2012 HONDA CR-V Owners Manual

344
Information
Reporting Safety Defects
In the U.S.
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying American Honda Motor Co., Inc.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists
in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or American Honda Motor Co., Inc.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-
9153); go to http://www.safercar.gov ; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
Washington, DC 20590. You can also obtain other informa tion about motor vehicle safety from http://
www.safercar.gov .
In Canada
If you believe that your vehicle has a defect which co uld cause a crash or could cause injury or death, you
should immediately inform Honda Canada Inc. and you may also inform Transport Canada.
If Transport Canada receives similar complaints, it may open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may le ad to a recall and remedy campaign. However, Transport Canada
cannot become involved in individual problems between you, your dealer, or Honda Canada Inc.
To contact Transport Canada’s Defect Investi gations and Recalls Division, you may call 1-800-333-0510. For
more information on reporting safety defects or about motor vehicle safety, go to http://www.tc.gc.ca/
roadsafety .

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Continued
Information
Emissions Testing
Testing of Readiness Codes
Your vehicle uses "readiness codes," as part of its onboard self diagnostic system.
Some states refer to these codes during testing to see if your vehicle's emissions
components are working properly.
The codes may not be read if you go through the testing just after the battery has
gone dead or been disconnected.
To check if they are set, turn the ignition switch to ON
(w
, without starting the
engine. The malfunction indicator lamp will come on for several seconds. If it then
goes off, the readiness codes are set. If it blinks five times, the readiness codes are not set.
If you are required to have your vehicle tested before the readiness codes are ready,
prepare the vehicle for retesting by doing the following: 1. Fill the gas tank to approximately 3/4 full.
2. Park the vehicle and leave the engine off for 6 hours or more.
3. Make sure the ambient temperature is between 40°F and 95°F (4°C and 35°C).
4. Start the engine without touching the accelerator pedal, and let it idle for 20
seconds.
5. Keep the vehicle in
(P . Increase the engine speed to 2,000 rpm, and hold it there
for about 3 minutes.
6. Let the engine idle with your foot off the accelerator for 20 seconds.
1Testing of Readiness Codes
The readiness codes are erased when the battery is
disconnected, and set again only after several days of
driving under a variety of conditions.
If a testing facility determines that the readiness
codes are not set, you may be requested to return at
a later date to complete the test.
If the testing facility determines the readiness codes
are still not set, see a dealer.

346
uuEmissions TestinguTesting of Readiness Codes
Information
7.Select a nearby, lightly traveled major highway where you can maintain a speed
of 50 to 60 mph (80 to 97 km/h) for at least 20 minutes. Drive on the highway in
(D . Do not use cruise control. When traffic allows, drive for 90 seconds without
moving the accelerator pedal. (Vehicle speed may vary slightly; this is okay.) If you
cannot do this for a continuous 90 seconds because of traffic conditions, drive for
at least 30 seconds, then repeat it two more times (for a total of 90 seconds).
8. Drive in city/suburban traffic for at least 10 minutes. When traffic conditions
allow, let the vehicle coast for several seconds without using the accelerator pedal
or the brake pedal.
9. Park the vehicle and leave the engine off for 30 minutes.

347
Continued
Information
Warranty Coverages
■
U.S. Owners
Your new vehicle is co vered by these warranties:
New Vehicle Limited Warranty – covers your new vehicle, except for the
emissions control systems and accessories, against defects in materials and
workmanship.
Emissions Control Systems Defects Warranty and Emissions Performance
Warranty – these two warranties cover your vehicle’s emissions control systems.
Time, mileage, and coverage are conditional. Please read your warranty booklet for
exact information.
Seat Belt Limited Warranty – a seat belt that fails to function properly is covered
by a limited warranty. Please read your warranty booklet for details.
Rust Perforation Limited Warranty – all exterior body panels are covered for
rust-through from the inside for the specified time period with no mileage limit.
Accessory Limited Warranty – Honda accessories are covered under this
warranty. Time and mileage limits depend on the type of accessory and other
factors. Please read your warranty booklet for details.
Replacement Parts Limited Warranty – covers all Honda replacement parts
against defects in materials and workmanship.

348
uuWarranty Coveragesu
Information
Replacement Battery Limited Warranty – provides prorated coverage for a
replacement battery purchased from a dealer.
Replacement Muffler Lifetime Limited Warranty – provides coverage for as
long as the purchaser of the muffler owns the vehicle.
Restrictions and exclusions apply to all these warranties. Please read the 2012 Honda
warranty information booklet that came with your vehicle for precise information on
warranty coverages. Your vehicle’s original tires are covered by their manufacturer.
Tire warranty information is in a separate booklet. ■ Canadian Owners
Please refer to the 2012 warranty manual that came with your vehicle.

