Black plate (16,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
13-16 Customer Information
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3‑27.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there. Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist
on Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision
policy repair limits, as you have no
contractual limits with that company.In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Black plate (5,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
INDEX i-5
Engine (cont'd)Cooling System Messages . . . 5-41
Drive Belt Routing . . . . . . . . . . . . 12-6
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-33
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-24
Oil Life System . . . . . . . . . . . . . 10-10
Oil Messages . . . . . . . . . . . . . . . . . 5-42
Oil Pressure Gauge . . . . . . . . . . 5-15
Overheated Protection
Operating Mode . . . . . . . . . . . 10-24
Overheating . . . . . . . . . . . . . . . . 10-22
Power Messages . . . . . . . . . . . . . 5-42
Pressure Light . . . . . . . . . . . . . . . . 5-28
Running While Parked . . . . . . . . 9-34
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-27
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-9
Equipment, Towing . . . . . . . . . . . . 9-94
Event Data Recorders . . . . . . . . 13-19
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-9
Extender, Safety Belt . . . . . . . . . . 3-20
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-2F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . 10-24
Fast Idle System . . . . . . . . . . . . . . . 9-29
Features Memory . . . . . . . . . . . . . . . . . . . . . . . 1-14
Filter,
Engine Air Cleaner . . . . . . . . . 10-17
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-5
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-75 Changing . . . . . . . . . . . . . . . . . . . 10-76
Floor Mats . . . . . . . . . . . . . . . . . . .10-104
Fluid AutomaticTransmission . . . . . . . 10-11, 10-14
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-28
Four-Wheel Drive Transfer Case . . . . . . . . . . . . . . . 9-40
Power Steering . . . . . . . . . . . . . 10-25
Washer . . . . . . . . . . . . . . . . . . . . . 10-26 Fog Lamps
Bulb Replacement . . . . . . . . . . . . . 6-6
Folding Mirrors . . . . . . . . . . . . . . . . 2-16
Four-Wheel Drive . . . . . . . 9-40, 10-30
Four-Wheel-Drive Light . . . . . . . . 5-26
Front Axle . . . . . . . . . . . . . . . . . . . . 10-31
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated and Ventilated . . . . . . . . . 3-9
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-68 Additives . . . . . . . . . . . . . . . . . . . . . 9-70
E85 (85% Ethanol) . . . . . . . . . . . 9-71
Economy Driving . . . . . . . . . . . . . 1-36
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-73
Filling the Tank . . . . . . . . . . . . . . . 9-72
Foreign Countries . . . . . . . . . . . . 9-69
Gasoline Specifications . . . . . . . 9-69
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Low Fuel Warning Light . . . . . . . 5-28
Black plate (10,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
i-10 INDEX
ParkingAssist, Ultrasonic . . . . . . . . . . . . . 9-61
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-54
Brake and P (Park)
Mechanism Check . . . . . . . . 10-36
Over Things That Burn . . . . . . . 9-32
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-21
Passenger Sensing System . . . 3-32
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-48
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-48
Pick-up Box Identification
and Fender Marker
Lamps . . . . . . . . . . . . . . . . . . . . . . 10-40
Pickup Conversion to Chassis Cab . . . . . . . . . . . . . . . . 9-109
Power
Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Protection, Battery . . . . . . . . . . . . 6-10
Retained Accessory (RAP) . . . 9-29 Power (cont'd)
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-25
Windows . . . . . . . . . . . . . . . . . . . . . 2-20
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-20
Program Courtesy Transportation . . . . 13-13
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-3
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-20
Statement . . . . . . . . . . . . . . . . . . 13-20
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-9
CD/DVD Player . . . . . . . . . . . . . . . 7-21
Reception . . . . . . . . . . . . . . . . . . . . 7-14
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-11
Reading Lamps . . . . . . . . . . . . . . . . . 6-8
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-32 Locking . . . . . . . . . . . . . . . . . . . . . . . 9-58 Rear Doors . . . . . . . . . . . . . . . . . . . . . 2-9
Rear Seat Audio (RSA)
System . . . . . . . . . . . . . . . . . . . . . . . 7-46
Rear Seat Entertainment System . . . . . . . . . . . . . . . . . . . . . . . 7-37
Rear Seat Audio (RSA) . . . . . . . 7-46
Rear Seats . . . . . . . . . . . . . . 3-10, 3-11
Rear Vision Camera (RVC) . . . . 9-62
Rear Windows . . . . . . . . . . . . . . . . . 2-21
Rearview Mirrors . . . . . . . . . . . . . . 2-18 Automatic Dimming . . . . . . . . . . . 2-18
Reclining Seatbacks . . . . . . . . . . . . 3-5
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-68
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-12
Records Maintenance . . . . . . . . . . . . . . . . .11-16
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-93
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Black plate (12,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
i-12 INDEX
Service (cont'd)Parts Identification Label . . . . . 12-1
Publications Ordering
Information . . . . . . . . . . . . . . . . 13-16
Scheduling Appointments . . . 13-12
Servicing the Airbag . . . . . . . . . . . 3-36
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-35
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-30
Out of Park . . . . . . . . . . . . . . . . . . . 9-32
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-5
Snow Plow . . . . . . . . . . . . . . . . . . . 9-106
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-13
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 5-27
System . . . . . . . . . . . . . . . . . . . . . . . 9-55
Start Assist, Hills . . . . . . . . . . . . . . 9-54
Start Vehicle, Remote . . . . . . . . . . 2-5 Starter Switch Check . . . . . . . . . 10-35
Starting the Engine . . . . . . . . . . . . 9-27
Starting the Vehicle
Messsages . . . . . . . . . . . . . . . . . . . 5-45
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Fluid, Power . . . . . . . . . . . . . . . . 10-25
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . 10-41
Storage Areas
Center Console . . . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-15
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-21
Sunroof . . . . . . . . . . . . . . . . . . 2-22, 2-23
Switches Airbag On-Off . . . . . . . . . . . . . . . . . 3-29
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Noise Control . . . . . . . . . . . . . . . 10-34T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-13
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Taillamps . . . . . . . . . . . . . . . . . . . . . 10-40Bulb Replacement . . . . . . . . . . 10-41
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-13 Immobilizer . . . . . . . . . . . . . . . . . . . 2-12
Throttle, Adjustable . . . . . . . . . . . . 9-25
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Tires Buying New Tires . . . . . . . . . . . 10-68
Chains . . . . . . . . . . . . . . . . . . . . . . 10-74
Changing . . . . . . . . . . . . . . . . . . . 10-76
Designations . . . . . . . . . . . . . . . 10-54
Different Size . . . . . . . . . . . . . . . 10-70
Dual Rotation . . . . . . . . . . . . . . . 10-67
Full-Size Spare . . . . . . . . . . . . . 10-87
If a Tire Goes Flat . . . . . . . . . . 10-75
Inflation Monitor System . . . . 10-62
Inspection . . . . . . . . . . . . . . . . . . 10-65
Messages . . . . . . . . . . . . . . . . . . . . 5-45
Pressure . . . . . . . . . . . . . . . . . . . . 10-60