2012 GMC SIERRA 1500 fuel reserve

Black plate (107,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
Driving and Operating 9-107
.The snow plow manufacturer
or installer can assist you in
determining the amount of rear
ballast required, to help make
sure the snowplow/vehicle
combination does not exceed
the GVW rating, the front and
rear axle ratings, and the front
and rear weight distribution ratio.
.The total vehicle must not
exceed the GVW rating.
Front axle reserve capacity is the
difference between the Gross Axle
Weight Rating (GAWR) and the front
axle weight of the vehicle with full
fuel and passengers. Basically, it is
the amount of weight that can be
added to the front axle before
reaching the front GAWR.
The front axle reserve capacity
for the vehicle can be found
in the lower right corner of the
Certification/Tire label, as shown.
United States
Canada In order to calculate the amount of
weight any front accessory, such as
a snow plow, is adding to the front
axle, use the following formula:
(W x (A + W.B.)) /W.B.= Weight
the accessory is adding to the
front axle.
Where:
W = Weight of added accessory
A = Distance that the accessory
is in front of the front axle
W.B. = Vehicle Wheelbase

Black plate (108,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
9-108 Driving and Operating
For example, adding a 318 kg
(700 lb) snow plow actually adds
more than 318 kg (700 lb) to the
front axle. Using the formula, if the
snow plow is 122 cm (4 ft) in front of
the front axle and the wheel base is
305 cm (10 ft), then:W = 318 kg (700 lb)
A = 122 cm (4 ft)
W.B. = 305 cm (10 ft)
(W x (A + W.B.))/W.B. =
(318 x (122 + 305))/305 = 445 kg
(980 lbs)
So, if the front axle reserve capacity
is more than 445 kg (980 lbs), the
snow plow could be added without
exceeding the front GAWR.
Heavier equipment can be added
on the front of the vehicle if it is
compensated for by carrying fewer
passengers, less cargo, or by
positioning cargo toward the rear.
This has the effect of reducing the
load on the front. However, the front
GAWR, rear GAWR, and the Gross
Vehicle Weight Rating (GVWR) must
never be exceeded.{WARNING
On some vehicles that have
certain front mounted equipment,
such as a snow plow, it may be
possible to load the front axle to
the front gross axle weight rating
(GAWR) but not have enough
weight on the rear axle to have
proper braking performance. If
the brakes cannot work properly,
you could have a crash. To help
the brakes work properly when
a snow plow is installed,
always follow the snow plow
manufacturer or installer's
recommendation for rear ballast
to ensure a proper front and rear
weight distribution ratio, even
though the actual front weight
may be less than the front
GAWR, and the total vehicle
weight is less than the gross
vehicle weight rating (GVWR).
Maintaining a proper front and (Continued)
WARNING (Continued)
rear weight distribution ratio is
necessary to provide proper
braking performance.
Total vehicle reserve capacity is the
difference between the GVWR and
the weight of the truck with full fuel
and passengers. It is the amount
of weight that can be added to the
vehicle before reaching the GVWR.
Keep in mind that reserve capacity
numbers are intended as a guide
when selecting the amount of
equipment or cargo the truck can
carry. If unsure of the vehicle's front,
rear, or total weight, go to a weigh
station and weigh the vehicle. Your
dealer can also help with this.
The total vehicle reserve capacity
for the vehicle can be found
in the lower right corner of the
Certification/Tire label as shown
previously.

Black plate (8,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
13-8 Customer Information
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
GMC and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
GMC and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock
may be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in
a crash and cannot be driven.
Assistance is also given when
the vehicle is stuck in the sand,
mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Routing Service: Detailed
maps of North America when
requested either with the
most direct route or the most
scenic route. Additional travel
information is also available.
Allow three weeks for delivery.
.Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
failure, incidental expenses
may be reimbursed during the
5 years/(160 000 km) 100,000 mi
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.

Black plate (12,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
13-12 Customer Information
.Acts of terrorism, riot or uproar,
armed forces or police actions
which prevent timely delivery of
assistance services.
.Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
.Any damage to the vehicle
without intent, derived from the
services provided.
.Cost of towing a trailer when
choosing a GMC dealer that is
nearest to the temporary storage
facility for the disabled vehicle.
.Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
.Cost of fuel provided.
Routine vehicle repair costs are
not covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty. Contacting Roadside Assistance
Roadside Assistance services
are of no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0801
United States
1-866-466-8902
Canada
1-800-268-6800
E-mail
[email protected]
GMC reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
Scheduling Service
Appointments (U.S. and
Canada)
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the
work day as possible to allow for
same-day repair.

Black plate (14,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
13-14 Customer Information
Requirements vary and may
include minimum age requirements,
insurance coverage, credit card,
etc. You are responsible for fuel
usage charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information
about availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the right
to unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claimeligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
(U.S. and Canada)
If the vehicle is involved in a
collision and it is damaged, have
the damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice
to maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent