminal on the second vehicle
Connect the jumper cable to ground on your vehicle as shown in the
illustration.
STEP1
Page 504 of 578

5
When trouble arises
503
5-2. Steps to take in an emergency
IS F_U
■Starting the engine when the battery is discharged
The engine cannot be started by push-starting.
■To prevent battery discharge
●Turn off the headlights and the audio system while the engine is off.
●Turn off any unnecessary electrical components when the vehicle is running at a
low speed for an extended period, such as in heavy traffic, etc.
■Charging the battery
The electricity stored in the battery will discharge gradually even when the vehi-
cle is not in use, due to natural discharge and the draining effects of certain
electrical appliances. If the vehicle is left for a long time, the battery may dis-
charge, and the engine may be unable to start. (The battery recharges automat-
ically during driving.)
Start the engine of the second vehicle. Increase the engine
speed slightly and maintain at that level for approximately 5
minutes to recharge the battery of your vehicle.
Open and close any of the doors with the “ENGINE START
STOP” switch OFF.
Maintain the engine speed of the second vehicle and turn the
“ENGINE START STOP” switch to IGNITION ON mode,
then start the vehicle’s engine.
Once the vehicle’s engine has started, remove the jumper
cables in the exact reverse order in which they were con-
nected.
Once the engine starts, have the vehicle checked at your Lexus dealer
as soon as possible.STEP2
STEP3
STEP4
STEP5