
Black plate (3,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
Keys, Doors, and Windows 2-3
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See“Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter functions work up to
60 m (195 ft) away from the vehicle.
There are other conditions which
can affect the performance of the
transmitter. See Remote Keyless
Entry (RKE) System on page 2‑2.
With Remote Start (without
Remote Start Similar)
/(Remote Vehicle Start): For
vehicles with this feature, press
/
to start the engine from outside the
vehicle using the RKE transmitter.
See Remote Vehicle Start on
page 2‑5 for additional information.
Q(Lock):Press to lock all the
doors.
If enabled through the Driver
Information Center (DIC), the turn
signal lamps flash once to indicate
locking has occurred. If enabled
through the DIC, the horn chirps when
Qis pressed again within
three seconds. See Vehicle
Personalization (With DIC Buttons)
on page 5‑48 for additional
information.
Pressing
Qarms the content
theft‐deterrent system. See
Anti-theft Alarm System on
page 2‑11.
K(Unlock): Press once to unlock
only the driver door. If
Kis pressed
again within three seconds, all
remaining doors unlock. The interior
lamps may come on and stay on for
20 seconds or until the ignition is
turned on.
If enabled through the DIC, the turn
signal lamps flash twice to indicate
unlocking has occurred. See Vehicle
Personalization (With DIC Buttons)
on page 5‑48. If enabled through the
DIC, the exterior lights may turn on.
See “Approach Lighting” under
Vehicle Personalization (With DIC
Buttons) on page 5‑48.

Black plate (48,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
5-48 Instruments and Controls
This message clears itself after
several seconds. This message also
clears if you acknowledge it. After
this message clears, the TRAILER
GAIN/OUTPUT display appears in
the DIC.
See“TRAILER GAIN/OUTPUT”
under Driver Information Center
(DIC) on page 5‑30 and“Integrated
Trailer Brake Control System” under
Towing Equipment on page 9‑94 for
more information.
Washer Fluid Messages
WASHER FLUID LOW ADD
FLUID
This message displays when the
windshield washer fluid is low. Fill
the windshield washer fluid reservoir
as soon as possible. See Engine
Compartment Overview on
page 10‑6 for the location of the
windshield washer fluid reservoir.
Also, see Washer Fluid on
page 10‑26 for more information.
Vehicle
Personalization
Vehicle Personalization
(With DIC Buttons)
The vehicle may have customization
capabilities that allow you to
program certain features to one
preferred setting. Customization
features can only be programmed
to one setting on the vehicle and
cannot be programmed to a
preferred setting for two different
drivers.
All of the customization options may
not be available on the vehicle.
Only the options available will be
displayed on the DIC.
The default settings for the
customization features were set
when the vehicle left the factory, but
may have been changed from their
default state since then.
The customization preferences are
automatically recalled. To change customization
preferences, use the following
procedure.
Entering the Feature
Settings Menu
1. Turn the ignition on and place
the vehicle in P (Park).
To avoid excessive drain on the
battery, turn the headlamps off.
2. Press the customization button to scroll through the available
customizable options.
Feature Settings Menu Items
The following customization features
allow you to program settings to the
vehicle:
DISPLAY IN ENGLISH
This feature will only display if a
language other than English has
been set. This feature allows you to
change the language in which the
DIC messages appear to English.

Black plate (30,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
10-30 Vehicle Care
Battery
If the vehicle is a Hybrid, see the
Hybrid Supplement for more
information.
This vehicle has a maintenance free
battery (or batteries). Refer to the
replacement number on the original
battery label when a new battery is
needed. SeeEngine Compartment
Overview on page 10‑6 for battery
location.
{WARNING
Battery posts, terminals, and
related accessories contain lead
and lead compounds, chemicals
known to the State of California to
cause cancer and reproductive
harm. Wash hands after handling.
Vehicle Storage
{WARNING
Batteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
not careful. See Jump Starting on
page 10‑88 for tips on working
around a battery without
getting hurt.
Infrequent Usage: Remove the
black, negative (−) cable from the
battery to keep the battery from
running down.
Extended Storage: Remove the
black, negative (−) cable from the
battery or use a battery trickle
charger.
Four-Wheel Drive
Transfer Case
When to Check Lubricant
Refer to Maintenance Schedule on
page 11‑3 to determine when to
check the lubricant.
How to Check Lubricant
Electric Shift Transfer Case
A. Fill Plug
B. Drain Plug