349
Information
Authorized Manuals
■Service Express
For electronic copies of service publications, you can purchase a subscription to
Service Express. Visit www.techinfo.honda.com for pricing and options.
■ For U.S. Owners:
The publications listed below can be purchased from Helm Incorporated. You can
order a manual by phone at (800) 782-4356 (credit card orders only), or online at
www.helminc.com .
Make an inquiry to Helm Inc. at (800) 782-4356 if you are interested in ordering
other models' or other years' manuals.
Publication
Form NumberForm Description
31T0A6002012 Honda CR-V Owner’s Manual
31T0A8002012 Honda CR-V Navigation System Owner’s Manual
31T0AM002012 Honda CR-V Service History31T0AA002012 Honda CR-V Technology Reference Guide (LX)31T0AB002012 Honda CR-V Technology Reference Guide (EX/EX-L)
31T0AC002012 Honda CR-V Technology Reference Guide (EX-L/TOUR with Navigation)
HON-R Order Form for Previous Years-
Indicate Year and Model Desired
1Authorized Manuals
For Canadian Owners:
Si vous avez besoin d'un Manuel du Conducteur en
français, veuillez demander à votre concessionnaire
de commander le numéro de pièce 33T0AC00

350
Information
Customer Service Information
Honda dealership personnel are trained professionals.
They should be able to answer all your questions. If you encounter a problem that
your dealership does not solve to your satisfaction, please discuss it with the
dealership's service manager or general manager. If you are dissatisfied with the
decision made by the dealership's management, contact Honda Customer Services.
U.S. Owners:
American Honda Motor Co., Inc.
Honda Automobile Customer Services
Mail Stop 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009 Canadian Owners:
Honda Canada Inc.
Customer Relations
180 Honda Boulevard Markham, ON
L6C 0H9 Tel: 1-888-9-HONDA-9
Fax: 1-877-939-0909
E-mail: [email protected]
In Puerto Rico and the U.S. Virgin
Islands:
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-75461Customer Service Information
When you call or write, please give us the following information:
• Vehicle Identification Number
2Vehicle Identification Number (VIN)
P. 342
• Date of purchase
• Odometer reading of your vehicle
• Your name, address, and telephone number
• A detailed description of the problem
• Name of the dealer who sold the vehicle to you

Index
351
Index
Index
Numbers 4WD.......................................................... 250
A
ABS (Anti-lock Brake System) .................. 255
Accessories and Modifications ................ 263
Accessory Power Sockets ......................... 135
Additives
Coolant .................................................. 280
Engine Oil ............................................... 275
Washer ................................................... 284
Additives, Engine Oil ............................... 275
Adjusting
Armrest .................................................. 131
Front Seats.............................................. 122
Head Restraints ....................................... 125
Mirrors.................................................... 120
Rear Seat Back ........................................ 130
Rear Seats ............................................... 129
Steering Wheel ....................................... 119
Air Conditioning System (Climate Control System) .................................................... 145
Changing the Mode................................ 145
Defrosting the Windshield and Windows .............................................. 146
Dust and Pollen Filter .............................. 309
Recirculation/Fresh Air Mode.... ............... 145
Sensors ................................................... 148
Synchronized Mode ................................ 147
Using Automatic Climate Control............ 145 Air Conditioning System (Heating and
Cooling System) ...................................... 142
Cooling ................................................... 144
Defrosting the Windshield and
Windows ............................................... 144
Dust and Pollen Filter ............................... 309
Heating ................................................... 143
Air Pressure ....................................... 297, 341
Airbags ........................................................ 37
Advanced Airbags ..................................... 43
After a Collision......................................... 41
Airbag Care ............................................... 51
Event Data Recorder .................................. 21
Front Airbags (SRS) .................................... 40
Indicator ........................................ 48, 71, 74
Passenger Airbag Off Indicator .................. 49
Sensors...................................................... 37
Side Airbag Cutoff System ......................... 46
Side Airbag Off Indicator ........................... 50
Side Airbags .............................................. 44
Side Curtain Airbags .................................. 47
AM/FM Radio ............................................ 155
Anti-lock Brake System (ABS) .................. 255
Indicator .................................................... 71
Armrest ..................................................... 131
Audio Antenna ......................................... 152
Audio Remote Controls ............................ 189
Audio System ............................................ 150
Adjusting the Sound ................................ 154
Auxiliary Input Jack .................................. 151
Error Messages ........................................ 185 General Information ................................ 190 iPod
®....................................................... 163
MP3/WMA/AAC ...................................... 168
Pandora ®................................................. 166
Reactivating ............................................ 152
Recommended CDs ................................. 191
Recommended Devices............................ 193
Security Code .......................................... 152
Theft Protection ...................................... 152
USB Adapter Cable.................................. 151
USB Flash Drives ...................................... 193
Authorized Manuals ................................ 349
Auto Door Locking/Unlocking ................. 103
Customize ................................................. 89
Automatic Lighting .................................. 113
Automatic Transmission ........................... 242
Creeping ................................................. 242
Fluid ........................................................ 282
Kickdown ................................................ 242
Operating the Shift Lever................... 15, 244
Shift Lever Does Not Move ...................... 326
Shifting ................................................... 243
Auxiliary Input Jack .................................. 151
Average Fuel Economy ........................ 79, 82
Average Speed ........................................... 82
AWD .......................................................... 250
B
Battery ...................................................... 305
Charging System Indicator................. 69, 329