Black plate (89,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
Vehicle Care 10-89
get enough power from a single
battery in another vehicle to
start your diesel engine. If your
vehicle has more than one
battery, using the battery that is
closer to the starter will reduce
electrical resistance. This is
located on the passenger side,
in the rear of the engine
compartment.
3. Get the vehicles close enough so the jumper cables can reach,
but be sure the vehicles are not
touching each other. If they are,
it could cause an unwanted
ground connection. You would
not be able to start your vehicle,
and the bad grounding could
damage the electrical systems. To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking brake.
If you have a four-wheel-drive
vehicle, be sure the transfer
case is in a drive gear, not in
Neutral.
Notice: If any accessories are left
on or plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible,
turn off or unplug all accessories
on either vehicle when jump
starting the vehicle. 4. Turn off the ignition on both
vehicles. Unplug unnecessary
accessories plugged into the
accessory power outlets. Turn
off the radio and all the lamps
that are not needed. This will
avoid sparks and help save both
batteries. And it could save the
radio!
5. Open the hood on the other vehicle and locate the
positive (+) and negative (−)
terminal locations on that
vehicle.
The positive (+) terminal, is
located under a red plastic cover
at the positive battery post. To
uncover the positive (+) terminal,
open the red plastic cover.

Black plate (90,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
10-90 Vehicle Care
If your vehicle has a gasoline
engine, the remote negative (-)
terminal is a stud located on the
right front of the engine, where
the negative battery cable
attaches.
If your vehicle has a diesel
engine, the remote negative (-)
terminal is the negative (-) post
on the auxiliary battery on the
driver side of the engine
compartment.For more information on
the location of the remote
positive (+) and remote
negative (−) terminals, see
Engine Compartment Overview
on page 10‑6
{WARNING
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing and tools away from any
underhood electric fan.
{WARNING
Using an open flame near a
battery can cause battery gas to
explode. People have been hurt
doing this, and some have been
blinded. Use a flashlight if you
need more light.
(Continued)
WARNING (Continued)
Be sure the battery has enough
water. You do not need to add
water to the battery installed in
your new vehicle. But if a battery
has filler caps, be sure the right
amount of fluid is there. If it is low,
add water to take care of that
first. If you do not, explosive gas
could be present.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.

Black plate (10,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
13-10 Customer Information
Services Provided
.Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
GMC dealership. It is the
owner's responsibility for the
repair or replacement of the tire.
This service is limited to the
transfer of the vehicle to the
repair facility.
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
.Battery Jump Start: Service to
jump start a dead battery.
.*Emergency Messages:
Transmission of urgent phone
messages.
.*Emergency Calls: Call for
emergency services.
.*Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for GMC
dealers.
.Emergency Towing: Tow to
the nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
regulations, Roadside
Assistance will not provide
service. When the vehicle is
not accessible to be towed, all
maneuvers required to access it
will be at the owner's expense.
If the vehicle is in another city
outside of your residence,
Roadside Assistance is limited
to moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different
dealer, you will be asked to
cover the difference in cost at
the time of the move.If the vehicle cannot be received
by the nearest GMC dealer due
to scheduling conflicts, the
vehicle will be taken to a safe
place where it will remain for up
to 48 hours until it can be taken
to the dealer. If the storage costs
exceed the amount authorized,
the owner is responsible to pay
the difference at the time of
service. Contact Roadside
Assistance for more information
on authorized amounts.
.*Trip Interruption: This service
is provided if you are prevented
from further usage of your
vehicle while traveling and it is
not possible for the nearest
GMC dealership to repair the
vehicle the same day, requiring
the vehicle to stay at the
dealership for a night or more.
If this happens, in addition to the
previously listed services and
prior to confirmation by the
dealership, you are entitled to
choose one of the following
alternatives, within the limits of

Black plate (7,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
OnStar 14-7
Warranty
OnStar equipment may be
warranted as part of the new-vehicle
limited warranty. The manufacturer
of the vehicle furnishes detailed
warranty information.
Languages
The vehicle can be programmed
to respond in French or Spanish.
Push
Qand ask an Advisor.
Advisors can speak French or
Spanish.
Potential Issues
Some OnStar services are disabled
after five days. OnStar cannot
perform Remote Door Unlock or
Stolen Vehicle Assistance after the
vehicle has been off continuously
for five days. After five days, OnStar
can contact Roadside Assistance
and a locksmith to help gain access
to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Push
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.